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Hey envisageiam,
Thank you for the inquiry.
You can use the avf_portfolio_cpt_args filter to make the portfolio post type hierarchical. You will also find the full post type registration in the enfold/includes/admin/register-portfolio.php file.
function avf_portfolio_cpt_args_mod( $args ) { $args['hierarchical'] = true; return $args; } add_filter( 'avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod' );
The default portfolio templates don’t support this out of the box, so you may need to customize them if needed.
Best regards,
IsmaelHey syberknight-tb,
Thank you for the inquiry.
Unfortunately, there is no built-in option for this. You can try using the avf_form_message filter to modify the message content, but adding html may not work as expected.
add_filter('avf_form_message', 'avf_form_message_mod', 10, 3); function avf_form_message_mod($message, $new_post, $form_params) { // do something with the message here return $message; }
We recommend using advanced contact form plugins such as WPForms, Contact Form 7, or Gravity Forms.
Best regards,
IsmaelHi,
Sorry, the file editor is still not accessible.
Try to edit the wp-config.php file as described in the article, and set DISALLOW_FILE_EDIT to false.
define( 'DISALLOW_FILE_EDIT', false );
We recommend reaching out to your hosting provider for additional assistance.
Best regards,
IsmaelHi,
Thank you for the info.
We edited the Quick CSS field and adjusted the selector in the css rule. Please purge the cache before checking.
#top #wrap_all .main_color .button, .main_color #submit, #top #wrap_all .contact-form :is([type=submit], button:not([type=reset]))
Best regards,
IsmaelHey tonyiatridis,
Thanks for the inquiry.
You can use this css code to display the post navigation on mobile view:
@media only screen and (max-width: 789px) { /* Add your Mobile Styles here */ .responsive #top .avia-post-nav { display: block; } }
Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.
Let us know the result.
Best regards,
IsmaelHi,
Great! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHey nebuddlho,
Thank you for the inquiry.
This is usually caused by an invalid width value, which causes it to fall back to the default width of 1010px. Could you please provide a screenshot of the General Layout > Dimensions > Maximum Container Width field, or share your login details in the private field? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.
Best regards,
IsmaelJuly 9, 2025 at 5:42 am in reply to: Header widget showing above logo on mobile and tablet – how to reposition #1486492Hey GWS,
Thank you for the inquiry.
You can add this css code to move the donate button below the logo on mobile view.
@media screen and (max-width: 768px) { .header_main { display: flex; flex-direction: column; } .widget_text { order: 2; } .av-logo-container { order: 1; } .header_main_alternate { order: 3; } #header_main #custom_html-22 { margin-top: 0 !important; padding: 10px 0; } }
Best regards,
IsmaelHi,
Thanks for the update. You will find the option in the Contact Form element. To disable the autoresponder, just leave the Content > Backend > Autorespond field empty.
Best regards,
IsmaelHey cnpetr,
Thank you for the inquiry.
Have you tried reducing the number of items in the slider? Please create a test page and provide the site URL and login credentials in the private field so we can inspect the slider.
Best regards,
IsmaelHey Ivana,
Thank you for the inquiry.
Did you modify the H3 heading element in the Enfold > Advanced Styling panel? The blog and portfolio post titles inherit the styles from the advanced styling configuration. If you want to override it, you can try using this css code:
#top #wrap_all .all_colors h3.grid-entry-title, #top #wrap_all .all_colors h3.slide-entry-title.entry-title { font-size: 16px !important; line-height: 1.4 !important; display: block; margin-bottom: 0; }
Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to ensure that the changes take effect.
Best regards,
IsmaelHi,
Yes, that’s the drawback of using the css rule. You can set the background-size to contain to make the image fully visible, but that would bring back the original issue.
Another option is to decrease the height of the slider so that its aspect ratio matches the slider image. Please remove the previous css code and replace it with:
@media only screen and (max-width: 489px) { /* Add your Mobile Styles here */ .avia-slideshow li img { width: 100%; background-size: cover; height: 200px; object-fit: cover; left: 30px !important; position: relative; overflow: visible; } .home #full_slider_1, .home #full_slider_1 .avia-slideshow, .home #full_slider_1 .avia-slideshow-inner, .home #full_slider_1 .avia-slide-wrap { min-height: 200px; } .home #full_slider_1, .home #full_slider_1 .avia-slideshow, .home #full_slider_1 .avia-slideshow-inner, .home #full_slider_1 .avia-slide-wrap { min-height: 200px; height: 200px !important; } }
Best regards,
IsmaelHey hubertba,
Thank you for the inquiry.
Have you tried using the woocommerce_checkout_fields filter? Please check this documentation for more info: https://developer.woocommerce.com/docs/code-snippets/customising-checkout-fields/
You can also try the following plugin: https://wordpress.org/plugins/woo-checkout-field-editor-pro/
Best regards,
IsmaelHi,
Thank you for the update.
The contact form element doesn’t interact with or connect to the database, except for retrieving the default email addresses if none are set. What exactly do you mean by “var names”? Where are you trying to use them? If you need a more advanced contact form, consider using WPForms, Contact Form 7 or Gravity Forms.
Best regards,
IsmaelHi,
Will the css get overwritten?
If the custom css is added in the Enfold > General Styling > Quick CSS field or in the child theme’s
style.css
file, it will be retained during updates, as long as you don’t import another demo or make direct changes in the database.Make sure to create a site backup or restore point before proceeding.
Let us know if you need more info.
Best regards,
IsmaelJuly 8, 2025 at 6:27 am in reply to: WP Google Reviews Slider Global PHP Snippet Inconsistant Mobile Mode Load #1486434Hi,
The code is probably added by a plugin or a custom script. You may need to contact the plugin developers for more information regarding the location of the css rule.
Best regards,
IsmaelJuly 8, 2025 at 6:24 am in reply to: Compressed Home Page Margins or Padding in Tablet and Mobile Mode #1486432Hi,
You can set the font size by editing the Special Heading element containing the text “Hi, I’m Robert”. Look for the Styling > Font Sizes > Heading Font Size option, as shown in the screenshot below.
For the screenshot, you can use platforms like Savvyify, Imgur or Dropbox.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey Lindsay DeShazo,
Thanks for reaching out.
The site is no longer using the Enfold theme when we checked. It’s possible that the site was using an older version of the theme that is no longer compatible with the latest release of WordPress. If that’s the case, you’ll need to download the latest version (7.1.1) of the theme from your Themeforest account and manually upload it to your server via S/FTP. Please check the documentation below for more info.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Let us know if you need more info.
Best regards,
IsmaelHi,
Where did you add the code, and how did you add it? It’s possible that the Appearance > Theme File Editor has been disabled by your hosting provider or a security plugin. If you’re not sure what FTP account is, you can ask your hosting provider to create one for you or request that they enable the Theme File Editor so we can access the
functions.php
file and edit the modification. Please check the link below.— https://draftpress.com/disallow-file-edit-setting-wordpress-disallow_file_edit/
Best regards,
IsmaelHey Marc,
Thank you for the inquiry.
The text font depends on the option selected in the Enfold > General Styling > Fonts tab. You can also set a different font for a specific element in the Enfold > Advanced Styling panel. Please refer to the screenshot below.
Let us know if you need more info.
Best regards,
IsmaelJuly 8, 2025 at 5:47 am in reply to: Missing landmark on page – accessibility tool recommendation #1486426Hey ThiloKiefer,
Thank you for the inquiry.
The very first Color Section on the page should use a <main> element by default. You can change the tag of the #main <div> element to <main>, but this could potentially conflict with the container used by the first Color Section. If you would like to proceed, you can edit the enfold/header.php file, around line 279.
<div id='main' class='all_colors' data-scroll-offset='<?php echo avia_header_setting( 'header_scroll_offset' ); ?>'>
Best regards,
IsmaelHey zimbo,
Thank you for the inquiry.
This seems to be related to the autoresponder. Did you create a custom autoresponder using the avf_form_custom_autoresponder filter? Try temporarily disabling the autoresponder option by leaving the Content > Backend > Autorespond text field blank.
Best regards,
IsmaelHi,
It doesn’t look like the css rules are generated by the theme. Try temporarily disabling the cache and compression plugin, then deactivate the Enfold > Performance > File Compression settings.
Best regards,
IsmaelHey JoStudioDeRijp,
Thank you for the inquiry.
Make sure to set the page as the blog under Enfold > Theme Options > Where Do You Want To Display The Blog. Then increase the number of posts by adjusting the Settings > Reading > Blog pages show at most value. Let us know the result.
Best regards,
IsmaelHey idemadv,
Thank you for the inquiry.
This can be adjusted, but you’ll need to modify the file at themes/enfold/config-templatebuilder/avia-shortcodes/section/section.php. Look for the code around line 1883 and replace main with div or section.
if( ! empty( $main_container ) ) { $markup = 'main ' . avia_markup_helper( array( 'context' => 'content', 'echo' => false, 'custom_markup' => $custom_markup ) ); $avia_section_markup = 'main'; }
Another option is to create a custom script that dynamically switches the main wrapper to another element or tag.
— https://stackoverflow.com/questions/918792/use-jquery-to-change-an-html-tag/20469901#20469901
Best regards,
IsmaelHi,
Thank you for the update.
The Appearance > Theme File Editor is not accessible when we checked. Please enable it or provide the FTP details in the private field so we can edit the theme files. Have you tried adjusting the Appearance > Customize > WooCommerce > Product Images settings?
Best regards,
IsmaelHi,
Thank you for the inquiry.
On the “vereinsportal” site, the Enfold > General Styling > Socket > Socket Background Color is set to #11abd6, while on the other site it’s set to #109bc5. Please double-check the color values.
Best regards,
IsmaelHey Loveronika,
Thank you for the inquiry.
Try to add this css code to adjust the size of the slider image.
@media only screen and (max-width: 489px) { /* Add your Mobile Styles here */ .avia-slideshow li img { width: 100%; background-size: cover; height: 300px; object-fit: cover; } }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings in order to make sure that the changes take effect.
Let us know the result.
Best regards,
IsmaelJuly 7, 2025 at 4:53 am in reply to: Size of the Raster in Portfolio is different when text is shown #1486380Hey Michael F,
Thank you for the inquiry.
The site is not loading when we check it. Did you move it elsewhere? Please provide a screenshot of the issue and include the login details in the private field. We will check it again once the site is accessible.
Best regards,
IsmaelHi,
Thank you for the update.
1.) Try adjusting the top margin of the button layer.
2.) Apply a minimum height to one of the main layers, or go to Project Settings > Layout > Layout Settings > Canvas Height and adjust the value.
3.) Apply a Custom CSS Class name to the element and replace the generic selector with it. You can follow this guide: https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
Ismael -
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