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Hi,
@karenbh: We can’t reproduce the issue on Opera, Windows 7, so we’re not really sure what’s going wrong in your end. The page updates properly anytime we change the settings.
Best regards,
IsmaelHi,
The site is not loading properly on our end. Please check the url. If possible, please open a new ticket or thread so that we can close this one.
Best regards,
IsmaelHi,
Are there any errors when you activate the child theme? What is the problem when it’s enabled?
Best regards,
IsmaelMarch 21, 2019 at 9:54 am in reply to: Force Enfold to show all search results even if search query is empty #1081288Hi,
I see. In the search.php template, the theme has this condition or logic.
if(!empty($_GET['s']) || have_posts())
It says that if the search query is not empty or have posts to display, get the search template. It’s not going to display anything if the search is empty. Maybe, the search template on the default themes are different.
Best regards,
IsmaelMarch 21, 2019 at 9:47 am in reply to: Lighbox issue – pictures shown which do not belong to post #1081284Hi,
Sorry about that. So it’s not working in the live site. Please try to include the “.widget_media_gallery” selector in the groups variable.
Best regards,
IsmaelHi,
You need to copy the whole function or class in the child theme’s functions.php file in order to override the parent function.
Best regards,
IsmaelHi,
According to article 5 of the privacy regulation, it is legal to collect those data as long as it is specified and explicitly stated somewhere e.g, in your privacy policy page as previously mentioned. And that the data is legitimately use for and limited to the specified purpose it was intended to. At least that is how I understand it.
Best regards,
IsmaelHi,
That’s odd. It worked yesterday. This is the only error that we get from the console.
Error parsing header X-XSS-Protection: 1; mode=block, 1; mode=block: expected semicolon at character position 13. The default protections will be applied.
That particular http header is duplicated.
x-content-type-options: nosniff x-frame-options: SAMEORIGIN x-port: port_10178 x-sucuri-cache: BYPASS x-sucuri-id: 16003 x-xss-protection: 1; mode=block x-xss-protection: 1; mode=block
Did you edit the .htaccess file? Please post the content of that file on pastebin.com.
Best regards,
IsmaelHi,
Thank you for the update and for sharing that solution. I’m sure it will help a lot of users.
Have a nice day.
Best regards,
IsmaelMarch 21, 2019 at 9:08 am in reply to: Matching Local Fonts to Proper Font Weight Displayed #1081263Hi,
We are referring to the source of the font file.
// https://fonts.google.com/specimen/Open+Sans?selection.family=Open+Sans:400
Please select the font and customize it. Make sure that the “Light” style is selected and then try to re-upload it again.
Best regards,
IsmaelHi,
We would like to apologize for the delayed response. We get a lot of additional inquiries lately, so the duration of the queue tends to get longer when this happens. The error is not related to the builder nor the theme, so we can’t tell you how to fix it. However, on a quick search, the error seems to be related to Jetpack.
// https://github.com/Automattic/pinghub/issues/8
// https://github.com/Automattic/notifications-panel/issues/250Unfortunately, there seems to be no solution for that particular issue yet.
Best regards,
IsmaelHi,
Thanks for the update.
Can you give us a link to the pages with the product slider and listings? Screenshots of expected layout will help as well.
Best regards,
IsmaelMarch 21, 2019 at 8:54 am in reply to: Modal window privacy and cookie info does not work at all #1081243Hi,
We can’t reproduce the issue on our end. This is what we get on Opera, Windows 7.
// https://imgur.com/a/cMPTBlz
Best regards,
IsmaelHi,
Thanks for the update.
We applied an ID to the color section and used the following css code to place it higher up in the stack order, so it won’t get covered by the previous section.
#ansprechpartner { position: relative; z-index: 10; }
It seems to be working properly on our end. Let us know if you can still reproduce the issue. Please don’t forget to remove the browser cache before checking the page.
Best regards,
IsmaelHi,
Those are the page sidebar navigation as previously mentioned and you have to remove the widgets in the Appearance > Widgets > “Displayed Everywhere” or the “Sidebar Blog” widget area.
Best regards,
IsmaelHi,
You have to reset the Settings > Reading options to default and then set your home page in the Enfold > Theme Options. Edit the home page, add a blog post element and then set its “Blog Content length” settings to “Excerpt with read more link”.
Best regards,
IsmaelHi,
Could you ask the GoDaddy support to take a screenshot of their FTP settings? It doesn’t work on our end using FileZilla. We tried both SFTP and FTP plus multiple config combinations to no avail.
Best regards,
IsmaelHi,
Can you give us a screenshot of the related posts or grid? There are 3 posts in the grid already, so we’re not so sure which element you’re referring to.
Best regards,
IsmaelHey TJ,
Thanks for the update.
I’m not sure why they added it there because the last field should be the eventValue. You can remove the buttonText variable, but make sure that it’s also removed from the ga function.
ga('send', 'event', { eventCategory: 'superpowers', eventAction: 'download', eventLabel: 'joinedup', eventValue: 1});
Best regards,
IsmaelHey richardhofer83,
Thank you for opening a new thread.
Have you tried authenticating the API key on another computer or network? Or try it while you’re on incognito mode. If it didn’t work, post the login details in the private field along with the API key, then we’ll try it on our end.
Best regards,
IsmaelMarch 21, 2019 at 7:54 am in reply to: Enfold 4.5.4 and Google reCAPTCHA / Button label issue #1081210Hi,
That is possible but the submit button will contain the value “Authenticating..” instead of specified label setting for unverified users. If that is fine with you, add this css code.
#top .avia_ajax_form input[type='submit'].avia-button-default-style { opacity: 1; }
Best regards,
IsmaelHi,
Thanks for the update.
We can’t access the site, forbidden. Please ask your hosting provider if there is an existing security option or firewall.
Regarding the issue, you have to use the absolute url plus the anchor, therefore instead of using “#anchor”, you’re going to use “http://site.com/#anchor”.
Best regards,
IsmaelHi,
Thanks for the update.
Use this css code to decrease the size of the logo and prevent the overlap.
@media only screen and (max-width: 767px) { .responsive .logo img { max-height: 50px !important; } }
This css code creates substantial padding at the right side of the main container leaving less space for the content.
#top .container main { order: 2; flex-grow: 1; padding: 0 50px 0 0; }
Why did you add that?
Best regards,
IsmaelMarch 21, 2019 at 7:21 am in reply to: color opacity in the color section (section background) does not work #1081203Hi,
The background color of the main container shows through the color section. You have to set its background from #393939 to #ffffff or white.
#main, .avia-msie-8 .av_header_sticky_disabled#header { background-color: #ffffff; }
Best regards,
IsmaelHi,
Thanks for the update.
The url structure looks like that because the “workshop” page is a child of the “our-wedding” page as @rikard mentioned. You have to unset the parent page of the “workshop” page.
// https://www.wpbeginner.com/beginners-guide/how-to-create-a-child-page-in-wordpress/
Best regards,
IsmaelMarch 21, 2019 at 7:00 am in reply to: Unable to connect second Language home page when click flag in language switcher #1081192Hi,
Yes, there’s a lot of Enfold users who are using WPML. There is actually a comprehensive documentation on building a multilingual site with Enfold.
// https://wpml.org/documentation/theme-compatibility/enfold/
We’ll close this thread now. Please don’t hesitate to open a new thread if you need anything else.
Best regards,
IsmaelMarch 21, 2019 at 6:56 am in reply to: Main content overlaps submenu after solving a problem with fixed element #1081189Hi,
We are very sorry for not replying immediately. The forum is a bit swamped with inquiries the past few days. Would you mind providing the user account that you’re using to access the site? Or create a copy of the page with the issue and then set the sub menu to fixed so that we can inspect the element.
Best regards,
IsmaelHi,
Thanks for the update.
The theme automatically appends the “#top” anchor to the active menu item or the item related to the current page. Why do you need to remove it? It doesn’t really affect your site or anything. It just allows the user to go back to the top of the page when they click on the active menu item. If you really want to remove it, edit the js > avia.js file, look for this code around line 230:
matching_link = this.$body.find(this.selector + "[href='"+current+"']").attr('href',current+'#top');
Remove the “#top” anchor.
matching_link = this.$body.find(this.selector + "[href='"+current+"']").attr('href',current);
Best regards,
IsmaelMarch 21, 2019 at 6:40 am in reply to: Theme shortcodes not working on WooCommerce product pages #1081184Hi,
We would like to apologize for the delay.
The latest version 4.5.5 has been released recently and it contains a fix for shortcodes used outside the advance layout builder. Please upgrade the theme to the latest version.
Best regards,
IsmaelMarch 21, 2019 at 6:34 am in reply to: Please Stop Enfold Generating So Many Images Sizes for Every Image #1081179Hi,
Thanks for the update.
It would be awesome if we can generate images on the fly or when the page load but that’s not possible with WordPress. However, there is a way to remove the predefined image sizes or thumbnails by using the remove_image_size function. This will prevent the creation of multiple versions of the source image. Example of the function can be found in the following thread.
// https://kriesi.at/support/topic/responsive-content-images-retina-screens/#post-1077293
This will eliminate all thumbnails but do note that this will cause the site to always use the full size or the source image instead of the smaller versions.
Best regards,
Ismael -
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