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    I’m running WordPress 4.1 and I have the latest version of Enfold (3.0.8). I have been running W3 Total Cache problem free for the past few months. Last month I set up MaxCDN and everything was working well.

    Today, for no reason (no new plugins, no settings changed,nothing) I had the white screen of death. I have found 4 plugins that cause this and have removed them via FTP. However, W3 appears to crash the site too. I uninstalled W3 and used WP Super Cache and this worked until I tried to use the MaxCDN settings (white screen again) or a white screen when I tried to clear the cache.

    Has something changed with Enfold? I have lost a full day trying to work out what is going on and if Enfold is unstable I will have to find a new theme which I really don’t want to do.

    Please bear with me, I am not a coder or a web builder, just a photographer who manages my own site through what I can learn via google so please explain things step by step to me and please avoid acronyms.



    Hi James!

    Can you please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Best regards,


    James, did that fix your problem?


    Hi, sorry for the delay, yes it appears to have helped, my hosts couldn’t go up to 128MB so I have had to switch hosting which then caused problems with my email, so I’ve only just checked it.


    I just checked with my hosting company and I have unlimited memory so that’s not my issue. I paid for the unlimited hosting account. Thanks for your reply.



    : Please give us a link to the actual website. Make sure that you have the latest version of the theme, 3.0.8.


    This reply has been marked as private.


    The demo is still using the BWP plugin so I don’t think you will have any issue with WP 4.1.1. If something is broken after you activate the plugin, add this to the functions.php:

    add_filter('bwp_minify_style_ignore', 'exclude_my_css');
    function exclude_my_css($excluded)
        $excluded = array('avia-custom', 'avia-layout');
        return $excluded;


    This reply has been marked as private.
    This reply has been marked as private.


    I see that your site is up again, very difficult so say why it was down and what caused it. Did you try contacting your hosting?



    Rikard: They were the first people I called. They saw nothing on their side and said the site was loading a blank screen. Apparently the WP-Super Cache created an htaccess file that screwed up the site. I may try them again when I get the time. Can you answer the following:

    1) Do I really need Cloudflare?
    2) If yes since I’m at 6 secs do I really need to change my DNS serves. (My domain runs a lot of other sites and I really prefer not to touch the DNS settings)
    3) I see I still have (F) in Specify image dimensions is there a way to get the image demissions into the codes to raise this grade?
    4) I see I still have (F) in Server Scaled Images is there a way to get ride of these to raise this grade?
    5) I see I still have (F) in Remove query strings from static resources. Wasn’t BWP Minify supposed to fix this for me?



    we can’t really help you with any 3rd party plugin/extensions/programs. But for
    1) No, you don’t need it. It will only speed up your website (as long as it works well).
    2) If your domain runs other sites it may decrease loading speed.
    3) What do you mean with (F)?

    Please contact the plugin’s authors for their support.

    Best regards,

    This reply has been marked as private.


    Not entirely sure exactly what BWP Minify does, you can read more here: https://wordpress.org/plugins/bwp-minify/



    Hi, i too am having the same problem with my cache plugin. What is this code that Ismael wrote and should i apply it? I have tried several different cache plugins and they all seem to work for about 24 hours until they eventually break my site. The homepage content vanishes and all i have is my top menu header. In order to fix it, i have to remove all my cache preferences and then purge cache. But i cannot do this each time – something is wrong.

    I have tried:

    All seem to have the same issues!

    I have a CDN with MaxCDN as well.



    Check if you`re using the latest version of our product!

    Best regards,
    John Torvik


    Yes I am 100% using the latest version. I’m not silly. I have paid for the theme, the least one can do is make use of the latest theme.

    I have done absolutely everything I could possibly do. I have literally stressed every post in the forum with people who have experienced something similar and followed every advice, from using WordPress memory limit all the way through to reinstalling a fresh copy of theme files.

    I have asked for information relating to this with help and advice but there was nothing that you guys actually helped with other than regurgitate the same thing you regurgitated in previous threads.

    Nonetheless, after almost a month of stress and loss of time and money, I came to discover that enfold does not perform good at all with php7.1. it breaks the site when using cache plugins. It also makes the back end excruciatingly, slow beyond belief.

    I reverted back to php5 and my website is now fully functioning with the cache plugin, jetpack and MaxCDN. Furthermore, the WordPress backend is now working at bullet speed.

    I’m a bit disappointed that you were quick to blame my fast hosting and other plugins before questioning the ability for your theme to work on the latest php7. Yes, enfold works on php7, but not fully. It’s slow, sluggish and it will break your site without warning.

    I will remain on php5 for now but I hope that you in future develop the theme to be more fit and able for php7+.

    I hope this helps other people identify similar faults.



    Hi Mosab,

    Thanks for the feedback and I’m glad to hear that you got your issues resolved.

    Best regards,

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