Forum Replies Created

Viewing 30 posts - 2,641 through 2,670 (of 66,166 total)
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  • in reply to: Enfold tab has issue on mobile #1468618

    Hey Sonia,

    Thank you for the inquiry.

    We can’t see any layout issues in the page. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Woocommerce product galley images in ALB Masonry Gallery #1468617

    Hey waveseven,

    Thank you for the inquiry.

    It is possible to use the Advanced Layout Builder (ALB) for the product pages, but it may limit some default functionality, such as the automatic loading of the product gallery. For example, if you want to use the Masonry Gallery, you will need to select the images manually.

    Best regards,
    Ismael

    in reply to: term-description below the products #1468616

    Hi,

    Thank you for the inquiry.

    To move the category description below the shop loop, please try to add this in the functions.php file:

    function ava_customize_woocommerce_hooks() {
        remove_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 );
        add_action( 'woocommerce_after_shop_loop', 'ava_move_category_description_below_loop' );
    }
    
    add_action( 'after_setup_theme', 'ava_customize_woocommerce_hooks' );
    
    function ava_move_category_description_below_loop() {
        if ( is_product_category() ) {
            woocommerce_taxonomy_archive_description();
        }
    }
    

    But it remove the search field side bar of the shop too.

    The search field is included in the sidebar by default, so removing the sidebar will also remove the search field.

    Best regards,
    Ismael

    Hey Magnus,

    Thank you for the inquiry.

    Is there a way to choose, per page/post, if I want Classic or Block editor?

    Have you tried selecting the default editor in the Enfold > Theme Options > Select Your Editor settings? It is located at the very bottom of the panel. Select the second option if you want to use the classic editor.

    Best regards,
    Ismael

    in reply to: Custom Slider Element only lets you upload one photo. #1468540

    Hi,

    Thank you for the update.

    Did you create a Custom Elements Template (CET) from one of the sliders?

    // https://kriesi.at/documentation/enfold/custom-element-templates/

    Please provide login details in the private field so that we can check the element.

    Best regards,
    Ismael

    in reply to: Custom Slider Element only lets you upload one photo. #1468538

    Hi,

    Thank you for the update.

    Are you using sliders from the Advanced Layout Builder (ALB)? If you need to insert multiple images at once, just click the Content > Select Images > Insert Images button, which will open the media library where you can select multiple images. Once you’ve finished selecting the images, click the Insert Images button. Let us know if this works for you.

    Best regards,
    Ismael

    in reply to: Icon-Elements in one Row on Mobile #1468537

    Hi,

    Thank you for the update.

    Please add this css code inside the css media query..

    .responsive #top #wrap_all .flex_column.av-2o2o-d04f592131d4626bc887b0d7857940a1 {
        width: 60%;
        margin: 0 auto;
        float: none;
    }

    .. right after this css rule:

    .flex_column.avia-builder-el-19 .hr.hr-invisible {
        display: none; 
    }
    

    Best regards,
    Ismael

    in reply to: Googlemap does not load #1468536

    Hi,

    Thank you for the info.

    Have you tried activating delayed JS execution while disabling the Enfold > Performance > File Compression settings? If the issue persists after disabling the compression settings, please keep the delayed JS execution disabled.

    Best regards,
    Ismael

    in reply to: Database to short for enfold child theme #1468535

    Hey Alexandre,

    Thank you for the inquiry.

    The allocated space for the database should be sufficient. Are you using many plugins? It’s possible that one of them is causing the issue. Try installing a plugin like WP-Optimize or WP-DBManager to clean and optimize your database.

    // https://wordpress.org/plugins/wp-optimize/

    Best regards,
    Ismael

    in reply to: How to control de text columns in a TEXT BLOCK #1468534

    Hey jaldesign,

    Thank you for the inquiry.

    There is no option for this in the Text Block by default, but you can use the Column elements to arrange your text in rows and separate them into columns.

    Best regards,
    Ismael

    Hey Wendy,

    Thank you for the inquiry.

    Where can we see this issue? Please provide the site URL in the private field and provide a screenshot of the issue using platforms like Savvyify, Imgur or Dropbox.

    Best regards,
    Ismael

    in reply to: Global Widgets #1468402

    Hey ScatmanAT,

    Thank you for the inquiry.

    You might be able to use the Custom Layout, Custom Element Templates, and Dynamic Content features for this. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/custom-element-templates/
    // https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

    Best regards,
    Ismael

    in reply to: background image in footer #1468401

    Hey James,

    Thank you for the inquiry.

    You can apply a background image to the footer by configuring the Enfold > General Styling > Footer > Background Image settings. Please let us know if you need further assistance.

    Best regards,
    Ismael

    in reply to: Abmahnung wegen Bildrechtverstoß? #1468400

    Hi,

    I interpret this to mean that we, as customers of Enfold, are not allowed to use these images for our own projects!

    Thank you for the info. We’ll forward this again to our channel for clarification.

    Best regards,
    Ismael

    in reply to: Googlemap does not load #1468399

    Hey Bernd,

    Thank you for the inquiry.

    Did you replace the map with an image? Please create a test page so that we can check the issue.

    Best regards,
    Ismael

    in reply to: Enfold back end not working in safari on Sequoia #1468398

    Hi,

    Thank you for the suggestion. This seems to be a general WordPress issue occurring in the latest versions of macOS and Safari. Please check the link below.

    // https://wordpress.org/support/topic/safari-18-0-breaking-classic-editor/

    Best regards,
    Ismael

    in reply to: Background image vertical alignment mobile #1468397

    Hey StyleCreations,

    Thank you for the inquiry.

    How did you set the vertical alignment? Please provide a screenshot of the settings and the image with the alignment issue. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Logo height #1468396

    Hey ausgesonnen,

    Thank you for the inquiry.

    The logo is only 77px in height. Please make sure that you select the full or original size of the logo before using it. (see private field)

    Best regards,
    Ismael

    in reply to: Dynamic WP Custom Fields #1468395

    Hi,

    Great! Glad to know that the solution is working. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Intra wepage links not working #1468394

    Hi,

    Thank you for the update.

    Have you tried using unique identifiers instead of numbers? For example, we changed the first anchor to #director and updated the corresponding text block’s ID attribute to director, and it works as expected.

    Best regards,
    Ismael

    in reply to: Large white space on home page #1468393

    Hi,

    Thank you for the update.

    We are not yet sure what’s causing the issue. In the meantime, please try to add this script in the functions.php file:

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize() {
        ?>
        <script>
        (function($) {
            var resizeInterval = setInterval(function() {
                $(window).trigger('resize');
            }, 1500);
    
            $(window).on('load', function() {
                setTimeout(function() {
                    clearInterval(resizeInterval);
                }, 500);
            });
        })(jQuery);
        </script>
        <?php
    }
    

    The script should force the slider to resize automatically while the page is loading.

    Best regards,
    Ismael

    in reply to: Problem with Cart Buttons (WooCommerce) #1468391

    Hi,

    Thank you for the update.

    You can use this filter in the functions.php file to change the text of the add to cart button:

    function ava_custom_woocommerce_add_to_cart_text() {
        return __( 'Your Custom Text', 'woocommerce' );
    }
    add_filter( 'woocommerce_product_single_add_to_cart_text', 'ava_custom_woocommerce_add_to_cart_text' );
    add_filter( 'woocommerce_product_add_to_cart_text', 'ava_custom_woocommerce_add_to_cart_text' );       
    

    Best regards,
    Ismael

    in reply to: Make menu span the menu area #1468390

    Hi,

    Please start a new thread for any additional questions. Long threads can go off-topic and are harder to support and search. Keeping each thread focused helps everyone find answers more easily.

    Best regards,
    Ismael

    in reply to: Use of, AVIA editor in popup maker plugin #1468389

    Hi,

    Thank you for the update.

    We are still not sure why the content from the Advanced Layout Builder is not rendering in the popup. For now, please try using the default editor or the shortcode wand if you need to include elements from the theme. Make sure that the avf_alb_exec_sc_only filter is updated in the functions.php file.

    function avf_alb_supported_post_types_mod(array $supported_post_types)
    {
        $supported_post_types[] = 'popup'; // Use single quotes instead of fancy quotes
        return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
    
    function my_custom_exec_sc_only($exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake)
    {
        return true;
    }
    add_filter('avf_alb_exec_sc_only', 'my_custom_exec_sc_only', 10, 6);
    

    Best regards,
    Ismael

    in reply to: Translation with WPML #1468332

    Hi,

    Thank you for the info.

    We manually translated the strings and removed the additional tags in the String Translation editor. (see private field)

    Best regards,
    Ismael

    in reply to: Can’t update Enfold theme #1468331

    Hi,

    Thank you for the update.

    The version installed on the site is a bit old (5.6.8). You may need to update it manually via FTP if the plugin or the automatic update is not working. Please check the documentation below for more info:

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Large white space on home page #1468330

    Hey jnightingale,

    Thank you for the inquiry.

    For some reason, the slider is not resizing correctly. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache or deactivate the cache plugin temporarily. Let us know of the result.

    Best regards,
    Ismael

    in reply to: Hide banner image from categories and subcategories. #1468329

    Hi,

    I want thumbnails for the category and subcategories icons in the grid, but not the same poorly scaled image in the banner.

    When I checked the category page above (see private field), the image or thumbnail is no longer displayed as a banner. If you need to adjust the size of the thumbnail, try adding this css code.

    .tax-product_cat .page-thumb img {
        width: auto;
    }

    Best regards,
    Ismael

    in reply to: Woocommerce product images – uniform size #1468328

    Hi,

    Thank you for the update.

    We may need to access the site in order to properly check the issue. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Hide banner image from categories and subcategories. #1468326

    Hi,

    If you still want to display the image and keep the thumbnail, set the Enfold Category Styling to Default. This will display the category template in its default style.

    Best regards,
    Ismael

Viewing 30 posts - 2,641 through 2,670 (of 66,166 total)