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Hi,
Thank you so much. Glad to hear that you’re loving the theme. Please update us when they respond.
Best regards,
IsmaelHi,
Thanks for the update.
1.) You have to modify the \config-templatebuilder\avia-template-builder\php\html-helper.class.php file directly. Look for this code around line 1743 inside the “mailchimp_list” function.
'label' => __( "Subscribe" , "avia_framework" ),2.) The subscribe form input fields don’t contain placeholder attributes by default, but you can use a script to manually add the attribute. Try this script in the functions.php file:
add_action('wp_footer', 'ava_add_mailchimp_input_placeholder'); function ava_add_mailchimp_input_placeholder(){ ?> <script type="text/javascript"> $(function() { var email = $('.avia-mailchimp-form #avia_0_1'); var label = email.prev().text(); email.attr('placeholder', label); })(jQuery); </script> <?php }Best regards,
IsmaelApril 29, 2019 at 3:40 am in reply to: Layout Builder Shortcodes not working for AJAX loaded content #1095153Hey Netzdenke,
Thank you for using Enfold.
You may need to compile the content first and rebuild the shortcode tree for that post. This can be done using a native function from the builder. Example of that code can be found here.
// https://kriesi.at/support/topic/blog-posts-16/#post-1042867
Fetch the post and then compile it using the following function.
$post = get_post( $the_id ); $content = Avia_Builder()->compile_post_content( $post );Best regards,
IsmaelHi,
Thanks for the update.
Have you tried to deactivate the plugins temporarily? Please upgrade the theme from version 4.5.4 to 4.5.6. Let us know if it helps.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
Could you give us a screenshot of the gaps? Are you referring to the white space between the masonry items? You can use the following css code to remove those gaps or border.
.av-masonry-entry { width: 33.3%; height: 400px; margin-top: -2px; }Best regards,
IsmaelHi,
We would like to apologize for the troubles.
This is why it’s so important to have a clone or a dev site, so you can test the latest version or do an update without having the risk of taking the live site down. What is the version of the theme prior to the update? Please post the WP and FTP details in the private field so that we can enable the debug mode and inspect the site.
// https://codex.wordpress.org/Debugging_in_WordPress
Best regards,
IsmaelHi,
Thanks for the update.
We can’t visit the site because of privacy errors. Please contact your hosting provider to help you fix the SSL issues and then update us once it’s done.
Best regards,
IsmaelHi,
Thanks for the update.
The following page was included in the default and AJAX search results when we looked for the keyword “HAARLEM”. Which keyword are you trying to search for?
Best regards,
IsmaelApril 29, 2019 at 2:06 am in reply to: Warning: file_get_contents / on line 328 / ReCaptcha #1095130Hi,
Thanks for the update.
The login token has expired. Please provide another token so that we can check the settings. Did you add the API key in the Enfold > Google Services > ReCAPTCHA fields?
Best regards,
IsmaelApril 29, 2019 at 2:04 am in reply to: please check again asset-manager.class.php for rel_to_abs_url #1095129Hey Guenter,
Thank you for using Enfold.
The asset-manager.php file was not merged in the latest patch. You have to manually add the modification again.
Best regards,
IsmaelHi,
Thanks for the update.
You have to add this code in the functions.php file to render the search icon inside the mobile menu container.
add_filter( 'wp_nav_menu_items', 'avf_add_search', 9999, 2 ); function avf_add_search( $items, $args ) { if ($args->theme_location == 'avia') { $search = ' <li id="menu-item-search-mobile" class="menu-item"></li> '; $items = $search . $items; } return $items; } add_action('wp_footer', 'avf_add_search_script'); function avf_add_search_script(){ ?> <script type="text/javascript"> (function($) { $('.av-burger-menu-main').on('click', function() { var page = window.location.href; var mobile = $('.menu-item-search-mobile'); var search = '<form action="'+page+'" method="get" class=""><div><input type="submit" value="?" id="searchsubmit" class="button avia-font-entypo-fontello"><input type="text" id="s" name="s" value="" placeholder="Search"></div></form>'; setTimeout(function() { if(mobile.find('form').length == 1) return; mobile.html(search); }, 500); }); })(jQuery); </script> <?php }And add this css code in the Quick CSS field.
#top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items.menu-item-search-mobile { padding: 0 30px; position: relative !important; } #top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items.menu-item-search-mobile form { position: relative !important; }For additional inquiries, please open a new thread.
Best regards,
IsmaelApril 26, 2019 at 1:14 pm in reply to: Add / edit / change breakpoints for Tablet and Mobile? #1094719Hey Alexander,
Thank you for using Enfold.
That is possible but it will require modification that is beyond the scope of support. It has to be added to every shortcode or elements in the builder, which is going to require a significant amount of time. You may need to hire a freelance developer to add the options.
Best regards,
IsmaelHey J.,
Thank you for using Enfold.
The header transparency is disabled on mobile devices, so the theme automatically displays the other version of the logo. If you want to display the other one instead, use this css code.
@media only screen and (max-width: 767px) { .responsive #top .av_header_transparency .logo img.alternate { display: block; } .responsive #top .av_header_transparency.av_alternate_logo_active .logo a > img { opacity: 0; } }Best regards,
IsmaelApril 26, 2019 at 12:49 pm in reply to: Featured images not showing up in blog archive pages #1094711Hi,
Thank you for using Enfold.
The featured images of the posts are displaying properly in the archive or category pages. Is this fixed?
Best regards,
IsmaelHi,
Thank you for using Enfold.
The theme does add a quantity button to the default product quantity field. You can disable that by editing the config-woocommerce > woocommerce-mod.js file. Look for the “avia_apply_quant_btn” function and comment it out.
avia_apply_quant_btn(); //if the cart gets updated via ajax (woocommerce 2.6 and higher) we need to re apply the +/- buttons $( document ).on( 'updated_cart_totals', avia_apply_quant_btn );Best regards,
IsmaelHi,
Glad to hear that the spam protection is working. For the current issue, please replace the “1_2” with “2_1”. That is the generic id of the “First Name” field.
urldecode($contact_form_input['2_1']).Best regards,
IsmaelHi,
The instagram widget is displaying properly on our end. We don’t know why the builder removes the embedded code on update but based on our experience, it is usualy cause by broken markup or html. You should try this plugin instead.
// https://wordpress.org/plugins/instagram-feed/
Best regards,
IsmaelApril 26, 2019 at 7:28 am in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1094625Hi,
Alright. Let us know if something comes up.
@Robert: Thanks for the info.
Best regards,
IsmaelApril 26, 2019 at 7:26 am in reply to: Issues with enfold since update to 4.5.5 — layout broken, cpt mobile broken,… #1094623Hi,
How to update them?
Edit the post and then click the “Update” button. That should automatically repair the shortcodes. If it doesn’t work, please post the FTP details in the private field so that we can do further debugging. We will also tag our developers on this thread.
Best regards,
IsmaelHi,
You should compare Enfold against other premium themes such as Avada or Bridge. That would be a fair and probably good comparison given the features provided by those themes.
Best regards,
IsmaelApril 26, 2019 at 7:18 am in reply to: How to put Logo on top menu bar with phone number next to it #1094621Hi,
Thanks for the update.
We don’t entertain multiple questions or inquiries on a single thread. You can usually get a faster response if you don’t compile all your questions into a single ticket. Please open a single thread or ticket for each inquiry so that we can solve the problem one at a time.
Best regards,
IsmaelHi,
Thanks for the update.
Do you mind if we access the file server? We would like to check where the shortcodes or element breaks. We can only do that if we have access to the files. Please post the login details in the private field.
Best regards,
IsmaelHi,
Thanks for the update.
Did you toggle the Enfold > Performance > File Compression settings after adding the background images? Please disable the cache and minification plugins temporarily if there are any.
Best regards,
IsmaelHey swelzel,
Thank you for using Enfold.
We don’t see any issue with the column offset in the second site. Could you provide a screenshot? You can upload the screenshot to imgur or dropbox and share the url here.
Best regards,
IsmaelHi,
Did you enable the reCAPTCHA option? Please try to replace this line:
urldecode($contact_form_input['1_1'])... with:
urldecode($contact_form_input['1_2']).Best regards,
IsmaelApril 26, 2019 at 4:50 am in reply to: Categorys on product page and product grid not showing #1094609Hey Martrix86,
Thank you for using Enfold.
Where can we see the actual issue? Are you referring to the category sort? Please provide the actual page url so that we can inspect it.
Best regards,
IsmaelHi,
Thanks for the update.
Did you add any html tags in that page? We have encountered this issue before and it turned that a broken markup or html caused the layout problem.
Best regards,
IsmaelHi,
Awesome! Glad that we could be of help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Yes, that’s the general idea. It also builds the shortcode tree, so any shortcodes outside the builder will still be included in the elements array. Let us know if it helps.
Best regards,
Ismael -
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