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Viewing 30 posts - 28,261 through 28,290 (of 67,565 total)
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  • in reply to: ALB elements are missing in translated pages (WPML) #989180

    Hi,

    Thank you for using Enfold.

    Have you tried to reselect the images from the slider? Did you translate or duplicate the images?

    // https://wpml.org/documentation/getting-started-guide/media-translation/

    Best regards,
    Ismael

    Hi,

    Did you add this css code?

    #top .av-logo-container {
        display: none;
    }

    Please remove it because it’s hiding the logo and the mobile menu.

    Best regards,
    Ismael

    in reply to: Error "Error 404 Page" #989169

    Hi,

    I’m not sure when the next patch will be released but the modification is already merged in the core. I will tag @gunter to the thread. Please wait for his response.

    Best regards,
    Ismael

    in reply to: masonry does not insert photos in the right order #989167

    Hi,

    Thanks for the clarification. However, the sorting is still correct or the same when I set the size settings to “Masonry flessibile” instead of “Perfetta griglia”. Please check the page.

    Screenshot: https://imgur.com/a/3jVNP38

    Best regards,
    Ismael

    in reply to: Visual Artist demo mobile devices #989156

    Hi,

    Thanks for the update.

    I can reproduce the issue on an old iPad. What is the actual model of your device? Please make the Appearance > Editor panel accessible or post the FTP access in the private field so that we can implement the “bgfixed” modification. I think that’s the only way to work around this.

    Best regards,
    Ismael

    in reply to: contact form autorespond text #989152

    Hi,

    Glad it worked. You can try this filter for those who are not attending.

    add_filter('avf_form_custom_autoresponder', 'avf_form_custom_autoresponder_mod', 55, 3);
    function avf_form_custom_autoresponder_mod( $message, $object, $post ) {
    	ob_start();
    	/**
    	 * enter your autoresponse markup here
    	 */
    	?>
    <div>
    <h2>We are very sorry to hear that you're not attending.</h2>
    Hope we'll see you in the next event.
    
    Best regards,
    Luke Skywalker
    
    </div>
    <?php
    	$response = ob_get_contents();
    	ob_end_clean();
    
        if($post['9_1'] === 'true') $message = $response;
        return $message;
    }

    Adjust the html markup as required.

    Best regards,
    Ismael

    in reply to: Bug w/ Fallback Image/Fallback Image Link JS #989147

    Hi,

    The fallback image should only display on mobile view. I can’t see the issue on the site. Did you revert the modifications?

    Best regards,
    Ismael

    in reply to: Advanced Layout Editor for Blog Post Page? #989146

    Hi,

    You’re welcome. We’ll keep the thread open. :)

    Best regards,
    Ismael

    in reply to: How can I disable the scroll to top funcionality? #989144

    Hi,

    That script will only make the scroll to top button display. It won’t affect how the button works. Did you enable the css/js compression in the Performance panel? Please disable those temporarily and then re-check the page. Unfortunately, we don’t provide support for third party plugins and script as stated on our support policy. Please keep in touch with the plugin authors.

    Best regards,
    Ismael

    • This reply was modified 7 years, 8 months ago by Ismael.

    Hi,

    Thanks for the update. This thread might help.

    // https://kriesi.at/support/topic/table-content-display-codes-instead-of-the-correct-text-contents/#post-852910

    You can also use this theme plugin to be able to use placeholders within the builder.

    // https://kriesi.at/support/topic/av_button-labels-vanished/#post-975574

    Best regards,
    Ismael

    in reply to: Gravity Forms/Enfold compatibility issue #989137

    Hi,

    Thanks for the update.

    The “avia-shortcodes” folder is missing from the config-templatebuilder folder. Download the latest version of the theme and then extract the config-templatebuilder > avia-shortcodes folder. Upload it to the correct path.

    Best regards,
    Ismael

    in reply to: Editor Elements disappear after saving !!! #989133

    Hi,

    Thanks for the update.

    Some of the shortcode closing tags were missing but it’s fixed now after running the shortcode autorepair.

    Missing closing tag [/av_team_member] found for an opening tag at index 4418.
    Missing closing tag [/av_team_member] found for an opening tag at index 7070.
    etc etc

    I can now duplicate the team member elements without losing the content on update.

    Best regards,
    Ismael

    in reply to: Tab Section "Auto adjust to content" problem #989128

    Hi,

    Thanks for the update.

    I can’t reproduce the issue on my end. What is your browser? I’ve tested it on Chrome, Windows 7. This thread might help.

    // https://kriesi.at/support/topic/white-space-under-filterable-portfolio-within-tab-section/#post-976097
    // https://kriesi.at/support/topic/white-space-under-filterable-portfolio-within-tab-section/#post-975658

    Best regards,
    Ismael

    in reply to: Trouble Assigning Home page with Enfold Child Theme #989127

    Hi,

    Thanks for the update.

    I think you forgot the FTP password. Please check the details carefully. Have you tried to deactivate the plugins?

    Best regards,
    Ismael

    in reply to: Gravity form not showing field in slider caption #989125

    Hi,

    Thanks for the update.

    I adjusted the css code a bit. The fields are now visible but it will still require a few adjustments. This is the adjusted css code.

    .gform_wrapper form li, .gform_wrapper li {
        overflow: visible;
        opacity: 1;
    }
    
    .js_active .gform_wrapper li:first-child {
        visibility: visible!important;
    }
    
    #top .av_inherit_color .gform_wrapper form li label, #top .av_inherit_color .gform_wrapper li label {
        color: blue;
    }
    
    #top .av_inherit_color .gform_wrapper form li {
        color: red;
    }

    Best regards,
    Ismael

    Hi,

    There are no errors in the console or anything, so it’s hard to know what’s causing the issue. Is it OK if we deactivate the plugins temporarily while debugging the issue?

    Best regards,
    Ismael

    Hi,

    It is failing to generate the merged files but I’m not sure why. Can we get access to the wp-content > uploads folder? We would like to check if the “dynamic_avia” folder exist or if it is accessible.

    Best regards,
    Ismael

    in reply to: Function.php not working correctly? #989111

    Hi,

    When an OUT OF STOCK size is chosen it still shows. (see private field below for link)

    The add to cart button will still display on a variable product even if the variation is out of stock but it won’t be accessible because a notification will display when you click it.

    “standard postage is not supposed to show when Free Shipping is available”

    We replaced the filter to remove the flat rate when free shipping is available.

    /**
     * Hide shipping rates when free shipping is available
     *
     * @param array $rates Array of rates found for the package
     * @param array $package The package array/object being shipped
     * @return array of modified rates
     */
    function avf_<a href='https://refer.wordpress.com/r/84/<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>/' target='_blank' rel="nofollow"><a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a></a>_shipping_packages($packages) {
    	$wcshipping = new WC_Shipping;
    	$package = array();
    	$free = array();
    	foreach($packages as $key => $package) {
    		foreach ( $wcshipping->load_shipping_methods( $package ) as $shipping_method ) {
    			if ( ! $shipping_method->supports( 'shipping-zones' ) || $shipping_method->get_instance_id() ) {
    				$pkgrates = $shipping_method->get_rates_for_package( $package );
    				$package['rates'] = $package['rates'] + $pkgrates; // + instead of array_merge maintains numeric keys
    
    				if(isset($package['rates']['free_shipping:8'])) {
    					unset($package['rates']['flat_rate:6']);
    				}
    
    				$packages[$key]['rates'] = $package['rates'];
    			}
    		}
    	}
    
    	return $packages;
    }
    add_filter('<a href='https://refer.wordpress.com/r/84/<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>/' target='_blank' rel="nofollow"><a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a></a>_shipping_packages', 'avf_<a href='https://refer.wordpress.com/r/84/<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>/' target='_blank' rel="nofollow"><a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a></a>_shipping_packages', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Visualization of the articles, portfolio and gallery #989078

    Hi,

    Thanks for the update.

    You don’t need to add one masonry gallery for each image. I created a test page where I only use one masonry gallery element for all the images. (see private field)
    Please check the masonry gallery settings.

    Best regards,
    Ismael

    in reply to: Image size blog #988588

    Hi,

    Thank you for the update.

    You can adjust the blog posts element’s “Preview Image Size” size to the second option so that you can manually select a specific thumbnail. You should upload an image not less than 1210px in width and not shorter than 426px because that is the default size of the “entry_without_sidebar” thumbnail which is what is going to be used once you’re on the single post page. If you want to adjust the default size of that thumbnail, use the following plugin.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    in reply to: Can the horizontal gallery autoslide the images? #988587

    Hi,

    That is possible but it requires you to modify the core theme files. You have to edit it on every update. Please use the theme’s slider instead.

    Best regards,
    Ismael

    in reply to: Function.php not working correctly? #988585

    Hi,

    Thanks for the info.

    The button is not displaying when the item is out of stock. (see private field)
    Please provide a direct link to an item with “Free Shipping”.

    Best regards,
    Ismael

    in reply to: masonry does not insert photos in the right order #988583

    Hi,

    Thanks for the update. The masonry gallery items are sorted properly. How did you fix it?

    Best regards,
    Ismael

    in reply to: CSS & Javascript Merging and Compression #988579

    Hey kesdeg,

    Thank you for using Enfold.

    The asset merge fails because it’s looking for a font file that doesn’t exist.

    Warning: file_get_contents(/home/whizzki2/staging/1/https://fonts.googleapis.com/css?family=Poppins): failed to open stream: No such file or directory in /home/whizzki2/staging/1/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 326

    I tried to disable the “strappress_add_google_fonts” hook in functions.php file but I get an error in the Appearance > Editor panel. Please disable that hook temporarily then try to toggle the css/s compression in the Performance panel again.

    Best regards,
    Ismael

    in reply to: Menu presentation on smaller screens #988576

    Hey DianaLoola73,

    Thank you for using Enfold.

    1.) The menu item drops when the screen width is less than 1150px. Adjust the font size and padding of the menu items for that screen size.

    @media only screen and (max-width: 1150px) {
    .av-main-nav > li > a {
        padding: 0 20px;
        font-size: 13px;
    }
    }

    2.) I can’t reproduce this issue. The logo should be center aligned regardless of the screen size because of the following css code.

    .html_header_top.html_logo_center .logo {
        left: 50%;
        -webkit-transform: translate(-50%, 0);
        -ms-transform: translate(-50%, 0);
        transform: translate(-50%, 0);
    }

    Best regards,
    Ismael

    in reply to: easy slider with video's doesn't autorotate #988574

    Hi,

    That is the normal behavior of the slider. It will only autorotate once the video stops playing.

    Best regards,
    Ismael

    in reply to: How can I disable the scroll to top funcionality? #988572

    Hi,

    This is the only script related to the scroll to top button. It’s in the js > avia.js file.

       function avia_scroll_top_fade()
       {
       		 var win 		= $(window),
       		 	 timeo = false,
       		 	 scroll_top = $('#scroll-top-link'),
       		 	 set_status = function()
                 {
                 	var st = win.scrollTop();
    
                 	if(st < 500)
                 	{
                 		scroll_top.removeClass('avia_pop_class');
                 	}
                 	else if(!scroll_top.is('.avia_pop_class'))
                 	{
                 		scroll_top.addClass('avia_pop_class');
                 	}
                 };
    
       		 win.on( 'scroll',  function(){ window.requestAnimationFrame( set_status )} );
             set_status();
    	}

    Best regards,
    Ismael

    Hey tankerhq,

    Thank you for using Enfold.

    1.) You have to upload product images with the same size as much as possible in order to create a consistent grid. You can also set a minimum height to the product container and product images but it may distort the images a bit.

    #top .shop_columns_3 .products .product {
        min-height: 671px;
    }
    
    #top .shop_columns_3 .products .thumbnail_container img {
        min-height: 425px;
    }

    You may need to add css media queries to adjust these values on smaller screens.

    2.) The margins look consistent. Please provide a screenshot using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Trouble Assigning Home page with Enfold Child Theme #988568

    Hey KellyKilgallon,

    Thank you for using Enfold.

    Did you add anything in the htaccess file? Please provide the FTP details in the private field so that we could check the theme files.

    Best regards,
    Ismael

Viewing 30 posts - 28,261 through 28,290 (of 67,565 total)