Page 52 – Support | Kriesi.at – Premium WordPress Themes

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April 20, 2016 at 6:19 am in reply to: Post update blog layout issue #617999

Jordan
Inactive Moderator

Hey!

Glad you found a solution! Also thanks for sharing the fix on the forum for others to see, really appreciate it :)

Cheers!
Jordan

April 20, 2016 at 6:17 am in reply to: Tab Portfolio Items missing in WordPress after updating theme #617998

Jordan
Inactive Moderator

Hi J. Ansems!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 20, 2016 at 6:12 am in reply to: Backend Enfold>Demo Import doesn't work #617996

Jordan
Inactive Moderator

Hi @rossg11!

Thanks for getting in touch with us!

Have you tried the suggestion to increase the PHP memory? https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

If that does not help, please start your own thread and provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 20, 2016 at 5:49 am in reply to: Full Width Slider Broken #617987

Jordan
Inactive Moderator

Hey!

No worries. Glad it’s working!

Best regards,
Jordan

April 20, 2016 at 5:22 am in reply to: Layerslider streched at full-width #617975

Jordan
Inactive Moderator

Hi tashi-11!

Thanks for getting in touch with us!

The best option would be to upload an image size that will be the full width of the desktop and set the width and height to 100% in the layer slider settings. This will resize the image accordingly when the screen gets smaller and have the image looking stretched on desktop or larger screens.

Let me know how it goes.

Cheers!
Jordan

April 20, 2016 at 5:16 am in reply to: Mansory gallery and picture dosn't apear #617974

Jordan
Inactive Moderator

Hey!

Glad to hear you fixed the issue! Feel free to reach out to us on the forum if you need anything else.

Best regards,
Jordan

April 20, 2016 at 5:14 am in reply to: Backend Enfold>Demo Import doesn't work #617973

Jordan
Inactive Moderator

Hi rcoss!

Thanks for getting in touch with us!

No even if you are working locally, you should be able to import the demo. Please try increasing the PHP memory and try again. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Regards,
Jordan

April 20, 2016 at 5:10 am in reply to: URGENT!!! No access to my backend anymore!!! PLEASE HELP!! #617971

Jordan
Inactive Moderator

Hey Claudia_Stegfellner!

Sorry for the delayed response!

Could you please provide FTP access or access to a cpanel to your site, so that we can have a closer look. We won’t be able to access your site backend either and will need this info instead. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 20, 2016 at 4:54 am in reply to: Color Secetion above header #617968

Jordan
Inactive Moderator

Hey mtupuschies!

Thanks for getting in touch with us!

Please try the suggestion @begrafiks posted. If you still have issues after that, could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Thanks @begrafiks for your help.

Cheers!
Jordan

April 20, 2016 at 4:50 am in reply to: Help-Secondary Menu #617964
Jordan
Inactive Moderator
Hey!

Thanks for getting back to us!

Try the following CSS instead of the one given previously and the social icons along with the text should be adjusted:
```
#header_meta span, #header_meta a {
    font-size: 18px !important;
}
```
Change the font size as you wish.

Regards,
Jordan
April 20, 2016 at 4:21 am in reply to: LayerSlider gap on the left #617955
Jordan
Inactive Moderator
Hi Draidel!

Thanks for getting in touch with us!

The code is not complete. Please try the following instead:
```
a.ls-l {
    left: 0 !important;
}
```
Best regards,
Jordan
April 20, 2016 at 4:15 am in reply to: Download demo theme is not working #617953

Jordan
Inactive Moderator

Hi!

Glad to hear you got imported Vasco! Feel free to reach out to us if you need anything else.

Cheers!
Jordan

April 20, 2016 at 4:01 am in reply to: Full Width Slider Broken #617947

Jordan
Inactive Moderator

Hey Bcunningham!

Thanks for getting in touch with us!

I visited the URL you provided to the site and say a fullwidth slider on the homepage. Please view my screenshot attached. Try clearing your browser cache and refresh the homepage.

Regards,
Jordan

April 20, 2016 at 3:56 am in reply to: Table Border #617944
Jordan
Inactive Moderator
Hi wizzersays!

Thanks for getting in touch with us!

You need to also add the following code to the above:
```
.avia_pricing_minimal .pricing-table {
    box-shadow: none !important;
}
```
Best regards,
Jordan
April 20, 2016 at 3:48 am in reply to: Changing image css in mobile mode #617939

Jordan
Inactive Moderator

Hi Paul!

Thanks for getting in touch with us!

The screenshots helped but could you please also provide a link and login details to your site, so that we can have a closer look and test this on mobile devices. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 20, 2016 at 3:43 am in reply to: Download demo theme is not working #617934

Jordan
Inactive Moderator

Hi!

Thanks for providing the details.

I visited your site and the One Page demo data was already there. I also imported without receiving any error. What exactly was the error that you received? Please try importing again if you wish and let me know what happens.

Regards,
Jordan

April 20, 2016 at 3:33 am in reply to: 3.5.3 & Child Theme #617928

Jordan
Inactive Moderator

Hi stevenleith!

Thanks for getting in touch with us!

Please make a back up of your current Child theme. Then upload a fresh copy of the child theme to activate and put the changes from the back up in the new child theme.

Let me know how it goes.

Cheers!
Jordan

April 19, 2016 at 6:24 am in reply to: How do I create a header with two lines centered on each side? #617103

Jordan
Inactive Moderator

Hi hylandgraphics!

Thanks for getting in touch with us!

I am not sure I completely understand what you mean by “two lines centered” on each side, please explain a bit more . Could you please provide a screenshot of what you mean as an example. Also a link to your site would help. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 19, 2016 at 6:02 am in reply to: Enfold Contact form – not receiving emailsanymore #617094

Jordan
Inactive Moderator

Hi gzelasco!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Cheers!
Jordan

April 19, 2016 at 5:57 am in reply to: PHOTOS NO LONGER APPEARING #617092

Jordan
Inactive Moderator

Hey Invoke_Media_Group!

Thanks for getting in touch with us!

WordPress might have automatically updated to version 4.5 recently. If that’s the case you also need to update the Enfold as you are using version 3.4.7 and the latest version is 3.5.3 which is compatible with WordPress 4.5. Please update and see if this resolves your issue. http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Cheers!
Jordan

April 19, 2016 at 5:49 am in reply to: Slider, map and image error throughout the site. #617090

Jordan
Inactive Moderator

Hey Neil!

Thanks for getting in touch with us!

I am unable to login with the credentials you provided. Please double check them. Also ensure you are using the latest version of Enfold, which is version 3.5.3; and if not please update the theme.

Regards,
Jordan

April 19, 2016 at 5:41 am in reply to: HTTP Error with Media Upload #617088

Jordan
Inactive Moderator

Hi GailSabol!

Thanks for getting in touch with us!

Could you please provide a link and login details to the site with the issue, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 19, 2016 at 5:33 am in reply to: HTTP error – media library upload #617081

Jordan
Inactive Moderator

Hey oconnordesign!

Thanks for getting in touch with us!

Could you please try increasing the PHP memory: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP . You can also ask your web host provider to assist you with this.

Let me know if you need further assistance.

Best regards,
Jordan

April 19, 2016 at 5:26 am in reply to: demo import #617079

Jordan
Inactive Moderator

Hey!

Just had a look at your site and importing the demo worked for me. Which of the demos are you trying to import if it is not the one currently imported?

Best regards,
Jordan

April 19, 2016 at 5:11 am in reply to: Demo Upload #617072

Jordan
Inactive Moderator

Hi betty007!

Thanks for getting in touch with us!

Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Regards,
Jordan

April 18, 2016 at 11:05 pm in reply to: child theme is not working with enfold 3.5.2 #616888

Jordan
Inactive Moderator

Hey!

Glad to hear it works! Feel free to reach out to us again here on the forums if you have any other issues with the theme.

Regards,
Jordan

April 18, 2016 at 11:01 pm in reply to: WooCommerce Variations Broken "Please choose product options…" ENFOLD BUG #616881

Jordan
Inactive Moderator

Hi Robert!

Glad you were able to find the fix! Feel free to reach out to us again on the forum if you have any other questions.

Regards,
Jordan

April 18, 2016 at 10:50 pm in reply to: child theme is not working with enfold 3.5.2 #616866

Jordan
Inactive Moderator

Hi Uli!

I have installed the Child theme for you without any issues. Please check to see that everything is fine and add back any custom change you had before.

Let me know how it goes.

Cheers!
Jordan

April 18, 2016 at 10:43 pm in reply to: av_textblock size=” font_color=” color=”] in SERPS #616858

Jordan
Inactive Moderator

Hi hypnorich!

Thanks for getting in touch with us!

Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

Best regards,
Jordan

April 18, 2016 at 10:37 pm in reply to: Full screen slider, icon links and gallery suddenly greyed out. #616857

Jordan
Inactive Moderator

Hey!

Glad you fixed it! Feel free to reach out to us again on the forum if you have any other questions.

Best regards,
Jordan
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Posts

Viewing 30 posts - 1,531 through 1,560 (of 2,122 total)

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