Hi,

Sorry for the delay. We were not able to reproduce the issue on our end, but if it’s probably related to the animation property. You can then use the following css code to disable the generic animation of the timeline elements and make them immediately visible on page load.

.avia_transform .avia_start_delayed_animation.fade-in.av-milestone {
	-webkit-animation: none;
	animation: none;
	opacity: 1;
}

.avia_transform.avia_desktop .av-animated-generic.av-milestone {
    opacity: 1;
}

Best regards,
Ismael

Hi,

Have you tried uploading larger images? Current size of the images is around 1500x1000px and uploading a version that is twice that size should cover up retina displays nicely. The screen resolution of the latest iPad device is 2048×2732 pixels.

Best regards,
Ismael

Hi,

Agreed…as I mentioned I’ve tried 4 different plugins,
I’m using the theme’s default lightbox and I’ve tried 4 different FB plugins

I was actually suggesting that you disable the default lightbox plugin (magnificPopup) and install a different one. Have you tried that?

You can find the lightbox toggle in the Enfold > Theme Options and after turning it off, try to install one of these plugins.

// https://wordpress.org/plugins/simple-lightbox/
// https://wordpress.org/plugins/easy-fancybox/
// https://www.imagely.com/wordpress-gallery-plugin/
// https://fooplugins.com/foobox/
// https://wordpress.org/plugins/wp-lightbox-2/

I’ve added a note in the thread requesting other moderators to inspect the thread on iOS or Mac device.

Best regards,
Ismael

Hi,

But then when you go one level deeper to a topic,

Can you give us a direct link to a topic or forum page that is one level deeper? The last time we checked, the base slug or the Forum Single Slug is retained when we get to a sub topic. And it shouldn’t break the site as long as you don’t create pages, posts or post type with the same slug.

Best regards,
Ismael

Hi,

That is possible but it’s beyond the scope of support. You can ask a freelance developer to adjust the logic inside the wc_get_related_products function, and tell them that they have to find a way to pre shuffle the product items after querying them and before including them inside the $related_posts array or variable.

Best regards,
Ismael

Hi,

We added this code in the functions.php file to move the event content inside the main container.

// move container to main element
function ava_script_events_container() {
    if ( wp_script_is( 'avia-default', 'registered' ) ) {
        wp_add_inline_script( 'avia-default', "(function($) {
			$('.single-tribe_events #main + .container').appendTo('.single-tribe_events #main');
})(jQuery);" );
    }
 }
 add_action( 'wp_enqueue_scripts', 'ava_script_events_container', 9999);

Please don’t forget to remove the cache prior to checking the page.

Best regards,
Ismael

Hi,

Thank you for the update.

The post doesn’t look like that on our end. Which browser are you using? Please check the screenshot below.

Screenshot: https://imgur.com/a/Skfj5VN

Did you check it on incognito mode?

Best regards,
Ismael

Hi,

Have you tried using the tab element? It’s one of the few elements that can contain other elements inside, so it’s possible to add icons and columns, but you have to add the elements manually using their respective shortcodes. You can also try the Content Slider element.

Best regards,
Ismael

Hi,

Switching to Classic Editor. Template Builder is in safe mode and will empty the textarea so user cant edit shortcode directly. This seems like a pretty wrong thing to do.

This has been the default behavior of the Advance Layout Builder (ALB) ever since — elements in the builder are only editable in the builder area. If you want to manually edit the shortcodes in the builder, please set it to debug mode.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

And please note that the comment area will have to be added manually when ALB is active. It will only display automatically when a post or page is created using the default or classic editor.

Best regards,
Ismael

Hi,

We would like to help you with the issue but we are not that familiar with the plugin. And please note that we don’t provide support for third party extensions or plugins as stated on our support policy. You have to contact the plugin developers for additional assistance.

Best regards,
Ismael

Hi,

Glad to know that the script worked.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

You’re very welcome! Please don’t hesitate to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Please continue here: https://kriesi.at/support/topic/gtm-cookies-and-third-party-cookies/#post-1217604

Best regards,
Ismael

Hi,

The fix is not included in the latest version of the theme yet. We’ll add it in the next patch. Thank you for the confirmation.

Best regards,
Ismael

Hi,

Thank you for the update.

The so16165211_mobile_home_redirect is the name of the function — you can change it to whatever you want. And yes, the integer beside the case refers to the ID of the page which is then compared to the value of the $post->ID. If the value of the case match with the value of the expression ($post->ID), we assign the appropriate URL string to the $redirect variable.

And yes, you have to replace the case value with the actual ID of the pages in your installation, so 13 should be replaced with the ID of the about page because if that case matched, we assigned the ‘/about-mobile’ to the $redirect variable. You can of course add more cases in the switch if you want.

Best regards,
Ismael