Forum Replies Created
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September 16, 2016 at 5:17 am in reply to: Mobile menu visible off right side of page on mobile devices #687201
Hey paepke19,
Could you please also provide login details to your administrator panel. This will allow us to investigate the issue further.
Best regards,
JordanHi,
Thanks for replying!
If you get the “Are You Sure You Want To Do This” message when installing the theme’s zip file via WordPress, it means you have a low upload file size limit.
Install the theme via FTP if this happens, or call your hosting company and ask them to increase the limit.
If you want to upload the theme via FTP please log into your hosting space via an FTP software. Unzip the enfold.zip file and ONLY use the extracted Enfold theme folder. Then upload the extracted Enfold theme folder into wp-content > themes folder. Activate the newly installed theme by going to Appearance > Themes and activate it.
Best regards,
JordanHey iedigitaldesign,
Thanks for reaching out to us!
You can try adding a widget to the header and then adding the image to the widget. Here are some instructions – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
JordanHey Jason,
Would you mind providing login details as well in the private data section of your reply, so that we can have a closer look.
Best regards,
JordanHey Haxmalaga,
Thanks for reaching out to us!
Are you getting any error messages when trying to install the theme? What exactly does the error say?
Best regards,
JordanHi,
Thanks for getting back in touch!
No, if you follow the video and instructions carefully, your website will not be messed up during the process. Nothing to worry about and if you still have questions then let me know.
Best regards,
JordanHi,
Could you provide login details to your site in the private data section of your reply.
Best regards,
JordanHey Doris,
Thanks for getting in touch!
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Let me know if that helps!
Best regards,
JordanSeptember 14, 2016 at 2:18 pm in reply to: Footer shows: Missing argument 2 for avia_maps_key_for_plugins() #686364Hey Zeilenschreiber,
Thanks for reaching out to us!
Are you using the latest version of the theme? The latest version is 3.8, please update and see if this fixes the issue you are experiencing.
Best regards,
JordanHi,
Glad that worked! Feel free to reach out to us again if there is anything you need.
Best regards,
JordanHey Julien,
Thanks for reaching out to us!
It is not recommended to edit the style.css file for any WordPress theme directly as you will lose your customization each time the theme updates. As suggested in the Enfold style.css file, Instead use the custom.css file that is located in your themes /css/ folder to add your styles. You can copy a style rule from any of your css files and paste it in custom.css and it will override the original style. If you just want to add small css snippets you might also want to consider to add it to the designated CSS option field in your themes backend at: Theme Options->General Styling->Quick CSS.
Using either of the 2 options will ensure that your custom style is not overwritten with each theme update.
Best regards,
JordanHey Michael,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHey deftcity,
Thanks for reaching out to us!
Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.
To increase the wordpress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');
For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Or you can contact your service provider and they can do it for you.Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
Make sure to check the option “Download and import file attachments” while importing.Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.
Default demo
Business Flat
App Showcase
Church Demo
Construction Demo
Cunsulting Demo
Gym DemoBest regards,
JordanHey Munford,
Glad to hear you solved the issue! Feel free to reach out to us again if you require assistance with anything else.
Best regards,
JordanHey Peter,
Thanks for reaching out to us!
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanSeptember 14, 2016 at 1:08 pm in reply to: mobile menu is not visible though there – how can i make it visible? #686327Hey alles-du,
Could you please also provide login details to your administrator panel, so that we can have a closer look. You can place the details in the private data section.
Thanks for your cooperation :)
Best regards,
JordanHey Mreggio,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHi,
Thanks for getting back in touch!
Could you please provide login details to your administrator panel so that I can have a closer look.
Best regards,
JordanHi,
Thanks for getting on touch!
Try the following CSS code in the Quick CSS section of the theme settings:
#after_section_3.av_default_container_wrap { display: block !important; }
Best regards,
JordanSeptember 14, 2016 at 3:04 am in reply to: Best Way to Import Demo Theme Pages to Existing Site #686114Hi,
Glad we could be of assistance! Feel free to reach out to us again on the forum if you need help with anything else.
Best regards,
JordanHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.av-social-link-facebook:hover a, .av-social-link-twitter:hover a, .av-social-link-gplus:hover a, .av-social-link-pinterest:hover a { color: #888 !important; background-color: white !important; } .av-social-link-facebook a { color: #fff !important; background-color: #37589b !important; } .av-social-link-twitter a { color: #fff !important; background-color: #46d4fe !important; } .av-social-link-gplus a { color: #fff !important; background-color: #de5a49 !important; } .av-social-link-pinterest a { color: #fff !important; background-color: #cb2027 !important; }
Best regards,
JordanHey Moaaaaya,
Thanks for reaching out to us!
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHi,
Glad you found the problem!
Feel free to reach out to us again if there is anything you need assistance with.
Best regards,
JordanHi sabrinarubli,
Thanks for reaching out to us!
That is strange. A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Also providing the link to your site and login details so that we can further test this issue would be useful. You can place the information in the private data section of your reply.
Thanks for your cooperation :)
Best regards,
JordanHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
JordanHey Rio1,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help.
Best regards,
JordanBoa tarde,
Instalar o tema usando FTP – http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Registar uma chave de API do Google Maps seguir estas instruções como melhor que puder – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Deixe-me saber se há alguma coisa não compreendida.
Obrigado,
JordanHey CPM_usa,
Thanks for reaching out to us!
Have you considered using a Child Theme to make your custom changes? This will ensure that you do not lose your customization every time there is a theme update. Here is some information that should assist you with using a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/
Let me know how it goes!
Best regards,
JordanSeptember 13, 2016 at 11:52 pm in reply to: not appear social icons and extra info on tablets/smartphones #686089Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px){ .responsive #top #header_meta .social_bookmarks li a{ color: #000000; } }
You can adjust the color in the code if you wish to do so.
Best regards,
JordanHi Andreas,
Glad to hear it worked! Reach out to us again on the forum for anything else you may need assistance with.
Best regards,
Jordan -
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