Forum Replies Created

Viewing 30 posts - 451 through 480 (of 2,122 total)
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  • in reply to: Mobile menu visible off right side of page on mobile devices #687201

    Hey paepke19,

    Could you please also provide login details to your administrator panel. This will allow us to investigate the issue further.

    Best regards,
    Jordan

    in reply to: add the new theme. #686633

    Hi,

    Thanks for replying!

    If you get the “Are You Sure You Want To Do This” message when installing the theme’s zip file via WordPress, it means you have a low upload file size limit.

    Install the theme via FTP if this happens, or call your hosting company and ask them to increase the limit.

    If you want to upload the theme via FTP please log into your hosting space via an FTP software. Unzip the enfold.zip file and ONLY use the extracted Enfold theme folder. Then upload the extracted Enfold theme folder into wp-content > themes folder. Activate the newly installed theme by going to Appearance > Themes and activate it.

    Best regards,
    Jordan

    in reply to: How do I add an image to the secondary menu? #686625

    Hey iedigitaldesign,

    Thanks for reaching out to us!

    You can try adding a widget to the header and then adding the image to the widget. Here are some instructions – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

    Best regards,
    Jordan

    in reply to: WP Admin bar issues again #686621

    Hey Jason,

    Would you mind providing login details as well in the private data section of your reply, so that we can have a closer look.

    Best regards,
    Jordan

    in reply to: add the new theme. #686619

    Hey Haxmalaga,

    Thanks for reaching out to us!

    Are you getting any error messages when trying to install the theme? What exactly does the error say?

    Best regards,
    Jordan

    in reply to: Overwrites #686473

    Hi,

    Thanks for getting back in touch!

    No, if you follow the video and instructions carefully, your website will not be messed up during the process. Nothing to worry about and if you still have questions then let me know.

    Best regards,
    Jordan

    in reply to: Enfold Fatal error during Theme update #686450

    Hi,

    Could you provide login details to your site in the private data section of your reply.

    Best regards,
    Jordan

    in reply to: Problem with masonry #686367

    Hey Doris,

    Thanks for getting in touch!

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Let me know if that helps!

    Best regards,
    Jordan

    Hey Zeilenschreiber,

    Thanks for reaching out to us!

    Are you using the latest version of the theme? The latest version is 3.8, please update and see if this fixes the issue you are experiencing.

    Best regards,
    Jordan

    in reply to: use two menus #686361

    Hi,

    Glad that worked! Feel free to reach out to us again if there is anything you need.

    Best regards,
    Jordan

    in reply to: How can I edit my style.css ? #686360

    Hey Julien,

    Thanks for reaching out to us!

    It is not recommended to edit the style.css file for any WordPress theme directly as you will lose your customization each time the theme updates. As suggested in the Enfold style.css file, Instead use the custom.css file that is located in your themes /css/ folder to add your styles. You can copy a style rule from any of your css files and paste it in custom.css and it will override the original style. If you just want to add small css snippets you might also want to consider to add it to the designated CSS option field in your themes backend at: Theme Options->General Styling->Quick CSS.

    Using either of the 2 options will ensure that your custom style is not overwritten with each theme update.

    Best regards,
    Jordan

    in reply to: Delete Button "Ausführung wählen" #686357

    Hey Michael,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Church – Demo Import Problems #686349

    Hey deftcity,

    Thanks for reaching out to us!

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Jordan

    in reply to: after 3.8 update – missing mobile menu & icon #686331

    Hey Munford,

    Glad to hear you solved the issue! Feel free to reach out to us again if you require assistance with anything else.

    Best regards,
    Jordan

    in reply to: Hide Toggle icon in accordion #686328

    Hey Peter,

    Thanks for reaching out to us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    Hey alles-du,

    Could you please also provide login details to your administrator panel, so that we can have a closer look. You can place the details in the private data section.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    in reply to: titles widget #686326

    Hey Mreggio,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Menu color #686119

    Hi,

    Thanks for getting back in touch!

    Could you please provide login details to your administrator panel so that I can have a closer look.

    Best regards,
    Jordan

    in reply to: Columns not showing #686115

    Hi,

    Thanks for getting on touch!

    Try the following CSS code in the Quick CSS section of the theme settings:

    #after_section_3.av_default_container_wrap {
        display: block !important;
    }

    Best regards,
    Jordan

    in reply to: Best Way to Import Demo Theme Pages to Existing Site #686114

    Hi,

    Glad we could be of assistance! Feel free to reach out to us again on the forum if you need help with anything else.

    Best regards,
    Jordan

    in reply to: Reverse color of share buttons (blog posts) #686113

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .av-social-link-facebook:hover a, .av-social-link-twitter:hover a, .av-social-link-gplus:hover a, .av-social-link-pinterest:hover a {
    color: #888 !important;
    background-color: white !important;
    }
    .av-social-link-facebook a {
    color: #fff !important;
    background-color: #37589b !important;
    }
    .av-social-link-twitter a {
    color: #fff !important;
    background-color: #46d4fe !important;
    }
    .av-social-link-gplus a {
    color: #fff !important;
    background-color: #de5a49 !important;
    }
    .av-social-link-pinterest a {
    color: #fff !important;
    background-color: #cb2027 !important;
    }
    

    Best regards,
    Jordan

    in reply to: Excerpts length on Blog Grid is not correct #686112

    Hey Moaaaaya,

    Thanks for reaching out to us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Full screen slider not full screen #686100

    Hi,

    Glad you found the problem!

    Feel free to reach out to us again if there is anything you need assistance with.

    Best regards,
    Jordan

    in reply to: Text input not working in backend #686098

    Hi sabrinarubli,

    Thanks for reaching out to us!

    That is strange. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Also providing the link to your site and login details so that we can further test this issue would be useful. You can place the information in the private data section of your reply.

    Thanks for your cooperation :)

    Best regards,
    Jordan

    in reply to: Table syle? color, border, font size? #686097

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Blog #686096

    Hey Rio1,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help.

    Best regards,
    Jordan

    in reply to: tema Enfold duvidas #686095

    Boa tarde,

    Instalar o tema usando FTP – http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Registar uma chave de API do Google Maps seguir estas instruções como melhor que puder – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Deixe-me saber se há alguma coisa não compreendida.

    Obrigado,
    Jordan

    in reply to: Overwrites #686091

    Hey CPM_usa,

    Thanks for reaching out to us!

    Have you considered using a Child Theme to make your custom changes? This will ensure that you do not lose your customization every time there is a theme update. Here is some information that should assist you with using a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/

    Let me know how it goes!

    Best regards,
    Jordan

    in reply to: not appear social icons and extra info on tablets/smartphones #686089

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px){
    .responsive #top #header_meta .social_bookmarks li a{
    color: #000000;
    }
    }
    

    You can adjust the color in the code if you wish to do so.

    Best regards,
    Jordan

    in reply to: Current menu item indicator #686086

    Hi Andreas,

    Glad to hear it worked! Reach out to us again on the forum for anything else you may need assistance with.

    Best regards,
    Jordan

Viewing 30 posts - 451 through 480 (of 2,122 total)