Forum Replies Created
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January 15, 2026 at 6:07 am in reply to: Open custom portfolio link only works partially with "load more" function. #1493948
Hi,
Thank you for the link.
We adjusted the script a bit, added change detection to the .av-masonry-container, then apply the target attribute to its child elements or entries. It should work correctly now.
add_action('wp_footer', function () { ?> <script> jQuery(function ($) { function applyTargetBlank(container) { container.find('a').each(function () { if (!$(this).attr('target') || $(this).attr('target') !== '_blank') { $(this).attr('target', '_blank'); } }); } var masonryContainer = $('.av-masonry-container'); applyTargetBlank(masonryContainer); var observer = new MutationObserver(function (mutationsList) { mutationsList.forEach(function (mutation) { if (mutation.addedNodes.length) { $(mutation.addedNodes).each(function () { if ($(this).hasClass('av-masonry-entry') || $(this).find('.av-masonry-entry').length) { applyTargetBlank($(this)); } }); } }); }); if (masonryContainer.length) { observer.observe(masonryContainer[0], { childList: true, subtree: true }); } $(window).on('debouncedresize', function () { setTimeout(function () { applyTargetBlank(masonryContainer); }, 2000); }); $(document).on('click', '.av-masonry-load-more', function () { setTimeout(function () { applyTargetBlank(masonryContainer); }, 2000); }); }); </script> <?php }, 9999);Best regards,
IsmaelJanuary 15, 2026 at 5:44 am in reply to: How to get more space between Portfolio Grid pictures? #1493943Hi,
Thank you for the update.
You can add this css code to make the grid items transparent and add spaces between them.
#top .grid-entry.av_one_fourth { width: 20%; margin-right: 5%; } #top .grid-entry .inner-entry { background-color: transparent; } #top .grid-entry .grid-image img { width: 100%; max-width: 100%; height: auto; }Let us know the result.
Best regards,
IsmaelHi,
WooCommerce filter to our home page.
Please note that the default Woocommerce filters or widgets will only display on standard product pages or templates, such as product category pages or the base shop page. They will not display on custom pages, such as your homepage. This behavior is determined by the widget function, which we don’t have control over. You may need to look for a custom solution if you want to display filters on the homepage.
For the single product page, please try to follow these steps: https://kriesi.at/support/topic/enfold-sidebar-on-single-product-pages/#post-1162484
Best regards,
IsmaelJanuary 15, 2026 at 5:19 am in reply to: Contact form has stopped working on several websites #1493936Hey Andrew,
Thank you for the inquiry.
Have you tried setting a From address or activating an SMTP plugin? You should also try using a different email address to test whether the issue is related to the email provider. Please check the link below for more information on how to troubleshoot contact form issues:
We would like to check this further, but it looks like you may have forgotten to include the site URL in the private field. Please provide this information so we can investigate the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
that if not using a fullscreen Slider the portfolio navigation disappears completely
The post navigation should not be affected by the slider — it should actually not display when a slider is added to a page, not the other way around. Please create a test page and post the URL in the private field so we can check the issue properly.
To bring back the post navigation on mobile view, please add this css code:
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top .avia-post-nav { display: block; } }Best regards,
IsmaelHi,
Thank you for the update.
Do you have a site backup or restore point? Please create one if you haven’t already. Try to deactivate all plugins, then check the Widgets panel to see if anything changes. After that, reactivate the plugins one at a time until the custom widget editor returns. This should help you identify the plugin responsible for the custom widget panel.
Best regards,
IsmaelHey Sonno,
Thank you for the inquiry.
Add a Fullscreen Slider, then add a Color Section below it with a unique ID or Custom CSS Class. You can then apply some css modifications to move the Color Section over the slider and set its background to transparent. If you can create a test page, we’ll try to check it further.
— https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHi,
Unfortunately, we don’t provide support for third-party plugins as stated in our support policy. You may need to contact the plugin developers and ask them to inspect the site.
Best regards,
IsmaelJanuary 15, 2026 at 5:01 am in reply to: Subject: Favicon not showing in Google SERP despite following all forum recommen #1493931Hi,
Thank you for the update.
(removing the custom code and using only the Enfold Theme Options field with a 512x512px PNG)
Have you tried using an actual favicon or .ico file instead of a png? Again, we checked the site on a favicon validator and it can properly detect the icon. It’s also visible in the browser tabs.
We found these markups, which might be conflicting with the default favicon. These are not generated by the theme.
Best regards,
IsmaelHey SurigliaStudio,
Thank you for the inquiry.
The input fields on the login and registration pages don’t have that feature or option by default. It’s a custom icon implemented on custom login pages and it’s not a default browser feature. Let us know if you need more info.
Best regards,
IsmaelHi,
Thank you for the info.
In the ACF field termin_datum sorting block, try to adjust the parameters using the following code in order to sort the posts with the ACF field by the meta value.
if ($avia_config['avia_custom_query_options']['orderby'] === 'termin_datum') { $query['meta_query'] = array( 'relation' => 'OR', array( 'key' => 'termin_datum', 'compare' => 'EXISTS', 'type' => 'DATE' ), array( 'key' => 'termin_datum', 'compare' => 'NOT EXISTS' ) ); $query['orderby'] = array( 'meta_value' => 'ASC', 'date' => 'DESC' ); $query['meta_key'] = 'termin_datum'; $query['meta_type'] = 'DATE'; }Let us know the result.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We understand you’re having issues working with the theme, specifically with the post navigation along with a slider’s default arrow navigation. To get around this issue, we recommend to adjust the position of the post navigation by adding this code in the Enfold > General Styling > Quick CSS field.
#top .avia-post-nav { top: 80%; }This should move the post navigation lower on the page or within the viewport. Where can we see the portfolio grid element?
Best regards,
IsmaelHi,
Thank you for the info.
The Appearance > Widgets looks different and it seems that you’re using a plugin or made some customization for it. Have you tried temporarily disabling the plugin or modification? We also recommend updating all plugins to their latest versions; most of them are outdated.
Best regards,
IsmaelHi,
We tried to access the dashboard using the login token, but cloudflare blocked us. Please temporarily disable the access restrictions so we can login to the site.
If the widgets are not displaying on certain pages, such as the home page, it’s possible that their visibility is limited by specific conditions — for example, only when viewing a product archive, category page or the base shop page. You may need to use a third-party plugin to work around this limitation. Hope this helps.
Best regards,
IsmaelHey sarahd167,
Thank you for the inquiry.
The search icon is not displaying on smaller screens because of this css modification.
@media only screen and (max-width: 1366px) { .responsive #top .av-main-nav .menu-item { display: none !important; } }To fix it, replace the code with:
@media only screen and (max-width: 1366px) { .responsive #top .av-main-nav .menu-item { display: none !important; } .responsive #top .av-main-nav #menu-item-search { display: block !important; top: 4px; } }Best regards,
IsmaelHi,
Glad to know that this has been resolved! Please don’t hesitate to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelHey Antonio,
Thank you for the inquiry.
You can use the Masonry element with the Styling > Masonry Settings > Size Settings set to Flexible Masonry. Another option is to use the Column elements to create rows of Image elements, allowing you to control which image size or thumbnail is used. Let us know if you need more info.
Best regards,
IsmaelHey dsyoon99,
Thank you for the inquiry.
Looks like the href attribute or the links of the portfolio items have been malformed. Did you add any custom modifications to the child theme that alter the attributes of the grid items?
Best regards,
IsmaelHey woogie07,
Thank you for the inquiry.
Unfortunately, it’s not possible to automatically copy or transfer the content of a PDF file into a table element. This must be done manually by editing each cell. You may want to look for and install a third-party table plugin, if one is available with the feature you’re look for.
Best regards,
IsmaelHey daninap,
Thank you for the inquiry.
Did you set the footer display in Enfold > Footer > Default Footer & Socket Settings? Please provide the login details in the private field so we can further investigate the issue.
Best regards,
IsmaelJanuary 13, 2026 at 5:31 am in reply to: cURL error 28: Connection timeout after 1000ms – Error accessing file for downlo #1493859Hey jessij87,
Thank you for the inquiry.
Where is the site hosted? The demo import is known to have issues with certain hosting providers, such as OVH, so that might be the cause of the problem. If that’s the case, please try to import the demo manually using the XML files. For more information, please refer to this documentation.
— https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Let us know if you need additional info.
Best regards,
IsmaelHey giacomopol,
Thank you for the inquiry.
Is the theme updated to version 7.1.3? If there are template modifications in the child theme, please make sure to update those as well. If the issue persists, try to downgrade to an older PHP version, such as PHP 8.1. Let us know the result.
Best regards,
IsmaelHey bdfuel,
Thank you for the inquiry.
Is the theme updated to version 7.1.3? If not, please make sure to download the latest version or update the theme via the Enfold > Theme Update panel. If there are modified files in the child theme, make sure those are updated as well. Please let us know if the issue persists.
Best regards,
IsmaelHey Tim,
Thank you for the inquiry.
We have found a few invalid css rules in the Quick CSS field and fixed them. We recommend reviewing the styles there and optimizing them further, for example by removing duplicate css media queries. We also added the following css code, which fixed the issue on a mobile emulation:
@media (max-width: 768px) { .responsive #top { overflow-x: visible; } }Please make sure to purge the cache before testing.
Best regards,
Ismael -
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