Forum Replies Created
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July 3, 2020 at 9:42 am in reply to: Problem building shopping pages and WooCommerce made my web site crash #1227718
Hi,
Thank you for the update.
the database to get everything on tracks, fortunately it works again but I fear to try another WooCommerce plugin install .
Can you create a backup or a restore point of the site? You should create one if you haven’t already so that you can revert the site back to a working condition in case something goes wrong.
What do you mean by “dummy content page”? You might not be able to restore those items if they don’t exist in the trash unless there’s a backup or a restore point.
Best regards,
IsmaelHi,
Is this related to the other thread?
// https://kriesi.at/support/topic/enfold-and-events-calendar-integration-issues/
We provided a temporary solution for the updated calendar design option in the same thread.
// https://kriesi.at/support/topic/enfold-and-events-calendar-integration-issues/#post-1227689
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
It seems to be a cache issue. The translations work — even when not logged in — when we deactivate the Layer Slider > Options > Advanced > Use slider markup caching option.
Best regards,
IsmaelHi,
We are not yet sure why the column animation is not working, so we disabled it temporarily to make the text visible on page. We also tried to adjust the offset value of the waypoint script to trigger the animated number earlier than usual, but it’s still not working.
Did you add any modifications in the templates?
Best regards,
IsmaelHi,
Thank you for the info.
The modified version of the default-template.php file in the enfold > config-events-calendar > views folder is ignored when the new design option of the plugin is enabled. To fix the issue temporarily, you have to create a copy of the template file and place it inside the tribe > events > v2 folder in the child theme directory.
// https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro
Best regards,
IsmaelJuly 3, 2020 at 7:51 am in reply to: Adding Shortcode to "Link portfolio item to external URL" #1227687Hi,
What does the shortcode returns or renders when you add or embed it in a page? Did you wrap it in a do_shortcode function?
// https://developer.wordpress.org/reference/functions/do_shortcode/
What errors were thrown when you included the shortcode in the overlay? Please post it pastebin.com so that we can check it.
Thank you for your patience.
Best regards,
IsmaelHey Sheraly93,
Thank you for the inquiry.
We tested the modification in the page.php file and it seems to be working correctly. Do you see any errors in the page when the modification is added?
Please enable debugging in your installation and post the error on pastebin.com
// https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
Best regards,
IsmaelHi,
Sorry for the delay. You should be able to use this css code to create a smaller container with background behind the last two menu items.
#avia2-menu::after { content: ''; width: 165px; height: 31px; position: absolute; background: blue; top: -10px; right: -10px; z-index: -1; }Adjust it as necessary.
Best regards,
IsmaelJuly 3, 2020 at 7:22 am in reply to: Accessibility issues with main nav leaves US sites in danger of lawsuits :( #1227679Hey!
@dfpg: I forgot that you”ve enabled the Ubermenu plugin. Sorry about that. Is it still enabled? Unfortunately, the modification above will only work for the theme’s default menu. We might have to modify a different script for the Ubermenu plugin.@Mitch: Thank you for the info.
Regards,
IsmaelJuly 3, 2020 at 7:18 am in reply to: Activate drop-down in menu using keyboard for disabled users #1227675Hi,
Yes, making the arrow keys work for the next and previous menu items is going to be one of the problems that needs solving. A very clean and simple implementation can be found here: https://www.w3.org/TR/wai-aria-practices/examples/menubar/menubar-1/js/MenubarItemLinks.js
And the rough patch in this thread makes the sub menu accessible on Firefox — it will focusout on the very last menu item in the ul.
Best regards,
IsmaelJuly 3, 2020 at 7:01 am in reply to: Cannot change text from bold to unbold, when dublicating page #1227670Hey pimroll,
Thank you for the inquiry.
The text on the duplicated site are wrapped inside a strong tag, which is why the font characters are thick. How did you duplicate the page?
Did you add this css code somewhere?
strong, b { font-weight: 700; }It also sets the font weight value to 700 — default value is bold, but it doesn’t really make any difference without knowing why the duplicate page contains strong tags.
Best regards,
IsmaelHi,
Thank you for the update.
You forgot to add the avf_contact_form_submit_button_attr filter as @Mike suggested above. It should add the onclick attribute to the submit button and trigger the gtag function once the contact form is submitted. You can also create a script that listens or waits for a click event from the submit button, then triggers the tag manager function.
// https://www.w3schools.com/jsref/met_document_addeventlistener.asp
// https://api.jquery.com/on/Best regards,
IsmaelHi,
Thank you for the update.
It seems to be working properly now when the URL is accessed directly, but not when clicking from another tab.
Please try to include this code in the Quick CSS field or the style.css file.
.avia-image-container .avia_image, .avia-image-container .avia-image-overlay-wrap { -webkit-transition: none; transition: none; }Did you enable lazy loading?
Best regards,
IsmaelHi!
Thank you for the update.
This is the same css code that we provided above.
#top input:-webkit-autofill, #top textarea:-webkit-autofill, #top select:-webkit-autofill { background-color: transparent !important; background-image: none !important; color: #000000 !important; } select option { color: #000000 !important; }It doesn’t work yet because the Performance > File Compression settings are enabled. Please toggle or disable the css and js compression temporarily after adding the css code.
Cheers!
IsmaelJuly 2, 2020 at 3:17 pm in reply to: When I land on a post,, my menu underline changes to another menu item… #1227522Hey Eleina_Shinn,
Thank you for the inquiry.
1.) The News & Events page is set as the current menu item because by default WordPress sets the current Blog page (page_for_posts) as the current_page_parent of all posts. If you want the “People” menu item to be active when the current post belongs to the “Alumni” category, then you have to adjust the menu item class. Please check this thread for more info.
// https://kriesi.at/support/topic/navigation-blogpost-and-masonry/#post-1162144
2.) The post navigation can be enabled in the Enfold > Blog Layout > Single Post Options panel.
3.) Yes, that should be possible. You have to modify the includes > loop-index.php file and add a condition to this line.
//share links on single post avia_social_share_links();// https://developer.wordpress.org/reference/functions/has_category/
Best regards,
IsmaelHi,
Thank you for the info.
You can actually define your own toggle description or label by enclosing the text in the privacy shortcode. Example:
[ av_privacy_video_embeds]This is a custom privacy toggle label for video embeds in French.[ /av_privacy_video_embeds]Best regards,
IsmaelHi,
Sorry for the delay. The site is on maintenance mode, so we were not able to check the issues you described above. Please post the login details in the private field so that we can check the site.
We also recommend opening different threads for each inquiry instead of including multiple questions in a single post. You will usually receive faster response that way and allow other users to easily search for the solutions if they happen to have the same problem.
Thank you for your patience.
Best regards,
IsmaelJuly 2, 2020 at 1:20 pm in reply to: No ReadMore or Pagination on alternative template Blog Posts #1227481Hey!
No worries. We often missed the little things.
So what is the setting in the “Blog Posts element > Pagination > Post Number” for?
That is for when a custom page contains a Blog Posts element. It is also used when the Blog Layout is set to “Use the advance layout builder..” Please note that archive pages use the archive.php file template, so it doesn’t rely on the blog element or its settings.
Cheers!
IsmaelHey weasyweb2015,
Thank you for the inquiry.
This should be possible by creating a custom script. Please try to add this snippet in the functions.php file.
add_action('wp_footer', function() { ?> <script> document.addEventListener("DOMContentLoaded", function() { if(window.innerWidth > 769) return; document.getElementsByClassName("activeTitle")[0].dispatchEvent(new Event('click')); }); </script> <?php }, 9999);This will close the open toggle on smaller screens.
Best regards,
IsmaelHi,
That is quite huge. Are you sure it’s in Kilobit and not Bit?
Have you tried disabling the merged files timestamp from the Performance > File Compression settings? In the performance panel, enable or toggle the Show advanced options, then set the “Unique timestamp of merged files” to the second option.
These threads might be related if the server has object caching.
// https://kriesi.at/support/topic/still-massive-db-writes-issues-with-merged-js-and-css-w-w-o-object-caching/
// https://kriesi.at/support/topic/merged-styles-object-cache-using-redis/Best regards,
IsmaelJuly 2, 2020 at 12:31 pm in reply to: Tab section: Tabs added in new row instead of being aligned horizontally #1227460Hi,
Thank you for the screenshot.
If necessary, we can decrease the size of the font to make the title fully visible on smaller screens.
Add this css code in the Quick CSS field or the child theme’s style.css file.
@media only screen and (max-width: 767px) { #top .av-section-tab-title .av-inner-tab-title { margin-bottom: 13px; font-size: 11px; } }Please make sure to toggle the Performance > File Compression settings, and remove the browser cache after adding the code.
Best regards,
IsmaelJuly 2, 2020 at 12:23 pm in reply to: Linking between different Akkordeon elements on different sites using Anchors #1227452Hey DIE-PR-BERATER,
Thank you for the inquiry.
Have you tried creating a link tag manually inside the toggle content? Something like this:
<a link="https://site.com/page/#toggle-id-4">Link to another page with another accordion</a>Best regards,
IsmaelJuly 2, 2020 at 12:13 pm in reply to: Accessibility issues with main nav leaves US sites in danger of lawsuits :( #1227447Hi,
@dfpg: Is the Performance > File Compression settings enabled? Try to disable it temporarily and make sure that the scripts are not cached.@Mitch: We might have to dequeue the original script, copy it to the child theme, then enqueue it back using the new path or directory.
avia_enqueue_script_conditionally( $condition , 'avia-megamenu', $template_url."/js/avia-snippet-megamenu.js", array('avia-default'), $vn, true);// https://developer.wordpress.org/reference/functions/wp_dequeue_script/
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/Best regards,
IsmaelHi,
Setting the priority to less than 20 should have placed the product tabs above the related products.
add_action( 'woocommerce_after_single_product_summary', 'avia_woocommerce_output_upsells', 21); add_action( 'woocommerce_after_single_product_summary', 'avia_woocommerce_output_related_products', 20);As you may notice, the related product functions are also attached on the hook woocommerce_after_single_product_summary same as the product tabs and the priority is set to 20 and 21
Best regards,
IsmaelHi,
Thank you for the update.
a.) The separator takes the General Styling > Main Content > Border colors color value.
b.) There’s no such list because you can manually set the Color Section’s Styling > Section Colors to have the main content or alternate styling. Everything or every element inside that section will inherit the designated colors.
Best regards,
IsmaelJuly 1, 2020 at 11:04 am in reply to: Remove the default ajax search feature and replace is for Ajax Search Pro #1227216Hey phouthuijzen,
Thank you for the inquiry.
This is possible but we can’t find the function that does the search query for the plugin. You may need to ask the plugin author for it because we have to use it to replace the default get_posts function in the theme’s AJAX search.
Usage example of the avf_ajax_search_function filter can be found in the following documentation but only snippets for Relevanssi and SearchWP are available at the moment.
Best regards,
IsmaelJuly 1, 2020 at 10:54 am in reply to: Category filtering for Woocommerce from WOOF filtering plugin not working #1227211Hi,
You say it only works in shop page but the page ive sent to you its the shop page
Yes, the page is set as the base shop page but it is using the advance layout builder with the product grid element. The page has to use the default product template, so you have to switch to the default editor or disable the advance layout builder.
To show the difference, we created a temporary page, set it as base shop page and kept the default editor active. The filter now works properly but the layout is a bit broken, maybe because the plugin is not compatible with the block editor. (see private field)
Please contact the plugin author for additional assistance.
Thank you for your patience.
Best regards,
IsmaelJuly 1, 2020 at 10:32 am in reply to: Please support no-cookie solution in Video embedding shortcode #1227205Hi,
Looks like the only solution for now is to host your own video because implementing a different script for the invidio source may not be that easy.
<video style="outline:none;width:100%;background-color:#000" playsinline="playsinline" poster="/vi/AabmRjA5ATM/maxres.jpg" title="cobain makan martabak mini terenak !!" id="player_html5_api" class="vjs-tech" tabindex="-1" preload="auto" src="/latest_version?id=AabmRjA5ATM&itag=22"> <source src="/latest_version?id=AabmRjA5ATM&itag=18" type="video/mp4; codecs="avc1.42001E, mp4a.40.2"" label="medium" selected="false"> <source src="/latest_version?id=AabmRjA5ATM&itag=22" type="video/mp4; codecs="avc1.64001F, mp4a.40.2"" label="hd720" selected="true"> </video>We are not even sure if we can embed it or access the source. Have you tried embedding the video?
And have you tried this solution?
// https://stackoverflow.com/questions/42555450/how-to-embed-youtube-videos-without-cookies
We’ll forward the request to our channel.
Best regards,
IsmaelHi,
Did you set the Performance > Disable Template Builder Elements to the second option (Load only used elements)? The content slider is probably not working in the single post because there are no elements that requires the slideshow.js file. In the home page, there is a post slider or grid, so the required script is loaded.
You might have to set the performance option to “Always load elements” or manually enqueue the slideshow.js file in the posts.
Thank you for your patience.
Best regards,
Ismael -
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