Forum Replies Created
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June 11, 2025 at 6:51 am in reply to: keyboard navigation with”OneTab” plugin is not supported #1485307
Hey solf,
Thank you for the inquiry.
Which elements are not accessible with the plugin? Elements should be tabbable and focusable by default. For example, search fields should be accessible using the Enter key. The heading elements in the theme use proper heading tags, and navigations such as the main menu are wrapped inside a nav element.
Unfortunately, we do not provide support for third-party plugins, as stated in our support policy. Please keep in touch with the plugin developer for further assistance with the modification.
Thank you for your understanding.
Best regards,
IsmaelHi,
No problem! Feel free to open another thread if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Unfortunately, you cannot override the initial script using a child theme. This will have to be modified directly in the parent theme. Please contact a freelance developer as suggested if you need more assistance with the customization.
Best regards,
IsmaelHi,
Thank you for the info.
We are not certain why the search SVG icon is not displaying, but we managed to work around the issue by adding this code in the Quick CSS field:
#top .menu-item-search-dropdown > a.avia-svg-icon svg:first-child, #top .menu-item-search-dropdown > a.avia-svg-icon img[is-svg-img="true"] { z-index: 1; }
We also added this script to make sure that when the SVG icon is clicked, it displays the AJAX search field.
add_action( 'wp_footer', 'av_custom_script', 100 ); function av_custom_script() { ?> <script> // trigger ajax search field document.addEventListener("DOMContentLoaded", () => { const svg = document.querySelector("#menu-item-search svg"); if (svg) { svg.addEventListener("click", (e) => { e.preventDefault(); e.stopPropagation(); const parentLink = svg.closest("a"); const parentLi = svg.closest("li"); if (parentLink) { parentLink.click(); } else if (parentLi) { parentLi.click(); } }); } }); </script> <?php }
Best regards,
IsmaelJune 10, 2025 at 4:57 am in reply to: Using Dynamic Content for CSS-Classes / Hidding elements #1485258Hey Pflegehilfe24,
Thanks for getting in touch.
Unfortunately, this is currently not possible. You may need to create a custom wp_ajax script that retrieves a specific post meta and hides the section based on the value. The article and documentation below should help.
— https://benmarshall.me/wordpress-ajax/
— https://developer.wordpress.org/reference/hooks/wp_ajax_nopriv_action/If you need further help with this customization, we suggest hiring a freelance developer or contact our partner, Codeable.
— https://kriesi.at/contact/customization
Thank you for your understanding.
Best regards,
IsmaelHey ronduring,
Thank you for the inquiry.
Unfortunately, there is no built-in option for this. You can find the code for the map in the avia/av/app/public/wp-content/themes/enfold/framework/js/conditional_load/avia_google_maps_api.js file. If you need further help with customization, we recommend hiring a freelance developer or contacting Codeable using the form below.
— https://kriesi.at/contact/customization
Best regards,
IsmaelHey GWS,
Thank you for the inquiry.
Try to include this css code.
#scroll-top-link.avia-svg-icon svg:first-child, #scroll-top-link.avia-svg-icon:hover svg:first-child { stroke: #ffffff; fill: #ffffff; }
Result:
Best regards,
IsmaelHi,
We edited the code again to display only the rounded discount percentage, without a range.
add_action( 'woocommerce_before_shop_loop_item_title', 'avf_woocommerce_sale_badge', 20 ); function avf_woocommerce_sale_badge() { global $product; if ( $product->is_type('simple') ) { $regular_price = floatval( $product->get_regular_price() ); $sale_price = floatval( $product->get_sale_price() ); if ( $regular_price > 0 && $sale_price > 0 && $sale_price < $regular_price ) { $percentage = round( ( ( $regular_price - $sale_price ) / $regular_price ) * 100 ); echo '<span class="av-custom-sale-badge">Sale: ' . esc_html( $percentage ) . '%</span>'; } } elseif ( $product->is_type('variable') ) { $percentage = get_variable_max_sale_percentage( $product ); if ( $percentage ) { echo '<span class="av-custom-sale-badge">Sale: ' . esc_html( $percentage ) . '%</span>'; } } } function get_variable_max_sale_percentage( $product ) { $variations = $product->get_children(); $max_percentage = 0; foreach ( $variations as $variation_id ) { $variation = wc_get_product( $variation_id ); if ( $variation && $variation->is_on_sale() ) { $regular_price = floatval( $variation->get_regular_price() ); $sale_price = floatval( $variation->get_sale_price() ); if ( $regular_price > 0 && $sale_price > 0 && $sale_price < $regular_price ) { $percentage = round( ( ( $regular_price - $sale_price ) / $regular_price ) * 100 ); if ( $percentage > $max_percentage ) { $max_percentage = $percentage; } } } } return $max_percentage > 0 ? $max_percentage : false; }
Best regards,
IsmaelHi,
Yes, they should be safe to use, but to be sure, you can ask your hosting provider to create a backup or restore point. You can also use one of the following plugins.
— https://wordpress.org/plugins/updraftplus/
— https://wordpress.org/plugins/backwpup/
— https://wordpress.org/plugins/duplicator/Best regards,
IsmaelHi,
It displays the same as the original image, with the head slightly cut off. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
We cannot find the snippet “Child Pages Top Level Shortcode” in the list, only the “Shortcode: Child Pages List” which we enabled and added to the “verein” page. This seems to be working as expected.
Best regards,
IsmaelHi,
The entire image is visible when we checked.
Could you share a screenshot of the issue?
Best regards,
IsmaelJune 9, 2025 at 6:29 am in reply to: Support request for some modifications of header in case of 3 widgets in there #1485229Hi,
1.) You can adjust the width of the widgets inside the header to reduce the gaps between them and create space on the right side.
Example:
.responsive #top #header #header_main .inner-container .widget:nth-child(3) { order: 2; flex-basis: 10%; }
Try to do the same for the other widgets, then apply a right margin to the last one.
.responsive #top #header #header_main .inner-container .widget:nth-child(5) { margin-right: calc(50% - 570px) !important; }
The value of 570px is based on the maximum container width of 1340px.
2.) Try removing the padding from the menu container and set its width.
.responsive #top #header #header_main .inner-container .main_menu .avia-menu.av-main-nav-wrap { padding: 0 50px; width: 1340px; }
Best regards,
IsmaelHey inovatifglobaltr,
Thank you for the inquiry.
You can use this filter in the functions.php file to adjust the default label of the captcha.
function avia_contact_form_elements_mod( $form_fields ) { if ( isset( $form_fields['avia_age'] ) ) { $form_fields['avia_age']['label'] = __( 'Verify you are human', 'avia_framework' ); } return $form_fields; } add_filter( 'avia_contact_form_elements', 'avia_contact_form_elements_mod', 10, 1 );
Let us know the result.
Best regards,
IsmaelHi,
Thank you for the update.
You can also try this css code:
#top .slide-entry .slide-content { min-height: 400px; display: flex; flex-direction: column; justify-content: flex-end; }
You may need to remove the previous css code and adjust the min-height on different screen sizes using css media queries.
Best regards,
IsmaelJune 6, 2025 at 6:15 am in reply to: Before – After Slider : Button Translations for bilingual websites #1485136Hey kontaktatadaffairs,
Thank you for the inquiry.
What do you mean by the “‘before-and-after” button? Could you provide a screenshot of the issue or a link to a test page? You can use platforms like Savvyify, Imgur, or Dropbox.
Best regards,
IsmaelHi,
Unfortunately, we’re still not able to connect to the server. It’s possible that access is restricted to certain countries or IP addresses. Please make sure that the server is accessible from the following countries: Austria, Philippines, Turkey, USA
Best regards,
IsmaelHi,
Thank you for the info. The very first Special Heading element contains an invalid strong tag.
Tuition < strong >Cost
Please correct this and kindly review the whole page for similar issues.
Best regards,
IsmaelJune 6, 2025 at 5:53 am in reply to: How to activate the player for an embedded video hosted with bunny.net #1485133Hi,
Thank you for the inquiry.
The Video element supports actual video formats such as mp4 and ogv, as well as YouTube or Vimeo URLs. The current URL you’re using is not supported, unfortunately. You may need to use the embed code provided by mediadelivery to display the video.
— https://wordpress.org/documentation/article/embeds
Best regards,
IsmaelHi,
If you need the buttons and post meta info (date, comments) to align, you can either apply a minimum height to the post title and excerpt, or make sure they have the same number of characters, which is probably not ideal. To do the former, you can add the following css code:
#top .avia-content-slider .slide-entry-title { min-height: 118px; }
In the end, the position of the “read more” button will depend on the length of the title and post excerpt.
Best regards,
IsmaelHey bbarasa,
Thank you for the inquiry.
You might be referring to the Fold/Unfold option. This is available in elements such as Text Block, Color Section and Grid Row. Please check the screenshot below.
Let us know if you need more info.
Best regards,
IsmaelHi,
The shortcodes [list-pages], [sibling-pages] and [child-pages] are not included in WordPress by default. To use these shortcodes, you’ll need to install a plugin called “List Pages Shortcode”.
When we added a WPForms shortcode to the code block element, the contact form rendered correctly, confirming that shortcodes are functioning as expected.
This a list of available WordPress shortcodes:
— https://wordpress.com/support/wordpress-editor/blocks/shortcode-block/#available-shortcodes
Best regards,
IsmaelHey Oriano,
Thank you for the inquiry.
We’re not able to reproduce the issue on our end. Have you tried overriding the css or the position property in the Quick CSS field?
Please provide the site details in the private field so we can further check the issue.
Best regards,
IsmaelJune 5, 2025 at 5:49 am in reply to: Enfold generates files more larger than the original file uploaded. #1485102Hi,
At first, it’s probably a trade-off between quality and performance when it comes to images. The filter we suggested above was added to balance the two and give users the option to adjust them based on their requirements. If we’re not mistaken, setting the quality to the maximum didn’t previously result in thumbnails with overly large file sizes, or we would never have set it as the default. It’s only recently that this has been happening or reported. Please keep the quality around 70 for now, then use an image compression plugin (Smush, Shortpixel etc) to further optimize the images.
We’ll forward this thread to our channel.
Best regards,
IsmaelHey itsjona,
Thank you for the inquiry.
Did you add this css code?
.slide-image { display: block; height: 400px; line-height: 400px; overflow: hidden; }
This stretches the height of the image container, creating space between it and the post title. Please remove the css or adjust the values of the height and line-height properties.
Best regards,
IsmaelHi,
If you want the left image to be taller or larger on smaller screen sizes, try adding another image element with a taller aspect ratio. The current image is a bit square and gets squeezed disproportionately in height compared to the right widget because it’s inside a smaller column (1/4 width). After adding the other image, you can toggle the visibility of both images on different screen sizes using Advanced > Responsive > Element Visibility options.
You can also add this css code to adjust the width of the column containing the image.
@media only screen and (max-width: 1024px) { /* Add your Mobile Styles here */ #top .flex_column.av-acgfsc-cb6752318e4619c3295e6429d893dcfc { width: 50%; margin-left: 0; } }
After adding the css:
Best regards,
IsmaelHi,
Where and how did you log in? We can’t access the server using the provided FTP login credentials.
Best regards,
IsmaelHi,
Thank you for the update.
We didn’t toggle or adjust any options in the Fullscreen Slider. We completely replaced it with the Fullwidth Slider element instead. Please note that these are two different sliders.
Best regards,
IsmaelHi,
For additional categories, you will need to manually add the sort category class name selectors (e.g., .commercial-retail_sort_button, .education_sort_button, etc.) to the css we suggested above.
You can also try adding this filter to the functions.php file to return only parent terms or categories.
function avf_masonry_term_args_mod( $term_args, $context, $params, $ajax ) { // retrieve parent terms only $term_args['parent'] = 0; return $term_args; } add_filter( 'avf_masonry_term_args', 'avf_masonry_term_args_mod', 10, 4 );
Let us know the result.
Best regards,
IsmaelHey alvarannikki,
Thank you for the inquiry.
Did you add any html tags to the page? It’s possible that there are invalid or improperly closed tags, which may be breaking the content in the builder. Please make sure that all html tags are valid and properly closed. If the issue persists, provide the login details in the private field so we can check the builder.
Best regards,
Ismael -
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