Forum Replies Created
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February 12, 2026 at 6:38 am in reply to: Search Box in Main Menu while using Mega Menu Plugin #1495015
Hi,
Thank you for the screenshots.
The css code for the widget should not have affected the sidebar. Please make sure there is no invalid css and that you didn’t accidentally break or modify the existing code when adding the recent changes. Let us know the result.
Best regards,
IsmaelHey bjacomet,
Thank you for the inquiry.
Where is the site hosted? Some hosting platforms blacklist or block the source of the demo files, so the demo import will not work on those servers. You may need to manually import the demo using the XML files.
Please check this documentation for more info: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Best regards,
IsmaelHi,
Thank you for the update.
Do you mean XML files? The XML files are only for importing demos. You’ll need to download the latest version of the theme from your Themeforest account and manually upload the theme files to your server via FTP as described in the documentation above. Unfortunately, there’s no other way to update the theme when the automatic update from the dashboard is not available.
Please let us know the result.
Best regards,
IsmaelFebruary 12, 2026 at 6:26 am in reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions #1495012Hi,
This is an example of a lightbox: https://www.dropbox.com/scl/fo/qjhvtprz88ek01b9z1y9l/APaoqg4LiLru_DNZg2JWNv0?dl=0&e=1&preview=This+image+is+NOT+displaying+as+original+size%2C+but+is+set+it+the+settings+to+be+OG+size.jpg&rlkey=n16cxl91f058axc21qpqzaukg
Is that where the problem is? The image being displayed is not the full-size or original version? If that’s the case, then the avf_alb_lightbox_image_size filter we recommended above should help resolve the issue. We’ve added the code in the functions.php file and it’s working as expected. You can now see the original image displayed in the image modal or lightbox.
Best regards,
IsmaelFebruary 12, 2026 at 6:18 am in reply to: Full Width Easy Slider Scroll Arrows and Background #1495011Hey condonp,
Thank you for the inquiry.
You can use the following css code to adjust the size of the slider arrows. Please fine-tune the css values as needed.
#top .avia-smallarrow-slider .avia-slideshow-arrows a { height: 42px; line-height: 42px; top: 0; } #top .avia-smallarrow-slider:not(.av-slideshow-ui) .avia-slideshow-arrows a, #top .avia-smallarrow-slider.av-slideshow-ui .avia-slideshow-arrows.av-visible-prev a.prev-slide, #top .avia-smallarrow-slider.av-slideshow-ui .avia-slideshow-arrows.av-visible-next a.next-slide { width: 42px !important; } #top .avia-slideshow-arrows a.prev-slide { right: 50px; } #top .avia-smallarrow-slider .avia-slideshow-arrows a.avia-svg-icon svg:first-child, #top .avia-smallarrow-slider .avia-slideshow-arrows a.avia-svg-icon img[is-svg-img="true"] { height: 30px; width: auto; margin-top: 8px; }Best regards,
IsmaelFebruary 12, 2026 at 6:10 am in reply to: Enfold Accordion Toggles Randomly Missing (Preview + Front-End) #1495010Hi,
Thank you for the update.
Looks like a large number of html tags have been used or added within each toggle. Please review the last entry as well as the other entries that were removed and check for any invalid html. Make sure all tags are properly closed. It’s possible that malformed html is breaking the toggle layout and causing the last entries to disappear. Let us know the result.
Best regards,
IsmaelHi,
If you need to display the custom field for each article, you will need to modify either enfold/includes/loop-index.php or enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php.
You can use the get_field() function to retrieve the custom field and render it within the template.
— https://www.advancedcustomfields.com/resources/get_field/
Unfortunately, this is beyond the scope of our support and is not something we can provide. We recommend hiring a freelance developer or contact Codeable for additional assistance.
— https://kriesi.at/contact/customization
Thank you for your understanding.
Best regards,
IsmaelHi,
As mentioned above, it’s not possible to use the filter or hook to hide the featured image. You will need to either add the suggested custom script or modify the template directly. For further customization, we recommend hiring a freelance developer or reach out to Codeable — link below.
— https://kriesi.at/contact/customization
Best regards,
IsmaelHi,
Yes, please temporarily remove the second Video element. We’ll let you know once we’ve identified the issue with the video element. Also, please note that we have temporarily disabled the cookie plugin, as it was preventing the embedded video from loading.
Thank you for your patience.
Best regards,
IsmaelFebruary 11, 2026 at 6:27 am in reply to: Scroll Buttons: Multiple CTA buttons scroll to the same form #1494961Hi,
Thank you for the inquiry
We’ve found this script error in the console, which might be contributing to the issue. Did you add any custom scripts or modifications to the theme?
kuendigen/:537 Uncaught ReferenceError: jQuery is not defined at kuendigen/:537:6Best regards,
IsmaelFebruary 11, 2026 at 6:22 am in reply to: Enfold Accordion Toggles Randomly Missing (Preview + Front-End) #1494960Hey Roberta,
Thank you for the inquiry.
The toggles seem to be working correctly when we checked. Did you figure out the issue? Please see this short clip showing the toggles.
Best regards,
IsmaelHey jessij87,
Thank you for the inquiry.
What is the current version of the theme? Please make sure that the theme is updated to version 7.1.3. You can download this from your Themeforest account or update through the dashboard if available. Please check the documentation for more information.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelFebruary 11, 2026 at 6:18 am in reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions #1494958Hi,
Thank you for the information.
On the “logos-3-2” page, the images seem to be displaying at their original size. If you’re referring to the images inside the lightbox or image modal, you can add the following code to the functions.php file to display the original image instead of the default “large” thumbnail.
function avf_alb_lightbox_image_size_mod( $size, $context ){ if( $context == ('av_gallery' || 'avia_masonry') ){ return 'full'; } return $size; } add_filter( 'avf_alb_lightbox_image_size', 'avf_alb_lightbox_image_size_mod', 10, 2 );If the issue persists, please provide a screenshot of the issue using platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey Magnus,
Thank you for the inquiry.
These are merely notices about queued styles without dependencies, so they should not affect the site or cause any errors. To hide these notices, you can edit the wp-config.php file or set WP_DEBUG_DISPLAY to false. Please check this documentation for more info.
Example:
define( 'WP_DEBUG', false ); define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );Best regards,
IsmaelHey EstudioNOVO,
Thank you for the inquiry.
The font size of the title and content can be adjusted directly in the Iconbox editor. To adjust the icon size, you can use the following css code:
.iconbox_content header .iconbox_icon svg { width: 30px !important; height: 30px !important; left: -3px; position: relative; top: -4px; }This assumes you have selected an SVG icon.
Best regards,
IsmaelFebruary 11, 2026 at 6:02 am in reply to: Display problem between a computer and a smartphone #1494953Hey edwinbaes,
Thank you for the inquiry.
Uploading videos to WordPress should not drastically affect site performance. What is the file size of the video, and in which format is it? Instead of hosting the video directly, we recommend using platforms like Youtube or Vimeo, which are already set up to handle video delivery and offload resource consumption from your site. Hope this helps.
Best regards,
IsmaelFebruary 11, 2026 at 5:53 am in reply to: Search Box in Main Menu while using Mega Menu Plugin #1494951Hi,
Thank you for the update.
You can add this css code to adjust the position of the search widget. You may need to fine-tune it for different screen sizes using css media queries.
#top .widget_product_search.widget { position: absolute; min-width: 312px; left: 50%; transform: translateX(-80%); z-index: 100; top: 30%; }Best regards,
IsmaelFebruary 11, 2026 at 5:48 am in reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions #1494950Hi,
Thank you for the update.
Please note that thumbnail generation is primarily handled by WordPress core, not the theme itself. WordPress automatically creates multiple intermediate image sizes upon upload. While themes (including Enfold) can register additional image sizes or adjust quality settings, the actual generation process is managed by WordPress.
If you would like to disable the creation of thumbnails or other image sizes, you can add the following filter to the child theme’s functions.php file. Please make sure to create a full site backup before proceeding:
add_filter('intermediate_image_sizes_advanced', '__return_empty_array');Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
You can add this css code to reduce the top margin of the first table with equal-height columns.
#top .flex_column_table.av-equal-height-column-flextable:not(:first-child) { margin-top: 0; }To reduce the space between the sections further, edit the Color Sections, then set the Layout > Margin & Padding > Section Padding to No Padding or Small Padding.
Let us know the result.
Best regards,
IsmaelHey Drewes,
Thank you for the inquiry.
To open an account on the forum, you will need access to the purchase code and enter it on the following registration page: https://kriesi.at/support/register/
Once you have registered, you’ll be able to submit an inquiry using the form available here: https://kriesi.at/support/forum/enfold/#new-post
Unfortunately, there is no alternative way to create a forum account. We recommend reaching out to your client to obtain the purchase code or ask them to submit the request using their existing account, if they have one.
Let us know if you need more info.
Best regards,
IsmaelHi,
Thank you for the update.
You may need to temporarily disable Enfold > Performance > File Compression settings and make sure to purge the cache, or temporarily disable the caching plugin while editing the site. Please let us know the result.
Best regards,
IsmaelHi,
Thank you for the update.
We tried adding the embed code again, and it seems to be working. However, the actual video element is still not loading correctly. Please keep the embed code in place for now until we figure out the issue.
Best regards,
IsmaelHey Sebastian,
Thank you for the inquiry.
Please add this css code to move the mega menu columns to the right.
#mega-menu-wrap-avia #mega-menu-avia > li.mega-menu-megamenu > ul.mega-sub-menu li.mega-menu-column-standard, #mega-menu-wrap-avia #mega-menu-avia > li.mega-menu-megamenu > ul.mega-sub-menu li.mega-menu-column > ul.mega-sub-menu > li.mega-menu-item { float: right; }Let us know the result.
Best regards,
IsmaelHi,
Thank you for the update.
This is an example of the shortcode.
[acf field="field_name" post_id="123"]Simply replace the field name and the post_id with your own values.
If you can provide the login details in the private field, we’ll take a closer look. What is the name of the ACF field?
Best regards,
IsmaelHi,
Yes, that’s correct. We recommend overriding the script in your child theme so you won’t need to update it every time a new patch is released — only when there are changes to the script, which should be listed in the change log.
— https://developer.wordpress.org/reference/functions/wp_enqueue_script/
— https://developer.wordpress.org/reference/functions/wp_register_script/Best regards,
IsmaelFebruary 10, 2026 at 4:44 am in reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions #1494907Hi,
Thank you for the information.
Have you tried adjusting the Masonry element’s Styling > Masonry Settings > Image Size to No Scaling (Original Width x Original Height)? This should display the images in their original dimensions.
Best regards,
IsmaelFebruary 10, 2026 at 4:44 am in reply to: Enfold crunching PNG files and JPGS too much and resizing to weird dimensions #1494906Hi,
Thank you for the information.
Have you tried adjusting the Masonry element’s Styling > Masonry Settings > Image Size to No Scaling (Original Width x Original Height)? This should display the images in their original dimensions.
Best regards,
IsmaelFebruary 9, 2026 at 6:30 am in reply to: Make preview image on top of Gallery element sticky as user scrolls thumbnails? #1494877Hi,
Thank you for the update.
We tried visiting the site, but it is still locked by Cloudflare. We’ve tagged @Mike on the thread so he can look into this further.
Best regards,
Ismael -
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