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Hi,
Did you create event goals in the GA console?
// https://support.google.com/analytics/answer/1033068#Anatomy
After creating a goal, you have to use the gtag command either as the value of the onclick attribute or the function to trigger on a click event.
// https://developers.google.com/analytics/devguides/collection/gtagjs/events
This is the line that you have to adjust.
$att = "onclick="_gaq.push(['_trackPageview', '/VP/XXX/XXX']);"";Replace _gaq with gtag.
Best regards,
IsmaelHey regispt,
Thank you for the inquiry.
Are you trying to add the icon in the mega menu columns? If you are, then you can add the icon shortcode in the Mega Menu Column Title field. Let us know if that helps.
Best regards,
IsmaelMay 1, 2020 at 10:26 am in reply to: create a validation before sending the request to database in order to translate the search query #1208767Hey Kick,
Thank you for using Enfold.
We are not really sure what you’re requesting or what you’re trying to do with the search results. Could you explain it a bit further?
Are you using a multilingual plugin like WPML or Polylang, and how do you save the search results in the database?
Best regards,
IsmaelHi,
Sorry for the late response.
1.) Can you give us a link to a product that is unavailable? Are you referring to a product that is out of stock?
2.) There are no product attributes available in your installation. How did you create variations for aproduct if there are no attributes?
Best regards,
IsmaelHi,
1.) What do you mean by spaces green? Do you want to change the color of contact form fields? If you want to change the color, use this css code.
#top .main_color .input-text, #top .main_color input[type="text"], #top .main_color input[type="input"], #top .main_color input[type="password"], #top .main_color input[type="email"], #top .main_color input[type="number"], #top .main_color input[type="url"], #top .main_color input[type="tel"], #top .main_color input[type="search"], #top .main_color textarea, #top .main_color select { border-color: red; background-color: blue; color: white; }2.) You should be able to set the default email address in the Settings > General panel.
Thank you for your patience.
Best regards,
IsmaelHi,
Sorry for the late response. Did you add any html tags in the page? Please make sure that those tags are closed properly and avoid adding script tags inside any of the elements. If you need to register a script, use the wp_enqueue_script function.
Best regards,
IsmaelHi,
Thank you for the update.
Yes, it would be nice if we can add adjust the animation speed in the element editor same as the animations and interval, but that’s not the case unfortunately. If you want, you can modify the av-helper-slideshow.php file, look for the code around line 267 and include the transitionSpeed in the data string.
$data = AviaHelper::create_data_string($this->config);The slider will then use the value of the data-transitionSpeed attribute instead of the default.
Best regards,
IsmaelHi,
Thank you for the update.
The dimension of the image is now 600x450px. Have you tried to increase a bit? What is the original size of the image?
Please post the login details in the private field so that we can check the dashboard.
Best regards,
IsmaelHi,
Thank you for the update. Yes, you have to add the code in the functions.php file — preferably in the child theme directory. Let us know if you need anything else.
Best regards,
IsmaelHi,
Sorry for the delay. You might have to create a custom shortcode or element that can display the categories. Please check the following documentation for more info about shortcodes.
// https://developer.wordpress.org/reference/functions/add_shortcode/
To get the categories, please check this page.
// https://developer.wordpress.org/reference/functions/get_categories/
Best regards,
IsmaelHey glodesign,
Thank you for the inquiry.
You can adjust the default catalog image size from the Appearance > Customize > Woocommerce > Product Images panel. Look for the Thumbnail width field and specify the maximum width value of the catalog images in pixels.
Best regards,
IsmaelApril 29, 2020 at 9:22 am in reply to: Video background in color section when set to not loop reverts to first frame #1208088Hey tonyiatridis,
Thank you for the inquiry.
We didn’t find the video in the page that you provided above or anywhere in the home page. Where can we see the slider? Please note that the snippet above will only work for mp4 or html5 videos — not for youtube or vimeo.
Best regards,
IsmaelApril 29, 2020 at 9:13 am in reply to: Layerslider plays a second time when page scrolls on mobile device #1208086Hey tonyiatridis,
Thank you for the inquiry.
You can set the number of Cycles or the number of times the slider will loop from Slider Settings > Slideshow panel. The default value is 0, which means that the slider will loop endlessly, so you have to set it to 1 if you don’t want the slider to repeat the cycle.
Best regards,
IsmaelHi,
Thank you for the update.
You can increase the size of the medium thumbnail in the Settings > Media panel. Make sure that the uploaded images are actually larger than the specified dimensions. You will also have to regenerate the thumbnails or upload the image again after adjusting the thumbnail size. Please use the following plugin.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Sorry for the delay.
1.) You can apply these css properties to the plugin’s search field.
.<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>-search { -webkit-appearance: none; border: 1px solid #e1e1e1; padding: 8px 6px; outline: none; font: 1em "HelveticaNeue","Helvetica Neue",Helvetica,Arial,sans-serif; color: #777; margin: 0; width: 100%; display: block; margin-bottom: 20px; background: #fff; background-color: rgb(255, 255, 255); border-radius: 0px; }Just replace the selector woocommerce-search with the appropriate one.
2.) Unfortunately, this is going to require modifications that are beyond the scope of support, so we won’t be able to help you with it. Please hire a freelance developer or contact our partner, Codeable.
Best regards,
IsmaelHey Guenter,
But why doesn’t even changing this value in the parent theme lead to the transition from the last slide back to the first one being controlled with the same transition speed?
Did you enable the Performance > File Compression settings? If you did, try to toggle or disable it temporarily to regenerate the scripts.
Best regards,
IsmaelHi,
Without going to WooCommerce Settings -> Inventory -> Hide out of stock items from the catalog
Sorry for the delay. The Hide out of stock items from the catalog option should be enabled to hide out of stock items from the shop page and the related product section.
In the woocommerce_output_related_products_args filter above, try to include the orderby and order parameters in the $args array.
'orderby' => 'rand', // @codingStandardsIgnoreLine. 'order' => 'desc',Best regards,
IsmaelHi,
Thank you for the idea. For now, you can add a new tab in the modal popup window containing a short info about the toggle or switch. You can also add a short notice in each tab to avoid confusion.
Example:
(green = active, gray = inactive)or
(green = on, gray = off)Best regards,
IsmaelHi,
Sorry about that. Looks like it only works when you’re logged in — the cart hash or cookies are not being saved properly when you’re not. Unfortunately, we are not yet sure why. According to the Woocommerce status page, the server contains an older version of PHP, so an upgrade to a higher version might help. Please try to upgrade PHP from v7.0.28 to v7.2 or later versions.
7.0.28-0ubuntu0.16.04.1-PHP 7.2 or above is recommended for better performance and securityBest regards,
IsmaelHi,
There’s nothing related to the templates or the new calendar designs, so it’s probably safe to update but make sure that there’s a restore point or a backup of the current version in case something goes wrong. You can also keep the new calendar designs disabled for now.
Best regards,
IsmaelHi,
The order text – image, image text, … (or vice versa) in the mobile display does not match the desktop view.
That is actually the expected layout of the cells on mobile view. The the cells or elements will just stack above each other and will not automatically switch in alternating position. One solution is to hide the cells with images and instead display an actual Image element above the text and have them display only on mobile view.
Best regards,
IsmaelHi,
Sorry for the delay. According to the page speed insight tool the Tidio Live Chat script is slowing the down the site significantly, and that there are excessive content in the page (928 elements in total).
Consider disabling the chat plugin or ask the plugin developer if it’s possible to delay the script so that it doesn’t block the main content. You should also consider reducing the content in the page and move other elements in sub pages.
Best regards,
IsmaelHi,
Have you tried changing the autostart column value of the options directly in the database? Search for the options in the database then manually change the autostart or try to use this query.
UPDATE 'wp_options' SET 'autoload' = 'null' WHERE 'wp_options'.'option_name' = 'aviaAsset_avia-head-scripts'; UPDATE 'wp_options' SET 'autoload' = 'null' WHERE 'wp_options'.'option_name' = 'aviaAsset_css_filecontent'; UPDATE 'wp_options' SET 'autoload' = 'null' WHERE 'wp_options'.'option_name' = 'aviaAsset_js_filecontent'; UPDATE 'wp_options' SET 'autoload' = 'null' WHERE 'wp_options'.'option_name' = 'aviaAsset_avia-footer-scripts';IMPORTANT: Please create a restore point or a backup of the database before running the query.
Best regards,
IsmaelHi,
You can only use vertical-align for inline elements, so it’s not going to work for the slider images. What are you trying to do exactly? If you don’t mind, please create a new thread and post the necessary details in the private field.
Best regards,
IsmaelApril 27, 2020 at 7:48 am in reply to: Burger/Mobile submenu links / How can I add a further colour for the… #1207441Hi,
Alright. We’ll close the thread now. Thank you for your patience.
Have a nice day.
Best regards,
IsmaelHi,
Did you remove the browser cache prior? Please try it again on incognito mode. Make sure to do a hard refresh before the test.
Best regards,
IsmaelApril 27, 2020 at 7:40 am in reply to: Google Analytics not tracking after Enfold theme update #1207438Hi,
@kaysejo: The analytics tag or snippet is missing from the Enfold > Google Services > Tracking Code field.// https://developers.google.com/analytics/devguides/collection/analyticsjs
You only added the Google Tag Manager snippet.
Please open a new thread if you need more help. We’ll close this one for now.
Best regards,
IsmaelHi,
Alright. Awesome. We’ll close the thread now. Please feel free to open a new one if you need anything else.
Have a nice day.
Best regards,
IsmaelApril 27, 2020 at 7:22 am in reply to: Fatal error caused in enfold/config-woocommerce/woo-loader.php #1207434Hey!
We found the issue at the very start of the config-gutenberg > class-avia-gutenberg.php file.
$load_gutenberg = version_compare( $wp_version, '5.0', '>=' ); if( ! $load_gutenberg ) { $load_gutenberg = defined( 'GUTENBERG_VERSION' ); } if ( ! $load_gutenberg ) { return; }The file doesn’t continue because for some reason the version of your WordPress installation is unknown. Please check the dashboard and you should the text “Version unknown” in the lower right corner.
Screenshot: https://imgur.com/a/nzFtXFk
Please try to deactivate the plugins temporarily or download a fresh copy of WordPress, then use it to overwrite the current installation.
Cheers!
Ismael -
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