Hey VeroniqueLamboley,

Thank you for using Enfold.

Could you post the actual link to the demo page where you see the video? The one that you have provided is the demo overview page.

The documentation should help you with the theme.
// https://kriesi.at/documentation/enfold/video/

Best regards,
Ismael

Hi,

You’re welcomeee. Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

Hi,

Glad we could help!

For additional inquiries, please open a new ticket or thread, so it won’t get mixed up with the original topic. This will also make it easier for other users who are looking for an equivalent solution. Thank you for understanding.

Best regards,
Ismael

Hi,

I see. We can disable the lightbox, but users will still be able to click on those thumbnails and open the image on a new tab. If you’d like to try it, edit the js > avia-snippet-lightbox.js file, look for this code around line 130:

groups			:	['.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-image a', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 

Remove the portfolio preview selector:

groups			:	['.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 

And then exclude it from the lightbox script by adding the selector on line 133:

exclude			:	'.noLightbox, .noLightbox a, .fakeLightbox, .lightbox-added, a[href*="dropbox.com"]',

Replace it with:

exclude			:	'.noLightbox, .noLightbox a, .fakeLightbox, .lightbox-added, a[href*="dropbox.com"], .portfolio-preview-image a',

Best regards,
Ismael

Hi,

Thanks for the update.

The FTP details can be found here. (see private field)
We can change the password ourselves, but we think it’s safer if you do it. Please update us once you’ve changed the password.

If you need further assistance regarding the FTP account, please contact your hosting provider.

Best regards,
Ismael

Hi,

You’re welcome. The automatic update feature is no longer usable for older versions of the theme because the API used there has been deprecated. You need to upgrade the theme to version 4.5.4 manually via FTP, register a personal token and then you’ll be able to use the automatic update again in the future.

Please don’t hesitate to open a new thread if you need anything else.

Best regards,
Ismael

Hi,

Which type Enfold is using?

The theme is using the dynamic or javascript API as mentioned previously.

Does Google charge for this API key?

Yes, they charge for these API only if you exceed the usage quota. There is a free $200 credit every month, which is equivalent to 28,000 loads or requests and this limit is usually enough for a lot of websites. The embed API that uses place and view mode is always free with unlimited usage, but you have to put the embed code manually in a code or text block because it’s not used by the theme. Example.

// https://developers.google.com/maps/documentation/embed/guide#view_mode

More info about usage and billing: https://cloud.google.com/maps-platform/pricing/sheet/

Best regards,
Ismael

Hi,

Thanks for the update.

The “ga” function should replace “gaq” in the button filter.

$att = "onclick=\"ga('send', 'event', '_trackEvent', 'Anfrage', 'Senden', 'Anfragesenden', 1, true);\"";

Best regards,
Ismael

Hi Xandria,

Thanks for the update.

Did you select an option in the “Image Hover effect” settings? We tried to access the site again, but the login credentials are no longer valid. Please provide a new account so that we can check the settings.

Best regards,
Ismael

Hi,

Thanks for keeping in touch.

A fix was included on version 4.5.4, but a few users reported that this particular patch didn’t fix the issue, which lead us to think that this may be a problem with their server. Please upgrade to version 4.5.4, re-add the widget and then let us know if anything changed.

Best regards,
Ismael

Hi,

Thanks for the update.

Does it work when you switch to a default pagination? The AJAX call is not returning any error, so we’re not sure why it isn’t loading the items.

Best regards,
Ismael

Hi,

Thanks for the update.

We put this code in the Quick CSS field to disable the links of the portfolio gallery.

.av_table_col.first.portfolio-preview-image a {
    pointer-events: none;
}

Best regards,
Ismael

Hey raisonbrands,

Thank you for using Enfold.

Is there a way to have these videos loop?

This is not possible with the layer slider but the option is available in the theme’s Full Screen Slider or the Color Section element.

// https://kriesi.at/documentation/enfold/color-section/#background-video

I notice that sometimes these videos will autoplay

This is because of the changes in browser media autoplay policy.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

You have to mute the video if you want it to auto play on page load.

Best regards,
Ismael

Hi,

Thank you for using Enfold.

This is an issue with Woocommerce, not directly related to the theme.

// https://github.com/woocommerce/woocommerce/issues/22896

One user provided a filter, but the products should have at least 1 rating or review.

// https://github.com/woocommerce/woocommerce/issues/22896#issuecomment-468931155

Best regards,
Ismael

Hi,

Do you want to create a single list and have it display on different language based on the visitor’s browser? Have you tried to enable the auto translation?

// https://mailchimp.com/help/translate-signup-forms-and-emails/#Enable_Auto-Translate

The theme cannot submit extra info using the API apart from the value of the existing form fields.

Best regards,
Ismael