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Viewing 30 posts - 181 through 210 (of 67,432 total)
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  • Hey Dave Chapple,

    Thank you for the inquiry.

    The theme actually increases the compression quality compared to the default, which can sometimes result in heavier thumbnails or thumbnails with a larger file size than the original images. This is not intentional, but it can happen from time to time.

    Please create a test page and provide the URL in the private field so we can check the issue — screenshots would also be helpful.

    To adjust the default quality, try to add this filter in the functions.php file, then regenerate the thumbnails.

    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); 
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); 
    function avf_set_quality_mod($quality) { $quality = 60; return $quality;}
    

    Use this plugin to regenerate the thumbnails, but make sure to create a site backup first.

    https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: license renewal doesn’t work #1494870

    Hi,

    Thank you for inquiry.

    The notices shown in your screenshot are not fatal errors, so they shouldn’t affect the site in any way. To hide them from the dashboard, you’ll need to edit the wp-config.php file and add the following code:

    
    define( 'WP_DEBUG', false );
    define( 'WP_DEBUG_DISPLAY', false );
    

    Please make sure there are no duplicate entries of these lines in the file.

    Best regards,
    Ismael

    in reply to: video link not working #1494869

    Hi,

    Thank you for the inquiry.

    We tried replacing the Video element with a Code Block element and embed the video iframe there, and found that embedding is disabled for that particular video. You will need to adjust the video settings, as described in the following video:

    https://www.youtube.com/watch?v=h5UcAC4Ncjs

    Best regards,
    Ismael

    in reply to: Accordion starts with all items open #1494868

    Hi,

    Thank you for the inquiry.

    We couldn’t find the page with the Accordion element on your site, so we created a test page and left the Initial Open setting at its default value (zero), as described. On this test page, we can see that the toggle element is not working correctly. Did you add any custom scripts or modifications to the theme? Please also try deactivating all plugins to check if this is a plugin conflict.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Have you tried adjusting the Blog Layout and Styling in the Enfold > Blog Layout panel? Try adjusting the settings until you restore the previous layout.

    Best regards,
    Ismael

    in reply to: Enfold Photography portfolio DEMO content not uploading #1494784

    Hey Dave Chapple,

    Thank you for the inquiry.

    You may need to import the demo manually using the XML files. Simply download the demo you want from the github repository, extract it to wp-content/uploads/avia_demo_files/, and then go back to Enfold > Demo Import.

    Please check this documentation for more information: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494783

    Hi,

    We get a 403 Forbidden error when we try to access the page (see screenshot). This may be due to a custom server configuration. Please contact your hosting provider for more information.

    fbzuLNe.md.png

    Best regards,
    Ismael

    in reply to: change background on a page #1494782

    Hi,

    Thank you for the inquiry.

    The background option for the Color Section is located under Styling > Background Image. You can remove the background image there or replace it with another one.

    If you need to apply a solid background color, simply go to the Background Colors panel, as shown in the screenshot.

    fbzTkEQ.md.png

    Best regards,
    Ismael

    in reply to: modulo g-traslate #1494781

    Hi,

    Thank you for following up.

    The modification is working correctly on our end. If you can provide the login details, we’ll take a closer look. Please include the details in the private field.

    Best regards,
    Ismael

    in reply to: CPT Sticky Posts in Masonry #1494780

    Hi,

    As mentioned earlier, it’s not possible to separate the queries within a single loop. Since this requires a custom modification, we recommend hiring a freelance developer or reaching out to a customization platform such as Codeable for further assistance.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Enfold theme #1494779

    Hey Emilia Nevena,

    Thank you for your interests in the theme.

    Yes, it’s possible to add a video slider using either the Fullwidth Slider or the Fullscreen Slider. Please note that videos must be muted in order to play automatically.

    You can also use the Layer Slider, which is natively included in the theme, if you need to create a more advanced slider. To help you get started with the theme, please check the documentation. You can always reach out to us here in the forum if you have any further questions.

    https://kriesi.at/documentation/enfold/

    Best regards,
    Ismael

    in reply to: Caching Issue on Multiple Sites #1494778

    Hi,

    Glad to know that the issue has been resolved! Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: SVG Iconset and Iconfont Manager #1494777

    Hey promosapien,

    Thank you for the inquiry.

    After reimporting the icons, have you tried performing a search and replace in your database? Also, instead of just deleting the zip files, you may need to remove them from Enfold > Import/Export > SVG Iconset and Iconfont Manager before reuploading the icons. After that, you may also need to reconfigure the pages to use the new icon set.

    fbxPCml.md.png

    Best regards,
    Ismael

    in reply to: Search Box in Main Menu while using Mega Menu Plugin #1494776

    Hey Akhurst,

    Thank you for the inquiry.

    You can insert a widget area in the header and add a Search widget to it. Please check this documentation for more info: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Ismael

    in reply to: Image Gallery same size #1494755

    Hi,

    Thank you for the update.

    Please note that 300x300px will not be the exact size at which the thumbnails are generated. The resizing process also takes the image’s aspect ratio into account, so if the image is not perfectly square or has a different aspect ratio, it will not be resized to exactly 300x300px. This is why you’re seeing images with different dimensions.

    If you want to display a grid with uniform image sizes, you will need to upload images with the same dimensions and aspect ratio. Hope this clear things up a bit.

    Best regards,
    Ismael

    in reply to: modulo g-traslate #1494754

    Hi,

    Thank you for the update.

    Try to adjust the top property value from 150px to 20px or less.

    #top li.menu-item.menu-item-gtranslate {
        position: fixed !important;
        left: 0;
        top: 20px;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: CPT Sticky Posts in Masonry #1494753

    Hi,

    It’s not possible to assign different query or orderby parameters to posts within a single loop. You may need to add a separate Masonry element for posts with the ACF field and another for posts without it, which will make it easier to adjust their sorting or order.

    Best regards,
    Ismael

    in reply to: Setting default blog-Thumbnails #1494752

    Hi,

    Thank you for the inquiry.

    Unfortunately, it’s not possible to disable the slider in the post using the hook above. You’ll need to either edit the templates we mentioned above directly or create a copy of them in your child theme to override the parent theme’s templates.

    You can also try this script in the functions.php file:

    add_action( 'wp_footer', function () {
        ?>
        <script type="text/javascript">
            jQuery(document).ready(function ($) {
                $('.big-preview.single-big').remove();
            });
        </script>
        <?php
    }, 999);
    

    Best regards,
    Ismael

    in reply to: Masonary-width not controllable #1494751

    Hi,

    Thank you for the inquiry.

    Have you tried placing the Masonry Gallery inside a 1/1 Column element? Make sure you’re not using a Color Section, as this is a fullwidth element that will always push the sidebar underneath. Try to create a test page, enable the sidebar, add a 1/1 Column element and then insert the Masonry Gallery element inside it. Let us know the result.

    Best regards,
    Ismael

    in reply to: Plugin Advanced Custom Fields PRO #1494750

    Hey daninap,

    Thank you for the inquiry.

    Did you use an ACF shortcode?

    https://www.advancedcustomfields.com/resources/shortcode/

    You can also use the Dynamic Content option to display a specific ACF field. Please check this documentation for more information.

    https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/#acf-advanced-custom-fields-support

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Header text / image changes on all pages #1494749

    Hey schwabino,

    Thank you for the inquiry.

    Would you mind providing a link to the page and a screenshot of the issue? You can use platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: WooCommerce Features not working #1494748

    Hi,

    Thank you for the screenshot.

    To move the separator up, try o add this css code:

    .single-product .template-shop.sidebar_right {
        padding-top: 0;
    }
    
    #top.single-product .template-shop.sidebar_right .product > div, #top.single-product .template-shop.sidebar_right .product > .sidebar {
        padding-top: 50px;
    }

    Result:

    fD6Gprg.md.png

    Best regards,
    Ismael

    in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494747

    Hi,

    Thank you for the info.

    We get a 403 Forbidden error when we try to access the login or admin page. Did you create a custom login URL? Please temporarily disable any restrictions so that we can properly access the site.

    Best regards,
    Ismael

    in reply to: modulo g-traslate #1494657

    Hey daninap,

    Thank you for the inquiry.

    You can add this css code to adjust the position of the language switcher.

    #top li.menu-item.menu-item-gtranslate {
        position: fixed !important;
        left: 0;
        top: 150px;
    }

    fthnCS1.png

    Best regards,
    Ismael

    in reply to: Urgent Private Message for Support #1494656

    Hey loudcow,

    Thank you for your inquiry.

    A fix will be included in the next patch, which will be released soon. We appreciate your patience.

    Best regards,
    Ismael

    in reply to: drop shadow on buttons #1494655

    Hey bemodesign,

    Thank you for the inquiry.

    You can try this css code:

    #top .avia-button .avia_button_icon, #top .avia-button .avia_iconbox_title {
        text-shadow: 1px 2px black;
    }

    You can also apply a semi transparent background to the buttons:

    #top .avia-buttonrow-wrap .avia-button.avia-color-light {
        background: rgba(0,0,0,0.2);
    }

    Best regards,
    Ismael

    in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494654

    Hi,

    Thank you for the short clip.

    We may need to access the site to properly check the issue. Please create a test page and provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: CPT Sticky Posts in Masonry #1494653

    Hi,

    We adjusted the code in the functions.php file to move the posts with the date field first, but we’re not certain if the first two posts are ordered correctly. Could you check?

    ftXmFGj.md.png

    Best regards,
    Ismael

    in reply to: Chnage text only capital letters #1494652

    Hey studioinktvis,

    Thank you for the inquiry.

    Adding this css code should help capitalize the heading element.

    .template-page .entry-content-wrapper h1, .template-page .entry-content-wrapper h2 {
        text-transform: capitalize;
        letter-spacing: 1px;
    }

    ftXBbHu.md.png

    Best regards,
    Ismael

    in reply to: Alignment of Icons on Sliders #1494651

    Hey condonp,

    Thank you for the inuquiry.

    Looks like you have added the icons manually using html. Make sure to add a unique class name to the icon container, for example “av-custom-icon”, and then add this css code to adjust their minimum height.

    #top .slide-entry-excerpt.entry-content .av-custom-icon {
        min-height: 40px;
    }

    Result:

    ftWmjgp.md.png

    Best regards,
    Ismael

Viewing 30 posts - 181 through 210 (of 67,432 total)