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Hi,
Thank you for the update.
We can’t reproduce the flicker on Firefox Windows 10. Have you tried checking the site on a different computer? What is the actual specs of the laptop/desktop where you check the site?
Best regards,
IsmaelHi,
Thank you for the update.
This css code should make the lightbox container stick on scroll.
.mfp-wrap.mfp-gallery.mfp-close-btn-in.mfp-auto-cursor.avia-popup.mfp-zoom-in.mfp-ready.mfp-image-loaded { position: fixed !important; top: 0; }Let us know if that’s what you’re after.
Best regards,
IsmaelHi,
Thank you for the update.
The issue is that the video is not being initialized because the portfolio preview and its content is only created when you click on the designated item in the grid. This little snippet should re-initialize the video once the portfolio preview is visible.
add_action('wp_footer', function() { ?> <script> (function($) { $('body').on('av_resize_finished', function() { $('.av-lazyload-immediate .av-click-to-play-overlay').trigger('click'); }); })(jQuery); </script> <?php });Add it in the functions.php file.
Best regards,
IsmaelHi,
Thank you for the update.
Did you add this code?
.inner_sidebar { margin-left: 50px; }It pushes the sidebar content out of the center and more to the right. Please remove the css code and toggle the Performance > File Compression settings.
Best regards,
IsmaelHi,
Thank you for the update
2.) There are only 4 videos connected to the “Dismantling Videos” category and all of them are displaying properly in the page. Is this fixed? (see private field)
Best regards,
IsmaelSeptember 26, 2019 at 2:56 am in reply to: Full width Easy Slider with Video not working on phone #1142085Hey S-edwards,
Thank you for the inquiry.
That feature is disabled on mobile devices by default, which is why you have to add a fallback image. On mobile view, it will switch to the fallback image automatically. If you really need a video inside a slider, use the Layer Slider plugin. Or replace the slider with an actual video element. You can toggle the elements’ visibility in the Screen Options panel.
Best regards,
IsmaelHi,
Sorry for the delay.
1.) How did you add that sticky buttons? You can probably use this plugin for that.
// https://wordpress.org/plugins/sticky-side-buttons/
We can add space between the icons using css. Please update us back once the plugin is installed and activated.
2.) Where did you add the tag clouds? We can’t find it anywhere in the site. We expected it to be in the sidebar, but the widget is not there.
Best regards,
IsmaelHi,
Sorry for the delay.
The staging site now redirects to the live site, so we are not really sure if the issue still exists. Anyway, I guess the issue occurs because the font weight of the headings is set to 600. This weight is not available for the “Lato” font, so iOS considers that the font doesn’t exist and applies a different font. Did you add this css code?
h1, h2, h3, h4, h5, h6 { font-weight: 600; }Please remove it, then toggle the Performance > File Compression settings.
Best regards,
IsmaelHi,
Thank you for the update.
but I want this to happen on the left and right
What do you mean? That css code should do exactly what you want — pull/push the element sideways to the left or right.
.your-custom-class img { position: relative; right: -15px; }Best regards,
IsmaelHey AWZ,
Thank you for the inquiry.
It’s nothing critical. The current script version for the map is 3.35 while the latest version is 3.37 or 3.38, and it will be updated on November to 3.39. We’ll change that in the next update.
Best regards,
IsmaelHi,
Thank you for the update.
You’re not using the actual token. After the token creation, you should be redirected to a page with the access token. It looks like the screenshot below.
Screenshot: https://imgur.com/a/7iow6Ed
Please delete or revoke access to the current tokens and generate another. Make sure to save the token somewhere safe.
Best regards,
IsmaelHi!
Thank you for the update.
You can create an image with a custom “play” button in it — usually contained in a dark transparent background. That should be sufficient to tell the users that there is a video element in the page.
Regards,
IsmaelSeptember 25, 2019 at 2:53 pm in reply to: Enfold – with the Visual Artist Demo files – two small issues #1141828Hey IngridSpielman,
Thank you for the inquiry.
1.) This is probably cause by the masonry element. The masonry animation only starts once the element is scrolled causing the scroll position to re-adjust incorrectly. We can disable the masonry animation using the following css code.
.av-masonry-entry { visibility: visible; opacity: 1; }2.) This shouldn’t affect how the page is crawled or indexed by search engines as long as it has the correct structure. Unfortunately, the builder is not fully compatible with Yoast’s analysis tool, so it fails to detect the builder elements. We recommend visiting the Yoast documentation for more info.
Best regards,
IsmaelHi,
Thank you for the update.
How did you add the section with the stretched image? Is that a custom container? Please post the login details in the private field so that we can check the settings. The blog page demo is consists of a Color Section with a background image size set to “Stretch to fit”, and a Blog Posts element.
Best regards,
IsmaelHi,
Thank you for the update.
There is a field inside the color section editor called “Section ID”. You can add the value of the id attribute in that field. Just make sure that the “ID attribute input field” settings in the Enfold > Layout Builder > Builder Options For Developers section is enabled.
Best regards,
IsmaelHi,
Thank you for the update.
Did you set the Enfold > Main Menu > Burger Menu > “Clone title menu items to submenu” to “Create a clone for the title menu item”? This should create a copy of the parent menu item inside the submenu container.
Best regards,
IsmaelSeptember 25, 2019 at 2:12 pm in reply to: Importing didnt work! you might want to try reloading the page and then try agai #1141818Hi,
Thank you for the update.
Is there anything else that we can help you with? Looks like you have successfully installed the theme. Please don’t hesitate to open a new thread if you need anything else.
Best regards,
IsmaelHi,
Thank you for the update.
The map seems to be displaying properly now and we were able to reconnect when we validate the API key. Did you figure this out? (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
We can’t reproduce the issue on our end. We went to the “Rash Guard” section, clicked one of the items and the page loaded as expected without blinking or anything.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelSeptember 25, 2019 at 1:50 pm in reply to: Enfold Table of Contents Widget not Landing on H2 #1141810Hey havi,
Thank you for the inquiry.
Did you disable the “smooth scroll” option in the TOC widget? The scroll position should be different or re-adjusted when you enable that option.
Best regards,
IsmaelHi,
Thank you for the update. It’s been a while.
Did you add the actual filter?
add_filter('avf_magazine_entries_query', 'avf_magazine_entries_custom_query');Best regards,
IsmaelHey Sorinwd,
Thank you for the inquiry.
Is there a test page where we can see the issue? Please provide the link in the private field so that we can check the setup of the page. Have you tried switching the position of the color sections?
Best regards,
IsmaelHi,
You can use this hook to stop the mail from being sent when the email address contains “.ru” string in it.
function ava_53612_rumailer( $phpmailer ) { $ru = strpos($phpmailer->From, '.ru'); if($ru) $phpmailer->ClearAllRecipients(); wp_die('Nyet!'); } } add_action( 'phpmailer_init', 'ava_53612_rumailer' );code>What @victoria suggested above should help as well.
Best regards,
IsmaelHi,
@pinxe: You can adjust the header scroll offset using the “avf_header_setting_filter” filter.add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1); function avf_header_setting_filter_mod($header) { $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48; return $header; }Please open a new thread or ticket as suggested above. We’ll close this one for now.
Best regards,
IsmaelSeptember 25, 2019 at 2:39 am in reply to: I can't change my General Layout / Fullwidth Area #1141650Hi,
Thank you for the update.
The changes are not taking effect immediately because the Performance > File Compression settings are enabled. We disabled it temporarily. You can enable it back once you’ve finished configuring the site. And we also noticed that the site contains a very old version of the theme, 4.3.2. You have to upgrade it to version 4.6.2.
Best regards,
IsmaelHey Maureen or Shari,
If you’re planning to convert the site to multilanguage, then we recommend that you don’t continue with that plugin. There are other plugins out there that have the same functionality and support Multilanguage sites. You can pick one from these.
// https://wordpress.org/plugins/different-menus-in-different-pages/
// https://wordpress.org/plugins/if-menu/A short tutorial about menu visibility: https://www.wpbeginner.com/plugins/how-to-add-conditional-logic-to-menus-in-wordpress/
Best regards,
IsmaelHi,
Thank you for the update.
You don’t need to add the iframe parameter as long as you’re using the correct URL format. Add an image element, set the link manually and put the youtube URL. You can also use a text link if you want.
https://www.youtube.com/watch?v=HwKzLYeeOMsThe lightbox script will be automatically activated because the URL contains the string “youtube.com/watch”.
Best regards,
IsmaelSeptember 25, 2019 at 1:59 am in reply to: In Widget kann Menuepunkt nicht ausgewählt werden #1141645Hi,
Danke fur das Update.
Wir können nicht über das oben angegebene Anmeldekonto auf das Dashboard zugreifen. Bitte überprüfen es sorgfältig.
Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
This is not possible with the icon grid because you can’t categorize or group the items. If you’re willing to create a post or portfolio for each item, you might be able to accomplish this using the Portfolio Grid or the Masonry element. These elements have a category filter option by default.
Best regards,
IsmaelHi,
Thank you for the inquiry.
This will require the srcset attribute, which is not available in the builder elements yet. We will add this option in the near future but for now, you will have to use a third party plugin or duplicate the element and use a smaller version of the image. You can control the elements’ visibility for different devices in the Screen Options panel.
Best regards,
Ismael -
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