Page 21 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 601 through 630 (of 2,949 total)

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Posts
October 4, 2017 at 8:57 am in reply to: Lightbox images in Portfolio are blurry! #860032

John Torvik
Inactive Moderator

Hey mccraya1,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

October 4, 2017 at 8:53 am in reply to: Categories field in portfolio grid is empty #860030

John Torvik
Inactive Moderator

Hi,

Please, ensure that you`re using the latest version of our theme and disable all of the plugins to check if there are any plugin conflict.

Best regards,
John Torvik

October 4, 2017 at 8:52 am in reply to: Server down? #860028

John Torvik
Inactive Moderator

Hi,

Can you tell us more about the other questions? And please, provide to us your WP credentials

Best regards,
John Torvik

October 4, 2017 at 8:51 am in reply to: DIN font #860027

John Torvik
Inactive Moderator

Hi,

This plugin should help you: https://wordpress.org/plugins/use-any-font/

Best regards,
John Torvik

October 4, 2017 at 8:50 am in reply to: Downloaded demo – can't find home page #860025

John Torvik
Inactive Moderator

Hey mycolourisred,

Please, I am not sure that I understood your question. Could you be more specific?

Best regards,
John Torvik

October 4, 2017 at 8:49 am in reply to: Remove Left Menu #860023

John Torvik
Inactive Moderator

Hey HendyZone,

Could you be more specific? Which left menu?

Best regards,
John Torvik

October 4, 2017 at 8:49 am in reply to: Settings Masonry Portfolio Example: 4 Column Masonry Grid #860022

John Torvik
Inactive Moderator

Hi,

Thanks for helping Guenni007.

Best regards,
John Torvik

October 4, 2017 at 8:48 am in reply to: Menu and logo on mobile #860021

John Torvik
Inactive Moderator

Hi,

Your burger menu doesn`t appear. So, try to clear your cache and check the site again.

Best regards,
John Torvik

October 4, 2017 at 8:45 am in reply to: Spacing between text and Portfolio Grid #860016
John Torvik
Inactive Moderator
Hi,

I have checked your site and there is a difference of 8px, so, we can solve it adding a height in the section using this custom code at Enfold Theme Options > General Styling > Quick CSS
```
.avia-builder-el-19 {
  height: 202px !important;
}
```
Best regards,
John Torvik
October 4, 2017 at 8:43 am in reply to: Pagination is broken on Search results page #860012

John Torvik
Inactive Moderator

Hey Günter,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

October 4, 2017 at 8:42 am in reply to: Font Resizer + top navigation #860011

John Torvik
Inactive Moderator

Hi,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

October 4, 2017 at 8:42 am in reply to: Change Text #860009

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 4, 2017 at 8:41 am in reply to: Image Hover effect in front of content #860008

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 4, 2017 at 8:41 am in reply to: Blog Posts – Image on left / text on right #860006

John Torvik
Inactive Moderator

Hi,

Try to add the !important after the rules and check it again.

Best regards,
John Torvik

October 4, 2017 at 8:40 am in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #860004

John Torvik
Inactive Moderator

Hi @spidercreations,

Can you create another thread with your details? This way, we can help you better.

Best regards,
John Torvik

October 4, 2017 at 8:39 am in reply to: Diagonal border settings if chosen a section background overlay #860002

John Torvik
Inactive Moderator

Hey aleopold,

Could you send to us some screenshot about your question? This way we can check it better.

Best regards,
John Torvik

October 4, 2017 at 8:39 am in reply to: ERR_EMPTY_RESPONSE on Enfold Version 3.8 on WordPress 4.8.2 #860000

John Torvik
Inactive Moderator

Hey ignacio,

You must need to update the theme to the latest version that`s 4.1.2

Best regards,
John Torvik

October 4, 2017 at 8:38 am in reply to: How can I increase the size an image will display homepage #859999

John Torvik
Inactive Moderator

Hey jshughes2013,

Please, include the screenshot`s link and your WP credentials in the private content.

Best regards,
John Torvik

October 4, 2017 at 8:38 am in reply to: line-height blog vs pages #859995
John Torvik
Inactive Moderator
Hey erwin_m,

Just add this custom CSS code at Enfold Theme Options > General Styling > Quick CSS
```
#top .main_color p {
  line-height: 1.5em !important;
}
```
The !important will overwrite any rule.

Best regards,
John Torvik
October 4, 2017 at 8:36 am in reply to: Resolving blurred images on Masonry #859993

John Torvik
Inactive Moderator

Hi,

Yes, the thumbnails will continue in the same size that you regenerated.

Best regards,
John Torvik

October 4, 2017 at 8:35 am in reply to: Caching plugins breaking Enfold theme. #859992

John Torvik
Inactive Moderator

Hi,

@AzharVahora Check if you`re using the latest version of our product!

Best regards,
John Torvik

October 4, 2017 at 8:34 am in reply to: margin von mobiler Ansicht entfernen #859990

John Torvik
Inactive Moderator

Hi,

You need to clear your cache before to check the mobile phone. If the issue persists, could you provide to us a screenshot? This way we can take a look at this and provide the correct code.

Best regards,
John Torvik

October 4, 2017 at 8:33 am in reply to: sidebar at bottom of page after upgrade to latest #859987

John Torvik
Inactive Moderator

Hey dethfire,

I have checked your site and it looks work normally. It might be a cache problem, try to clear it and check again.

Best regards,
John Torvik

October 4, 2017 at 8:32 am in reply to: Id scroll not working in Safari / Icon color Safari #859986

John Torvik
Inactive Moderator

Hi,

Thanks for helping us Guenni007.

Best regards,
John Torvik

October 4, 2017 at 8:31 am in reply to: Mobile Version Submenu is hidden #859985

John Torvik
Inactive Moderator

Hi,

I have tried to access your dashboard, but it isn`t working. Can you check it and send updated credentials to us?

Best regards,
John Torvik

October 4, 2017 at 8:30 am in reply to: Extra closing divs #859984

John Torvik
Inactive Moderator

Hi,

First off, is important to check if there are any plugin conflict and to do it, you need to disable all of them and check if the problem persists, if yes, you can enable the plugins again and ensure if you`re using the latest version of our theme and clear your cache.

Best regards,
John Torvik

October 4, 2017 at 8:23 am in reply to: bad display of menu and fullwidth slider on smartphone #859976

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 2, 2017 at 8:12 am in reply to: Change Menu Subtitles in Enfold Creative Studio Demo? #859130

John Torvik
Inactive Moderator

Hi,

Please, can you provide to us your WP credentials? This way we can check it better and explain you step by step to fix it.

Best regards,
John Torvik

October 2, 2017 at 8:11 am in reply to: Grid Row #859129

John Torvik
Inactive Moderator

Hi,

Please, can you provide to us your solution?

Best regards,
John Torvik

October 2, 2017 at 8:10 am in reply to: Custom Menu Breakpoint works just for the home page #859128

John Torvik
Inactive Moderator

Hey sleeptri,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 601 through 630 (of 2,949 total)

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