Hey Biggy,

Thank you for the inquiry.

Did you install any cache or minification plugins in the site? Please make sure the cache is purged, and that the site actually contains the recent changes in the theme options. It’s possible that the site is still using the old minified HTML containing the cookie consent element.

Best regards,
Ismael

Hi,

Thank you for the update.

Is the block editor enabled? The title component in the new editor probably strips HTML tags by default. Please try to disable the block editor and use the classic editor instead. You can toggle that option from the Enfold > Theme Options > Select Your Editor settings.

Best regards,
Ismael

Hi!

@-doffine: I was just notified and informed by @Guenter that the removal of the notification is actually embedded in one of the theme’s config file, but it’s only going to work if you’re using the bundled version of the plugin. It has been available since 4.1.3, which is probably why we missed it. It’s located in the config-layerslider > config.php file, look for the handler_remove_layerslider_update_notification function. You can also use the “avf_show_layerslider_update_notification” filter to control the update notification.

Cheers!
Ismael

Hi,

Thank you for the clarification.

Is there a staging or development version of the site where we can see the issue? The live domain is still using an older version of the theme and the custom markup still displays properly in the title container. Please upgrade the theme to the latest version or give us access to the dev version of the site.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

@webmanu: We can’t seem to reproduce the issue on the site — the reCAPTCHA verification or spam protection in the contact form works fine.

@StudioArteimmagine: Where did you add the contact form? We don’t see any contact forms in the site, even in the contact page. Please create a test page and add a contact form element to it, or give us a direct link to the existing page with the element.

Best regards,
Ismael

Hi,

Thank you for the update.

The second column doesn’t have the necessary class attribute, so it breaks the layout of the row. Please add this css code to re-apply the required column style when the “Equal Height” option is enabled.

#top .av-equal-height-column-flextable .flex_column {
	float: none;
	display: table-cell;
}

You might have to toggle the Performance > File compression settings after adding the code.

Best regards,
Ismael

Hi,

Sorry for the delay. Applying a minimum height to the icon grid items seem to help. Please add this code in the Quick CSS field or the child theme’s style.css file.

.avia-edge .avia-icongrid-numrow-3 li {
    min-height: 353px;
}

You can also apply a custom css class or ID attribute to the element if you don’t want to use the default selectors.

Best regards,
Ismael

Hi,

Thank you for the update.

We found a script related to the layer slider, which is also applicable to the revolution slider, but what the script does is remove the “fixed” height so that the slider adapts to the browser view port. It doesn’t apply the height. The function is called layer_slider_height_helper and it is located in the js > shortcodes.js file around line 44:

//layer slider height helper
        if($.fn.layer_slider_height_helper)
        $('.avia-layerslider').layer_slider_height_helper();

Please contact the plugin author for additional info.

Best regards,
Ismael

Hi,

https://prnt.sc/pmvj4c

Sorry for the delay. Have you tried to disable the theme’s Performance > File Compression settings? The screenshot above displays the merged file containing the scripts. Toggling the option will regenerate the scripts and it might help fix the issue. You can also try to edit the js > avia-snippet-cookieconsent.js file, look for this code around line 645:

if( window.doNotTrack || navigator.doNotTrack || navigator.msDoNotTrack || 'msTrackingProtectionEnabled' in window.external ) 

.., then replace it with:

if( window.doNotTrack || navigator.doNotTrack || navigator.msDoNotTrack ) 

Let us know how it went.

Best regards,
Ismael

Hey stefan30,

Thank you for the inquiry.

Is there a way to load the image container Featured Image or Gallery via the Avia Builder?

This might be possible using a custom shortcode and by calling the get_the_post_thumbnail function within it. The function retrieves the post’s featured image or post thumbnail.

// https://developer.wordpress.org/reference/functions/get_the_post_thumbnail/

And here’s the documentation for a custom shortcode.

// https://codex.wordpress.org/Shortcode_API

After creating the shortcode, you can use it within a text or code block in the advance layout builder. Unfortunately, we can’t help you with the modification because it’s beyond the scope of support.

Best regards,
Ismael

Hi,

Thank you for the update.

The column elements don’t have that option by default, but you can apply a custom css attribute and add the following css code to hide it on tablet view.

@media only screen and (max-width: 1024px) {
    .hide-on-tablet {
       display: none !important;
    }
}

The columns don’t stack up above each other on tablet view, so having that option might break the layout of the rows.

Best regards,
Ismael1

Hi,

Thank you for the update.

The code is still in the chimera > style.css file. It doesn’t look like you installed any minification plugins or enabled the file compression option from the theme, so it’s probably cached or it’s still in the file. Please post the login details in the private field so that we can inspect the dashboard.

Best regards,
Ismael

Hi Bruno!

Thank you for the inquiry.

Did you do the changes directly in the parent theme folder? The Performance > File Compression settings are currently enabled, so it’s possible that the changes are still not included in the merged file. Please try to disable the file compression option temporarily, then check the page again. Make sure to remove the browser cache prior to checking the page.

Cheers!
Ismael

Hi,

Thank you for the update.

Did you try to disable the plugins temporarily? The privacy modal popup window doesn’t display because the lightbox script in your installation is not working properly. We didn’t find any errors in the site, so the issue is probably cause by a plugin or a custom script.

Best regards,
Ismael

Hi,

Thank you for the update.

So, do you know any plugin that analyzes the size resolutions

We don’t know of any plugin that does that, unfortunately. You have to analyze the site yourself and take note of the thumbnails that are frequently used and those that are not. You can then decide whether to keep, or remove them using the suggested plugin. You can also use a filter to unset the predefined thumbnails that you’re not planning to use — same filter that we suggested in the following thread.

// https://kriesi.at/support/topic/photos-taking-up-a-huge-amount-of-space-on-my-site-storage-anything-i-can-do/#post-1051136

This is the plugin.

// https://wordpress.org/plugins/simple-image-sizes/

The plugin does its job perfectly, but make sure to create a site restore point just in case. And you shouldn’t worry about removing a specific thumbnail because WordPress automatically falls back to the original image when the specified thumbnail does not exists.

Best regards,
Ismael