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Viewing 30 posts - 22,771 through 22,800 (of 67,510 total)
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  • in reply to: Mobile Errors – Google Indexing #1114223

    Hi,

    You’re welcome! Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: buttons not lining up in columns #1114222

    Hi,

    Thank you for the update.

    Have you tried setting a minimum height to text and the heading elements? Turn on the custom css class field so that you can adjust the style of a specific element without affecting the other.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Position of the second Logo in the Logo Area #1114213

    Hi,

    Thank you for the update.

    You can add this css code to place the widget above the logo container.

    #header .widget { 
       z-index: 100;
    }
    
    #header .widget a {
        display: block;
    }

    Best regards,
    Ismael

    in reply to: Tabs started displaying incorrectly #1114209

    Hey Williamenzie,

    Thank you for using Enfold.

    We can see the following error in the console, which is generated from the minified scripts.

    17a02a7a-8f4f-44c0-a110-639392d2b60a.js:21 Uncaught ReferenceError: avia_is_mobile is not defined
    at 17a02a7a-8f4f-44c0-a110-639392d2b60a.js:21
    17a02a7a-8f4f-44c0-a110-639392d2b60a.js:21 Uncaught ReferenceError: avia_is_mobile is not defined
    at 17a02a7a-8f4f-44c0-a110-639392d2b60a.js:21

    Did you install a third party compression plugin? Please disable it temporarily and see if it changes anything.

    Best regards,
    Ismael

    in reply to: 4.5.5 to 4.5.7 failure to load #1114203

    Hi,

    Thank you for the update. And sorry for the confusion.

    We activated the Hummingbird Pro plugin but we don’t see any errors in the site. The site loads fine. What happens when you activate the plugin?

    Best regards,
    Ismael

    in reply to: Warning: Illegal String Offset #1114197

    Hey KaraNoth,

    Thank you for using Enfold.

    The site is still running on a very old version of the theme, 3.8. You need to upgrade to version 4.5.7 and reconfigure some of the options afterwards. The upgrade should fix the errors.

    Best regards,
    Ismael

    in reply to: Few modifications #1113952

    Hey codecreative,

    Thank you for using Enfold.

    1.) That’s a default browser feature for image titles. You can’t remove that tooltip without removing the image title.

    2.) Use this css code to adjust the position of the scroll down arrow.

    #top .scroll-down-link {
        bottom: 30px;
    }
    

    3.) This css code should pull the video container upwards.

    #top .av-video-slide .mejs-container {
        margin-top: -200px;
    }

    Turn on the custom css class field so that you can directly adjust the style of a specific element.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You have to change the function name “avia_order_by_random” to avoid a duplicate function error.

    Best regards,
    Ismael

    in reply to: Internet Explorer 11 compatability #1113928

    Hi,

    There’s no ETA yet, but the 4.5.7.1-beta version is already available. It’s in the private field in case you want to try it. You will be notified once the actual patch is available on Themeforest.

    Best regards,
    Ismael

    in reply to: Cell – Column Link – WPML Translation #1113922

    Hi,

    Glad to hear it’s resolved. And thank you for sharing. We’ll close the thread now.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: Loop-search.php Example #1113913

    Hi,

    Thank you for the update.

    The loop-search.php file already exists inside the includes folder of the parent theme, so if you want to override it, create a new folder called “includes” in the child theme directory and create a copy of the “loop-search.php” file inside. You can then do the necessary modifications in that file.

    Best regards,
    Ismael

    in reply to: IE11 – Content missing #1113907

    Hey tschiser,

    Thank you for using Enfold.

    Are you testing the site on IE10? The site seems to be generating the same error that is reported in the following thread.

    // https://kriesi.at/support/topic/internet-explorer-11-compatability/#post-1109429

    Object doesn’t support property or method ‘includes’

    Please edit the file as instructed.

    Best regards,
    Ismael

    Hey maxgorelkine,

    Thank you for the update.

    The site in the previous thread is on maintenance mode. Where can we see the issue? Please provide the actual link to the page with the accordion element and post the login details in the private field.

    Best regards,
    Ismael

    in reply to: Grid row columns padding on mobile device #1113904

    Hi,

    Thank you for the update.

    Are you referring to the whitespace or gap right after the post “Bellamy Brothers”? There is a separator/whitespace element after the color section containing the post. Was that added intentionally?

    Best regards,
    Ismael

    in reply to: Website sections not loading in Internet Explorer #1113900

    Hi,

    I get the impression you guys haven’t even looked into the issue or a fix for it you’re just fishing for excuses to buy time to not look into the problem. It’s very strange to say the least.

    We just told you what might be causing the issue. You can actually see that error for yourself if you inspect the site on IE and look at the console.

    Have you tried disabling the script or the plugin for the recaptcha script? Did it change anything? If nothing changed after disabling the recaptcha script, post the login details in the private field so that we can check the site further.

    Best regards,
    Ismael

    in reply to: Sub Menu Font size #1113897

    Hi,

    Glad it worked. You can adjust the font size value in the following css code.

    .conduit-larger-text {
        font-size: 32px !important;
    }

    You can find it in the Enfold > General Styling > Quick CSS field.

    Best regards,
    Ismael

    in reply to: Product tabs automatically scrolling up on click #1113829

    Hi,

    You can replace that line with the following.

    $('a[href*="#"]', container).not('.wc-tabs li a').avia_smoothscroll(container);
    

    Do the following steps if you want to override the avia.js file in your child theme.

    // https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#load-shortcodejs-from-child-theme-folder

    However, instead of the “avia-shortcodes”, you’ll have to re-register the “avia-default” script.

    Best regards,
    Ismael

    in reply to: Add javascript onclick to a background image #1113826

    Hey Trent,

    Thank you for using Enfold.

    This might not be ideal, but have you tried adding a blank or transparent image on top of the laptop image? You can use that as a placeholder for the wistia popover video, same as the first one.

    Best regards,
    Ismael

    in reply to: Grid row height on mobile #1113821

    Hey navindesigns,

    Thank you for using Enfold.

    You should probably set the media condition from (min-width: 600px) to (max-width: 768px), so it applies to smaller screens or devices such as phones or tablets in portrait mode. And don’t forget to toggle the Performance > File Compression settings after adjusting the code.

    Best regards,
    Ismael

    in reply to: Problem The event #1113820

    Hi,

    Thank you for the update.

    There are no upcoming events in your site. The last event already started on June 23, so we created a dummy event and set the starting date to August 1. This event is displaying properly in the home page where the upcoming event element is. (see private field)

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The Enfold > Performance > File Compression settings are enabled when we checked. The site probably loaded the old version of the stylesheet the last time you checked. We disabled the compression temporarily and added the code in the Quick CSS field. Please enable the particle script again.

    If you have the time, please create your own thread so that we can close this one.

    Best regards,
    Ismael

    in reply to: Single Item Ajax Portfolio Links Not Working #1113816

    Hey evanh_,

    Thank you for using Enfold.

    The item “Beau Court” doesn’t have any content for the actual single portfolio page. Please note that the preview text and anything under the “Ajax Portfolio Preview Settings” will only display in the portfolio AJAX container.

    Best regards,
    Ismael

    in reply to: Favicon doesn't show #1113815

    Hi,

    Thank you for the update.

    The favicon displays properly on my end. Is this fixed? Did you upload your favicon in the Enfold > Theme Options panel?

    Best regards,
    Ismael

    in reply to: Deutscher Support, geeignet für Magazin #1113813

    Hey Grigorios,

    Thank you for your interest in Enfold.

    Those layouts are possible with the the theme, but they may require a bit of css modifications. You can check the Masonry element for example.

    // https://kriesi.at/documentation/enfold/masonry/

    Best regards,
    Ismael

    in reply to: Layer slider showing blank page #1113812

    Hi,

    Thank you for the update.

    We can’t find any script errors or anything unusual in the slider, so it’s quite odd that it’s not working. Did you add any custom modifications to the theme? Please try to re-update the theme again.

    Best regards,
    Ismael

    Hey loyalmedia,

    Thank you for using Enfold.

    The access to the font files are not allowed because the protocol of the path where the font files are located is different from the frontend. You have to enable https or allow the font origin using CORS config.

    Access to font at ‘https://www.loyaldevelopment2.nl/wp-content/uploads/avia_fonts/type_fonts/alegreya-sans/alegreyasans-bold.ttf’ from origin ‘http://www.loyaldevelopment2.nl’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

    Add this code in the htaccess file:

     Header set Access-Control-Allow-Origin "*"
    

    Or configure the site’s SSL.

    Best regards,
    Ismael

    in reply to: Easy Slider Captions Hidden Until Mouseover #1113807

    Hi,

    Thank you for the update.

    We are able to reproduce the issue on Chrome Windows 7 and it seems to be related to the slideshow wrapper. Please try the following css code in the Quick CSS field.

    .avia-slide-wrap {
        display: block;
    }

    Best regards,
    Ismael

    in reply to: Upload Orkney-Light Font #1113805

    Hi,

    THank you for the update.

    Where did you put the font files? Which directory? You can use the font face rule to register the font.

    @font-face {
      font-family: 'FontName';
      src: url('webfont.eot'); /* IE9+ Compat Modes */
      src: url('webfont.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */
           url('webfont.woff2') format('woff2'), /* Super modern browsers */
           url('webfont.woff') format('woff'), /* Modern browsers */
           url('webfont.ttf')  format('truetype'), /* Safari, Android, iOS */
           url('webfont.svg#FontName') format('svg'); /* Legacy iOS */
    }

    Adjust the font name and add the path of the font files.

    Best regards,
    Ismael

    in reply to: spacing aligning images in text block #1113803

    Hi,

    You can set the text block’s text alignment to center on mobile view. Turn on the custom css class field so that you can specify unique class attributes for the text blocks containing the icons. You can then use it to adjust the style of the icons or the text block alignment on mobile view.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Different Menu on mobile #1113802

    Hi,

    Thank you for the update.

    The burger menu is based on the default main menu, so you won’t be able to have it if you’re using the Ubermenu. You need to create another menu, set it as the Enfold Main Menu and then use css to hide it desktop view.

    Best regards,
    Ismael

Viewing 30 posts - 22,771 through 22,800 (of 67,510 total)