Forum Replies Created

Viewing 30 posts - 211 through 240 (of 67,482 total)
  • Author
    Posts
  • Hi,

    Thank you for the information.

    On the “logos-3-2” page, the images seem to be displaying at their original size. If you’re referring to the images inside the lightbox or image modal, you can add the following code to the functions.php file to display the original image instead of the default “large” thumbnail.

    function avf_alb_lightbox_image_size_mod( $size, $context ){
      if( $context == ('av_gallery' || 'avia_masonry') ){
        return 'full';
      }
      return $size;
    }
    add_filter( 'avf_alb_lightbox_image_size', 'avf_alb_lightbox_image_size_mod', 10, 2 );
    

    If the issue persists, please provide a screenshot of the issue using platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Error w WP 6.9.1 and Enfold 7.1.3 #1494956

    Hey Magnus,

    Thank you for the inquiry.

    These are merely notices about queued styles without dependencies, so they should not affect the site or cause any errors. To hide these notices, you can edit the wp-config.php file or set WP_DEBUG_DISPLAY to false. Please check this documentation for more info.

    https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Example:

    
    define( 'WP_DEBUG', false );
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    

    Best regards,
    Ismael

    in reply to: Icon size in Icon Box #1494955

    Hey EstudioNOVO,

    Thank you for the inquiry.

    The font size of the title and content can be adjusted directly in the Iconbox editor. To adjust the icon size, you can use the following css code:

    .iconbox_content header .iconbox_icon svg {
        width: 30px !important;
        height: 30px !important;
        left: -3px;
        position: relative;
        top: -4px;
    }

    This assumes you have selected an SVG icon.

    Best regards,
    Ismael

    in reply to: Display problem between a computer and a smartphone #1494953

    Hey edwinbaes,

    Thank you for the inquiry.

    Are you using the Column element? If so, you can adjust the Mobile Breakpoint Position in the Advanced > Responsive panel, as shown in the screenshot below. This option is also available for Grid Row cells.

    fykeBR9.md.png

    Best regards,
    Ismael

    in reply to: Video on website homepage #1494952

    Hey edwinbaes,

    Thank you for the inquiry.

    Uploading videos to WordPress should not drastically affect site performance. What is the file size of the video, and in which format is it? Instead of hosting the video directly, we recommend using platforms like Youtube or Vimeo, which are already set up to handle video delivery and offload resource consumption from your site. Hope this helps.

    Best regards,
    Ismael

    in reply to: Search Box in Main Menu while using Mega Menu Plugin #1494951

    Hi,

    Thank you for the update.

    You can add this css code to adjust the position of the search widget. You may need to fine-tune it for different screen sizes using css media queries.

    #top .widget_product_search.widget {
        position: absolute;
        min-width: 312px;
        left: 50%;
        transform: translateX(-80%);
        z-index: 100;
        top: 30%;
    }

    fykhHOb.md.png

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Please note that thumbnail generation is primarily handled by WordPress core, not the theme itself. WordPress automatically creates multiple intermediate image sizes upon upload. While themes (including Enfold) can register additional image sizes or adjust quality settings, the actual generation process is managed by WordPress.

    If you would like to disable the creation of thumbnails or other image sizes, you can add the following filter to the child theme’s functions.php file. Please make sure to create a full site backup before proceeding:

    add_filter('intermediate_image_sizes_advanced', '__return_empty_array');
    

    Best regards,
    Ismael

    in reply to: reduce top and bottom space of columns #1494949

    Hey Tilman,

    Thank you for the inquiry.

    You can add this css code to reduce the top margin of the first table with equal-height columns.

    #top .flex_column_table.av-equal-height-column-flextable:not(:first-child) {
        margin-top: 0;
    }

    To reduce the space between the sections further, edit the Color Sections, then set the Layout > Margin & Padding > Section Padding to No Padding or Small Padding.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Plugin Advanced Custom Fields PRO #1494948

    Hi,

    Thank you for the info.

    We have edited the “fly-drive” page and added the [acf field=”descrizione”] shortcode inside a Text Block and Code Block element at the very top of the builder. You can reposition it as needed.

    fykch9p.md.png
    fykcWSR.md.png

    Best regards,
    Ismael

    in reply to: Probleme mit Support Zugang #1494947

    Hey Drewes,

    Thank you for the inquiry.

    To open an account on the forum, you will need access to the purchase code and enter it on the following registration page: https://kriesi.at/support/register/

    Once you have registered, you’ll be able to submit an inquiry using the form available here: https://kriesi.at/support/forum/enfold/#new-post

    Unfortunately, there is no alternative way to create a forum account. We recommend reaching out to your client to obtain the purchase code or ask them to submit the request using their existing account, if they have one.

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Column Styling not appearing #1494946

    Hi,

    Thank you for the update.

    You may need to temporarily disable Enfold > Performance > File Compression settings and make sure to purge the cache, or temporarily disable the caching plugin while editing the site. Please let us know the result.

    Best regards,
    Ismael

    in reply to: video link not working #1494945

    Hi,

    Thank you for the update.

    We tried adding the embed code again, and it seems to be working. However, the actual video element is still not loading correctly. Please keep the embed code in place for now until we figure out the issue.

    Best regards,
    Ismael

    in reply to: Mega Menu flyout make right sided #1494944

    Hey Sebastian,

    Thank you for the inquiry.

    Please add this css code to move the mega menu columns to the right.

    #mega-menu-wrap-avia #mega-menu-avia > li.mega-menu-megamenu > ul.mega-sub-menu li.mega-menu-column-standard, #mega-menu-wrap-avia #mega-menu-avia > li.mega-menu-megamenu > ul.mega-sub-menu li.mega-menu-column > ul.mega-sub-menu > li.mega-menu-item {
        float: right;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Plugin Advanced Custom Fields PRO #1494909

    Hi,

    Thank you for the update.

    This is an example of the shortcode.

    [acf field="field_name" post_id="123"]
    

    Simply replace the field name and the post_id with your own values.

    If you can provide the login details in the private field, we’ll take a closer look. What is the name of the ACF field?

    Best regards,
    Ismael

    in reply to: portfolio sort menu accessibility #1494908

    Hi,

    Yes, that’s correct. We recommend overriding the script in your child theme so you won’t need to update it every time a new patch is released — only when there are changes to the script, which should be listed in the change log.

    https://developer.wordpress.org/reference/functions/wp_enqueue_script/
    https://developer.wordpress.org/reference/functions/wp_register_script/

    Best regards,
    Ismael

    Hi,

    Thank you for the information.

    Have you tried adjusting the Masonry element’s Styling > Masonry Settings > Image Size to No Scaling (Original Width x Original Height)? This should display the images in their original dimensions.

    Best regards,
    Ismael

    Hi,

    Thank you for the information.

    Have you tried adjusting the Masonry element’s Styling > Masonry Settings > Image Size to No Scaling (Original Width x Original Height)? This should display the images in their original dimensions.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We tried visiting the site, but it is still locked by Cloudflare. We’ve tagged @Mike on the thread so he can look into this further.

    https://kriesi.at/support/topic/which-countries-to-geo-unblock-for-enfold-support/?view=all#post-1494865

    Best regards,
    Ismael

    in reply to: SVG Iconset and Iconfont Manager #1494873

    Hi,

    Thank you for the update.

    We couldn’t find any icons added to the Iconfont Manager, so we uploaded some “browser” icons and added them to a test page. Please check the private field.

    Where did you add the icons? Please create a test page and let us know if the browser icons we added disappear after a day or two. We got the icons from https://fontello.com/.

    Best regards,
    Ismael

    Hi,

    Thank you for the upate.

    To adjust the width and height of the featured images, you can try this css code:

    .small-preview {
        width: 164px;
        height: 164px;
    }

    Make sure to remove this css code first or override it so the featured images are visible.

    .post-entry .blog-meta {
        display: none;
    }

    fpcRxlR.md.png

    Best regards,
    Ismael

    Hey Dave Chapple,

    Thank you for the inquiry.

    The theme actually increases the compression quality compared to the default, which can sometimes result in heavier thumbnails or thumbnails with a larger file size than the original images. This is not intentional, but it can happen from time to time.

    Please create a test page and provide the URL in the private field so we can check the issue — screenshots would also be helpful.

    To adjust the default quality, try to add this filter in the functions.php file, then regenerate the thumbnails.

    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); 
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); 
    function avf_set_quality_mod($quality) { $quality = 60; return $quality;}
    

    Use this plugin to regenerate the thumbnails, but make sure to create a site backup first.

    https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: license renewal doesn’t work #1494870

    Hi,

    Thank you for inquiry.

    The notices shown in your screenshot are not fatal errors, so they shouldn’t affect the site in any way. To hide them from the dashboard, you’ll need to edit the wp-config.php file and add the following code:

    
    define( 'WP_DEBUG', false );
    define( 'WP_DEBUG_DISPLAY', false );
    

    Please make sure there are no duplicate entries of these lines in the file.

    Best regards,
    Ismael

    in reply to: video link not working #1494869

    Hi,

    Thank you for the inquiry.

    We tried replacing the Video element with a Code Block element and embed the video iframe there, and found that embedding is disabled for that particular video. You will need to adjust the video settings, as described in the following video:

    https://www.youtube.com/watch?v=h5UcAC4Ncjs

    Best regards,
    Ismael

    in reply to: Accordion starts with all items open #1494868

    Hi,

    Thank you for the inquiry.

    We couldn’t find the page with the Accordion element on your site, so we created a test page and left the Initial Open setting at its default value (zero), as described. On this test page, we can see that the toggle element is not working correctly. Did you add any custom scripts or modifications to the theme? Please also try deactivating all plugins to check if this is a plugin conflict.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Have you tried adjusting the Blog Layout and Styling in the Enfold > Blog Layout panel? Try adjusting the settings until you restore the previous layout.

    Best regards,
    Ismael

    in reply to: Enfold Photography portfolio DEMO content not uploading #1494784

    Hey Dave Chapple,

    Thank you for the inquiry.

    You may need to import the demo manually using the XML files. Simply download the demo you want from the github repository, extract it to wp-content/uploads/avia_demo_files/, and then go back to Enfold > Demo Import.

    Please check this documentation for more information: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494783

    Hi,

    We get a 403 Forbidden error when we try to access the page (see screenshot). This may be due to a custom server configuration. Please contact your hosting provider for more information.

    fbzuLNe.md.png

    Best regards,
    Ismael

    in reply to: change background on a page #1494782

    Hi,

    Thank you for the inquiry.

    The background option for the Color Section is located under Styling > Background Image. You can remove the background image there or replace it with another one.

    If you need to apply a solid background color, simply go to the Background Colors panel, as shown in the screenshot.

    fbzTkEQ.md.png

    Best regards,
    Ismael

    in reply to: modulo g-traslate #1494781

    Hi,

    Thank you for following up.

    The modification is working correctly on our end. If you can provide the login details, we’ll take a closer look. Please include the details in the private field.

    Best regards,
    Ismael

    in reply to: CPT Sticky Posts in Masonry #1494780

    Hi,

    As mentioned earlier, it’s not possible to separate the queries within a single loop. Since this requires a custom modification, we recommend hiring a freelance developer or reaching out to a customization platform such as Codeable for further assistance.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

Viewing 30 posts - 211 through 240 (of 67,482 total)