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March 4, 2019 at 6:28 am in reply to: Titel in mobile-view zu groß – flexible Größe nicht wählbar #1074166
Hi,
You’re welcome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Thanks for the update.
Looks for this closing tag around line 650:
$output .= '</h3></header>';Replace it with:
$output .= '</h3>';And right below that line, add this code to render the custom field.
$punchline = get_post_meta($the_id, "punchline", true); if($punchline != "") $output =. "<h4>".$punchline."</h4>"; $output .= "</header>";Best regards,
IsmaelMarch 4, 2019 at 6:03 am in reply to: Anzeigeprobleme bei color section mit diagonal border #1074155Hi,
The site is up but it seems like we don’t have access to it or the country where we are in is being blocked.
// https://downforeveryoneorjustme.com/bumblebeam.de
It’s just you. bumblebeam.de is up.
Please ask your hosting provider if there are other security options that you’re not aware of.
Best regards,
IsmaelMarch 4, 2019 at 5:58 am in reply to: Enfold – needing help adding in a second custom widget block in header #1074149Hi,
It looks fine on my end. Please remove the browser cache or toggle the file compression settings after adding that code.
Best regards,
IsmaelMarch 4, 2019 at 5:56 am in reply to: Error Message: Download failed. A valid URL was not provided. #1074148Hi,
We understand your frustration. The automatic update is not working because the site is still using an old version (4.4.1) of the theme, which is utilizing the old Envato API that is now deprecated. You have to do the manual update this one time.
// https://forums.envato.com/t/deprecating-the-envato-toolkit-wordpress-plugin/164628
You have to generate a personal token from Envato after manually upgrading to version 4.5.4 so that you can utilize the automatic update again.
// https://kriesi.at/documentation/enfold/theme-registration/#what-is-an-envato-personal-token
Best regards,
IsmaelHi,
We can set the default container width to 100% with css, but it will remove the intended space on both edge of the content, so its not recommended. Add this css code temporarily, then check the page.
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .container { width: 100%; max-width: 100%; } }move that column inside a color section and then define the section’s width manually. Please refer to the documentation for more info.
You have to follow the instruction in the documentation instead.
// https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width
Best regards,
IsmaelHi,
I disabled the builder and still the product is not showing and why other products are visible with the builder in active mode?
1.) Are you referring to the “pannier-bag/” product? The content of that product is created with the advance layout builder, so it will only display those content. Are you expecting it to display the default product content along with the builder elements? That is not how the builder works, unfortunately. You have to switch to the default editor if you want to display the default product content.
A question you did not answer Is why the builder keeps loading forever in my backend home page?
2.) Sorry about that. We didn’t check that before. There are a few errors in the console, but we’re not sure what’s causing. It is most likely related to the plugins or third party extension. Can we deactivate the plugins while testing the site?
and you’re telling me that woocommerce is not compatible with your theme?
3.) No, that’s not what we meant. We just want to clarify to you how the builder works. Again, when the builder is active, the default product elements such as the product price, product tabs, default product title etc, are not going to be included in the front end or in the template. It will only display the elements that were inserted in the advance layout builder.
Best regards,
IsmaelMarch 4, 2019 at 5:03 am in reply to: Enfold page builder layout broken with All In One SEO Pack compatibility issue #1074125Hi,
My bad. I didn’t notice the access code info above. According to our dev, the fix is already included on version 4.5.4. Please try to upgrade the theme from version 4.5.2 to that version then we’ll check the issue again. Would you mind adding the FTP login details in the private field? We may need to edit a few files directly.
Best regards,
IsmaelHi,
There is probably a plugin or a custom snippet that alters the default posts query, so you have to use that code to re-adjust the order of the posts. Did you install a child theme? Add the filter in the child theme’s functions.php file, so it won’t get overwritten on update.
// https://kriesi.at/documentation/enfold/child-theme/#how-child-themes-work
Best regards,
IsmaelHi,
Thanks for the update.
Use this css code to increase the vertical space above the logo container.
.html_top_nav_header.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 80px; }Best regards,
IsmaelHi,
The size of the overlay is based on the height of its parent container, which is relative to the height of the image, so resizing the image will affect the height of the overlay. What is the original size of the images? Make sure that the size is an even integer, not odd. Or try this css code in the Quick CSS field.
#top .av-fixed-size .av-masonry-entry.av-masonry-item-no-image .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content { display: block; }Best regards,
IsmaelMarch 2, 2019 at 5:04 am in reply to: Tag-cloud (schlagwörter) results are displayed with unnecessary text #1073500Hi,
Alright. We’ll close it then. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
You have to turn off the “equal height” option because the last two columns are wrap inside their own container.
Best regards,
IsmaelHi,
This is OP’s site.
weloveit dot eeLooking at the site should give you ideas about the site’s theme config.
Best regards,
IsmaelHi,
Thanks for the update.
You can override the shortcode files in a child theme but you need to filter or redirect the shortcode path.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
After adding the filter, create a folder called “shortcodes” inside the child theme directory and then place the shortcode files inside.
Best regards,
IsmaelHi,
It is working properly on our end. Please post the login details in the private field so that we can test it.
Best regards,
IsmaelHi,
Do you want the image to overflow outside its container? If that’s what you’re expecting, just remove this css code.
.avia-image-overlay-wrap { overflow: hidden; }Best regards,
IsmaelMarch 2, 2019 at 4:52 am in reply to: Enfold – needing help adding in a second custom widget block in header #1073493Hi,
Thanks for the update.
Remove this css code..
#header_main .widget { float: right !important; padding: 10px 0 20px; width: 65%; }.. then replace it with the following.
#header_main .widget { max-width: 380px; width: 40%; float: none !important; display: inline-block; margin-left: 5%; } #header_main #custom_html-2 { margin-left: 493px; }You may need to adjust that code using css media queries or just remove the widget altogether for mobile view.
// https://www.w3schools.com/css/css_rwd_mediaqueries.asp
Best regards,
IsmaelHi,
Thanks for the update.
You don’t need to create a new file for that. Just add the print css media query in the child theme’s style.css file or the Quick CSS field.
Best regards,
IsmaelHi,
We can move the sub menu container upwards with css, but I’m not sure if that is something you’d like to consider.
.html_header_sidebar #top #header .avia_mega_div { top: -200px; } .av-main-nav > li > ul { margin-top: -200px; }Another workaround is to remove the sub menu container including the mega menu and move the contained links onto a custom page, more like a category overview page with links to different areas of the site.
Best regards,
IsmaelHi,
Thanks for the update.
You can always embed a map using an iframe, but it still requires an API key.
// https://developers.google.com/maps/documentation/embed/guide
The theme is using javascript, geocoding and some other dependencies. They’re going to be enabled automatically when generating a key for the javascript API.
// https://developers.google.com/maps/documentation/javascript/get-api-key#key
Just click on the “Get Started” button, follow the steps and you’re good to go. Refer to the documentation for additional instructions.
// https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key
Best regards,
IsmaelMarch 2, 2019 at 4:25 am in reply to: Error Message: Download failed. A valid URL was not provided. #1073484Hi,
We tried it again today, but it’s really not working. Is that another credential for FTP? The description says so. (see private field)
This is more likely a temporary issue and you can always update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp
Best regards,
IsmaelHi,
Alright. We adjusted the code again. It now checks if the current page is a blog or a single post page. It also removes the error in “custom-designed-molds” page while retaining the previous functionality. (see private field)
Best regards,
IsmaelMarch 2, 2019 at 4:02 am in reply to: Anzeigeprobleme bei color section mit diagonal border #1073480Hi,
Thank you for using Enfold.
Do you have a firewall setup, or did you block certain countries’ access to the site? The “bumblebeam” site is not loading properly on our end. It is taking too long to respond or cannot be reached.
You can find our locations in the following page, in case you need to unblock specific countries.
Best regards,
IsmaelHi,
Thanks for the update.
What is the host name? I tried using the domain name but it didn’t work — the login authentication failed.
Best regards,
IsmaelHi,
I don’t know how can I get more straight forward than that. Anyway, we would like to apologize for the late response. We are a bit swamped with inquiries lately, so the replies were a bit delayed. Just to confirm, you can save an entire page as template, not just individual elements.
Best regards,
IsmaelHi,
I would love to but first where would I find the FTP details? Isn’t that something you can access since you have access to the backend?
You have to ask your hosting provider for the FTP login info. Where is the site hosted? You can usually find the FTP details in your cpanel.
To give you an idea: https://my.bluehost.com/hosting/help/ftpaccounts
Best regards,
IsmaelMarch 1, 2019 at 1:11 pm in reply to: Enfold page builder layout broken with All In One SEO Pack compatibility issue #1073154Hi,
Thanks for the update.
There is another page named “qSandbox” looking for an access code. Did you limit the access to certain countries? You can find our locations in the following page.
Best regards,
Ismael -
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