Hi,

Thank you for the inquiry.

We can reproduce the issue but we are not yet sure what is causing it. Have you tried increasing the WP_MEMORY_LIMIT from 40M to at least 256M? This is the recommended minimum for many modern themes and plugins including Enfold.

In the meantime, we recommend downgrading to PHP 8.3 and make sure that the WP_MEMORY_LIMIT is increased to 256M.

Best regards,
Ismael

Hi,

Thank you for the info.

You may need to adjust a few PHP settings to resolve this issue. If you have access to the php.ini file or PHP configuration, you can try setting the following options.

memory_limit = 512M
max_execution_time = 300
post_max_size = 64M
max_input_vars = 5000

For additional assistance, we recommend reaching out to your hosting provider and ask them to adjust the settings if necessary.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The video slide doesn’t accept parameters by default, but you can use this filter to adjust the video’s parameters manually.

add_filter( 'avf_youtube_video_data', function( $data ) {
    if( !empty( $data['videoid'] ) && $data['videoid'] === 'SUZEVjv7tXM' ) {
        $data['start'] = 8;
    }

    return $data;
});

Best regards,
Ismael

Hey Angelo,

Thank you for the inquiry.

This sets the header height to 90px on tablet view:

.responsive.html_mobile_menu_tablet #top #header_main > .container .main_menu .av-main-nav > li > a,
    .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
        height: 90px;
        line-height: 90px;
    }

To override it, you can add this css code:

@media only screen and (min-width: 768px) and (max-width: 989px) {
    .responsive.html_mobile_menu_tablet #top #header_main > .container .main_menu .av-main-nav > li > a,
    .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
        height: 50px;
        line-height: 50px;
    }

    .responsive #top #main {
        margin-top: 50px !important;
    }
}

Let us know the result.

Best regards,
Ismael

Hey limedrop,

Thank you for the inquiry.

The top menu items are still white on mobile view when we checked. Did you figure this out?

To make sure they’re white, try to add this css code:

.responsive #top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a, .responsive #top #wrap_all .av_header_transparency .sub_menu > ul > li > a, .responsive #top .av_header_transparency #header_main_alternate, .responsive .av_header_transparency #header_main .social_bookmarks li a, .responsive #top #wrap_all .av_header_transparency .phone-info.with_nav span, .responsive #top .av_header_transparency #header_meta, .responsive #top .av_header_transparency #header_meta li, .responsive #top #header_meta .social_bookmarks li a {
    color: #ffffff;
}

Best regards,
Ismael

Hey annevoelkel,

Thank you for the inquiry.

Have you tried disabling the plugins temporarily? We may need to log in to the site to properly check the issue. Please include the login details in the private field.

Best regards,
Ismael

Hi,

@Eleina_Shinn: Try to use this html in the phone number field:

<div style="display:flex;align-items:center;gap:20px;">
<div style="display:flex;align-items:center;gap:6px;">[av_font_icon icon='phone' font='svg_entypo-fontello' size='13px' position='left' av_uid='av-mifjh9cz' sc_version='1.0'][/av_font_icon] 941-462-9082</div>
<div style="display:flex;align-items:center;gap:6px;">[av_font_icon icon='ue805' font='entypo-fontello' size='13px' position='left' av_uid='av-emailicon' sc_version='1.0'][/av_font_icon]  (Email address hidden if logged out) </div>
</div>

Please don’t hesitate to open another thread if you need additional assistance.

Best regards,
Ismael

Hey collinsfgc2025,

Thank you for the inquiry.

You may need to deselect the pages in Enfold > Theme Options > Custom Error 404 Page and Maintenance Mode settings. Try to re-enable the options temporarily, then deselect the currently selected page in the dropdown or set it to
“Select Page”. Please refer to the screenshot below.

Best regards,
Ismael

Hi,

Great! Please feel free to open another thread if you have more questions. Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

In the previous thread, the user only needed to edit the Parent or Page Attributes metabox, but they were not modifying or expecting the child pages to inherit the parent page’s URL. Please note that the permalink or slug of portfolio items is automatically generated based on the title. It will not inherit the parent page’s slug or permalink even if you set it as a child page.

Best regards,
Ismael

Hey Collin Vander Pol,

Thank you for the inquiry.

What email address did you use to create the forum account? We found another email that matches the one you’re using now. We can send you a reset link if needed. Please provide screenshots of the license certificate so we can verify the purchase code.

Best regards,
Ismael

Hi,

It seems to be working correctly when we checked (see screenshot below). To resize the background, make sure to set the Styling > Background > Background Repeat of the grid row element to Stretch to fit.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The testimonial entries are there, but the text color is different. Please try to add this css code:

#top .avia-testimonial-markup-entry-content {
    visibility: visible !important;
    color: #ffffff !important;
}

Let us know the result.

Best regards,
Ismael

Hi,

Thank you for following up.

You can’t disable the slideshow, popup and masonry scripts because they are required by the templates, and other default elements on the site depend on them even if no related elements are manually added using the builder. Can you still see the fold/unfold, sticky header, and parallax scripts?

Are you seeing any other scripts or stylesheets loading aside from the dependencies you mentioned above?

If you can still see the resources being loaded even after deregistering them using the code we provided above, it means that they are either required by the templates or are used by default elements on the site.

Best regards,
Ismael

Hi,

Thank you for following up.

Did you set the cell’s Styling > Background > Background Repeat to Stretch to fit? Please refer to the screenshot below.

You can also use this css code:

.responsive #top #wrap_all .av-flex-cells .no_margin {
    background-position: 50% 100%;
    background-size: cover;
}

Screenshot from a display with a larger screen resolution.

Best regards,
Ismael