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Viewing 30 posts - 151 through 180 (of 66,793 total)
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  • in reply to: Margins for masonry grid loading delay on mobile #1490273

    Hi,

    The script that appends the “read more” link was duplicated. We removed the duplicate and fixed the latest modification. Please let us know if it works on your end.

    Screenshot-2025-10-16-at-1-34-34-PM

    Best regards,
    Ismael

    in reply to: Sticky TOC in Echo Knowledge base plugin not working #1490272

    Hey pfk-kbh,

    Thank you for the inquiry.

    We may need to see the page to properly check the issue. Please create a test page and provide the URL in the private field. Also, make sure that Appearance > Theme File Editor is enabled and accessible, just in case.

    Best regards,
    Ismael

    in reply to: RECUPERACION DE CUENTA #1490271

    Hey AZIZZDE KARAM,

    Thank you for the inquiry.

    Please go to the following page, look for the login page in the sidebar, then click the “Lost Password?” link.

    https://kriesi.at/support/

    Please check this screenshot for reference:

    Screenshot-2025-10-16-at-1-11-09-PM

    Let us know if you need more info.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The “for-stephen” page is password-protected, so we cannot access it. Please provide the password in the private field or include the site’s login details.

    Best regards,
    Ismael

    in reply to: formular fields too long on mobile #1490269

    Hi,

    Glad we could be of help! Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Edit sub-sub menu #1490268

    Hey Martin,

    Thank you for the inquiry.

    You can limit the height of the mega menu container and enable scrolling. Please try this css code:

    #menu-item-6574 .avia_mega_div.avia_mega3.nine.units {
        overflow: scroll;
        max-height: 70vh;
    }

    Screenshot-2025-10-16-at-12-53-45-PM

    Best regards,
    Ismael

    in reply to: Portfolio Item – Änderung der URL #1490267

    Hey AndreasWinkler,

    Thank you for the inquiry.

    You can change the portfolio base URL in the Settings > Permalinks > Portfolio Entry Settings > Portfolio Items Base field. See the screenshot below for reference.

    Screenshot-2025-10-16-at-12-37-11-PM

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Lite speed cache #1490266

    Hey Pierre,

    Thank you for the inquiry.

    Would you mind providing more info about the issue? Including screenshots would also help — use Savvyify, ImgBB, PostImages or Dropbox. If the problem is specific to a plugin, we recommend reaching out to the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Masonry Blog Posts no longer sorting date correctly #1490265

    Hi,

    We adjusted the script a bit. Please try it again:

    add_action('wp_footer', function () {
        ?>
        <script>
        function avResortMasonry() {
            const masonryContainer = document.querySelector('.av-masonry-container');
            if (!masonryContainer) return;
    
            const masonryItems = Array.from(masonryContainer.querySelectorAll('.av-masonry-entry'));
    
            const masonryWithDates = masonryItems.map(item => {
                const dateElement = item.querySelector('.av-masonry-date');
                const dateText = dateElement ? dateElement.textContent.trim() : '';
                const parsedDate = new Date(dateText);
                return { element: item, date: parsedDate };
            });
    
            masonryWithDates.sort((a, b) => b.date - a.date);
    
            masonryWithDates.forEach(({ element }) => {
                masonryContainer.appendChild(element);
            });
        }
    
        document.addEventListener('DOMContentLoaded', avResortMasonry);
        window.addEventListener('av-height-change', avResortMasonry);
        </script>
        <?php
    }, 9999);

    Best regards,
    Ismael

    in reply to: How to apply ALB Custom Layout to all Portfolio Items? #1490264

    Hi,

    You could wire this function to a save_post hook, automatically assigning the custom layout whenever a new portfolio item is created. Please refer to this documentation for more info.

    https://developer.wordpress.org/reference/hooks/save_post/

    Best regards,
    Ismael

    in reply to: i need help updating Enfold theme #1490238

    Hey carmen,

    Thank you for the inquiry.

    The site is not using the Enfold theme when we checked. Did you disable it? If you need to update the theme and it’s not available in the dashboard or theme options, try to download the latest version from your ThemeForest account and upload it to your server via FTP. Please check this documentation for more info.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Phantom Woo Commerce Product Grid Code in Enfold Backend #1490237

    Hi,

    You may need to delete the page with the “block editor” status issue and recreate it from scratch. It’s possible that it retained metadata from when the block editor was still active. Let us know if you need more information.

    Best regards,
    Ismael

    in reply to: Masonry Blog Posts no longer sorting date correctly #1490236

    Hi,

    Thank you for the update.

    Did you remove the script? We’re not seeing it in the document. Please add it again so we can check, or provide the login details in the private field.

    with the masonry would be Molongui Authorship.

    We are not familiar with the Molongui Authorship plugin. Is the issue only occurring when this plugin is enabled? We recommend reaching out to the plugin developers for additional assistance.

    Best regards,
    Ismael

    Hi,

    Good to know that the issue has been fixed! Please feel free to open another thread if you have any more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Slider is not showing on ipad #1490233

    Hi,

    Great! Glad to know this has been resolved. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: formular fields too long on mobile #1490232

    Hi,

    Thank you for the update.

    Please try to add this css code to adjust the width of the form fields on smaller screens.

    @media only screen and (max-width: 479px) {
        .responsive .avia_ajax_form .form_element {
            width: 90%;
        }
    }

    Best regards,
    Ismael

    in reply to: Caching hook #1490231

    Hi,

    Thank you for the update.

    What do you mean by “notification”? Would you mind providing an example or reference? If you’re looking for a list of hooks, you can try the following.

    // reset post meta and delete all css files
    add_action( 'ava_after_theme_update', array( $this, 'handler_ava_reset_css_files' ), 100, 1 );
    add_action( 'ava_after_import_demo_settings', array( $this, 'handler_ava_reset_css_files'), 100, 1 );
    add_action( 'avia_ajax_after_save_options_page', array( $this, 'handler_ava_reset_css_files'), 100, 1 );

    These are from enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php file. Feel free to update us if you need more info.

    Best regards,
    Ismael

    in reply to: Masonry image size #1490230

    Hi,

    You’re quite welcome! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Two-tier (or two-row) navigation bar #1490229

    Hey vantagepointmg,

    Thank you for the inquiry.

    There is no built-in option for this, but you can use the following css code to create multiple rows and limit each row to four menu items.

    #avia-menu {
      display: flex;
      flex-wrap: wrap;
      justify-content: flex-end;
      gap: 10px;
      list-style: none;
      padding: 0;
      margin: 0;
      float: right;
      align-items: center;
    }
    
    #avia-menu > li {
      flex: 1 1 auto;
      min-width: 100px;
      text-align: center;
    }
    
    #avia-menu > li > a {
      display: block;
      text-decoration: none;
    }
    
    #avia-menu > li {
      flex: 1 1 calc(25% - 10px);
    }

    Best regards,
    Ismael

    in reply to: How to apply ALB Custom Layout to all Portfolio Items? #1490228

    Hi,

    Thank you for the update.

    but when I created a new “portfolio”, the custom layout did not exist in ALB.

    You need to create all of your portfolio items first before running the function. The function will look for all items in the same post type, switch the builder to ALB by creating all the necessary post meta information or custom fields, and then apply your selected custom layout. After running it once, you can delete the code.

    It’s also possible to connect it to a custom button so that you can run it manually when needed, but that would require additional modifications beyond the scope of support.

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: SVG social icon formatting problem #1490227

    Hi,

    Yes, you can now remove that css rule or replace it with the modification we provided above. Let us know if you have more questions.

    Best regards,
    Ismael

    in reply to: formular fields too long on mobile #1490172

    Hi,

    Thank you for the info.

    The contact form seems to be resizing correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, ImgBB, PostImages, or Dropbox.

    Screenshot-2025-10-14-at-1-28-21-PM

    Best regards,
    Ismael

    in reply to: Slider is not showing on ipad #1490170

    Hi,

    Thank you for the update.

    We can see that the slider is already visible. Please try to purge the cache, clear your browser history or view the page in incognito mode. Let us know the result.

    Screenshot-2025-10-14-at-1-16-52-PM

    Best regards,
    Ismael

    in reply to: formular fields too long on mobile #1490169

    Hey rixi,

    Thank you for the inquiry.

    Are you referring to the tablet view of the contact form fields? Please add the following code in Enfold > General Styling > Quick CSS field.

    @media only screen and (max-width: 1024px) {
      /* Add your Mobile Styles here */
      .responsive .avia_ajax_form .form_element {
        width: 100%;
        clear: both;
        margin-right: 0;
        margin-left: 0;
        float: none;
      }
    }

    Another option is to make the columns stack to full width on tablet view.

    Screenshot-2025-10-14-at-1-10-35-PM

    Best regards,
    Ismael

    in reply to: Won’t Install themeforest…zip #1490166

    Hey birdfr0g,

    Thank you for the inquiry.

    You have to extract the enfold.zip file from the original Themeforest package first, before uploading it to your WordPress installation. Please check this documentation for reference: https://kriesi.at/documentation/enfold/install-enfold-theme/

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Masonry image size #1490164

    Hey nebuddlho,

    Thank you for the inquiry.

    Try to add this code in the functions.php file to adjust the size of the lightbox image.

    function avf_alb_lightbox_image_size_mod( $size, $context ){
      if( $context == ('av_gallery' || 'avia_masonry') ){
        return 'full';
      }
      return $size;
    }
    add_filter( 'avf_alb_lightbox_image_size', 'avf_alb_lightbox_image_size_mod', 10, 2 );

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Animated .WEBP not working #1490163

    Hey monsterdmkt,

    Thank you for the inquiry.

    It’s possible that the gallery is set to use a specific thumbnail in a different format, usually jpg or png, which is the WordPress default when generating thumbnails. Try to edit the horizontal gallery, go to the Styling > Gallery panel, then set the Image Size settings to No scaling to use the original image source.

    Screenshot-2025-10-14-at-12-28-22-PM

    If the issue persists, please create a test page and provide the URL in the private field.

    Best regards,
    Ismael

    in reply to: Slider is not showing on ipad #1490162

    Hi,

    We can now see the fading slider. If you need this to be visible on tablet view, please add this css code:

    @media screen and (max-width: 1024px) {
        .responsive.av-no-preview #top #wrap_all #slider-gebaede-frueher-heute {
            display: block !important;
        }
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Slider is not showing on ipad #1490161

    Hi,

    Thank you for the update.

    We can only see the full width sliders on the page, both have a single image or item in them. One is shown on larger screens and the other on mobile view. Would you mind providing a screenshot of the fading slider? You can use platforms like Savvyify, ImgBB, PostImages, or Dropbox.

    Best regards,
    Ismael

    in reply to: Margins for masonry grid loading delay on mobile #1490160

    Hi,

    This only seems to hide the empy item om the “News” page (https://regenboogalliantie.nl/nieuws/)
    The same issue is visible in the masonry element on the page https://regenboogalliantie.nl/nieuws/

    The links above look the same. Can you provide the correct link to the other page? For the home page, you can add this css code:

    #top .av-mfb8b6h9-903a18144fa2874ec5abc87835770ec5 .av-masonry-container .av-masonry-entry:first-child,
    #top .av-mfgqr9vd-8ed003c43d554c716ccad992e0119c66 .av-masonry-container .av-masonry-entry:first-child {
        display: none !important;
    }

    If you’re planning to add more Masonry elements in the future, go to Advanced > Developer Settings, add a Custom CSS Class name “av-masonry-no-empty-items”, then add this css code:

    #top .av-masonry-no-empty-items .av-masonry-container .av-masonry-entry:first-child {
        display: none !important;
    }

    For the read more link, try to replace the previous script with this:

    (function($){
        $(document).ready(function() {
            $('.av-masonry:not([class*="-gallery"]) .av-masonry-entry').each(function() {
                var more = $(this).find('.av-masonry-read-more');
                var cont = $(this).find('.av-masonry-entry-content');
    
                if (more.length == 1) return;
                cont.append('<div class="av-masonry-read-more">Lees meer ></div>');
            });
    
            $(window).trigger('resize av-height-change');
        });
    })(jQuery);
    

    Best regards,
    Ismael

Viewing 30 posts - 151 through 180 (of 66,793 total)