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Viewing 30 posts - 2,821 through 2,850 (of 67,463 total)
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  • Hi,

    Thank you for the update.

    Unfortunately, that is the only option that displays images in a square orientation. If the caption and title are covering the image, you can set the Content > Captions > Element Title and Excerpt Display setting to “Display on mouse hover”. You can also use the Perfect Automatic Masonry, but you have to make sure that all product images have the same size and aspect ratio.

    Best regards,
    Ismael

    in reply to: Sidebar menu – some elements are not shown #1476581

    Hey michaelf245,

    Thank you for the inquiry.

    You can add this css code to move the mega menu container upwards and prevent the bottom items from being cut off.

    .html_header_left #header .avia_mega_div {
        margin-top: -200px;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Anchor Link doesn’t work on smartphone but on PC #1476580

    Hi,

    And added something regarded lightbox and google conversion but cannot find anymore.

    It’s possible that one of the scripts is causing the issue. Did you use a plugin to add the scripts? Can we deactivate the plugins temporarily?

    Best regards,
    Ismael

    in reply to: Tab section mobile view #1476579

    Hey Diana,

    Thank you for the inquiry.

    The issue occurs because of this css rule:

    .js_active .av-layout-tab {
        display: table-cell;
        border: none;
    }

    Please remove the css, then temporarily disable the Enfold > Performance > File Compression settings. If the issue persists or if you can’t find the css rule, try to override it with this code in the Quick CSS field.

    .js_active .av-layout-tab {
        display: block !important;
    }

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Demo pages are not generated #1476502

    Hi,

    Thank you for the update.

    Unfortunately, the account provided still doesn’t have admin rights. Please change the user role or provide an admin account so we can manually import the demo.

    Best regards,
    Ismael

    in reply to: Background Images #1476499

    Hi,

    Great! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Disable scrolling on tab element #1476497

    Hi,

    Thank you for the info.

    We can’t access the server using the credentials provided. Are you sure they are correct? Please create a staging site and provide the WP and FTP details in the private field.

    Best regards,
    Ismael

    in reply to: mobile menu right #1476496

    Hey!

    Sorry about that. We moved the location of the css rule. It should be displaying correctly now.

    Cheers!
    Ismael

    in reply to: Transparency Header Issues #1476495

    Hi,

    Thank you for the info.

    We adjusted the css code a bit and it seems to be working now. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    in reply to: Disable scroll to top when opening a popup #1476494

    Hi,

    Great! Glad to know this worked. You can also apply a Custom CSS Class name to the button element and create a script that adds the “no-scroll” class to the child link () tag. Let us know if you have any other questions.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: Issue to import Agency demo file (One pager) #1476493

    Hi,

    Thank you for the update.

    We manually imported the theme options and the demo using the Import/Export tool in Theme Options. We also managed to import the posts, but not the images. You can edit the page and upload your own.

    Best regards,
    Ismael

    in reply to: Images don’t load when using Avia layout builder #1476492

    Hi,

    Thank you for the update.

    We couldn’t access the site because there’s a critical error. Are you currently working on the site? Did you change the login URL?

    Best regards,
    Ismael

    in reply to: color change social icons and button in full width slider #1476491

    Hi,

    Thank you for the update.

    You can add this css code (Enfold > General Styling > Quick CSS field) to adjust the color of the heading row in the pricing table.

    .main_color .pricing-table li.avia-pricing-row, .main_color .pricing-table li.avia-heading-row, .main_color .pricing-table li.avia-pricing-row .pricing-extra {
        background-color: var(--enfold-main-color-primary);
        color: #faf3e0;
        border-color: var(--enfold-main-color-stripe);
    }

    Best regards,
    Ismael

    in reply to: Umlaute bei Table of Contents #1476490

    Hi,

    Thank you for the update.

    It’s been a while and the screenshot that we provided is no longer available. You may need to avoid using special characters such as umlauts as anchors or as ID attribute to prevent the issue with the links.

    Best regards,
    Ismael

    in reply to: Align items to center of page – Masonry #1476488

    Hey whdsolutions,

    Thank you for the inquiry.

    You can add this code in the Quick CSS field:

    #top .av-m6p4vfy0-690d7ab656912433849d5b6fa16c29ad .av-masonry-container {
        padding-left: 12.5%;
    }

    Best regards,
    Ismael

    in reply to: How to personalize sidebar menu appearance ? #1476486

    Hi,

    Thank you for the update.

    The menu widget menu seems to be resizing as expected. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Logo Not Showing Up on Mobile View #1476485

    Hi,

    Thank you for the update.

    The logo still points to the .org site. Did you add any modifications to the functions.php file?

    // https://site.org/wp-content/uploads/2024/01/logo_black.png

    Best regards,
    Ismael

    in reply to: slideshow element: video doesn’t show on mobile #1476483

    Hi,

    Thank you for the update.

    As mentioned above, background videos will not display on mobile views by default and are replaced with their fallback images. Did you apply fallback images to the video sliders? If not, edit the video slides, go to the Content > Fallback Images tab, and upload the image you would like to display on mobile view.

    let us know if you need more info.

    Best regards,
    Ismael

    in reply to: How create a perfect blank page ? #1476482

    Hi,

    Thank you for the update.

    If you need to prevent the page from scrolling on “accueil-01”, please add this css code:

    #top.page-id-2341 {
        max-height: 100vh;
        overflow: hidden;
        display: block;
        height: calc(100vh - 50px);
    }

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

    Best regards,
    Ismael

    in reply to: mobile menu right #1476480

    Hi,

    Thank you for the info.

    We added this css code to remove the gap.

    #top .av-m1yjw3j3-8de8ef07635f179e0beedc245c4c38a7 + .sticky_placeholder {
        height: 0 !important;
    }

    Please make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    Hey Lara,

    Thank you for the inquiry.

    Which email address did you use to create the forum account, and which address would you like to use? We’ll try to update your account with the new email address.

    Best regards,
    Ismael

    in reply to: Lazy Loading not Working #1476390

    Hey havi,

    Thank you for the inquiry.

    The loading attribute is set to lazy, but the decoding attribute has been added. If you want to remove the decoding attribute, you can add this filter in the functions.php file:

    add_filter( 'wp_img_tag_add_decoding_attr', function( $value, $image, $context ) {
        return false; 
    }, 10, 3 );
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Change column display on mobile #1476388

    Hey xfacta,

    Thank you for the inquiry.

    We didn’t find a 5-column layout on the homepage. Where can we check this? If you need to adjust the column width in mobile view, you can try this css code:

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all .content .entry-content-wrapper .flex_column.av_one_fifth {
        width: 19%;
      }
    }

    Please note that this will affect all 1/5 elements on the site. You may need to apply a Custom CSS Class name to the columns.

    https://kriesi.at/documentation/enfold/add-custom-css/

    Let us know of the result.

    Best regards,
    Ismael

    in reply to: Logo Not Showing Up on Mobile View #1476387

    Hi,

    Thank you for the screenshot.

    We noticed that Enfold > Theme Options > Logo was not set, so we selected the logo, but the image is still not displaying in mobile view. Did you apply any filter in the functions.php file?

    Please try to remove the logo completely from the Media Library, then upload it again as logo. Let us know the result.

    Best regards,
    Ismael

    in reply to: Disable scroll to top when opening a popup #1476386

    Hey rlhinirv57,

    Thank you for the inquiry.

    We extract the html of the “Get Started With IT Talent” button, place it in a Code Block element, then add the class name “no-scroll” to the link (a) tag.

    
    <div class="avia-button-wrap av-nff239-2095338f556d798c2692e20ebf8185dd-wrap avia-button-center  avia-builder-el-23  avia-builder-el-no-sibling  "><a href="#popmake-19002" class="avia-button no-scroll av-nff239-2095338f556d798c2692e20ebf8185dd av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color pum-trigger" aria-label="Get Started With IT Talent" style="cursor: pointer;"><span class="avia_iconbox_title">Get Started With IT Talent</span></a></div>
    

    This should prevent the page from scrolling back to the top.

    Best regards,
    Ismael

    in reply to: Disable scrolling on tab element #1476384

    Hi,

    Thank you for the update.

    We may need to access the server via FTP to test the modifications further. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Issue to import Agency demo file (One pager) #1476383

    Hi,

    Thank you for the update.

    Please follow these steps to manually import the demo:

    — Download the demo that you’d like to install from this link: https://github.com/KriesiMedia/enfold-library/tree/master/demos

    — Extract the zip file and retrieve the XML file.

    — After that, go to Dashboard > Tools > Import and install the WordPress importer, then run it.

    — Upload the XML demo file.

    The demo images may not be included in the import due to security restrictions on OVH servers. You can edit the pages and upload your own images.

    Let us know if this works.

    Best regards,
    Ismael

    in reply to: Transparency Header Issues #1476382

    Hi,

    Thank you for the inquiry.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the code. If the issue persists, please provide the login details in the private field so that we can check the modification further.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    That is the default behavior of the menu. The main menu displays in desktop view and switches to the hamburger (mobile) menu at certain breakpoints, such as tablet view and smaller screens.

    If you want to display the hamburger menu on desktop, go to Enfold > Main Menu > General > Menu Items For Desktop and set it to Display as Icon.

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: The Footer has stopped showing #1476380

    Hey Hender,

    Thank you for the inquiry.

    Did you override any template files (e.g., header.php, footer.php) in the child theme? If so, please make sure they are updated. If the issue persists, provide the login details in the private field.

    Let us know the result.

    Best regards,
    Ismael

Viewing 30 posts - 2,821 through 2,850 (of 67,463 total)