Forum Replies Created
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AuthorPosts
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December 31, 2024 at 5:52 am in reply to: Browser errors were logged to the console (Avia header and footer scripts) #1474423
Hey Matt,
Thank you for the inquiry.
You may need to disable the theme’s css/js compression to avoid conflicts with the plugin’s compression. Have you tried that?
Best regards,
IsmaelHi,
Thank you for the update.
The SKU and EAN seem to be displaying correctly now — located below the Add to Cart button. Did you figure it out?
<div class="product_meta"> <span class="sku_wrapper ean_wrapper">EAN: <span class="ean">0889728068338</span></span> <span class="sku_wrapper">SKU: <span class="sku">CP-6851-3PCC-K9=</span></span> <span class="posted_in">Category: <a href="https://www.nodem-it.com/product-category/reseau/cisco-meraki/cisco-telephonie/" rel="tag">Cisco Téléphonie</a></span> <span class="tagged_as">Tag: <a href="https://www.nodem-it.com/product-tag/cisco-telephone/" rel="tag">Cisco telephone</a></span></div>
Best regards,
IsmaelHey Madison,
Thank you for the inquiry.
Did you add any custom html, scripts, or code to the color section? Please try disabling the compression options and cache plugin, then check the page again. If the issue persists, please provide the login details in the private field so we can investigate further.
Best regards,
IsmaelDecember 31, 2024 at 5:35 am in reply to: Mega Menu goes left off-screen with CSS/JS Merge & Compress enabled #1474420Hey Matt,
Thank you for the inquiry.
Did you install another compression plugin or enable the compression options in your cache plugin? If so, you may need to keep the default CSS/JS compression disabled to avoid conflicts.
Best regards,
IsmaelHi,
Thank you for the update.
Instead of doing all of that for every color section on the website, can I somehow change the color section code to have the image file mentioned
This is possible but it would require modifications that are beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeble. Please check this link: https://kriesi.at/contact/customization
Best regards,
IsmaelHey Sarah,
Thank you for the inquiry.
You can use the Custom Layout and Dynamic Content feature to create different views for your posts. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
Best regards,
IsmaelHi,
Thank you for the info.
Would you mind providing a link to the plugin page? You may need to contact the plugin author for additional assistance on displaying the EAN info on the frontend. For more details on adding custom fields to products, please refer to this documentation: https://woocommerce.com/document/custom-product-fields/
Best regards,
IsmaelHey jccardaillac,
Thank you for the inquiry.
We can hide the title with css, but we may need to inspect the widget element first. Please provide the site URL in the private field.
Best regards,
IsmaelHi,
Thank you for the info.
We manually adjusted the value of the header custom field. It had been set to “no” for some reason. Please make sure to purge the cache before checking the page.
Best regards,
IsmaelHi,
Thank you for the update.
background images for color sections doesn’t get dynamic image scaling (serving different sizes for users with different screen sizes).
You may need to manually apply a different background for different screen sizes using css media queries.
Example:
/* For small screens (up to 768px wide) */ @media (max-width: 768px) { .avia-custom-section { background: url('small-screen-background.jpg') no-repeat center center; background-size: cover; } } /* For medium screens (769px to 1024px wide) */ @media (min-width: 769px) and (max-width: 1024px) { .avia-custom-section { background: url('medium-screen-background.jpg') no-repeat center center; background-size: cover; } } /* For large screens (1025px and wider) */ @media (min-width: 1025px) { .avia-custom-section { background: url('large-screen-background.jpg') no-repeat center center; background-size: cover; } }
Best regards,
IsmaelHi,
Thank you for the update.
How did you add the EAN using Yoast? Did you try the ava_display_sku_and_ean function mentioned above? There is no default field for EAN, only the SKU field, so you may need to add the EAN as a custom field.
Best regards,
IsmaelHi,
No problem! Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHey Rick,
Thank you for the inquiry.
The site requires additional authentication. Please provide the .htaccess credentials in the private field so we can access and check the site. Kindly note that the theme is no longer compatible with the latest version of WordPress. You may need to revert to an older version of the platform or consider switching to a compatible theme, such as Enfold. For more details about the Enfold theme, please check this link:https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Best regards,
IsmaelHey Ivana,
Thank you for the inquiry.
You don’t need to do anything since Google is handling the pages correctly and avoiding duplicate content issues because of of the proper canonical tags. If you don’t notice any problems and your other pages are being indexed as expected, you can leave it as is. Please check this link: https://developers.google.com/search/docs/specialty/ecommerce/pagination-and-incremental-page-loading#use-urls-correctly
Best regards,
IsmaelHi,
Thank you for the update.
You can try this plugin to preload images that cause high LCP: https://wordpress.org/plugins/preload-lcp-image/
Best regards,
IsmaelHey!
Please check this : https://kriesi.at/support/topic/sku-field/#post-1474262
Best regards,
IsmaelHi!
Thank you for the inquiry.
The products should have an SKU field by default. How did you add the EAN? Please check this link: https://yoast.com/help/how-to-add-sku-to-products-in-woocommerce/
If the EAN was added as a custom field, you can try this hook in the functions.php file:
add_action( 'woocommerce_after_shop_loop_item_title', 'ava_display_sku_and_ean', 15 ); function ava_display_sku_and_ean() { global $product; $sku = $product->get_sku(); $ean = get_post_meta( $product->get_id(), 'ean', true ); if ( $ean || $sku ) { echo '<div class="product-meta">'; if ( $ean ) { echo '<p><strong>EAN:</strong> ' . esc_html( $ean ) . '</p>'; } if ( $sku ) { echo '<p><strong>SKU:</strong> ' . esc_html( $sku ) . '</p>'; } echo '</div>'; } }
Best regards,
IsmaelHey Antonio,
Thank you for your inquiry!
You can add the email address in the Contact Form > Backend > Your E-Mail Address field. If you’re experiencing issues with receiving messages, please refer to this guide: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Merry Christmas!
Best regards,
IsmaelHi,
Thank you for the update.
The text in the product tabs comes from Woocommerce and is not rendered by the theme. You may need to install translation plugins like Loco Translate to manually translate the text. Look for the Woocommerce text domain and search for the strings or words you’d like to translate. Please check this link: https://wordpress.org/plugins/loco-translate/
Best regards,
IsmaelDecember 25, 2024 at 7:33 am in reply to: Hide Post Date for Specific Category in Blog Posts #1474248Hi,
Great! Glad to know that this has been resolved.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for following up.
Unfortunately, there is no documentation available for some of the core scripts or functions. All the available documentation for the theme can be found here: https://kriesi.at/documentation/enfold/
Best regards,
IsmaelDecember 25, 2024 at 7:28 am in reply to: Image lightbox url with YouTube video not playing automatically #1474246Hi,
Thank you for the update.
It plays on your end due to the following points mentioned in the browser policy:
— The user has interacted with the domain (click, tap, etc.).
— On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played a video with sound.Please review the browser policy and mute the video to enable autoplay.
Best regards,
IsmaelDecember 25, 2024 at 7:24 am in reply to: Change Search Icon to Search Field – only for expanded menu #1474245Hi,
Thank you for the clarification.
We modified the code a bit. Please try it again:
add_filter( 'wp_nav_menu_items', 'avia_append_search_nav', 10, 2 ); function avia_append_search_nav($items, $args) { if (avia_get_option('header_searchicon', 'header_searchicon') != 'header_searchicon') { return $items; } if (avia_get_option('header_position', 'header_top') != 'header_top') { return $items; } if ((is_object($args) && $args->theme_location == 'avia') || (is_string($args) && $args == 'fallback_menu')) { ob_start(); get_search_form( [ 'ajax_disable' => false ] ); $form = ob_get_clean(); $form = str_replace( '<form ', '<form role="search" ', $form ); $form = htmlspecialchars( $form ); $items .= '<li id="menu-item-search" class="av-medium-hide av-small-hide av-mini-hide menu-item menu-item-search-dropdown">' . $form . '</li>'; $items .= '<li id="menu-item-search" class="noMobile menu-item menu-item-search-dropdown menu-item-avia-special av-desktop-hide" role="menuitem">'; $items .= '<a aria-label="' . $aria_label . '" href="?s=" '. $nofollow . ' data-avia-search-tooltip="' . $form . '" ' . av_icon_string( 'search', false ) . '>'; $items .= '<span class="avia_hidden_link_text">' . __( 'Search', 'avia_framework' ) . '</span>'; $items .= '</a>'; $items .= '</li>'; } return $items; }
Best regards,
IsmaelDecember 23, 2024 at 12:41 pm in reply to: Overlay menu on desktop with vertical tabs instead of accordion #1474179Hi,
Thank you for the update.
You can do the modification in the enfold\includes\helper-main-menu.php. Look for the wp_nav_menu functions in the template. Please contact the plugin developer for additional assistance.
Best regards,
IsmaelHi,
Thank you for the update.
You may need to call the enfold\js\avia-snippet-parallax.js > avia_parallax function after the interaction.
$( function() { //activate parallax scrolling for background images (sections) and objects. if( $.fn.avia_parallax ) { $( '.av-parallax,.av-parallax-object' ).avia_parallax(); } });
Achieving the customization you described may require significant time and theme modifications, which are beyond the scope of our support. For assistance, consider hiring a freelancer via our customization page.
If you have other questions or need further help, let us know.
Best regards,
IsmaelDecember 23, 2024 at 12:35 pm in reply to: Importing lots of Data to SCF custom posts, all having same template #1474176Hi,
Sorry for the delay. Try to add this filter in the functions.php file:
add_filter('avf_builder_elements', function($elements) { if (is_admin() && isset($_GET['post']) && get_post_type($_GET['post']) === 'your_custom_post_type') { foreach ($elements as $key => $el) { if ($el['id'] == 'header_transparency') { $elements[$key]['std'] = 'header_hidden'; } } } return $elements; }, 10, 1);
Make sure to update the your_custom_post_type placeholder.
Best regards,
IsmaelDecember 23, 2024 at 6:35 am in reply to: Image lightbox url with YouTube video not playing automatically #1474166Hi,
Thank you for the update.
The other two videos were muted when we checked. Have you tried adding the mute parameter? As mentioned above, autoplay is not allowed when videos are not muted.
Chrome’s autoplay policies are simple:
Muted autoplay is always allowed.
Autoplay with sound is allowed if:
— The user has interacted with the domain (click, tap, etc.).
— On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
— The user has added the site to their home screen on mobile or installed the PWA on desktop.
— Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.Please check this link for more info: https://developer.chrome.com/blog/autoplay
Best regards,
IsmaelHey henningtillmann,
Thank you for the inquiry.
We haven’t tried this before but it should work. Just make sure that script is loaded before the avia-parallax-support script or the avia-snippet-parallax.js file.
Example:
function ava_enqueue_additional_script_before_parallax() { // Enqueue your new script with a dependency on 'avia-default' to make sure it loads before 'avia-parallax-support' wp_enqueue_script( 'your-new-script', "{$template_url}/js/your-new-script{$min_js}.js", array( 'avia-default' ), $vn, true ); } add_action( 'wp_enqueue_scripts', 'ava_enqueue_additional_script_before_parallax', 20 );
Let us know of the result.
Best regards,
IsmaelHey teszmor,
Thank you for the inquiry.
The table element seems to be rendering correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
Ismael -
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