Hi,

Thank you for the info.

In the screenshot, we noticed that you’re toggling the options in the Layer Slider metabox. What happens when you select the Blank – No Header, No Footer template in the Page > Template settings?

// https://wordpress.com/support/templates/

Best regards,
Ismael

Hi,

Great! Glad to know that you managed to fix it. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hey Jason,

Thank you for the inquiry.

Looks like the whole #intro section gets highlighted when you try to slide the arrows. Please try adding this css code:

#intro {
    user-select: none !important;
}

Make sure to purge the cache or remove the browser history before checking.

Best regards,
Ismael

Hi,

Unfortunately, we are not yet sure what is causing the issue, but it seems to be related to an entry in the browser’s session storage. If possible, please provide the FTP details in the private field. We’ll get back to you as soon as we find anything.

Best regards,
Ismael

Hi,

UPDATE: We found an invalid code in the Quick CSS field and corrected it. Please make sure to purge the cache before checking the page.

Best regards,
Ismael

Hey Tilman,

Thank you for the inquiry.

You can adjust the style of the titles in the second magazine element using this csscode:

#top .main_color .av-m3hnr7qq-27f7d867790b3f7b7d88721dc4cc0bcf .av-magazine-title a, #top .main_color .av-m3hnr7qq-27f7d867790b3f7b7d88721dc4cc0bcf .av-magazine-title {
    color: blue;
}

The class name “av-m3hnr7qq-27f7d867790b3f7b7d88721dc4cc0bcf” is a unique identifier automatically generated by the theme for this specific magazine element. You can also apply your own custom css class name in the Advanced > Developer Settings panel.

// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

Best regards,
Ismael

Hey bemodesign,

Thank you for the inquiry.

There is a custom class name, “a-spacing-mini,” that reduces the space between the list items. How did you add this? You can try this css code to override the default style:

ul.a-unordered-list.a-vertical.a-spacing-mini li {
    margin-bottom: 20px;
}

Best regards,
Ismael

Hi,

Great! Glad to know that you managed to solve the issue. Please feel free to open another thread if you have more questions about the theme.

Have a nice day!

Best regards,
Ismael

Hey cheerema,

Thank you for the inquiry.

We were not able to reproduce the issue; we edited the Filmmaking Auditions Charlotte slider. Is this happening with a specific slider?

Best regards,
Ismael

Hey Buskruit Internet,

Thank you for the inquiry.

Please try to add this filter in the functions.php file to exclude hidden products from the AJAX search:

function avf_exclude_hidden_products_from_ajax_search( $search_query ) {
    parse_str( $search_query, $search_parameters );

    $search_parameters['meta_query'][] = array(
        'key'     => '_visibility', 
        'value'   => 'hidden',      
        'compare' => '!='          
    );

    return http_build_query( $search_parameters );
}

add_filter( 'avf_ajax_search_query', 'avf_exclude_hidden_products_from_ajax_search' );

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Unfortunately, there is no built-in option to delay the animation until the user scrolls to the slider. To achieve this, you can use the LayerSlider element as suggested previously. You’ll need to enable the Project Settings > Slideshow > Slideshow Behavior > Start only in Viewport option and disable the Auto-start slideshow option.

Best regards,
Ismael

Hi,

Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

To ease your concerns about updating the theme, we recommend requesting your hosting provider to create a full site backup, or alternatively, you can create one yourself using plugins like UpdraftPlus or Jetpack Backup. These plugins allow you to back up your entire site so that you can quickly revert to a previous version if any issues occur during the update.

For more details on how to update the theme, check the links below.

// https://kriesi.at/documentation/enfold/theme-update/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfold

Best regards,
Ismael

Hi,

Glad to know that your hosting provider quickly fixed the issue! Also, please note that the notices above are not critical and should not affect the site. Feel free to open another thread if you have more questions.

Have a nice day.

Best regards,
Ismael

Hey katherinef21,

Thank you for the inquiry.

How did you add the sorting options on the search results page? Please note that this is a core WooCommerce feature that works only on the default shop and archive pages. It is not intended for use on search result pages. If it is essential for you to have this functionality, you may consider hiring a freelancer to help with the customization. You can find freelancers who specialize in theme customization on our customization page.

If you have any other questions or need further assistance, feel free to reach out to us.

Best regards,
Ismael