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  • #903552
    #903553

    Hey chelseaduhaime,

    Please provide a link to the site/page in question so we can look into this issue further.

    Best regards,
    Jordan Shannon

    #903575

    Hey Jordan,

    Domain right now is http://brunettedecorum.info/ (will be transferred to brunettedecorum.com after header image is fixed). I just turned maintenance mode off for your viewing. Let me know if you have any issues viewing website.

    Thanks!

    #904021

    Hi chelseaduhaime,

    The image on upload lost its quality. You need to reupload the logo after you apply a filter, but for png, not just jpeg
    http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #904339

    Hey Victoria,

    I followed the guidelines provided. I uploaded the following code under appearance and editor:
    add_filter(‘jpeg_quality’, function($arg){return 100;});

    Afterwards, I re-uploaded the twice logo (once as JPG and once as PNG) and there was no improvement. What code do I need to add for png? This tutorial only provides for jpg. I’m new to WordPress, so please bear with me.

    I’d like to get this up and running asap. Thanks.

    #904383

    Hi,

    Apologies but I’m not seeing a low quality image when viewing the site. Can you please provide a screenshot so that I may see how the image appears to you. Also, did you make sure to clear you cache multiple times over, and you are sure the code was added to functions.php?

    Best regards,
    Jordan Shannon

    #904404

    Hey Jordan,

    I’ve purged all of my cache on WordPress and Chrome (for the last 24 hours). No change. I originally added the code under Appearance > Editor > Stylesheet. I went back and deleted code from there and instead tried adding code to the bottom of the following:

    Appearance > Editor > functions.enfold.php
    Appearance > Editor > header.php

    None of them seem to be working from my end. If I’m adding the code incorrectly, please let me know. Apologies, but my response form doesn’t seem to be allowing screenshot uploads, but it looks exactly the same as it did prior to adding the code – small and blurry.

    #904405

    Hi,

    Use this service to add a screenshot:

    
    https://snag.gy/

    If possible, please provide admin info in the private area so I can log in and view how the code is added.

    Best regards,
    Jordan Shannon

    #904417

    Hey Jordan,

    Please see screenshot attached: https://snag.gy/86uebV.jpg

    If you have any issues with the link, let me know. Admin provided in private content.

    #905171

    Hi,

    The image you upload
    http://brunettedecorum.info/wp-content/uploads/2018/01/Brunette-Decorum-340-x-156-V2-300×138.png

    seems to be a low quality from start.

    Best regards,
    Basilis

    #905203

    Hey all,

    After playing around with the image size a bit more I got it to work! Thank goodness, but I definitely had to use a logo way bigger than 340px * 156px (which is what is recommended for this theme). Not sure if it’s because something going on with my site or what, but something you may want to keep an eye on in the future.

    Thank you all for your assistance.

    #905220

    Hi,

    Thank you for providing the solution that helped. Do you mind sharing the logo size you had to use?

    Best regards,
    Jordan Shannon

    #905285

    Hey Jordan,

    I had to use 5000 x 3000 via Canva for my header/logo size along with changing the WordPress size setting from Medium (which my layout picks automatically) to Featured Large – 1500 x 630. Hope this helps and thanks again for everything!

    #905704

    Hi,

    No problem. I’m glad to help when I can. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Header/Logo Size Issue’ is closed to new replies.