Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the info.
We tried editing the page but someone else is already on it. We don’t want to interrupt whatever it is he’s doing, so we’ll just try again once he’s done.
geoff is currently working on this post, which means you cannot make changes, unless you take over
Best regards,
IsmaelHi,
Sorry for the delay. We usually reply within 24 hours, so we should be able to check the site anytime around that period. Is there a staging or development version of the site?
Best regards,
IsmaelDecember 21, 2019 at 3:29 am in reply to: Portfolio grid & Ticket button in bottom right corner #1168369Hi,
Sorry for the delay. We tried to access the site using the login credentials above but it didn’t work; the account seems to be invalid. Please check the info carefully or post another login account so that we can check the dashboard. Also, make sure that the Appearance > Editor panel is accessible in case we need to edit the files.
The site is looking good by the way. :)
Best regards,
IsmaelHi,
Thank you for the info.
The font color is already set to white and it has full opacity.
#top .av-subheading p { opacity: 1 !important; color: #fff !important; }It probably doesn’t stand out because white doesn’t contrast well with light red.
Best regards,
IsmaelDecember 20, 2019 at 7:33 am in reply to: WooCommerce Product Slider – Set Number of Columns to 1? #1168050Hi,
Thank you for following up.
This css code should adjust the width of the product item in that particular page.
.page-id-3560 .shop_columns_2 .products .product { width: 100% !important; }Please don’t forget to toggle the Performance > File Compression settings after adding the code.
Best regards,
IsmaelDecember 20, 2019 at 6:57 am in reply to: 404 Error Loading /wp-content/uploads/dynamic_avia/enfold.css on fresh install #1168047Hi,
Sorry for the delay. The SFTP account seems to be already expired because then authentication fails whenever we try to access the file server. Please remove the account expiry if possible.
Best regards,
IsmaelDecember 20, 2019 at 5:52 am in reply to: WooCommerce: How to manage Product Order in Next/Prev Product Navigation #1168040Hi,
Thank you for the info.
What do you mean exactly when you say Menu_Order Field? Is that the Order field in the Page Attributes meta box where you can sort posts manually based on the integer value? Please check the documentation below for reference.
// https://en.support.wordpress.com/pages/page-options/
If that is not what you’re referring to, then the filter above is not really doing what it’s supposed to because what it does is change the sort order based on the value of the Order field.
Best regards,
IsmaelHi,
Thank you following up.
Would you like to remove the social icons on mobile view? If so, then you can use the following css code; it will also move the mobile menu further to the right beside the header widget.
@media only screen and (max-width: 767px) { .responsive #top #header #header_main nav .social_bookmarks { display: none; } .avia-menu.av_menu_icon_beside { padding-right: 13px; padding-left: 13px; } }Best regards,
IsmaelHi,
Thank you for the update.
We can’t seem to reproduce the issue on our end; editing the padding value is working as expected and it doesn’t lose its value on update. We also tried editing it multiple times without updating the page and it works fine. Tested it in Firefox on Windows 10. Which browser are you currently using?
Best regards,
IsmaelDecember 20, 2019 at 5:27 am in reply to: Can you link a photo in a masonry gallery to a page #1168036Hi,
Thank you for following up.
Yes, you can disable the debug mode and remove the shortcodes field in the advance layout builder by removing that snippet from the functions.php file.
Best regards,
IsmaelHi,
Thank you for following up.
Yes, you can style of the content container differently on mobile devices. Try this code.
@media only screen and (max-width: 767px) { .av-inner-masonry-content { min-height: 49px; } }This should work for mobile phones.
Best regards,
IsmaelHi,
Thank you for the update.
We modified the enfold\config-templatebuilder\avia-shortcodes\postcontent.php and edit the code around line 252 so that it will process the shortcodes instead of just returning the output value. The shortcodes are now rendering properly in the tab, but the layout is broken as expected. You should avoid using the post content shortcode anywhere else other than the builder itself.
Best regards,
IsmaelDecember 20, 2019 at 4:34 am in reply to: Grid Layout is showing all the same post in all categories #1168022Hi,
Sorry for the delay. We are still not sure why all posts are displaying in the category pages. We had to add this filter in the functions.php file to adjust the category archive query manually.
add_filter('avf_post_slider_args', function($atts, $context){ global $posts; if($context == 'archive') { $object = get_queried_object(); $atts['custom_query'] = array( 'post_type'=>get_post_types(), 'cat'=>$object->term_id ); } return $atts; }, 10, 2);The relevant posts are now displaying properly in the category pages.
Best regards,
IsmaelDecember 20, 2019 at 4:05 am in reply to: Sold out product are hidden but their attributes are visible in filter #1168013Hi,
Thank you for the update.
It looks like you’re using a third party extension that we are not familiar with, so I’m afraid that we won’t be able to effectively help you with the issue. You should contact the plugin authors for additional assistance.
Best regards,
IsmaelHey Advantage09,
Thank you for the update.
Try to move the 1/3 columns inside a color section, then apply a unique ID or class attribute to that color section so that you can apply a different style to the columns inside it. If the ID is “custom-section” for example, the css code would look something like the following.
@media only screen and (max-width: 1140px) { #custom-section .av_one_third { width:100%!important; } }You can also apply the class attribute to the columns directly.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHey Nancy,
Thank you for the inquiry.
You have to create a new path in the child theme where the theme will load the shortcodes from.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Add the snippet in the functions.php file, then create a folder called shortcodes inside the child theme directory. You will then be able to add the masonry script inside that folder to override the default one or create new builder elements when necessary.
Best regards,
IsmaelDecember 19, 2019 at 8:55 am in reply to: Add caption in lightbox under image in masonry gallery #1167649Hey Daniel,
Thank you for the inquiry.
The lightbox by default display the value of the title attribute, so the easiest solution is to put the description in the title attribute of the images. You can do that in the Media > Library panel. If you want to replace the title attribute or the source where lightbox gets the description, you have to modify the js > avia-snippet-lightbox.js file and look for this code around line 61:
image: { titleSrc: function(item){ var title = item.el.attr('title'); if(!title) title = item.el.find('img').attr('title'); if(!title) title = item.el.parent().next('.wp-caption-text').html(); if(typeof title == "undefined") return ""; return title; } },Please check the documentation for more info.
// https://dimsemenov.com/plugins/magnific-popup/documentation.html#options
Best regards,
IsmaelHey Technohead,
Thank you for the inquiry.
This plugin allows you to display product categories in a dropdown or select element.
// https://wordpress.org/plugins/product-category-dropdowns/
You can use its built-in widget instead of the default category widget from the WooCommerce plugin.
Best regards,
IsmaelHey!
Glad it works. We don’t really see a lot of sites with this kind of format or design, so this is probably one of those special cases where you have to include these kind of modifications. It’s not really necessary to have it as a built-in option.
Cheers!
IsmaelDecember 19, 2019 at 8:29 am in reply to: Dataprotection with Enfold? How to set header-tags? #1167646Hi!
@guenni007: Yes, thank you. I was just pointing out how he can move forward with this and that is by doing the recommended implementations in the tool.Regards,
IsmaelDecember 19, 2019 at 8:26 am in reply to: Blog post problem (posts with simple links to LinkedIn articles)… #1167645Hey Robert,
Thank you for the inquiry.
Set the post format to “Link” and add the link where you want the post to direct to at the very beginning of the post editor. The URL will be automatically applied to the post title.
// https://en.support.wordpress.com/posts/post-formats/
Best regards,
IsmaelHi,
Thank you for the inquiry.
You probably don’t need the consent bar and cookie/privacy tabs when you’re already logged in or inside the plugin’s dashboard, so this css code should help.
.logged-in #av-consent-extra-info, .logged-in .avia-cookie-content { display: none !important; }The privacy options doesn’t work properly in the plugin’s dashboard because some of the necessary class attributes in the html tag are missing.
Best regards,
IsmaelHi,
Thank you for the update.
We found an invalid markup in one of the elements in the page. This causes the succeeding elements to disappear when the page is updated.
<b>WE MAKE THE GAMES WE WANT TO <b>PLAY</b>There’s a p tag instead of the closing b tag. Please look for more invalid tags in the page and correct them.
Best regards,
IsmaelHey MichaelAlbany,
Thank you for the inquiry.
You can use the following css code to adjust the background color of the table.
.main_color table { background: rgba(255,255,255,.5); } .main_color tr:nth-child(2n), .main_color .avia-data-table .avia-heading-row .avia-desc-col, .main_color .avia-data-table .avia-highlight-col, .main_color .pricing-table > li:nth-child(2n), body .main_color .pricing-table.avia-desc-col li, #top .main_color .avia-data-table.avia_pricing_minimal th { background-color: transparent; } .main_color tr:nth-child(2n+1), .main_color .pricing-table > li:nth-child(2n+1), .main_color .pricing-extra { background: transparent; }You can change the background value of the last two css declarations if you want the rows to have alternating background colors.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Can we access the site? We would like to check the content of the advance layout builder. Please post the login details in the private field and set the builder to debug mode so that we can check the shortcodes.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelDecember 18, 2019 at 11:50 am in reply to: Full width Button – How to place icon to left of title and description? #1167227Hey Monica,
Thank you for the inquiry.
You can use the following css code to separate the button icon from the title and description. Adjust the width value if necessary.
#top .avia_button_icon_left { float: left; width: 10%; } #top .avia-button-fullwidth .avia_iconbox_title, #top .avia-button-fullwidth .av-button-description { float: right; width: 90%; } #top .avia-button-fullwidth::after { content: ""; display: table; clear: both; }Best regards,
IsmaelHi,
Thank you for using Enfold.
You have to replace the default font name fontello with the actual name of the font set, which is yelp. Please look for this line:
$icons['yelp'] = array( 'font' =>'fontello', 'icon' => 'ue800');Replace the value of the font key in the array.
$icons['yelp'] = array( 'font' =>'yelp', 'icon' => 'ue800');If it didn’t work, please post the login details in the private field so that we can check the icon. Make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHey chanjelin,
Thank you for the inquiry.
You can use the following css code to adjust the style of the tab titles.
#top .av-section-tab-title { padding: 0 20px 0px 20px; } #top .av-inner-tab-title, .av-tab-section-icon, #top .av-tab-arrow-container, #top .av-tab-section-image { width: auto; margin-bottom: 0; }Best regards,
IsmaelDecember 18, 2019 at 11:31 am in reply to: Modifying payment methods in « My account » woocommerce #1167220Hey Phet,
Thank you for the inquiry.
Can we have access to an account temporarily? We’ll need it to access the account page. Please provide the account details in the private field.
Best regards,
Ismael -
AuthorPosts
