Hi,

1-2.) Another recommendation in the tool is to leverage the browser cache, which is a basic requirement but it is missing in the site, which means that the site is not fully optimized yet.

Did you install a cache plugin? The cache plugin should automatically configure this option, but if you want to do it manually, you could use the snippet from the following documentation.

// https://gtmetrix.com/leverage-browser-caching.html
// https://wordpress.org/support/article/optimization/#browser-caching

Please note that site optimization is the developers’ responsibility, so if you are not familiar with it, you could hire a freelance developer to help further with the site optimization.

3.) We did not say that you should only use text and not use media files or images. It is just recommended to limit the size of the pages specially when the site is on a shared hosting. Where is the site hosted, and what is the specs of the server?

Best regards,
Ismael

Hi,

Thank you for the info.

We modified that line a bit to show the image_content instead of the post_content.

$items .=	"<div class='av-masonry-entry-description' {$markup}>{$entry['image_content']}</div>";

Please remove the browser cache before checking the page. (see private field)

Best regards,
Ismael

• This reply was modified 5 years, 5 months ago by Ismael.

Hi,

Thank you for the inquiry.

The config file cannot be overridden in the child theme, so you have to disable the default function first before creating your own. The file usually contains action hooks and filters, so they can be removed when necessary using the remove_action or remove_filter function, or by creating a function with the same name.

// https://developer.wordpress.org/reference/functions/remove_action/
// https://developer.wordpress.org/reference/functions/remove_filter/

Which function are you trying to modify?

Best regards,
Ismael

Hey Katrin,

Thank you for the inquiry.

We cannot see the issue on phone view using browser emulation — the horizontal gallery is correctly positioned below the header above the section with the gray background. Could you provide a screenshot of the issue using imgur or dropbox?

Best regards,
Ismael

Hi,

Thank you for the info.

For some reason, the top position of the full width submenu element is off on initial load, or when the page is scrolled. To fix the issue, we could use this css code to adjust the position of the sub menu container when the header is scrolled.

.header-scrolled + #main > .av-submenu-container {
    top: 75px !important;
}

Best regards,
Ismael

Hi,

the top is cut off in smaller screen resolutions e.g.1920 x 1080

This is quite expected because the aspect ratio of the background image has to be retained; otherwise, it will be distorted. The background image has to be stretched in order to cover the whole section and parts of it may have to overflow outside the background positioning area in order to keep its aspect ratio. You could set the Background Repeat to Scale to fit, but this will create white spaces around the section.

Best regards,
Ismael

Hey BvHolt,

Thank you for the inquiry.

Looks like the parent page is missing from the breadcrumb. Did you modify the breadcrumb trail, or add any modifications for the breadcrumb in the functions.php file?

Best regards,
Ismael

Hi,

Thank you for the update.

Did you remove your custom script after adding the recommended snippet? Please post the login details in the private field so that we could check the script further.

Best regards,
Ismael

Hey DeusDesign,

Thank you for the inquiry.

1.) We cannot find the map in the page. Where did you add it? Any shortcodes added in a code block should work automatically.

2.) What do you mean by paging? Please provide a screenshot so that we can understand the issue better.

Best regards,
Ismael

Hey stefanos,

Thank you for the inquiry.

This is not possible out of the box, so it will require a custom script which is out the scope of support. You may need to hire a freelance developer to create the custom script.

Best regards,
Ismael

Hey Diana,

Thank you for the inquiry.

It is possible to make the menu accessible using the keyboard but we have to edit the menu script. We provided the required modifications in the following thread.

// https://kriesi.at/support/topic/accessibility-issues-with-main-nav-leaves-us-sites-in-danger-of-lawsuits/#post-1226327

Best regards,
Ismael

Hey diefleischerei,

Thank you for the inquiry.

You seem to be using the embedded subscription form from Mailchimp instead of the Mailchimp Signup element from the theme. Is that correct?

We tried to sign up using the form and it seems to be working just fine, but it opens a new tab instead of finishing the signup process in the same page and the accompanied captcha looks broken. Have you tried using the Mailchimp Signup element from the Advance Layout Builder?

Best regards,
Ismael

Hey sky19er,

Thank you for the inquiry.

The snippet that the user provided in the following thread should alter the default query of the Post Slider so that it displays the upcoming events. We could adjust it a bit so that it works with the Blog Posts element.

// https://kriesi.at/support/topic/entry-slider-event-calender/#post-995764

Replace avia_post_slide_query with avia_blog_post_query.

Best regards,
Ismael

Hey Diana,

Thank you for the inquiry.

We could use this css code for landscape or tablet view to adjust the width of the consent container and make it shorter in turn.

@media only screen and (min-width: 768px) and (max-width: 1024px) {
   .avia-cookiemessage-top-left, .avia-cookiemessage-bottom-left, .avia-cookiemessage-top-right, .avia-cookiemessage-bottom-right {
	width: 40%;
   }
}

Best regards,
Ismael

Hey Kreshnak,

Thank you for the inquiry.

We are not really sure how the plugin assigns a different menu to other pages but it looks like it switches the menu in the front end because the theme still converts the default menu to the mobile version. Have you tried using the following plugin instead?

// https://wordpress.org/plugins/if-menu/
// https://wordpress.org/plugins/menu-items-visibility-control/

Best regards,
Ismael