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Viewing 30 posts - 25,261 through 25,290 (of 66,745 total)
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  • in reply to: Contact form sending "empty" emails #1033501

    Hi,

    You have to provide the url of the page where the form is so that we can check the issue. For added security, please enable form captcha and install a security plugin such as Sucuri or WordFence.

    Best regards,
    Ismael

    Hi,

    2.) That is actually how it’s supposed work. I think most users will remember if they opt in to a certain newsletter or not. You should, however, make sure to remind them to validate their subscription via email on their first attempt. You can put that reminder on the form’s “Message Sent label” or to the page where you want to redirect the user. You can also adjust the message by using the “avf_mailchimp_messages” filter, so that you can inform the users that they have already subscribed to the form but forgot to validate their email addresses.

    Example:

    add_filter( "avf_mailchimp_messages", function($message) {
       $message['already'] = "This email is already subscribed. Please validate your email address etc etc..".
       return $message;
    }, 10, 1) ;
    

    Yes, you’re right about the middle layer saving the subscriptions but it’s not Enfold. It’s directly saved in the mailchimp’s database.

    1.) I think this is happening because the email address is still present in the archive list. Again, you can use the filter above to change the message with a link to another form so that users can request for reactivation if they want to resubscribe to the list. You can then manually resubscribe the email address in your mailchimp panel.

    // https://mailchimp.com/help/resubscribe-a-contact/

    Best regards
    Ismael

    in reply to: Google maps API not working … #1033444

    Hi,

    The API key in your functions.php file overrides the one inside the Google Services panel, so you have to disable or remove it completely. Just create a backup in case we need it again. After removing the code, go back to Google Services panel and revalidate the key. You don’t really need to do this but it might be good to re-update the API key in the database. Let us know how it goes.

    And in the off chance that it’s still not working, get the code backup and replace the API key with the new one and add it back to your functions.php file.

    Best regards,
    Ismael

    in reply to: Form inside codeblock not dispaying properly URGENT PLEASE #1033437

    Hi,

    Great! We’ll close the thread now. :)

    Best regards,
    Ismael

    in reply to: Adding pages using the WordPress Rest Api #1033435

    Hi,

    You’re welcome. Please feel free to open a new thread if you need anything else.

    Have a nice day. :)

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The masonry element on the portfolio page is already fullwidth.

    // https://imgur.com/a/hlhoo8j

    Have you tried adjusting the Enfold > General Layout > Dimension > Maximum Container Width to 1920px? You can also set the value to “90vw”, which is 90% of the browser width or viewport.

    Best regards,
    Ismael

    in reply to: Capture (contact form) and spam filter #1033416

    Hi,

    You should put it in the functions.php file, not functions-enfold.php. Please post the login details in the private field including the reCAPTCHA keys. We would like to test it.

    Best regards,
    Ismael

    Hi,

    It’s still the same with or without the php extension. I actually get a 404 page when I append “php”. Did you change the login url?

    Best regards,
    Ismael

    in reply to: problem with Google Maps #1033412

    Hi,


    @milkboy31
    : I would like to apologize if you didn’t get a timely support but I’m glad that you found the issue. Thanks for sharing. I hope it helps Jarvic.

    Best regards,
    Ismael

    Hi,

    What happens with the slider on iPad view? Is it displaying or not?

    Best regards,
    Ismael

    in reply to: Search function with plugin download monitor #1033406

    Hi,

    Thanks for the update. I’m not that familiar with the plugin and I can’t find any plugin functions in their documentation.
    Please ask the plugin author what function to use to get the download url. You can then integrate that function with the filter above.

    Best regards,
    Ismael

    in reply to: Transparent Header on Mobile doesn´t work on 4.5 #1033403

    Hi,

    I see. Have you tried adjusting the css media query above? Change the max-width value from 768px to 1024px.

    Best regards,
    Ismael

    in reply to: comments and discussion order change. #1033402

    Hi,

    I haven’t tried to disable the plugins because it will interrupt your site. I kept the modifications in there, so if you have the time, try to disable the plugins to see if it changes anything or not.

    Best regards,
    Ismael

    in reply to: Google api #1033332

    Hi,

    There was an extra space before the actual API key. I removed the space and revalidated the key. It’s working properly now.

    Best regards,
    Ismael

    in reply to: Form inside codeblock not dispaying properly URGENT PLEASE #1033327

    Hi,

    The asterisks are beside the field to the left. Where do you want to place the asterisks?

    Best regards,
    Ismael

    in reply to: Galleri shows thumbnails, though unchecked.. #1033325

    Hi,

    Yes, it would affect all gallery elements. Please remove the css code and then edit the config-templatebuilder > gallery > gallery.php file. Look for this code around line 354:

    $output .= $style == "
    <div class='avia-gallery-thumb'>{$thumbs}</div>
    ";
    

    Replace it with:

    $output .= $style == 'thumbnails' || strpos($style, "lightbox") === false ? "
    <div class='avia-gallery-thumb'>{$thumbs}</div>
    " : null;
    

    Let us know if it helps.

    Best regards,
    Ismael

    Hi,

    Thanks for the update. I couldn’t reproduce the issue on Opera/Chrome Windows 8. The masonry element loads every time I refresh the page. Anyway, you can try this script in your functions.php file:

     function ava_enqueue_custom_script_resize() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', "(function($){	
                var int = window.setInterval(function(){
                    console.log('tick');
                    $(window).trigger('resize');
                    $(window).trigger('av-content-el-height-changed');
                }, 2000);
    
                $(window).on('load', function() {
                    setTimeout( function() {
                        clearInterval(int);
                    }, 1000 );  
                });
            })(jQuery);" );
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_enqueue_custom_script_resize', 9999);

    Best regards,
    Ismael

    in reply to: WooCommerce Advanced extra fees and reductions displaying #1033317

    Hi,

    I disabled the File Compression settings from the Enfold > Performance panel. Please try the css code again.

    Best regards,
    Ismael

    in reply to: Problem with the default Blog category #1033316

    Hi,

    That’s odd. Can we access the site again? The previous login info is not working anymore.

    Best regards,
    Ismael

    in reply to: Calendar Pro | single-event.php #1032972

    Hi!

    Sorry about that. I adjusted the code a bit and it worked properly on my installation. Please try it again.

    // https://kriesi.at/support/topic/calendar-pro-single-event-php/#post-1032435

    Cheers!
    Ismael

    in reply to: Extra page elements on bbPress forums page #1032967

    Hi,

    Can we access the multisite panel? I would like to check the bbPress settings.
    You can add this code in the functions.php file to fix the issue temporarily.

     function ava_enqueue_custom_script() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', " (function($){
                (function() ) {
                    var grid = $('body').children('.av-submenu-container, .avia-section, .av-layout-grid-container, .av-tab-section-container, #footer, #socket');
                    $(grid).appendTo('#wrap_all #main');
    
                    var child = $('.avia-section, .av-layout-grid-container').find('.avia-section, .av-layout-grid-container, #footer, .av-submenu-container, #footer'),
                    parent = child.parents('.avia-section, .av-layout-grid-container');
    
                    child.insertAfter(parent);
                }();
            })(jQuery);" );
        }
     }

    Best regards,
    Ismael

    in reply to: Masonry Resize / Sort Bug #1032962

    Hi,

    And why does the problem exist in general?

    The gallery script fails to calculate the actual or proper position of the gallery items because the images load later than expected. This issue usually happens on a gallery with a lot of images. The script above should force the gallery items to reposition until the site is fully loaded.

    Victoria, I added the script because Ismael recommended adding this scirpt!

    Did you set jQuery to load in the footer? Please check the Enfold > Performance panel.

    I adjusted the code a bit and readded it in the functions.php file :

     function ava_enqueue_custom_script() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', "(function($){	
                var int = window.setInterval(function(){
                    console.log('tick');
                    $(window).trigger('resize');
                    $(window).trigger('av-content-el-height-changed');
                }, 1000);
    
                $(window).on('load', function() {
                    setTimeout( function() {
                        clearInterval(int);
                    }, 5000 );  
                });
            })(jQuery);" );
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_enqueue_custom_script', 9999);

    Let us know if it’s working properly.

    Best regards,
    Ismael

    in reply to: Scroll down to next Section Offset #1032954

    Hi,


    @grafixstudio
    : This is a fairly old thread and the scripts might have changed since. Please open a new ticket or thread with the site url and the login credentials. We’ll check the site there.

    NOTE: Remove your site from the private field.

    Best regards,
    Ismael

    in reply to: How to change blog post like this theme #1032953

    Hi,

    Can you give us an actual link to the post with the issue? I’m not really sure where or what to check.

    Best regards,
    Ismael

    Hi,

    Could you disable the maintenance mode temporarily? I can’t access any of the pages on my end.

    Best regards,
    Ismael

    in reply to: Learndash #1032947

    Hi,

    2.) Looks like you’ve found the correct css code for the button color.

    3.) I’m not really sure about this but I think the Course Progress Bar and Course Navigation widgets will only work if you’re on an actual course page. Please contact the plugin author for confirmation.

    Best regards,
    Ismael

    in reply to: TEC default styles and maps issue #1032944

    Hi,

    I disabled the “avia_events_custom_post_nav” from the config-events-calendar temporarily. The post navigation is displaying now but I’m not sure if the events are in the right order. Let me know if you notice anything.

    Best regards,
    Ismael

    in reply to: After Update to 4.5: Highlights are oversized! #1032933

    Hi,

    Thanks for the update. We’ll forward the issue to the dev. FYI, this same code works for another user.

    // https://kriesi.at/support/topic/slightly-increase-the-image-on-hover-not-workin-after-update-to-4-5-2/#post-1029075

    Best regards,
    Ismael

    Hi,

    I can’t login to the site. I get a 503 Service Unavailable error in the login page. Please contact your hosting provider.

    Best regards,
    Ismael

    in reply to: akkordeon slider "loading" animation #1032846

    Hi,

    Thanks for the update.

    There’s a minor syntax error. This css code should work.

    #top .aviaccordion-preview-title-pos {
        opacity: 1;
        filter: alpha(opacity=100);
    }
    
    #top .aviaccordion.av-animation-active .aviaccordion-slide, #top .aviaccordion-title-on-hover .aviaccordion-preview {
        -webkit-transition: none !important;
        transition: none !important;
    } 
    
    #top .aviaccordion-preview-title-wrap {
        background: rgba(0, 0, 0, 0) !important;
    }
    
    #top .aviaccordion {
    	height: 150px;
    }
    
    #top .aviaccordion-image {
        opacity: 1 !important;
        transition: none !important;
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 25,261 through 25,290 (of 66,745 total)