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Viewing 30 posts - 2,221 through 2,250 (of 66,126 total)
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  • in reply to: Having trouble saving, once I reach content limit? #1471136

    Hi,

    Thank you for the info.

    I do believe there is some inherent limitation with your theme.

    We tried recreating the same layout on a live test page but we’re not able to reproduce the same issue. You might want to try switching to or testing a different hosting provider.

    Best regards,
    Ismael

    in reply to: Unable to update Enfold or remove WPML Plugin #1471135

    Hi,

    Thank you for the update.

    Have you tried temporarily removing the avia_remove_main_menu_flags function before performing the update? Also, this function will generate an error if WPML is deactivated.

    Enfold manually and there was another critical error on the site.

    What is the new error? Please try to update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Logo cutoff and menu too low on mobile #1471133

    Hi,

    Thank you for the update.

    We adjusted the css code a bit. Please try it again:

    @media only screen and (max-width: 767px) {
    	.responsive #top .logo {
    		height: 66px !important;
    		width: 100%;
    		display: flex;
    		justify-content: center;
    	}
    
    	.responsive .logo img,
    	.responsive .logo svg {
    		margin: 0;
    		max-height: 66px !important;
    	}
    
            .responsive #top .av-logo-container .avia-menu {
                    height: 100%;
                    margin-top: -30px;
            }
    }
    

    Best regards,
    Ismael

    in reply to: Support Qustion #1471132

    Hi,

    Thank you for the update.

    Please revert back to the previous avf_blog_style filter:

    add_filter('avf_blog_style','avf_blog_style_mod', 10, 2);
    function avf_blog_style_mod($layout, $context){
        if($context == 'archive') $layout = 'single-big';
        return $layout;
    }

    Then, include the hook below:

    function avf_blog_featured_image_size_mod() {
        global $avia_config;
        $avia_config['image_size'] = 'full'; 
    }
    add_action('after_setup_theme', 'avf_blog_featured_image_size_mod');
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    How do I enable/disable the privacy feature in Enfold?

    You can adjust the Enable Cookie Consent Messages setting; only two options are available: enable or disable. Since you can’t access the dropdown in the current browser, try using a different browser or test it on a different device.

    Best regards,
    Ismael

    in reply to: How to add some height to the slider in responsive view? #1471130

    Hey Jak73,

    Thank you for the inquiry.

    1.) You can add this css code to adjust the height of the slider images on mobile view:

    @media only screen and (max-width: 767px) {
    	/* Add your Mobile Styles here */
    	#top .avia-slideshow li img {
    		min-height: 600px;
    		object-fit: cover;
    	}
    }
    

    2.) To adjust the height of the section, try including this css rule inside the media query above:

    .home #av_section_1 .template-page {
        padding: 10px 0;
    }

    Best regards,
    Ismael

    in reply to: Contact for: Styling submit bottom #1471129

    Hi,

    Great! Glad to know that everything is in order. Please let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Header #1471128

    Hi,

    Than kyou for the update.

    Padding should be adjusted to:

    The text in the button is not vertically aligned when we apply the padding. You can try it yourself by adjusting the css rule in the Appearance > Customize > Extra CSS panel. To adjust the position of the contact info, you can add this css code:

    #top .topKontakt {
        left: -100px;
        position: relative;
    }

    Best regards,
    Ismael

    in reply to: 404 Error with All Portfolio Links #1471126

    Hi,

    Thank you for the info.

    There should be only one portfolio post type. How did you add the other “Portfolio” post type? It’s possible that this is conflicting with the default portfolio post type. Please disable the other post type temporarily. Let us know of the result.

    Best regards,
    Ismael

    in reply to: Activate shop banner for product tags #1471125

    Hey caro_dsa,

    Thank you for the inquiry.

    Unfortunately, adding an image banner to product tags is not supported, as there is no default option to apply thumbnails for tags. If having this functionality is essential, you may consider hiring a freelancer to assist with the customization. You can find freelancers who specialize in theme customization on our customization page.

    If you have any other questions or need further assistance, please feel free to let us know.

    Best regards,
    Ismael

    in reply to: remove no products found on woocommerce Taxonomy. #1471124

    Hey Chris_85,

    Thank you for the inquiry.

    Have you tried editing the enfold\includes\error404.php file? Please provide a screenshot of the elements that you’d like to remove and a link to a product category page. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Wrong thumbnail trying to load on Android phone #1471123

    Hi,

    We adjusted the filter a bit. Please try it again:

    function avf_remove_specific_image_size_from_srcset( $sources, $size_array, $image_src, $image_meta, $attachment_id ) {
        if ( isset( $sources[495] ) ) {
            unset( $sources[495] );
        }
    
        return $sources;
    }
    add_filter( 'wp_calculate_image_srcset', 'avf_remove_specific_image_size_from_srcset', 10, 5 );
    

    Best regards,
    Ismael

    in reply to: ENFOLD DEFAULT DEMO #1471122

    Hi,

    Thank you for the update.

    We may need to access the site to further check the issue. Please keep the plugins disabled, provide the login details in the private field, and make sure that the Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    in reply to: Having trouble saving, once I reach content limit? #1471056

    Hi,

    Thank you for the screenshot.

    We don’t see any theme-related errors in the screenshot above, but we were able to reproduce the issue on a test page (see private field). This might be unrelated, but did you upload a custom font? Please try removing the font from the Enfold > Import/Export > Custom Font Manager and from the Media > Library panel and then upload it again. It’s causing a mixed-content error.

    http://site.com/wp-content/uploads/avia_fonts/type_fonts/good-timing/good%20timing%20bd.ttf’. This request has been blocked; the content must be served over HTTPS.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The dropdown is visible on our end. Are you trying to disable the cookie consent messages? Since the “Default Cookie Behavior” setting is visible and other cookie options, this means that the cookie consent messages option is enabled.

    Best regards,
    Ismael

    in reply to: 404 Error with All Portfolio Links #1471054

    Hi,

    Thank you for the inquiry.

    Did you recently transfer the site? The portfolio items don’t exist; there is only one item in the portfolio (see private field).

    Best regards,
    Ismael

    in reply to: menu items alignment #1471053

    Hey Gianluca,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the changes that you’d like to implement? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. If you need to center align the menu and logo, you can add this css code:

    #header .inner-container {
        display: flex;
        justify-content: center;
        align-items: center;
    
    #header .main_menu {
        left: auto;
        position: relative;
    }
    
    #heade .logo {
        position: relative;
    }

    Best regards,
    Ismael

    in reply to: Bugs in my Enfold theme? Updating homepage crashes it. #1471052

    Hi,

    Thank you for the update.

    This contains invalid html:

    < b >< u >WE'VE MOVED!  VISIT US AT OUR NEW LOCATION: 2166 Shaw Avenue, Clovis.</ u >
    

    The < b > tag was not closed properly. Please review the content of the page, check the html, and make sure all tags are closed properly

    Best regards,
    Ismael

    in reply to: Block third party iframe cookies #1471049

    Hey onOfficeWP-Team,

    Thank you for the inquiry.

    There is no option for this by default. The privacy cookie feature can only control services that are internally loaded by the theme, such as the map, reCAPTCHA, and other services. Unfortunately, achieving the customization you described would require significant time and modifications to the theme, which is not covered by our support. However, if it is crucial for you to have this functionality implemented, you have the option to hire a freelancer who can assist with the customization. You can find freelancers who specialize in theme customization by visiting our customization page.

    If you have any other questions or need further assistance, please feel free to let us know.

    Best regards,
    Ismael

    in reply to: Contact for: Styling submit bottom #1471048

    Hi,

    We adjusted the font of the submit button and the padding as requested.

    .avia_ajax_form .button {
        padding: 21px 50px;
        font-size: 15px;
        min-width: 200px;
        letter-spacing: 0.05em;
        font-weight: 400;
        font-family: 'open sans', Helvetica, Arial, sans-serif;
        padding-bottom: 23px;
        padding-top: 25px;
    }
    

    Best regards,
    Ismael

    in reply to: Sort items on color in the masonry gallery #1471047

    Hi,

    I think the best way is to make several gallerys with images in the same color.

    Yes, this would be one way to go, as it’s not possible to sort the items by category when using the Masonry Gallery element.

    Best regards,
    Ismael

    in reply to: Header #1471046

    Hi,

    We removed the other button and adjusted the element as requested.

    Best regards,
    Ismael

    in reply to: Wrong thumbnail trying to load on Android phone #1471045

    Hi,

    I removed the 495px image from the equation to simplify matters.

    Yes, but this size is still included in the srcset attribute and is being selected for display on smaller screens. Did you try the filter above? It will remove the size from the srcset attribute, forcing the browser to select a different size.

    Best regards,
    Ismael

    in reply to: Setting Up Google Maps With Enfold #1471044

    Hey hughie1,

    Thank you for the inquiry.

    Maps Javascript API
    Geocoding API

    1.) This is included in the documentation: https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api

    2.) You can change the line color by setting the Styling > Colors > Heading Color to “Custom Color” and adjusting the value of the Custom Separator Line Color setting.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Please looks for the av_video_assets_required function in enfold\includes\helper-assets.php file and replace it with the following code. Let us know of the result.

    /**
     * Checks the entries for the current page for av_video, av_audio, <audio>, <video> and background video elements.
     *
     * @since 4.3
     * @added_by Kriesi
     * @param array $assets
     */
    function av_video_assets_required() {
        global $posts;
    
        // Check if we are editing a LearnDash topic and return early if true
        if ( is_admin() ) {
            $screen = get_current_screen();
            if ( $screen && $screen->post_type === 'sfwd-topic' ) {
                return false;
            }
        }
    
        $used = false;
    
        if ( ! is_array( $posts ) ) {
            return $used;
        }
    
        /**
         * https://kriesi.at/support/topic/mediaelement-loading-on-every-page/
         * Default values https://  https:// are regarded as video => extended $regex
         *
         * @since 5.6.7
         */
        $regex = "!\[av_blog|\[av_postslider|\[av_video|\[av_audio|\[av_player|\[audio|<audio|<video|video\=\'http[s]?:\/\/[^']?\S{2,}\'|video\=\"http[s]?:\/\/[^\"]?\S{2,}\"!im";
    
        foreach ( $posts as $post ) {
            $matches = array();
            $found = preg_match_all( $regex, $post->post_content, $matches, PREG_OFFSET_CAPTURE );
    
            if ( ! empty( $found ) ) {
                $used = true;
                break;
            }
    
            $format = get_post_format( $post->ID );
    
            if ( $format == 'audio' || $format == 'video' ) {
                $used = true;
                break;
            }
        }
    
        return $used;
    }
    

    You can also set the Enfold > Performance > Self Hosted Videos And Audio Features (WP-Mediaelement Scripts) to “Always load media features” to avoid the check above.

    Best regards,
    Ismael

    in reply to: PHP Fatal error: functions-enfold.php:655 #1471041

    Hi,

    Thank you for the inquiry.

    Is there a plugin installed that runs scheduled tasks regularly, such as database backups or cleaning? Temporarily, try to add this code in the functions.php file:

    add_filter( 'avf_title_args', function( $args, $id ) {
        $title = get_the_title( $id );
        $link = get_permalink( $id );
    
        $args['title'] = ! is_wp_error( $title ) ? $title : __( 'Title not available', 'avia_framework' );
        $args['link'] = ! is_wp_error( $link ) ? $link : '#'; 
    
        if ( is_tax() || is_category() || is_tag() ) {
            global $wp_query;
            $term = $wp_query->get_queried_object();
            $term_link = get_term_link( $term );
            $args['link'] = ! is_wp_error( $term_link ) ? $term_link : '#';
        }
    
        return $args;
    }, 10, 2 );
    

    Best regards,
    Ismael

    in reply to: Bugs in my Enfold theme? Updating homepage crashes it. #1471040

    Hey treemango,

    Thank you for the inquiry.

    Did you add html, shortcodes, or any custom code to the page? Please make sure that all html is valid and that all tags are properly closed.

    Best regards,
    Ismael

    in reply to: Product images stretched and page format issues #1471039

    Hi,

    Thank you for the update.

    Now it is stretched on desktop view. Agh, seems like all my product photos are messed up on desktop or mobile

    You may need to wrap the code inside a css media query so that it only affects the desktop view.

    @media only screen and (min-width: 768px) {
    	/* Add your Desktop Styles here */
        #top.page .product .thumbnail_container img {
            width: 63%;
            margin: auto;
        }
    }
    

    And this Category section used to be 4up on Mobile view(see code below and screenshot attached) .

    Did you add or remove a section on the page? The css rule needs to be adjusted because it currently uses a temporary selector, #av_section_4, which can change depending on the number of sections on the page. Instead, you can apply a custom ID (e.g., av-section-shop-category) to the color section element containing the shop category. To do this, go to Advanced > Developer Settings > Custom ID Attribute and add your custom ID. Then, adjust the css rule as follows:

    @media only screen and (max-width: 767px) {
      .responsive .home #wrap_all #av-section-shop-category .flex_column {
        width: 48%;
        padding: 1%;
      }
    }

    Best regards,
    Ismael

    in reply to: Change color of mouse over titles #1470887

    Hi,

    Thank you for the update.

    The background image is visible when we checked as shown in the screenshot (see private field). Please try to remove the browser history completely or check the page on a different browser.

    Best regards,
    Ismael

    in reply to: Support Qustion #1470885

    Hi,

    Thank you for the inquiry.

    The Appearance > Theme File Editor is not accessible, so we’re unable to edit the functions.php file. Please add this filter to modify the layout of the archive or category pages:

    add_filter('avf_blog_style','avf_blog_style_mod', 10, 2);
    function avf_blog_style_mod($layout, $context){
        if($context == 'archive') $layout = 'single-big';
        return $layout;
    }

    Best regards,
    Ismael

Viewing 30 posts - 2,221 through 2,250 (of 66,126 total)