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Viewing 30 posts - 181 through 210 (of 66,608 total)
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  • in reply to: Page speed using section color overlay #1489077

    Hi,

    Good to know! Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Sidebar settings #1489076

    Hey Julie,

    Thanky you for the inquiry.

    Did you add this css code?

    main {
        display: block;
        margin: 0 auto;
        max-width: 40rem;
        padding: 1rem;
    }
    

    This limits the width of the content to 40rem. Please try to remove the css code, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Header #1489075

    Hey ericsauthier,

    Thank you for the inquiry.

    Looks like you have managed to set the menu to display below the logo. To enable the sticky header, we enabled the Sticky Header option in the Enfold > Header > Header Behavior panel.

    Screenshot-2025-09-09-at-11-49-15-AM

    Best regards,
    Ismael

    in reply to: Post preview image display issue #1489074

    Hi,

    Great! The css code looks correct and valid. Please feel free to open another thread if you have any more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: LayerSlider is giving me an error on my website #1489073

    Hey Jacob,

    Thank you for the inquiry.

    These are only notices and warnings, so they shouldn’t affect the site in any way. You can hide them by editing the wp-config.php file and setting WP_DEBUG and WP_DEBUG_DISPLAY to false. Please check the documentation below for more info.

    https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    Best regards,
    Ismael

    in reply to: Enfold running very slow in backend #1489044

    Hey Mapod,

    Thank you for the inquiry.

    What are the actual specifications of your server (RAM, CPU)? Please post the login details in the private field so we can investigate the issue further. In the meantime, try to switch to PHP 8.1, and enable the error logs in the wp-config.php file to see if it catches any errors.

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    

    Best regards,
    Ismael

    in reply to: Page speed using section color overlay #1489043

    Hi,

    Looks like the .js css rule is being added by an SVG image named “Plattform_Service” or “Plattform_Microservice”. Try removing the image, then reload the page and let us know the result.

    Screenshot-2025-09-08-at-12-19-48-PM

    Screenshot-2025-09-08-at-12-20-29-PM

    Best regards,
    Ismael

    in reply to: Post preview image display issue #1489042

    Hi,

    Thank you for the info.

    We adjusted the css in the Quick CSS field. Please make sure to purge the cache before checking the page.

    Screenshot-2025-09-08-at-12-12-35-PM

    Best regards,
    Ismael

    in reply to: Website wird ohne CSS-Stylesheet-Formatierung angezeigt #1489041

    Hey uteba,

    Thank you for the inquiry.

    The default compression from the theme should not cause this issue, but try to disable it temporarily, then enable the compression and merging options in your caching plugin and observe whether the issue still occurs randomly. Do you update or modify the theme options from time to time?

    Best regards,
    Ismael

    in reply to: border and form customization #1489040

    Hey Gianluca,

    Thank you for the inquiry.

    You can use this css code to adjust the border of the input fields inside the form and decrease the space between the checkboxes.

    #top div .av-light-form .input-text, #top div .av-light-form input[type=email], #top div .av-light-form input[type=input], #top div .av-light-form input[type=number], #top div .av-light-form input[type=password], #top div .av-light-form input[type=search], #top div .av-light-form input[type=tel], #top div .av-light-form input[type=text], #top div .av-light-form input[type=url], #top div .av-light-form select, #top div .av-light-form textarea, div div .av-light-form .button {
        color: #fff;
        border-color: #fff;
        border-width: 1px!important;
    }
    
    #top .avia-builder-el-25 #avia_7_1 p {
        margin-bottom: 10px;
        display: block;
        height: 40px;
        float: none;
    }
    
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_8_1 label,
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_9_1 label,
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_10_1 label,
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_11_1 label,
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_12_1 label,
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_13_1 label,
    
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_8_1 input[type=checkbox],
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_9_1 input[type=checkbox],
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_10_1 input[type=checkbox],
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_11_1 input[type=checkbox],
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_12_1 input[type=checkbox],
    #top .avia-builder-el-25 .avia_ajax_form 
    .element_avia_13_1 input[type=checkbox] {
        top: -20px;
        position: relative;
        margin-bottom: 0;
    }
    
    #top .avia-builder-el-25 input.button {
        top: -20px;
        position: relative;
    }

    Best regards,
    Ismael

    in reply to: Enfold updates #1489039

    Hi,

    Thank you for the update.

    In the current version (5.2.1) installed on your site, you may need to download the latest version of the theme from your ThemeForest account and upload it manually to your server via FTP. Once the theme is updated to version 7.1.2, you should be able to update it again directly from the dashboard. Please refer to this documentation for more information.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Events Calendar Pro breaks event countdown block #1488974

    Hey dpcram,

    Thank you for opening another thread.

    As mentioned previously, we may need to log in to the site to properly check the issue. Please create a test account and provide the login details in the private field. We also recommend reaching out to the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Slide over Effekt is not shown on ipad and handy #1488973

    Hi,

    You’re welcome! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: portfolio-grid menu images #1488972

    Hi,

    Thank you for the update.

    The SVG file you provided above is not accessible on our end, so the issue is likely related to your server or WordPress installation. Please try to install the following plugin and let us know the result.

    https://wordpress.org/plugins/svg-support/

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    The Advanced Layout Builder that comes with the theme is completely different from the default Block Editor, so they are not compatible with each other. If the plugin provides shortcodes to create forms, you can insert them in a Text or Code Block element in the builder. Otherwise, you’ll need to continue using the Block Editor. We recommend reaching out to the plugin developers for further assistance.

    Best regards,
    Ismael

    in reply to: Color section aligned to the center of its content #1488969

    Hi,

    Great! Please don’t hesitate to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Page speed using section color overlay #1488968

    Hi,

    We are not entirely sure which plugin is adding the css code because it’s being added internally. Try to disable all plugins temporarily, then activate them one at a time to figure out which one is generating the css.

    Best regards,
    Ismael

    in reply to: Rollover state #1488966

    Hey idcdesign,

    Thank you for the inquiry.

    Looks like the background color is applied to the column itself, which already contains a background image. Remove the current css modification and replace it with the following code:

    #rfbordertop:before {
        width: 100%;
        height: 100%;
        display: block;
        z-index: 2;
        position: absolute;
        top: 0;
        left: 0;
        visibility: visible;
    }
    
    #rfbordertop:hover::before {
        background: #0eb34b7d;
    }
    
    #rfbordertop .av_textblock_section, #rfbordertop .hr {
        z-index: 20;
        position: relative;
    }
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: REDSYS PLUGIN – CREDIT CARD PAYMENT GATEWAY NOT WORKING #1488884

    Hi,

    The payment gateway works for non-logged in users when the Speculative load or Carga especulativa plugin is disabled.

    Screenshot-2025-09-03-at-12-25-09-PM

    You might want to check out with the plugin developers (Performance Lab) for additional info.

    Screenshot-2025-09-03-at-12-24-28-PM

    Best regards,
    Ismael

    in reply to: Symbol/icon-List Icons bigger #1488883

    Hi,

    Thank you for the update.

    Try to adjust the top margin of the svg icon:

    .avia-icon-list .iconlist_icon img[is-svg-img=true], .avia-icon-list .iconlist_icon svg:first-child {
        margin-top: 2px;
        margin-left: 1px;
    }

    Screenshot-2025-09-03-at-11-25-19-AM

    Best regards,
    Ismael

    in reply to: Slide over Effekt is not shown on ipad and handy #1488882

    Hey rixi,

    Thank you for the inquiry.

    The effect is actually disabled on mobile view because the css property that enables it is not supported, specially on iOS. You can try enabling it back using the following css code but you may find issues with the transition.

    #top .alternate_color.avia-bg-style-fixed, #top .footer_color.avia-bg-style-fixed, #top .header_color .header_bg.avia-bg-style-fixed, #top .main_color.avia-bg-style-fixed, #top .socket_color.avia-bg-style-fixed {
        background-attachment: fixed;
    }

    https://caniuse.com/background-attachment

    Known Issues:
    Firefox does not appear to support the local value when applied on a textarea element.
    Chrome has an issue that occurs when using the will-change property on a selector which also has background-attachment: fixed defined. It causes the image to get cut off and gain whitespace around it.
    iOS has an issue preventing background-attachment: fixed from being used with background-size: cover

    Best regards,
    Ismael

    in reply to: new social icon bluesky #1488881

    Hi,

    Did you remove the css code? We didn’t see it when we checked. Please make sure all css code is valid —- try checking for any unclosed css rules.

    Best regards,
    Ismael

    in reply to: Page speed using section color overlay #1488880

    Hi,

    Thank you for the info.

    Did you add this css code? It sets the opacity of the builder modal to 0.9, which makes it appear it’s not editable, even though it actually is editable.

    .js {
        opacity: .09;
    }

    If you didn’t add this yourself, we recommend disabling the plugins or temporarily removing the modifications. Let us know the result.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can apply a custom css class to the Tab Section element where specific tabs need to be hidden, then adjust the css rules accordingly.

    #top .custom-tab-section-class-name a[href="#tab-2"][data-av-tab-section-title="2"] {
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Code block change seems to have affected page display? #1488877

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: ENFOLD SUPPORT #1488853
    in reply to: REDSYS PLUGIN – CREDIT CARD PAYMENT GATEWAY NOT WORKING #1488852

    Hi,

    Thank you for opening another thread.

    Unfortunately, we don’t provide support for third-party plugins, and we’re not familiar with Redsys. We’ll do our best and take a look. When we checked the Redsys Diagnostics panel, it indicated an issue with the API connection or integration, which might be the reason why the payment gateway is not working.

    Screenshot-2025-09-02-at-1-39-05-PM
    url image upload
    Please check this documentation for more info: https://sis-d.redsys.es/sis/CAs/comunicadoCertificado.html

    Is this the redsys checkout page?

    Screenshot-2025-09-02-at-1-44-36-PM
    url image upload
    We recommend keeping in touch with the plugin developers for additional assistance.

    Best regards,
    Ismael

    Hey fiorettipau,

    Thank you for the inquiry.

    1.) Did you create a header widget area and added an html or text widget to it? Please refer to this section for more info: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    2.) You can use the following css code to move the footer columns and align them with the site title:

    #footer .container .flex_column:nth-child(2), #footer .container .flex_column:nth-child(3), #footer .container .flex_column:nth-child(4) {
        margin-top: 100px;
    }

    Best regards,
    Ismael

    in reply to: Symbol/icon-List Icons bigger #1488849

    Hey rixi,

    Thank you for the inquiry.

    Try to use this css code to adjust the size of the icon inside the circle:

    .avia-icon-list .iconlist_icon.avia-svg-icon img[is-svg-img=true], .avia-icon-list .iconlist_icon.avia-svg-icon svg {
        height: 2em;
        width: 1.5em;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to ensure that the changes take effect.

    Best regards,
    Ismael

    in reply to: akkordeon doesn`t work #1488848

    Hey rixi,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue, or provide the login details in the private field? You can use platforms like Savvyify, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

Viewing 30 posts - 181 through 210 (of 66,608 total)