Hi,

Did you modify anything in the functions.php file? We couldn’t check it because the Appearance > Editor panel is not accessible. Please post the FTP details in the private field so that we could check the files directly.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

The $context value in the avf_blog_style filter is set to ‘archive’ by default on archive or category templates. Did you change it to “archive-projects”? Instead of checking for the value of the $context, try to use the is_post_type_archive function as suggested above.

add_filter('avf_blog_style','avia_change_category_blog_layout_2', 10, 2); 
function avia_change_category_blog_layout_2($layout, $context){
   if(is_post_type_archive("projects")) $layout = 'blog-grid';
   return $layout;
}

You may need to remove or temporarily disable the archive-projects.php file.

Best regards,
Ismael

Hi,

Thank you for the info.

Did you set the slider to use the original image without scaling? The Slideshow Image and Video Size settings is inside the Styling > Slideshow Settings toggle. Set it to the first option (No Scaling).

Best regards,
Ismael

Hi,

Thank you for the update.

The header is on top of the horizontal gallery… could you please help me fix this?

That is exactly how we see the site on mobile view. And come to think of it, the header is supposed to be on top the horizontal gallery. Would you like to move the header below the horizontal gallery on mobile view? There is no option for it out of the box, so you will have to create a custom script for it.

Best regards,
Ismael

Hi,

The 3D View button or link has a target attribute which is set to “_blank”. Did you configure it to be that way? To prevent it from opening in a new tab, you have to remove the target attribute.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the info.

Would you mind sharing the login info so that we could check the dashboard? Please post the details in the private field and make sure that the Appearance > Editor panel is accessible so that we could edit the files when necessary.

// https://wordpress.org/support/article/hardening-wordpress/#disable-file-editing

Set DISALLOW_FILE_EDIT to false.

Best regards,
Ismael

Hi,

Thank you for the update.

What is the actual model of the phone in the screenshot, or what is its screen resolution? We might be able to use the same css code to adjust the style of the cookie bar on smaller screens such as on mobile phones.

@media only screen and (max-width: 479px) {
.responsive .avia-cookiemessage-top-left, .responsive .avia-cookiemessage-bottom-left, .responsive .avia-cookiemessage-top-right, .responsive .avia-cookiemessage-bottom-right {
	width: 90% !important;
	left: 5%;
	right: auto;
	bottom: 60px;
}
}

And to adjust the font size of the text, please add this code inside the css media query above.

.avia-cookie-consent a.avia_cookie_infolink, .avia-cookie-consent p, .avia-cookie-consent .avia-cookie-consent-button {
font-size: 10px;
letter-spacing: .05em;
}

Best regards,
Ismael

Hi,

Thank you the update.

It seems to be working properly on Chrome Windows 10; the privacy modal automatically pops up when we load the page. Did you remove the cookies from the local storage? Please remove the cookies and the browser cache, then reload the page again.

This is what we see on our end.

Screenshot: https://imgur.com/52aH4VG

Best regards,
Ismael

Hi,

Thank you for the update.

We do not know of any plugin that has this functionality unfortunately, but you might be able to do it using a custom shortcode. What kind of content are you trying to display?

// https://codex.wordpress.org/Shortcode_API

Best regards,
Ismael

Hi,

Thank you for waiting.

We just only learned that this is the intended behavior. As is common in many website, pages usually contain different sets of elements, so this might also mean that we have to generate a different compressed file for every page, which might cause more problem. This is why the file compression settings, when enabled, overrules the option “load only used elements”. So if you need the page to only load the assets of the elements that are actually in the page, then you have to disable the file compression settings.

Best regards,
Ismael

Hi Tom!

Thank you for the inquiry.

What do you mean “prefilter”? Do you want to preserve the current filter state when going to another page? This is not possible out of the box and this kind of feature will require modifications that are beyond the scope of support. You might need hire a freelance developer, or look for a posts plugin with such feature.

You might be able to do this by saving the filter state in the URL as parameter or query string, and reset the selected filters based on the value of that parameter when the page refreshed. Hope that helps.

Regards,
Ismael

Hi,

Thank you for the update.

You might have to use a third party image editor like Photoshop or even MS Paint to resize the images first before uploading it to your server. Recommended image size for full screen sliders is 1500x843px or images with an aspect ratio of 16:9, same with full with sliders but with half the height, so that is around 1500x450px.

Best regards,
Ismael

Hi,

Thank you for the update.

The featured image of the post or portfolio items will only display automatically when the Block or Classic editor is in used. If you switch to the Advance Layout Builder, or the editor from the theme, the featured image will not display automatically, and so you have to add it manually as you have done using the slider, or any elements with image.

Best regards,
Ismael

Hey eee_lala,

Thank you for the inquiry.

As the option says, it will load elements that are actually added in the page and will remove or disable those that are not in used. The Special Heading element should be showing in the page because it was added in the builder. Please try to deactivate the plugins temporarily, see if one of them is causing the issue. You could also try to remove the special heading element from the page and add a new one.

Best regards,
Ismael

Hi,

Thank you for the update.

We were able to reproduce the issue on our local installation and managed to find a possible solution. Please edit the js > avia-snippet-megamenu.js file, look for this code around line 152:

//bind event for mega menu
			megaItems.each(function (i) {

				$(this).hover(
					function () {
						delayCheck[i] = true;
						setTimeout(function () { megaDivShow(i); }, options.delay);
					},

					function () {
						delayCheck[i] = false;
						setTimeout(function () { megaDivHide(i); }, options.delay);
					}
				);
			});

.., and replace it with:

//bind event for mega menu
			megaItems.each(function (i) {

				$(this).hover(
					function () {
						delayCheck[i] = true;
						setTimeout(function () { megaDivShow(i); }, options.delay);
					},

					function () {
						delayCheck[i] = false;
						setTimeout(function () { megaDivHide(i); }, options.delay);
					}
				);

				$(this).find('>a').focus(function () {
					delayCheck[i] = true;
					setTimeout(function () { megaDivShow(i); }, options.delay);
				});

				$(this).find('>.avia_mega_div > ul li:last-child > ul li:last-child a').focusout(function () {
					delayCheck[i] = false;
					setTimeout(function () { megaDivHide(i); }, options.delay);
				});
			});

Please do not forget to toggle the Performance > File Compression settings after doing the modification.

Best regards,
Ismael