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August 12, 2025 at 3:45 am in reply to: Custom Layout shortcode in product description doesn’t work #1487867
Hi,
Looks like you’re trying to use a custom layout shortcode. Unfortunately, the custom layout shortcode cannot be used in the product description tab. It only works on actual pages and posts.
Best regards,
IsmaelHey whdsolutions,
Thank you for the inquiry.
Did you remove the SVG icon? We couldn’t find it when we checked the product page.
Best regards,
IsmaelHi,
Thank you for the info.
We edited the first and second columns, applied a minimum height (300px), and added the custom css class name “av-column-with-content-overlay”. To apply a background to the content, we added the following css code:
.av-column-with-content-overlay .av_textblock_section { background: rgba(244, 242, 233, 0.95); padding: 20px; margin: 50px; }
You can apply the same configuration to the other columns to get this layout:
Best regards,
IsmaelHi,
We tried logging in to the site again, but the credentials were incorrect. Could you please provide a link to a course page where the issue occurs?
The following demos are displaying correctly:
https://kriesi.at/themes/enfold-shop/blog/
https://kriesi.at/themes/enfold-shop/category/news/
https://kriesi.at/themes/enfold-shop/category/personal/
https://kriesi.at/themes/enfold-shop/2014/08/Best regards,
IsmaelHi,
Thank you for the screenshot.
Have you tried adjusting the published date of the portfolio items? If that doesn’t work, try adding this script to the functions.php file:
add_action( 'wp_footer', function() { ?> <script type="text/javascript"> jQuery(document).ready(function($) { var post253 = $('.post-entry-253'); var post3164 = $('.post-entry-3164'); if (post253.length && post3164.length) { post3164.insertAfter(post253); } }); </script> <?php });
Best regards,
IsmaelHi,
Sorry for the delay. The page does not exist when we checked. Do we need to log in to the site? Please provide the login details in the private field.
Best regards,
IsmaelHey lara666,
Thank you for the inquiry.
The sorting of the portfolio items on both pages seems to be the same. Could you provide a screenshot of the sorting issue? If you need to adjust it, you can do so in Portfolio Grid > Content > Sorting as shown in the screenshot below.
Let us know if you need more info.
Best regards,
IsmaelHi,
We tried logging in to the site, but either the username or password is incorrect. Unfortunately, we can’t provide assistance for an unlicensed installation. Please reach out to the plugin developers first before considering purchasing the theme.
Best regards,
IsmaelHi,
Yes, both the background image and the overlay image contribute to the LCP. While the report flags the background image as the main culprit, any unoptimized images or content on the page can affect loading speed and directly impact the LCP.
Currently, home_backround-keil-mobile.svg is still quite large for mobile view at 96 KB. We recommend either removing it completely from the #av_section_7 section or removing the duplicates of this section completely, keeping only one version for both mobile and desktop views.
Please note that images in these sections still affect the page’s performance, even if they are hidden on mobile view. The minified resources generated by the plugin WPFC also affect the page rendering. Try temporarily disabling the plugin and make sure the Enfold > Performance > File Compression settings are disabled as well.
Let us know if this makes any difference.
Best regards,
IsmaelHi,
Sorry for the delay. We found an incorrect css rule in the Quick CSS field and fixed it — missing curly brace. The css modifications below that point should now work correctly. Please make sure to purge the cache before testing the page.
Best regards,
IsmaelAugust 11, 2025 at 4:48 am in reply to: Custom Layout shortcode in product description doesn’t work #1487822Hey sarahd167,
Thank you for the inquiry.
Have you tried switching to the Code editor mode before pasting the shortcode? Please check the screenshot below:
Best regards,
IsmaelAugust 11, 2025 at 4:31 am in reply to: Accessibility issue: privacy reload tooltip contains empty link #1487821Hi,
Thank you for the update.
This will be overwritten in the next update, but we will forward the issue to our channel. Once we confirm that the modification fixes the problem, we’ll include it in the next patch. Please add it temporarily to the parent theme and then let us know the result.
Best regards,
IsmaelHi,
Did you add any custom scripts or code to the page? We enabled debug mode and tried adding the same template to a different page, but the issue still persists. (see private field)
You may need to delete the current page and recreate the homepage from scratch.
Best regards,
IsmaelHi,
Thank you for the link.
You can use this css code to adjust the style of the checkout form fields.
.main_color div.product .woocommerce-tabs ul.tabs li.active a, .main_color .cart_dropdown .dropdown_widget .widget_shopping_cart_content, .main_color .cart_dropdown_link, .main_color .inner_product_header, .main_color .avia-arrow, #top .main_color .variations select, #top .main_color .variations input, #top .main_color #reviews input[type='text'], #top .main_color #reviews input[type='email'], .main_color #reviews .comment-text, .main_color #reviews #comment, .main_color .single-product-main-image .images a, #top .main_color .shop_table.cart .input-text, #top .main_color form.login .input-text, #top .main_color form.register .input-text, .main_color .chosen-container-single .chosen-search, .main_color .products .product-category h3:before, #top .main_color .quantity input.qty { background-color: #4f79e3; } #top div.woocommerce-message { border-color: #acb6ce; background-color: #4f79e3; color: #ffffff; } #top label span, #top legend span { font-weight: 400; font-size: 13px; color: #ffffff; }
Best regards,
IsmaelHi,
Thank you for the update.
You may have forgotten to include the link to the test page. Please add the link in the private field.
Best regards,
IsmaelHey Caitlin,
Thank you for the inquiry.
Before proceeding, we kindly ask you to register on the forum using the purchase code associated with your theme license. Please use the following link: https://kriesi.at/support/register/
Once registered, you can open a new thread using the form here: https://kriesi.at/support/forum/enfold/#new-post
To add a button to the header widget area, you can use the Text widget, then add this shortcode:
[av_button label=' (Email address hidden if logged out) ' icon_select='yes' icon='mail' font='svg_entypo-fontello' title_attr='' button_type='' link='manually,mailto: (Email address hidden if logged out) ' link_dynamic='' link_target='' download_file='https://' attachment='' attachment_size='' downloaded_file_name='' size='small' position='center' label_display='' size-text='' av-desktop-font-size-text='' av-medium-font-size-text='' av-small-font-size-text='' av-mini-font-size-text='' margin='' margin_sync='true' padding='' padding_sync='true' av-desktop-margin='' av-desktop-margin_sync='true' av-desktop-padding='' av-desktop-padding_sync='true' av-medium-margin='' av-medium-margin_sync='true' av-medium-padding='' av-medium-padding_sync='true' av-small-margin='' av-small-margin_sync='true' av-small-padding='' av-small-padding_sync='true' av-mini-margin='' av-mini-margin_sync='true' av-mini-padding='' av-mini-padding_sync='true' color_options='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' btn_color_bg='theme-color' btn_custom_grad_direction='vertical' btn_custom_grad_1='#000000' btn_custom_grad_2='#ffffff' btn_custom_grad_3='' btn_custom_grad_opacity='0.7' btn_custom_bg='#444444' btn_color_bg_hover='theme-color-highlight' btn_custom_bg_hover='#444444' btn_color_font='theme-color' btn_custom_font='#ffffff' btn_color_font_hover='white' btn_custom_font_hover='#ffffff' border='' border_width='' border_width_sync='true' border_color='' border_radius='' border_radius_sync='true' box_shadow='' box_shadow_style='0px,0px,0px,0px' box_shadow_color='' animation='' animation_duration='' animation_custom_bg_color='' animation_z_index_curtain='100' hover_opacity='' sonar_effect_effect='' sonar_effect_color='' sonar_effect_duration='1' sonar_effect_scale='' sonar_effect_opac='0.5' css_position='' css_position_location=',,,' css_position_z_index='' av-desktop-css_position='' av-desktop-css_position_location=',,,' av-desktop-css_position_z_index='' av-medium-css_position='' av-medium-css_position_location=',,,' av-medium-css_position_z_index='' av-small-css_position='' av-small-css_position_location=',,,' av-small-css_position_z_index='' av-mini-css_position='' av-mini-css_position_location=',,,' av-mini-css_position_z_index='' id='' custom_class='' template_class='' av_uid='av-me0reo0x' sc_version='1.0' admin_preview_bg='']
You can also use this html:
<div class="avia-button-wrap av-me0reo0x-af6ff2d8373030c9c60f62b386b56008-wrap avia-button-center avia-builder-el-0 el_before_av_slideshow_accordion avia-builder-el-no-sibling "><a href="mailto: (Email address hidden if logged out) " class="avia-button av-me0reo0x-af6ff2d8373030c9c60f62b386b56008 av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-center avia-color-theme-color" aria-label=" (Email address hidden if logged out) "><span class="avia_button_icon avia_button_icon_left avia-svg-icon avia-font-svg_entypo-fontello" data-av_svg_icon="mail" data-av_iconset="svg_entypo-fontello"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="29" height="32" viewBox="0 0 29 32" preserveAspectRatio="xMidYMid meet" aria-labelledby="av-svg-title-4" aria-describedby="av-svg-desc-4" role="graphics-symbol"> <title id="av-svg-title-4">Mail</title> <desc id="av-svg-desc-4">Mail</desc> <path d="M0.96 8.448q-1.024-0.576-0.896-1.28 0.064-0.448 0.832-0.448h27.072q1.216 0 0.64 1.024-0.256 0.448-0.768 0.704-0.448 0.192-6.144 3.264t-5.824 3.136q-0.512 0.32-1.472 0.32-0.896 0-1.472-0.32-0.128-0.064-5.824-3.136t-6.144-3.264zM28.16 11.648q0.64-0.32 0.64 0.32v11.776q0 0.512-0.544 1.024t-1.056 0.512h-25.6q-0.512 0-1.056-0.512t-0.544-1.024v-11.776q0-0.64 0.64-0.32l12.288 6.4q0.576 0.32 1.472 0.32t1.472-0.32z"></path> </svg></span><span class="avia_iconbox_title"> (Email address hidden if logged out) </span></a></div>
Best regards,
IsmaelHey teamcohlab,
Thank you for the inquiry.
Have you tried temporarily disabling the plugins? We may need to log in to the site to properly check the issue. Please create a test page and provide the login details in the private field.
Best regards,
IsmaelHey vrhgmt744p,
Thank you for the inquiry.
Please add this css code to adjust the phone info field on smaller screens:
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ #top #header_meta .phone-info div { display: block; } #top #header_meta .phone-info div .avia-icon-pos-left { top: 2px; } }
Best regards,
IsmaelHey vrhgmt744p,
Thank you for the inquiry.
Try to add this css code to change the color of the content to white and background of the button to #d5b76a.
.html_elegant-blog .avia-content-slider .slide-entry-excerpt { color: #ffffff; } .html_elegant-blog #top .post-entry .post-meta-infos, .html_elegant-blog .avia-content-slider .slide-meta, .html_elegant-blog .avia-content-slider .slide-meta a { color: #ffffff; } .html_elegant-blog .more-link { background: #d5b76a; color: #ffffff; }
Best regards,
IsmaelHey vrhgmt744p,
Thank you for the inquiry.
You can use the following css code to adjust the size of the icon inside the iconbox.
.iconbox_icon.avia-svg-icon img[is-svg-img=true], .iconbox_icon.avia-svg-icon svg:first-child { height: 0.5em; width: 0.5em; top: -8px; position: relative; } #top .avia-font-entypo-fontello, body .avia-font-entypo-fontello, html body [data-av_iconfont='entypo-fontello']:before { font-family: 'entypo-fontello'; line-height: 1.5em; display: block; top: 0; position: relative; font-size: 0.6em; }
If you need this applied to specific icons, try adding a custom css class to the element. Please refer to the documentation below.
— https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
IsmaelHey hplatini89,
Thank you for the inquiry.
It’s not advisable to switch to the block editor when the page is built using the Advanced Layout Builder. Please switch back to the Advanced Layout Builder or completely remove the element shortcodes if you intend to use the block editor instead.
Best regards,
IsmaelHi,
To fix the header overlap issue, you can add this css code:
.html_header_transparency #main { padding-top: 90px!important; }
Best regards,
IsmaelHey icarogioiosi,
Thank you for the inquiry.
There might be a css rule or custom modification in your installation that is distorting the image. This is how the images should normally resize in an accordion slider.
Please create a test page so we can inspect the elements.
Best regards,
IsmaelHi,
To confirm if the Zip extension is enabled, you can add this code in the functions.php file:
add_action('admin_notices', 'av_check_zip_extension'); function av_check_zip_extension() { if (!class_exists('ZipArchive')) { echo '<div class="notice notice-error"><p><strong>PHP Zip extension is not enabled.</strong></p></div>'; } else { echo '<div class="notice notice-success"><p><strong>PHP Zip extension is enabled.</strong></p></div>'; } }
If the extension is enabled, you should see this:
If the zip extension is not enabled, you may need to register the fonts using a different method and manually apply them to elements using custom css. Please check the links below.
— https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
— https://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/Best regards,
IsmaelHi,
Thank you for the inquiry.
Unfortunately, an image is not the same as a Featured Image Style.
Are you referring to the Featured Image Slider? You can use this element to display the featured images of your posts in a slider. To make sure it doesn’t occupy the full width, place the slider inside a 1/1 Column element.
Best regards,
IsmaelHey icarogioiosi,
Thank you for the inquiry.
You have to set the float property of the image to right or left. This will allow the surrounding text to flow around the image.
Example:
HTML:
<img src="test.jpg" class="av-float-right" />Long text here..
CSS:
.av-float-right { float: right; margin: 10px; max-width: 242px; }
Let us know the result.
Best regards,
IsmaelHey Gianluca,
Thank you for the inquiry.
Where can we see the checkout page or one of the products? We tried clicking the “Buy Now” button, but it redirects us to the maintenance page. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
Did you try the second set of css rules without the UID av-4hiz9z-633b1e0ab579d3c11a88073322c9de8f?
You can also apply a unique css class name to the Grid Row element where the modification is needed, for example “av-custom-grid-eq-height”, and then use the following css code.
.responsive #top #wrap_all .av-layout-grid-container.av-custom-grid-eq-height { display: flex; } .responsive #top #wrap_all .av-custom-grid-eq-height .flex_cell.av_one_half .flex_cell_inner, .responsive #top #wrap_all .av-custom-grid-eq-height .flex_cell.av_one_half .flex_cell_inner .avia-image-container, .responsive #top #wrap_all .av-custom-grid-eq-height .flex_cell.av_one_half .flex_cell_inner .avia-image-container div, .responsive #top #wrap_all .av-custom-grid-eq-height .flex_cell.av_one_half .flex_cell_inner .avia-image-container div div, .responsive #top #wrap_all .av-custom-grid-eq-height .flex_cell.av_one_half .flex_cell_inner .avia-image-container div div img { width: 100%; height: 100%; display: block; object-fit: cover; }
— https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
IsmaelHey fiorettipau,
Thank you for the inquiry.
You can use the Column element, but you’ll need to apply some css modifications to control the height of each row. Set the images as the background of the columns, then insert a Text or Code Block element inside each.
Please create a test page so we can inspect the elements and provide the appropriate modifications.
Best regards,
IsmaelHi,
Try to add this css code:
.responsive #top #wrap_all .av-layout-grid-container.av-5enyt3-e3a17494e866bcf05416abe291c1d6a0 { display: flex; } .responsive #top #wrap_all .flex_cell.av-4hiz9z-633b1e0ab579d3c11a88073322c9de8f .flex_cell_inner, .responsive #top #wrap_all .flex_cell.av-4hiz9z-633b1e0ab579d3c11a88073322c9de8f .flex_cell_inner .avia-image-container, .responsive #top #wrap_all .flex_cell.av-4hiz9z-633b1e0ab579d3c11a88073322c9de8f .flex_cell_inner .avia-image-container div, .responsive #top #wrap_all .flex_cell.av-4hiz9z-633b1e0ab579d3c11a88073322c9de8f .flex_cell_inner .avia-image-container div div, .responsive #top #wrap_all .flex_cell.av-4hiz9z-633b1e0ab579d3c11a88073322c9de8f .flex_cell_inner .avia-image-container div div img { width: 100%; height: 100%; display: block; object-fit: cover; }
If you need this applied to every grid row element using 1/2 + 1/2 layout, use this instead:
.responsive #top #wrap_all .av-layout-grid-container { display: flex; } .responsive #top #wrap_all .flex_cell.av_one_half .flex_cell_inner, .responsive #top #wrap_all .flex_cell.av_one_half .flex_cell_inner .avia-image-container, .responsive #top #wrap_all .flex_cell.av_one_half .flex_cell_inner .avia-image-container div, .responsive #top #wrap_all .flex_cell.av_one_half .flex_cell_inner .avia-image-container div div, .responsive #top #wrap_all .flex_cell.av_one_half .flex_cell_inner .avia-image-container div div img { width: 100%; height: 100%; display: block; object-fit: cover; }
Best regards,
Ismael -
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