Hey!

@mmr1234: The analytics script (GA) still collects data from your site when we enabled the theme’s cookie consent settings and set its behavior to the first option. This is the same observation that we have had previously. Please check the screenshot in our recent reply.

// https://kriesi.at/support/topic/google-analytics-not-tracking-after-enfold-theme-update/#post-1177181

You’ll see that GA is still collecting data from the site even when the cookie consent bar is still present or the user has not consented yet.

Best regards,
Ismael

Hi,

Thank you for the update.

This is what we get when we try to edit the home page in the advance layout builder. Check the screenshot below.

// https://imgur.com/a/ckdInGM

Please deactivate the cache and Jetpack plugin temporarily. The plugins are network activated.

Best regards,
Ismael

Hi,

Sorry for the confusion. We don’t really understand what you’ve written. Can you please elaborate further? What do you mean by “false format”?

Again, you can always use the Loco Translate plugin if you want to replace the translations with your own, or to correct existing ones.

Thank you for your patience.

Best regards,
Ismael

Hi,

Yes, it is possible. You can move the language switcher within the menu container and adjust the positions accordingly using css. Try to replace the snippet in the functions.php file with the following code.

function ava_icl_language_selector(){
	do_action('wpml_add_language_selector');
}
add_action('ava_after_main_menu', 'ava_icl_language_selector');

This will render the language switcher beside the main menu.

If you don’t want to change the filter and keep the header meta container, you can try this css code instead.

#header_meta {
	position: absolute;
	right: 0;
}

This will move the header meta container closer to the main menu container. Adjust the css code as you wish.

Best regards,
Ismael

Hi,

Thank you for the info. We’ll keep the thread open in case anything comes up.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

The slider is visible when we checked the site on IE11 and MS Edge. Please check the screenshot below.

Screenshot: https://imgur.com/a/R2N3cMf

Could you provide a screenshot of the issue including the browser console?

Best regards,
Ismael

Hi,

Which items are not supposed to display in the front page? Please provide a link to these pages so that we can check them. The issue only happened when you convert the posts to pages and vice versa, so this is a plugin related issue. You should contact the plugin developers for additional help.

The site above is no longer using the Enfold theme. Did you deactivate it?

Thank you for your patience.

Best regards,
Ismael

Hi,

Unfortunately, creating the flyouts submenu effect is not available with the default burger/mobile menu. It’s possible, but it will require significant amount of modification that is beyond the scope of support. You’ll have to contact a freelance developer to modify it or use a third party plugin like Ubermenu and use it in place of the default menu.

Thank you for your understanding.

Best regards,
Ismael

Hi,

Sorry for the delay. You have to remove the templates folder from your child theme directory. Please check the documentation below to learn more about how to properly override the plugin templates.

// https://docs.woocommerce.com/document/woocommerce-theme-developer-handbook/

Thank you for your patience.

Best regards,
Ismael

Hi,

the hacker simply bypassed it a

We don’t really know how they get around it, but they probably have a script that deletes the checkbox before filling up the fields with the details, then send it. Or they’ve found a way to manipulate the validation script. Either way, activating the Google reCAPTCHA option should help in this case as @victoria suggested because the form will be validated not only in the client-side but also in the server-side, which makes the contact form more secure. You should also install security plugins such as WordFence to block unwanted traffic from the site and for additional protection.

Best regards,
Ismael

Hi,

@Cliffy: As @spidercretions mentioned, the issue only happens when the Events > Settings > Display (tab) > Use updated calendar designs option is checked or enabled. Disabling it should fix the issue temporarily. We now know how the layout breaks, but we are not yet sure why it’s happening.

// https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro/#post-1185942

We’ve reported the issue to our channel. We’ll get back to you once we found a fix.

Best regards,
Ismael

Hi,

@iainski: Thank you for the info. We installed the Query Monitor plugin, but we are not seeing the query error related to the group_id column in the layer slider panel same as we had seen on other installation, so this is probably different. Please create a new thread/ticket and post the login details (WP, FTP and MySQL) in the private field. We’ll close this thread for now.

Best regards,
Ismael

Hi,

Thank you for the update.

The Resources sort button still displays because some of the items in the Masonry element belongs to that category. If you want to remove or hide it, you can use the following css code.

.resources_sort_button {
	display: none !important;
}

Best regards,
Ismael

Hey dalikhan3,

Thank you for the inquiry.

The menu item or anchor doesn’t work because the #services section is hidden on mobile view. Is it intentional? Please edit the #services color section and check the element visibility settings in Screen Options panel.

Best regards,
Ismael

Hi,

You’re welcome! Glad it’s working.

We edited the includes > loop-index.php file to append the read more button to the excerpt. For some reason, it’s not being added automatically.

Best regards,
Ismael