Hi,

Thank you for the update.

Try to adjust the max-width value in the css media query from 768px to 480px.

@media only screen and (max-width: 480px) {
.responsive #top .av-masonry-entry {
    width: 49.9% !important;
}
}

Please don’t forget to toggle the Performance > File Compression settings after adding the code.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

You have to import the parent theme settings after the child theme activation. The button is located in the Enfold > Import/Export panel. That should transfer the parent theme settings to the child theme.

Related thread: https://kriesi.at/support/topic/child-theme-for-an-existing-enfold-site/#post-787672

Best regards,
Ismael

Hi,

Thank you for the update.

Have you tried setting the “From Email” of the Admin Notification to ” (Email address hidden if logged out) ” instead of the default {admin_email}? Or try to add the actual email address instead of the admin_email placeholder. We’ll try to assist you further with the issue, but you’ll need to get in touch with the plugin developer for additional help.

Best regards,
Ismael

Hi,

Thank you for the update.

1.) Yes, that’s possible. Go to the Enfold > Footer panel, then add the [nolink] shortcode in the “Copyright” field along with your own custom footer text.

2.) You can manually add your own text in the Privacy & Cookies panel. Just look for the “Modal Popup Window” section.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

This was our last reply regarding the video.

And regarding the video, you have to accept the cookies first and reload the page. In the upcoming version, you can choose to automatically reload the page after accepting the cookies.

As stated above, this is because of the new privacy and cookie options. Users have to accept the cookies first, then reload the page in order to see the videos. In the latest version, you’ll be able to autoreload the page once the user accepted the cookies. That version is now available in the beta version in case you want to try it. (see private field)

Best regards,
Ismael

Hey ICEMAN,

Thank you for the inquiry.

Where can we see the actual images? Are they from a blog posts or archive widget? Please provide the link in the private field. That thumbnail (940x940px) is not generated by the theme if I am not mistaken.

Best regards,
Ismael

Hi,

Thank you for the update.

We deactivated the plugins temporarily, then tried to update the theme in the dashboard but it didn’t work, so we activated the plugins again. Now it’s stuck in the “google_authenticator_user_page”. You may need to update the theme manually via FTP this time.

// https://kriesi.at/archives/the-complete-guide-to-updating-enfold
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Thank you for the update.

This css code should make the lightbox container stick on scroll.

.mfp-wrap.mfp-gallery.mfp-close-btn-in.mfp-auto-cursor.avia-popup.mfp-zoom-in.mfp-ready.mfp-image-loaded {
	position: fixed !important;
	top: 0;
}

Let us know if that’s what you’re after.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you add this code?

.inner_sidebar {
    margin-left: 50px;
}

It pushes the sidebar content out of the center and more to the right. Please remove the css code and toggle the Performance > File Compression settings.

Best regards,
Ismael

Hey S-edwards,

Thank you for the inquiry.

That feature is disabled on mobile devices by default, which is why you have to add a fallback image. On mobile view, it will switch to the fallback image automatically. If you really need a video inside a slider, use the Layer Slider plugin. Or replace the slider with an actual video element. You can toggle the elements’ visibility in the Screen Options panel.

Best regards,
Ismael

Hi,

Sorry for the delay.

The staging site now redirects to the live site, so we are not really sure if the issue still exists. Anyway, I guess the issue occurs because the font weight of the headings is set to 600. This weight is not available for the “Lato” font, so iOS considers that the font doesn’t exist and applies a different font. Did you add this css code?

h1, h2, h3, h4, h5, h6 {
    font-weight: 600;
}

Please remove it, then toggle the Performance > File Compression settings.

Best regards,
Ismael

Hey AWZ,

Thank you for the inquiry.

It’s nothing critical. The current script version for the map is 3.35 while the latest version is 3.37 or 3.38, and it will be updated on November to 3.39. We’ll change that in the next update.

Best regards,
Ismael

Hi!

Thank you for the update.

You can create an image with a custom “play” button in it — usually contained in a dark transparent background. That should be sufficient to tell the users that there is a video element in the page.

Regards,
Ismael

Hi,

Thank you for the update.

How did you add the section with the stretched image? Is that a custom container? Please post the login details in the private field so that we can check the settings. The blog page demo is consists of a Color Section with a background image size set to “Stretch to fit”, and a Blog Posts element.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you set the Enfold > Main Menu > Burger Menu > “Clone title menu items to submenu” to “Create a clone for the title menu item”? This should create a copy of the parent menu item inside the submenu container.

Best regards,
Ismael