Viewing 19 posts - 1 through 19 (of 19 total)
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  • September 14, 2018 at 11:34 am #1009868
    edgecareers

    Hi

    I’m having a couple of issue with content within portfolio items which I am using to display team members. The first issue is that where there are spaces after grammar, so full stops, commas, colons etc. there is no space displaying when the content in the portfolio item is opened and displayed on the site, although it displays correctly on the backend.

    Secondly, the portfolio content is loading twice, so the image twice and content twice, one above the other, when clicking on any of the team members. Any thoughts on how to sort this or what may causing it.

    Thanks.

    September 15, 2018 at 6:50 pm #1010213
    Nikko

    Hey edgecareers,

    I’m not really sure why it’s causing that, probably because of the caching plugin or probably conflict which causes the function to be called twice.
    I added this css code in Quick CSS (located in Enfold > General Styling):

    #top .portfolio-details-inner > .ajax_slide:nth-child(2) {
    display: none !important;
}

    this fixes the issue, let us know if you need further assistance.

    Best regards,
    Nikko

    September 17, 2018 at 1:35 pm #1010737
    edgecareers

    Hi Nikko

    OK, thanks.

    What about the issue with no spaces showing after commas, full stops, colons etc? As this is still happening on the portfolio items.

    Thanks.

    • This reply was modified 5 years, 8 months ago by edgecareers.
    September 17, 2018 at 2:55 pm #1010784
    Victoria

    Hi edgecareers,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 17, 2018 at 3:03 pm #1010788
    edgecareers

    Hi Victoria

    I have supplied these below.

    Thanks.

    September 17, 2018 at 6:51 pm #1010919
    Victoria

    Hi edgecareers,

    I don’t know why the whitespace is stipped, you need to add more spaces after the commas, this will fix the whitespace after the strong tag:

    
p strong {
    margin-right: 5px;
    white-space: pre-line;
}

    Best regards,
    Victoria

    September 18, 2018 at 5:32 pm #1011415
    edgecareers

    Hi Victoria

    It’s very strange. So where does this code need to go in order to add spacing for the portfolio text?

    Thanks.

    September 18, 2018 at 6:00 pm #1011435
    Victoria

    Hi edgecareers,

    Put the css code in Quick CSS (located in Enfold > General Styling), please.

    Best regards,
    Victoria

    September 19, 2018 at 6:14 pm #1011953
    edgecareers

    Hi Victoria

    Thank you. I have now done this and the spacing is now present.

    There is now an issue though where on the team page clicking on the team member then clicking the arrow buttons to view the next person doesn’t always load. Also, when you click on an item then close and then attempt to click on another one, they won’t load. *

    On other pages where the portfolio grid is, clicking on a portfolio item doesn’t load up the preview screen as expected, it instead loads a separate page with the profile details on it. **

    Is there a way to fix both issues? These two issues have only started to happen since applying the fixes in this thread.

    Links in private content below.

    Thanks

    September 21, 2018 at 4:24 pm #1012824
    edgecareers

    Hi

    I have sussed the problem with the 2nd point, it was the portfolio items were set to load on a new page as opposed to the portfolio preview, so I have now changed this.

    The first point is however still an issue. Any thoughts on what that could be and how it could be fixed?

    Thanks.

    September 24, 2018 at 3:45 am #1013449
    Ismael

    Hi,

    We disabled W3 Total Cache’s minify options because it conflicts with the theme’s compression settings. It seems to be working properly now. Please don’t forget to remove the browser cache or do a hard refresh prior to checking the page.

    Best regards,
    Ismael

    September 24, 2018 at 12:03 pm #1013566
    edgecareers

    Hi Ismael

    Thank you. I can now confirm this looks to be working as it should.
    But,
    I can now see that the spaces are back in the portfolio item preview, so I will need to go through and remove the additional spaces for each item I added as we now have two spaces after each punctuation mark.

    Thanks.

    September 25, 2018 at 4:40 am #1013962
    Ismael

    Hi,

    Did you remove the spaces? I can’t see them any longer.

    Best regards,
    Ismael

    September 25, 2018 at 11:02 am #1014128
    edgecareers

    Hi Ismael

    I haven’t yet. Fortunately as the spaces are small, they aren’t too noticeable.

    Thanks.

    September 25, 2018 at 4:14 pm #1014263
    Victoria

    Hi edgecareers,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 18, 2018 at 11:43 am #1023295
    edgecareers

    Hi

    I seem to now be having an issue with the portfolio items where I can click on one and it loads the content fine, but then when I try to open another portfolio item, by either clicking the left or right buttons or closing the profile completely and clicking on another portfolio they will not load at all.

    Any thoughts as to the problem?

    October 19, 2018 at 10:58 am #1023825
    Ismael

    Hi,

    I can’t reproduce the issue on my end. The next or previous items load whenever I click the arrows. Where are you testing this? Please try to upgrade to version 4.5.

    Best regards,
    Ismael

    October 19, 2018 at 11:04 am #1023831
    edgecareers

    Hi Ismael

    I seem to have rectified it by removing the short code that was supplied near the top of this thread,

    #top .portfolio-details-inner > .ajax_slide:nth-child(2) {
    display: none !important;
    }

    I removed the code after I upgraded to 4.5 as the issue was still persisting even after the update.

    Thanks.

    October 22, 2018 at 1:56 am #1024641
    Ismael

    Hi,

    Thanks for the update. I can’t reproduce the initial issue with the ajax slide. Please open a new thread if you can still see the issue.

    Best regards,
    Ismael

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