Page 817 – Support | Kriesi.at – Premium WordPress Themes

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February 18, 2019 at 10:29 am in reply to: autoptimize #1068249

Ismael
Moderator

Hi,

You can generate an actual favicon image online. Example:

// https://www.favicon-generator.org/

Upload the image in the tool and use the generated favicon in the theme options. Let us know if it helps.

Best regards,
Ismael

February 18, 2019 at 10:22 am in reply to: Blurry text on Chrome #1068245

Ismael
Moderator

Hey Julien,

Thank you for the info.

According to the comment in the stylesheet, that particular css code was added to fix a flickering issue on Safari. We’ll forward this to our developers. Could you give us a screenshot of the issue?

Best regards,
Ismael

February 18, 2019 at 10:14 am in reply to: Code errors by Enfold – many pages not indexed by Google becaause of errors #1068243

Ismael
Moderator

Hey tenstepit,

Thank you for using Enfold.

As I said on the previous thread, there are no actual errors on that report. They’re just suggestions based on the tool’s testing criteria. The page should be indexable with or without those reports.

Best regards,
Ismael

February 18, 2019 at 10:06 am in reply to: Menu Rollover Action #1068238
Ismael
Moderator
Hi,

Thanks for the update.

Did you move the site? It’s not loading properly. For the mega menu, please try this css code:
```
#header .avia_mega_div {
    overflow-y: scroll;
}
```
It should add a scroll bar to the mega menu container.

Best regards,
Ismael
February 18, 2019 at 10:02 am in reply to: Is it possible to disable Enfold form styling #1068236

Ismael
Moderator

Hi,

Usually the Enfold form is good enough for us, but we’re getting a lot of problems with spam now and need something which we can add a captcha to.

There is a new recaptcha widget option in the latest version of the theme, 4.5.4. Have you tried it?

// https://www.google.com/recaptcha/admin
// https://kriesi.at/documentation/enfold/changelog/

Best regards,
Ismael

February 18, 2019 at 9:52 am in reply to: Modify masonry gallery, image swap #1068222
Ismael
Moderator
Hi,

You should not include the title attribute in the value of the css function. Perhaps, something like this will work.
```
    $( "#av-masonry-1-item-917" ).on( "mouseover", function() {
        var container = $(this).find( ".av-masonry-image-container" );
        container.css( "background-image", "http://al-inevents.si/wp-content/uploads/2018/11/Alin-nurburgring-sep2018-JernejKokol-LQ-colorLOGO-65-705×470.jpg" );
    } );
```
Best regards,
Ismael
February 18, 2019 at 9:41 am in reply to: Image quality on retina screens #1068210

Ismael
Moderator

Hey KenMarshall,

Thank you for using Enfold.

Have you tried selecting or uploading large images, perhaps, twice the size of the current ones? You can also set the thumbnail size manually. Just look for the “Logo Image Size” settings.

Best regards,
Ismael

February 18, 2019 at 8:19 am in reply to: Contact form: custom text on submit button not showing #1068177

Ismael
Moderator

Hi,

Thank you for using Enfold.

We will add a fix in the next update. (see private field)

Don’t forget to toggle the file compression and purge the cache after doing the modifications.

Best regards,
Ismael

February 18, 2019 at 8:11 am in reply to: Performance => Diagnostics => Ensure text remains visible during webfont load #1068175
Ismael
Moderator
Hi,

Thank you for the update.

According to a “lighthouse” git discussion, you have to put the property in front of everything else. Please edit the config-templatebuilder > avia-templatebuilder > php > font-manager-class.php file, look for this code around line 508:
```
@font-face {font-family: '{$font_name}'; font-weight: normal; font-style: normal;
```
… and then replace it with:
```
@font-face {font-display: block; font-family: '{$font_name}'; font-weight: normal; font-style: normal;
```
// https://github.com/GoogleChrome/lighthouse/issues/6628

Best regards,
Ismael
February 18, 2019 at 7:57 am in reply to: how to embed new Google ReCaptcha since Enfold 4.5.4 in contact form ? #1068171

Ismael
Moderator

Hey Guenter,

Hope you’re doing good.

Now, regarding the new feature, just select your preferred recaptcha version and put in the API keys in their respective fields. The recaptcha widget or automatic verification will be applied to every contact form after that.

Best regards,
Ismael

February 18, 2019 at 7:50 am in reply to: wp_link_pages #1068166

Ismael
Moderator

Hi,

Great! Glad it’s sorted. We’ll close the thread now.

Have a nice day.

Best regards,
Ismael

February 18, 2019 at 7:49 am in reply to: Avia Layout Builder Problems #1068165

Ismael
Moderator

Hi,

Glad it is working now. We’ll keep the thread open in case the issue comes up again.

Have a nice day.

Best regards,
Ismael

February 18, 2019 at 7:46 am in reply to: Enfold contact form + reCAPTCHA #1068163

Ismael
Moderator

Hi,

Good to hear. Let us know if you get more spam emails.
Regarding the submit button, I edited a few files to fix it. It should work properly now.

Best regards,
Ismael

February 18, 2019 at 7:19 am in reply to: I need child's style.css file set to overrule generated \uploads\*.css output… #1068154

Ismael
Moderator

Hi,

https://eboligos.com/wp-content/uploads/dynamic_avia/enfold_child.css?ver=5c671f053b388

The stylesheets in the site are not compressed. That file in the screenshot is the dynamic stylesheet and that is where the theme generates the css based on the data set in the theme options, predominantly related to the color scheme. This is how the theme handles the dynamic styles ever since.

Best regards,
Ismael

February 18, 2019 at 6:50 am in reply to: Thousands of rows in wp_options with autoload = yes #1068143

Ismael
Moderator

Hi,

Thanks for the update. We’ll forward it to our developers.

Best regards,
Ismael

February 18, 2019 at 6:45 am in reply to: Section prioritizing (z-index does not work) #1068142

Ismael
Moderator

Hi,

Thanks for the follow up. Looks useful.

Now, regarding the portfolio, I can’t reproduce the issue because the “load more” button is not working properly. Is it working in your end? Please continue on the other thread.

// https://kriesi.at/support/topic/portfolio-grid-problem/#post-1066355

Best regards,
Ismael

February 18, 2019 at 6:40 am in reply to: PROBLEM WITH UPDATE #1068141

Ismael
Moderator

Hi Gaelle,

Thanks for the update.

You have to convert those images to png or jpg for now because the element does not support svg format at the moment. If you really need to use svg images, please hire a freelance developer or contact our partner, Codeable.

// https://kriesi.at/contact/customization

Best regards,
Ismael

February 18, 2019 at 6:34 am in reply to: Enfold problems with multiple text boxes #1068140

Ismael
Moderator

Hi,

The css code is inside the Enfold > General Styling > Quick CSS field, if I am not mistaken. Let us know if you need anything else.

Best regards,
Ismael

February 18, 2019 at 6:30 am in reply to: GDPR Google Analytics and YT Videos. #1068139

Ismael
Moderator

Hi,

1.) Like I said, the embed url format is not supported by the element, so you have to use the default url. Unfortunately, you can’t use the nocookie domain for the default url.

2.) Yes, it uses the default GA disabling or opt out script.

// https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out

Best regards,
Ismael

February 18, 2019 at 6:18 am in reply to: Contact form stop #1068137

Ismael
Moderator

Hi,

I didn’t change anything aside from removing the html tags. Please try to reconfigure the language settings.

Best regards,
Ismael

February 18, 2019 at 6:16 am in reply to: Enfold 4.5.3: Fullwidth Slider Video returns [object Object] on Mobile #1068135

Ismael
Moderator

Hi,

Yes, it was just loading an old version of the scripts because of the file compression, not an actual error or anything, so it should work fine on the next update. You can enable the script compression back if you want.

Best regards,
Ismael

February 18, 2019 at 6:11 am in reply to: Re: Issue with Ticket #1051026 (already closed) #1068130

Ismael
Moderator

Hi,

Did you toggle the file compression settings after adding that css code? The css files or stylesheets are compressed.

Best regards,
Ismael

February 18, 2019 at 6:06 am in reply to: Recaptcha Plugin for Ismael #1068128

Ismael
Moderator

Hi,

Good to hear. Please keep that login details active so that we can check the site from time to time. Thank you.

Have a nice day.

Best regards,
Ismael

February 18, 2019 at 6:05 am in reply to: using different logos on individual pages – old php solution no longer works #1068126

Ismael
Moderator

Hi,

Thanks for the update.

There’s a lot of directories in there and I’m not sure which one is the actual site. What is the name of the folder?

Best regards,
Ismael

February 18, 2019 at 5:16 am in reply to: Content Slider #1068108
Ismael
Moderator
Hi,

I see. You can use this css code instead.
```
#top .avia-smallarrow-slider-heading {
    position: absolute;
    bottom: 0;
}
```
Best regards,
Ismael
February 18, 2019 at 5:13 am in reply to: Error Enfold with plugin ‘Salon Booking WordPress Plugin’ #1068106

Ismael
Moderator

Hi,

You’re welcome. We’ll close the thread now.

Have a nice day.

Best regards,
Ismael

February 18, 2019 at 5:12 am in reply to: Increase columns for upsells and cross-sells products #1068105

Ismael
Moderator

Hi,

Thanks for the update.

Could you give us a link to that product? This is what I see on my end.

Screenshot: https://imgur.com/a/iQhnUmZ

Best regards,
Ismael

February 15, 2019 at 3:56 pm in reply to: Enfold contact form + reCAPTCHA #1067487

Ismael
Moderator

Hi,

Thank you for the update.

The reCAPTCHA widget is now available in the theme, so you don’t have to use the plugin. It was just added yesterday. Please deactivate and remove the plugin, upgrade the theme to version 4.5.4 and then go to the Enfold > Google Services > Google reCAPTCHA panel to activate the widget.

Best regards,
Ismael

February 15, 2019 at 3:41 pm in reply to: Spam E-Mails without mandatory fields are being sent via Enfold contact form #1067481

Ismael
Moderator

Hi Jochen,

Thanks for the update.

As previously stated on the other thread, they can get around the verification by removing the script validation. Now, I don’t know how they do that exactly, but it is possible. Unfortunately, we can do much about it aside from offering a new type of contact form security such as the reCAPTCHA widget. If that is not possible then we’ll have to suggest that you look for a plugin such as Contact Form 7 or Gravity Forms as an alternative to the theme’s contact form.

// https://wordpress.org/plugins/contact-form-7-honeypot/
// https://www.gravityforms.com/rip-captcha/

FYI, the reCAPTCHA widget is now available on version 4.5.4 in case you change your mind.

Best regards,
Ismael

February 15, 2019 at 5:38 am in reply to: Unable to show contact form title on page #1067287

Ismael
Moderator

Hi,

Thanks for the update.

Can we deactivate the plugin while looking for the issue? I checked the contact form shortcode file but I didn’t find anything unusual there.

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 24,481 through 24,510 (of 67,155 total)

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