Page 533 – Support | Kriesi.at – Premium WordPress Themes

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January 29, 2018 at 10:41 pm in reply to: Woo Commerce Shop page question #904508

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

January 29, 2018 at 10:35 pm in reply to: Woo Commerce Shop page question #904503

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I’m glad we were able to get this figured out. Did you need further help with this or shall I close this topic?

Best regards,
Jordan Shannon

January 29, 2018 at 10:22 pm in reply to: Spinning Circle Cannot Load Advanced Layout editor #904490

Jordan Shannon
Inactive Moderator

Hi,

Yes you can attempt to deploy back, but before doing that I would recommend disabling current active plugins and see if the problem resolves. This is just to rule out a scripting conflict.

Best regards,
Jordan Shannon

January 29, 2018 at 10:20 pm in reply to: Woo Commerce Shop page question #904489

Jordan Shannon
Inactive Moderator

Hi,

Did you make sure to clear your cache, and also put that snippet at the very top of quick css so that it runs first. This will help determine if any current custom css prevented it from running.

Best regards,
Jordan Shannon

January 29, 2018 at 10:18 pm in reply to: Polylang Position in Top Bar #904486

Jordan Shannon
Inactive Moderator

Hi,

Did you need help with the css above?

Best regards,
Jordan Shannon

January 29, 2018 at 10:17 pm in reply to: Facebook Widget is not workingworking #904484

Jordan Shannon
Inactive Moderator

Hi,

Could it be your connection? If you view from your phone can you see it?

Best regards,
Jordan Shannon

January 29, 2018 at 9:28 pm in reply to: Woo Commerce Shop page question #904436
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
.product-sorting{
display:none!important;
}
```
If you ever to decide to bring the options back simply remove the code.

Best regards,
Jordan Shannon
January 29, 2018 at 9:26 pm in reply to: Facebook Widget is not workingworking #904432

Jordan Shannon
Inactive Moderator

Hey Vinicio,

I’m currently seeing the widgets displaying on your site:

https://snag.gy/cLeNOf.jpg

Is that not correct?

Best regards,
Jordan Shannon

January 29, 2018 at 9:21 pm in reply to: Spinning Circle Cannot Load Advanced Layout editor #904428

Jordan Shannon
Inactive Moderator

Hi,

Did you figure out what the difference was from the staging and the live? Perhaps different PHP versions?

Best regards,
Jordan Shannon

January 29, 2018 at 9:03 pm in reply to: Embedding YouTube Video #904423

Jordan Shannon
Inactive Moderator

Hey helban,

This is a feature that is based on YouTube’s API. Unfortunately there is not much we as theme support can do about that.

Best regards,
Jordan Shannon

January 29, 2018 at 9:01 pm in reply to: Polylang Position in Top Bar #904422
Jordan Shannon
Inactive Moderator
Hey denisj77,

Thanks for submitting your question. Add this to quick css to correct polyang:
```
@media only screen and (max-width: 767px)  {
.responsive #header_meta .sub_menu ul{
text-align:right!important;
color:#000!important;
}}
```
And then add this to adjust the weather widget on mobile:
```
.simple-weather__day.simple-weather__day--current{
padding-top:15px!important;
}
```
Best regards,
Jordan Shannon
January 29, 2018 at 8:33 pm in reply to: Text Issue with blog comments area #904413

Jordan Shannon
Inactive Moderator

Hi,

Hmmmm, sorry removing the css did not work. If possible, please try and disable all currently running plugins to see if this issue resolves. It could possibly be a styling conflict.

Best regards,
Jordan Shannon

January 29, 2018 at 8:27 pm in reply to: Spinning Circle Cannot Load Advanced Layout editor #904406

Jordan Shannon
Inactive Moderator

Hey candeos,

I can log in and look into this further. Do we have permission to disable plugins as needed?

Best regards,
Jordan Shannon

January 29, 2018 at 8:24 pm in reply to: Header/Logo Size Issue #904405
Jordan Shannon
Inactive Moderator
Hi,

Use this service to add a screenshot:
```
https://snag.gy/
```
If possible, please provide admin info in the private area so I can log in and view how the code is added.

Best regards,
Jordan Shannon
January 29, 2018 at 8:08 pm in reply to: Removing white space between sidebar and main container #904397

Jordan Shannon
Inactive Moderator

Hi,

Apologies for the delay in response but I’m not seeing the sidebar on your site at all. Can you direct me to the proper page?

Best regards,
Jordan Shannon

January 29, 2018 at 7:51 pm in reply to: Moving blog post Date + Removing extra space #904392
Jordan Shannon
Inactive Moderator
Hi,

The code above looks like it was to fix this issue:
```
 the blog widget also has a HUGE gap between the title and date.
```
Did it not work for that either?

Best regards,
Jordan Shannon
January 29, 2018 at 7:49 pm in reply to: Blog Page not updating #904391

Jordan Shannon
Inactive Moderator

Hi,

Actually I did not make the update, perhaps it was a server/browser error? Or perhaps Basilis was so kind as to make the update based on his above recommendation. Please try making a new thread to see if it shows up properly.

Best regards,
Jordan Shannon

January 29, 2018 at 7:38 pm in reply to: gaming theme #904387

Jordan Shannon
Inactive Moderator

Hey lewis,

That is actually an Enfold demo. You download the Enfold theme and then install the gaming demo. Also, yes you may use your own images throughout the site.

Best regards,
Jordan Shannon

January 29, 2018 at 7:35 pm in reply to: auto theme update does not work #904385

Jordan Shannon
Inactive Moderator

Hey hollidaysjohn,

Thank you for your tips and input on this as well.

Best regards,
Jordan Shannon

January 29, 2018 at 7:34 pm in reply to: auto theme update does not work #904384

Jordan Shannon
Inactive Moderator

Hey KaJoHa,

Thanks for your input on this.

Best regards,
Jordan Shannon

January 29, 2018 at 7:32 pm in reply to: Header/Logo Size Issue #904383

Jordan Shannon
Inactive Moderator

Hi,

Apologies but I’m not seeing a low quality image when viewing the site. Can you please provide a screenshot so that I may see how the image appears to you. Also, did you make sure to clear you cache multiple times over, and you are sure the code was added to functions.php?

Best regards,
Jordan Shannon

January 29, 2018 at 7:21 pm in reply to: Blog Page not updating #904376

Jordan Shannon
Inactive Moderator

Hi,

I’m looking at your site now and I currently see the posts. Can you please verify this.

Best regards,
Jordan Shannon

January 27, 2018 at 12:44 am in reply to: Image with text and button #903597

Jordan Shannon
Inactive Moderator

Hey OKEI,

Have you attempted to recreate this in the ALB. It is possible but would for sure require custom css. Can we see what you have so far?

Best regards,
Jordan Shannon

January 27, 2018 at 12:43 am in reply to: "side popup"? #903596

Jordan Shannon
Inactive Moderator

Hey FrankWedow,

Can you add a screenshot of what you are referring to?

Best regards,
Jordan Shannon

January 27, 2018 at 12:41 am in reply to: need custom post type to use blank page template #903595

Jordan Shannon
Inactive Moderator

Hi,

I’m glad to hear you found a solution. Did you need additional help, or shall we close this topic.

Best regards,
Jordan Shannon

January 27, 2018 at 12:40 am in reply to: Contact form not working inside of color section with diagonal section border #903594

Jordan Shannon
Inactive Moderator

Hi,

If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

January 27, 2018 at 12:39 am in reply to: General Question – eCommerce #903593

Jordan Shannon
Inactive Moderator

Hi,

You can attempt to use “One Page Checkout” which is a WooCommerce add-on

Best regards,
Jordan Shannon

January 27, 2018 at 12:18 am in reply to: Link color change only #903583
Jordan Shannon
Inactive Moderator
Hey strengthcoaching,

Please provide a link to the page in question so we can loo into this further. Generally links can be changed via css using the following:
```
a{
color:xxx;
}
```
Best regards,
Jordan Shannon
January 27, 2018 at 12:17 am in reply to: ENFOLD one page – is it compatible with Woocommerce plugin called ONE-PAGE-CHECKOUT? #903581

Jordan Shannon
Inactive Moderator

Hey Dimitri,

So you currently have it installed on the theme and it is not working properly? Have you tested it with the default WordPress theme? Generally we do not guarantee compatibility with all third party plugins, but we can try our best to assess the issue.

Best regards,
Jordan Shannon

January 27, 2018 at 12:15 am in reply to: General Question – eCommerce #903579

Jordan Shannon
Inactive Moderator

Hey curmi01,

This function my require a separate plugin. This is not an option possible by default with Enfold.

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 15,961 through 15,990 (of 23,050 total)

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