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Viewing 30 posts - 2,791 through 2,820 (of 66,172 total)
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  • in reply to: How to update logo on home page? #1467428

    Hi,

    No problem! Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Caching Issue #1467427

    Hey Alex,

    EDIT: Found a caching setting a the firewall level that corrected this. :-)

    Glad to know that the issue has been fixed! Please feel free to open another thread if you have more questions about the theme

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Sorting custom posts oldest to newest #1467423

    Hey lucybb2,

    Thank you for the inquiry.

    There is no option for this by default but you can use this filter in the functions.php file to adjust the sorting of the blog posts in the grid.

    add_filter('avia_post_slide_query', 'avia_post_slide_query_mod');
    
    function avia_post_slide_query_mod($query)
    {
        $query['orderby'] = 'date';
        $query['order'] = 'DESC';
    
        return $query;
    }

    Best regards,
    Ismael

    in reply to: Custom Templates, ACF and IF statements #1467422

    Hey lucybb2,

    Thank you for the inquiry.

    I am wondering is it possible to put out like an IF statement in custom templates with ACF.

    There is no built-in option for this, and implementing it would require significant modifications to the theme, which are not covered by our support. If this functionality is crucial for you, you can hire a freelancer to help with the customization. Visit our customization page to find freelancers who specialize in theme modifications.

    If you have any other questions or require further assistance, please feel free to let us know.

    Best regards,
    Ismael

    in reply to: Portfolio items and Format posts #1467419

    Hi,

    Great! Glad to know that this has been resolved. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Color section with background image gone haywire #1467418

    Hey extraeyes,

    Thank you for the inquiry.

    Please try to temporarily disable the Autoptimize plugin and turn off the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. Let us know if this works for you.

    Best regards,
    Ismael

    in reply to: Icon Flipbox Grid Linking Not Working #1467415

    Hi,

    Not a problem! Glad to know the css worked. Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hey William,

    Thank you for the inquiry.

    There is no option for this by default but you can add this filter in the functions.php file to place the sticky posts at the beginning of the query.

    add_filter("avia_post_slide_query", function($query, $params) {
        $sticky_posts = get_option('sticky_posts');
        $include = [];
    
        $args = [
            'taxonomy' => $params['taxonomy'],
            'post__not_in' => $sticky_posts,
            'fields' => 'ids',
        ];
        $posts = get_posts($args);
    
        $include = array_merge($sticky_posts, $posts);
        $include = array_map('intval', $include);
    
        $query['post__in'] = $include;
        $query['orderby'] = 'post__in';
    
        return $query;
    }, 10, 2);
    

    Best regards,
    Ismael

    in reply to: Avia Layout Builder disappeared #1467413

    Hi,

    Great! Glad to know that this has been resolved. Please note that the latest version of the theme is 6.0.3. Let us know if you have more questions

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the short clip.

    We still can’t reproduce the issue on our end. Please provide the login details in the private field so we can check the menu items in the dashboard.

    Best regards,
    Ismael

    in reply to: Edit pages shows builder at the right #1467411

    Hi!

    We have forwarded the issue to our channel and we’ll provide a fix once it’s available. Thank you for the info.

    Best regards,
    Ismael

    in reply to: Contact Form – sent without checking terms #1467410

    Hey bleistift,

    Thank you for the inquiry.

    Did you set the Form Element Validation settings of the checkbox field to Is not empty? It’s possible that an automated script or bot bypassed the validation. If your site is being targeted by spam, you may need to use active Google reCAPTCHA or switch to a different contact form with more advanced security features, such as Contact Form 7 or WPForms.

    Best regards,
    Ismael

    in reply to: ERROR When changing my logo and element was disabled error #1467409

    Hi,

    We are not encountering any errors when changing the theme options, so we are not entirely sure what’s happening. Please ask your hosting provider if there is a server cache that we are unaware of. In the meantime, please try setting your installation to debug mode and enable error logs.

    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

    Hey NicomIT,

    Thank you for the inquiry.

    You can use this css code to adjust the top margin of the #footer container, creating more space between it and the main content wrapper.

    #footer {
        margin-top: 1000px;
    }

    Best regards,
    Ismael

    in reply to: Icon Circles extra configs #1467407

    Hey tiago,

    Thank you for the inquiry.

    Have you tried placing the icon-circle element inside a smaller column, perhaps within the center item in a row of 1/5 columns? You can also use this css code to adjust the width and height of the circle.

    .av-icon-circles-container {
        width: 50%;
        padding-bottom: 50%;
        height: 0;
        margin: 0 auto;
    }

    Best regards,
    Ismael

    in reply to: Avia Builder only slightly visible. Appear far right. #1467406

    Hey szimmerdesign76,

    Thank you for the inquiry.

    Is this happening only on fullscreen mode? Please provide a screenshot or a short clip of the issue, or post the login details in the private field so that we can check it.

    Best regards,
    Ismael

    in reply to: Blog Meta Elements Lines still show #1467274

    Hi,

    Great! Glad it’s working. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Link to a Text #1467273

    Hi,

    For example, “lesson-fees” rather than “tuition-fees”?

    Yes, you need to update the selector to “lesson-fees” and make sure that the class names (e.g., av-fold-unfold-preschool-fees) of the Text Blocks correspond to the anchor links (e.g., #lesson-fees, #preschool-fees). If it’s not working, please provide the WP login info in the private field and make sure that the Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    in reply to: Additional breakpoint for wider screens #1467271

    Hi,

    No problem! Glad we could be of help. Please don’t hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: ERROR When changing my logo and element was disabled error #1467270

    Hi,

    Thank you for the update.

    We logged in to the site and tried to change the theme options, but they revert back after refreshing the page. Have you tried disabling the plugins temporarily?

    Best regards,
    Ismael

    in reply to: Critical Error PHP #1467269

    Hi,

    Thank you for the update.

    We may need to access the site in order to check the issue proerly. Please provide the WP and SFTP login details in the private field.

    Best regards,
    Ismael

    in reply to: How to update logo on home page? #1467268

    Hey wicyssandiego,

    Thank you for the inquiry.

    You can upload your own logo in the Enfold > Theme Options panel. For a transparent header, please look for Transparent Options > Transparency Logo within the same panel.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you generate a private token as described in the documentation? It’s also possible that the required permissions for the private token are not checked. Please make sure that you’re using the form on the following page to generate the private token:

    // https://build.envato.com/create-token/

    For more info, please review this documentation:

    // https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Best regards,
    Ismael

    in reply to: removing milestones on timelines #1467266

    Hey valerieh,

    Thank you for the inquiry.

    You can use this css code to hide the timeline date:

    .avia-timeline-vertical .av-milestone-date {
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Add clickable logo/image to sub menu #1467265

    Hi,

    Glad to know that @Guenni007 is able to help you out! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: the last portfolio page “next project arrow #1467262

    Hi,

    Thank you for the update.

    To make the navigation loop back to the first item, set the Enfold > Blog Layout > Single Post Navigation to the third option (Loop post navigation). And to make the navigation cycle through the same category, you need to add the following filter to the functions.php file. However, as mentioned above, only one of these modifications or options will work.

    add_filter( 'avf_post_nav_settings', 'avf_post_nav_settings_mod', 10, 1);
    function avf_post_nav_settings_mod($settings)
    {
        $settings['same_category'] = true;
        return $settings;
    }

    Best regards,
    Ismael

    in reply to: There is a ? on the Home Page under a photo #1467261

    Hey rixi,

    Thank you for the inquiry.

    We can’t find the question mark in the page. Would you mind providing a screenshot of it? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Blog Meta Elements Lines still show #1467259

    Hi,

    Thank you for the update.

    You can use this css code to hide the category list:

    .html_elegant-blog #top .avia-content-slider .blog-categories {
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Indexing Issue #1467258

    Hey Anne,

    Thank you for the inquiry.

    Can you give an example of a page returning a soft 404? According to the documentation (https://developers.google.com/search/blog/2010/06/crawl-errors-now-reports-soft-404s), you can follow these steps.

    1.) Check whether you have soft 404 errors listed in Webmaster Tools
    2.) For the soft 404 errors, determine whether the URL:
    — Contains the correct content and properly returns a 200 response (not actually a soft 404)
    — Should 301 redirect to a more accurate URL
    — Doesn’t exist and should return a 404 or 410 response
    3.) Confirm that you’ve configured the proper HTTP Response by using Fetch as Googlebot in Webmaster Tools
    4.) If you now return 404 errors, you may want to customize your 404 page to aid your users. Our custom 404 widget can help.

    And for canonical issues, consider using SEO plugins such as Yoast or Rank Math.

    // https://yoast.com/help/canonical-urls-in-yoast-seo/

    Best regards,
    Ismael

    Hi,

    the navigation is usually no longer clickable after 3 times to change a page

    We can’t reproduce this issue on our end. Would you mind providing a short clip of the problem?

    Best regards,
    Ismael

Viewing 30 posts - 2,791 through 2,820 (of 66,172 total)