Forum Replies Created
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October 2, 2019 at 4:41 am in reply to: Fonts changed and Envato Token says invalid. …but it is valid. #1144036
Hi,
Thank you for the update.
We found this error or warning in the console.
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://xgm.aus.mybluehost.me/wp-content/uploads/avia_fonts/type_fonts/roboto-slab/robotoslab-light.ttf. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).
It means that the source, where the fonts files are, is not accessible. Please make sure that the server is configured properly or that cross origin requests are allowed. More info in the documentation.
// https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Best regards,
IsmaelHi,
@bartroovers: The code above will only take effect on mobile view. Please add it in the Quick CSS field.
Best regards,
IsmaelOctober 2, 2019 at 4:28 am in reply to: Option(s) to link directly to maonry element filtered #1144032Hey lampije,
Thank you for using Enfold.
You can include the category name as URL-query string parameter and then create a script that will trigger a specific sort button based on the value of the parameter. You can find examples in the following threads.
// https://kriesi.at/support/topic/linking-to-filtered-portfolio-ajax/#post-430830
// https://kriesi.at/support/topic/using-a-from-another-page-to-pre-sort-a-masonry-element/#post-1114268Best regards,
IsmaelHey Jaispirit,
Thank you for the update.
1.) Seems to be an issue with the file compression settings. The protocol in the “remove” image URL is invalid. Please disable the Performance > File Compression settings temporarily.
2.) Disabling the compression might also help fix this issue. If not, try to deactivate the plugins temporarily except for WooCommerce.
Best regards,
IsmaelHi,
Alright. Let us know if you need more help. We’ll keep the thread open.
Best regards,
IsmaelHi,
When you click one of the templates, the shortcodes or builder elements contained in it will be added to the current page you’re editing. You can also save the current content of the page as template and add it somewhere else.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
You can adjust the height of the header container by setting the Enfold > Header > Header Size to “custom pixel value” and selecting a specific height value in the Header Custom Height settings.
Best regards,
IsmaelOctober 2, 2019 at 3:59 am in reply to: How to set up a page like your demo Minimal Photography #1144025Hi,
This is not possible because the attachment or image post type doesn’t support post tags. You have to create portfolio items and add post tags to them.
Best regards,
IsmaelHey milano24ore,
Thank you for the inquiry.
That is possible but it will require modifications that are beyond the scope of support. Please hire a freelance developer, or contact our partner, Codeable. Thank you for understanding.
Best regards,
IsmaelHi,
Thank you for the update.
You can start with this css code and adjust it as necessary.
// https://pastebin.com/XZ7xV1kp
You need to set the Enfold > Header > Header Layout > Menu and Logo Position to “Logo left, Menu right”.
Best regards,
IsmaelOctober 2, 2019 at 3:19 am in reply to: Enfold Child Theme – Layer Slider only shows up on one page #1144022Hey Susanne,
Thank you for the inquiry.
There are errors in the page, which are generated from an internal script added in the head tag.
TypeError: window.document.getElementById(...) is null 2 zaz.webkraft.ch:314:37 init https://zaz.webkraft.ch/:314 jQuery 8 TypeError: window.document.getElementById(...) is null
What is the “drawOnScroll” script for? Where did you get it?
Best regards,
IsmaelHey Cherryadvertising,
Thank you for the inquiry.
We checked the site on the “whatismyscreenresolution” tool using the 22″ Desktop, 13″ Macbook resolution and we couldn’t see any issue. Could you give us a screenshot of the issue?
Best regards,
IsmaelHi,
You can’t use the mailchimp form in the maintenance mode page because the HTTP status is already set to 503 — which means that the server is temporarily unavailable.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
The error points to the “av_icon_char” function in the searchform.php file. This function generates the character code for the search icon, so what we did is check the search page but we didn’t see any errors there. The magnifying glass icon in the search bar is displaying properly. (see private field)
This is also included in the error stack trace.
#6 /var/www/clients/xxxxxx/web00/web/wp-content/plugins/wp-cerber/cerber-load.php(3632): include(‘/var/www/client…’) #7 /var/www/clients/xxxxxx/web00/web/wp-content/plugins/wp-cerber/cerber-load.php(1900): cerber_404_page()
The error points to a plugin called “wp-cerber” and the function “cerber_404_page”. What is the plugin for?
Best regards,
IsmaelOctober 2, 2019 at 2:26 am in reply to: Small Problem in WPML Copy of the orginal contents to other languages #1144013Hi,
Thank you for in the inquiry.
Did you translate the media or image files? Please refer to the following documentation to learn more about media translation.
// https://wpml.org/documentation/getting-started-guide/media-translation/
You can’t see the section because it’s blank or the translation of the image is not found.
Best regards,
IsmaelHi,
Awesome! Glad that you found the issue. That css code will not affect the scroll script, so you can leave it as it is. Let us know if you need anything else.
Best regards,
IsmaelHi,
Could you check if the following PHP settings are enabled in your server?
allow_url_fopen allow_url_include register_globals
These settings will allow remote requests.
// https://kriesi.at/support/topic/can-t-import-demo-data/#post-1059348
The auto update works for most users, so it’s safe to say that this is not an issue with theme. We have posted the debugging info issue to our git repository.
Best regards,
IsmaelHi,
Do you need more help with this? Looks like you’ve managed to separate the contact form and the text using columns inside a color section. Please let us know if we can close the thread.
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the character code of the icons in the filter.
$icons['medium'] = array( 'font'=>'fontello', 'icon' => 'uf23a'); $icons['telegram'] = array( 'font'=>'fontello', 'icon' => 'uf2c6');
They display properly now.
Best regards,
IsmaelHi,
Thank you for the inquiry.
1.) Where can we see the issue? Please provide the link to the actual page with missing translations, and a screenshot will help as well.
2.) You need to configure your DNS records in order to use a subdomain. You can find more info about that in the WPML documentation. Here’s the link.
// https://wpml.org/2016/04/use-wpml-different-domains-per-language/
Please contact the WPML team if you need assistance setting it up.
Best regards,
IsmaelHi,
Thanks Basilis but this plug in needs to upload 3000px images size so it’s to big for me.
Where did you see that instruction? That is probably the recommended size but it’s not required — any image size is allowed. If you don’t want to use the plugin, please try the suggestion above. Add two Image elements, use a larger version of an image in the first one and a small version in the other. After that, edit both elements’ Screen Options to toggle their device visibility. Or just use the original version of the image for both desktop and mobile view. It won’t affect the performance that much as long as you control the number of entries in a single page.
Best regards,
IsmaelHi,
Thank you for the follow up.
You can also try this css code to hide the caption when the video is playing.
.av-video-slide.av-video-playing .caption_container { opacity: 0; visibility: hidden; }
Please don’t forget to toggle the Performance > File Compression settings if it’s enabled.
Best regards,
IsmaelHey netzhautflimmern,
Thank you for the inquiry.
The category info is included in the search results template by default. Did you modify the includes > loop-search.php file? In that file, you’ll find this code.
$taxonomies = get_object_taxonomies(get_post_type($the_id)); $cats = ''; $excluded_taxonomies = array_merge( get_taxonomies( array( 'public' => false ) ), array('post_tag','post_format') ); $excluded_taxonomies = apply_filters('avf_exclude_taxonomies', $excluded_taxonomies, get_post_type($the_id), $the_id); if(!empty($taxonomies)) { foreach($taxonomies as $taxonomy) { if(!in_array($taxonomy, $excluded_taxonomies)) { $cats .= get_the_term_list($the_id, $taxonomy, '', ', ','').' '; } } } if(!empty($cats)) { echo "<span class='text-sep'>/</span>"; echo '<span class="blog-categories minor-meta">'.__('in','avia_framework')." "; echo $cats; echo '</span>'; }
That block of code renders the category info.
Best regards,
IsmaelOctober 1, 2019 at 7:54 am in reply to: Enfold – with the Visual Artist Demo files – two small issues #1143582Hi,
The same code will also fix the anchor issue. It doesn’t scroll to the correct position initially because the masonry didn’t animate yet, so the height of its container is different. In order to fix the scroll issue, we disabled the masonry animation. Please check it again on incognito mode.
Thank you for understanding.
Best regards,
IsmaelHi,
Thank you for the update.
It is working properly on our end — tested it on Firefox Windows 10. Please check the screenshot below.
Screenshot: https://imgur.com/a/9QFxJUk
In which browser are you testing it?
Best regards,
IsmaelHey Mohammad Mostafa,
Thank you for using Enfold.
The width and height of the masonry items are defined using css. Why do you need to add those attributes? They are not required. If you really need to add the attributes, then you need to edit the config-templatebuilder > aviashortcode > av-helper-masonry.php file. The required modification may differ depending on the current size settings, but you should see the masonry item markup starting from line 359 of the said file.
Best regards,
IsmaelHi,
Thank you for the inquiry.
There is an error in the merged file, which is probably causing the mega menu script to break. This is the error.
ReferenceError: jQuery is not definedautoptimize_a52619c6a280603cb660891ea6fbf2be.js:21:1 <anonymous> https://www.zauber-rauch-hannover.de/wp-content/cache/autoptimize/js/autoptimize_a52619c6a280603cb660891ea6fbf2be.js:21
Did you add any custom scripts in the site? Please disable the Autoptimize plugin temporarily.
Best regards,
IsmaelHi,
Thank you for the update.
The effect used in the demo can be replicated by adjusting the Transitions > Rotation, Skew & Mask values. Just play around with the fields and click the Preview > Slides to see the effect. That particular effect is consists of 4 layers with different and subsequent Timing.
Best regards,
IsmaelHey Cemal Onur,
Thank you for using Enfold.
You can include the alt attribute in the markup by editing the config-templatebuilder > av-helper-masonry.php file. Look for this code around line 404:
$bg = '<div class="av-masonry-outerimage-container" alt="'.$alt.'">'.$img_before.'<div class="av-masonry-image-container" ' . $img_style . $outer_title . '>' . $img_html . '</div></div>';
.. then replace it with:
$bg = '<div class="av-masonry-outerimage-container">'.$img_before.'<div class="av-masonry-image-container" ' . $img_style . $outer_title . '>' . $img_html . '</div></div>';
Best regards,
IsmaelHey tmsifting,
Thank you for the inquiry.
You can set a minimum height to the portfolio items. Add this css code in the Quick CSS field.
@media only screen and (min-width: 768px) { .grid-image { min-height: 276px; } }
However, it’s still recommended to just upload images with the same sizes and aspect ratio instead of the above.
Best regards,
Ismael -
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