Page 903 – Support | Kriesi.at – Premium WordPress Themes

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September 24, 2018 at 5:23 am in reply to: shopping cart view issue #1013481

Ismael
Moderator

Hi,

Thank you for using Enfold.

Looks like you managed to change the “SHIPPING” text to “VERSANDKOSTEN”. Is that correct?

Best regards,
Ismael

September 24, 2018 at 5:17 am in reply to: Does not appear Fullwidth Easy Slider #1013479

Ismael
Moderator

Hey juliosecum,

Thank you for using Enfold.

The custom links in the menu cause a few script errors. Please use bit.ly to shorten the url. (see private field)

Best regards,
Ismael

September 24, 2018 at 5:15 am in reply to: changing the blog post order #1013478

Ismael
Moderator

Hey brandaspect,

Thank you for using Enfold.

Which blog layout is it set to? Please provide the link to the actual blog page so that we can inspect it.

Best regards,
Ismael

September 24, 2018 at 5:14 am in reply to: Coming Soon page template #1013477

Ismael
Moderator

Hi,

Thank you for using Enfold.

You need to create the maintenance mode page manually or import the “Coming Soon” demo. Please note that importing a new demo will erase all existing options.

Best regards,
Ismael

September 24, 2018 at 5:07 am in reply to: Iframe size on mobile #1013476

Ismael
Moderator

Hey Carsten,

Thank you for using Enfold.

What is the url of the site? I tried the link from the screenshot but that site doesn’t exist.

Best regards,
Ismael

September 24, 2018 at 5:04 am in reply to: Sticky Navigation styling on scroll #1013474
Ismael
Moderator
Hi,

Thanks for the update. Unfortunately, you can’t change the highlight opacity. Try to apply a font color.
```
::selection {
    background: #bc9b6a;
    color: #000000;
}
```
Best regards,
Ismael
September 24, 2018 at 5:00 am in reply to: child theme has no css #1013472

Ismael
Moderator

Hi,

Yes, I can confirm the issue. Please try to upgrade PHP version from 5.6.36 to 7.2. Let us know if it helps.

Best regards,
Ismael

September 24, 2018 at 4:54 am in reply to: Layer Slider : video doesn't work on mobile device #1013468

Ismael
Moderator

Hi,

Where is that screenshot taken? What is the actual model of the device and the browser? The device or browser probably doesn’t support mp4 videos. Did you test it on iOS devices?

Best regards,
Ismael

September 24, 2018 at 4:52 am in reply to: Demo Content import issue #1013466

Ismael
Moderator

Hi,

Thanks for the update.

We reset the database and then re-imported the demo manually. You can now reconfigure the site as you wish.

Best regards,
Ismael

September 24, 2018 at 4:29 am in reply to: Background color of a grid row not full widht #1013460
Ismael
Moderator
Hi,

Thank you the update.

This css code should create a pseudo container behind the grid row content with a background color.
```
.footer-grid-row:before {
    content: '';
    display: block;
    width: 1000vw;
    height: 100%;
    position: absolute;
    top: 0;
    left: -200vw;
    background: #222222;
}
```
Best regards,
Ismael
September 24, 2018 at 4:24 am in reply to: wp-db.php error #1013458

Ismael
Moderator

Hi,

Thanks for the update. Which demo are you trying to import? You may need to reset the database and import the demo manually.

// https://kriesi.at/documentation/enfold/initial-theme-setup/#manual-demo-import–xml-file-import-

Best regards,
Ismael

September 24, 2018 at 4:21 am in reply to: Stylesheet Issue – Standard styling wont stick #1013457

Ismael
Moderator

Hi,

You can’t see the changes immediately because the site is loading the old merged or compressed stylesheets. We disabled the Enfold > Performance > File Compression settings temporarily. You can enable the settings back when you’re done adjusting the site.

Best regards,
Ismael

September 24, 2018 at 4:17 am in reply to: Non-Responsive Color-Section-Background vs. Full-Width-Slider vs. Layerslider #1013456

Ismael
Moderator

Hey onlylettersandnumbers,

Thank you for using Enfold.

a-b.) The color section has to preserve the aspect ratio of the background image so the image will look different or is not going to be fully visible on certain screen sizes, specially small ones. If you want to adjust the size of the background image on different screen sizes, try to apply a unique Section ID to the color section and then add a few css media queries to change the url of the background-image property.

c.) Yes, you can use the layer slider and place the h1 tag as a layer. Make sure that it is the only h1 tag in the page if you’re concern with the structure.

Best regards,
Ismael

September 24, 2018 at 4:08 am in reply to: Parallax bug on Background Images (With Pictures) #1013455
Ismael
Moderator
Hey jnetsc,

Thank you for using Enfold.

This script should reposition the parallax container on page load.
```
add_action('wp_footer', 'ava_auto_resize');
function ava_auto_resize(){
?>
<script>
(function($){	
	var int = window.setInterval(function(){
		console.log('tick');
		$(window).trigger('resize');
		$(window).trigger('av-content-el-height-changed');
	}, 1000);
	
	$(window).on('load', function() {
		clearInterval(int);
	});
})(jQuery);
</script>
<?php
}
```
Best regards,
Ismael
September 24, 2018 at 4:01 am in reply to: Borders and padding not working when editing the column #1013453

Ismael
Moderator

Hi,

The border radius is currently set to 0 and there are no borders applied to the columns. Please provide the login details in the private field. We would like to check the settings.

Best regards,
Ismael

September 24, 2018 at 3:53 am in reply to: Layer Slider in home page disappeared #1013451
Ismael
Moderator
Hi,

These custom links are causing a few script errors.
```
// https://travels.nuevalenguatours.com/?s=2#2
// https://travels.nuevalenguatours.com/?s=1#1%20
```
Please try to minify the url.

// http://bit.ly

Best regards,
Ismael
September 24, 2018 at 3:49 am in reply to: Enfold – Different font-size for Mobile & Desktop #1013450
Ismael
Moderator
Hi,

Thank you for using Enfold.

You can use this css code to adjust the font size of the single post content on desktop and mobile view:
```
.single-content p, .single-content ul, .single-content ol, .single-content blockquote, .comment-text blockquote {
    font-size: 18px;
}

@media only screen and (max-width: 768px) {
.single-content p, .single-content ul, .single-content ol, .single-content blockquote, .comment-text blockquote {
    font-size: 16px;
}
}
```
Best regards,
Ismael
September 24, 2018 at 3:45 am in reply to: Portfolio items show twice when clicked on #1013449

Ismael
Moderator

Hi,

We disabled W3 Total Cache’s minify options because it conflicts with the theme’s compression settings. It seems to be working properly now. Please don’t forget to remove the browser cache or do a hard refresh prior to checking the page.

Best regards,
Ismael

September 24, 2018 at 3:33 am in reply to: woocommerce 3.4.4 variable product image not showing Enfold Child #1013448

Ismael
Moderator

Hi,

We set the Enfold > Shop Options > Product gallery to the default WooCommerce product gallery. The variation images should display properly now.

Best regards,
Ismael

September 24, 2018 at 3:29 am in reply to: Column Animation Delay Time #1013447

Ismael
Moderator

Hi,

The same css code works on my installation. Where are you testing this? Please provide the link to the page with the columns.

Best regards,
Ismael

September 24, 2018 at 3:28 am in reply to: Demo Upload Issues #1013446

Ismael
Moderator

Hi,

Did you enable the theme’s “File Compression” settings in the “Performance” panel? Please disable the compression temporarily and then try to change any styling settings.

Best regards,
Ismael

September 24, 2018 at 3:25 am in reply to: Blog Problem #1013444

Ismael
Moderator

Hi,

Are you referring to the English version? You haven’t set the “News” page as blog page and the blog layout is not set to the 5th option (Use the advance layout builder to build your own blog…).

Best regards,
Ismael

September 24, 2018 at 3:10 am in reply to: Elements Flicker During Site navigation #1013443

Ismael
Moderator

Hi,

I’m not really sure why it does that but it seems intermittent or it doesn’t happen on every browsers as you can see on the screencast. Please try to enable the page preloader in the theme options. Have you test your CDN settings?

Best regards,
Ismael

September 24, 2018 at 1:52 am in reply to: Layer Slider : video doesn't work on mobile device #1013438

Ismael
Moderator

Hi,

I’m sorry for the late response. We added the “muted” attribute to the video tag. Let us know if it helps.

Best regards,
Ismael

September 21, 2018 at 3:30 pm in reply to: woocommerce_after_single_product #1012806

Ismael
Moderator

Hey MonumentBrandsLLC,

Thank you for using Enfold.

I’m not sure I understand the issue. Where do you need that hook to be? The theme doesn’t remove it.

Best regards,
Ismael

September 21, 2018 at 3:21 pm in reply to: In which php file must I place my Advanced Custom Fileds code? #1012803
Ismael
Moderator
Hi,

Try to add the post id using the get_the_ID() function.
```
$id = get_the_ID();
$idh = get_field( "idh", $id );
$convenzione = get_field( "convenzione", $id );
```
And you should echo the field without the quotation marks. Wrap it in a p or span tag.
```
echo "<p>".$idh."</p>";
echo "<p>".$convenzione."</p>";
```
Best regards,
Ismael
September 21, 2018 at 3:15 pm in reply to: Header Logo randomly stretched #1012802

Ismael
Moderator

Hi,

Thanks for the update. Yes, please crop the image and remove the blank spaces.

Best regards,
Ismael

September 21, 2018 at 3:12 pm in reply to: Transparant background table #1012801

Ismael
Moderator

Hi,

Thanks for the update.

We adjusted the code a bit. The table is now transparent.

Best regards,
Ismael

September 21, 2018 at 3:07 pm in reply to: Longer words in columns are overlapping in mobile devices #1012800
Ismael
Moderator
Hi,

@Wisith: The previous css code should not affect the footer menu because it targets headings. Use this css code if you want to remove the footer menu.
```
@media only screen and (max-width: 767px) {
#socket .sub_menu_socket div { display: none; }
}
```
@lebenspraxis: Did you add any headings in your list? Please create a new thread and provide the link to the page. We would like to inspect it.

Best regards,
Ismael
September 21, 2018 at 3:03 pm in reply to: Problem Clicking/Selecting Mobile Menu Links #1012799

Ismael
Moderator

Hi,

You’re welcome! Please feel free to open a new thread if you need anything else. :)

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 27,061 through 27,090 (of 67,539 total)

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