Hi,

Thank you for the info.

Is it working correctly when you update WordPress and the theme to the latest version? Did you add any custom scripts or elements in the theme that we may not know of? Please post the FTP details in the private field so that we could edit the files and debug the issue properly.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Have you tried disabling the Performance > File Compression settings temporarily? This should regenerate the scripts and stylesheets, and hopefully it will help fix the events page layout issues.

The login account above works fine but it does not have administrator rights so we were not able to check the settings properly.

Best regards,
Ismael

Hi,

Thank you for the info.

This css code limits the width of the entry-content container.

#top.single .entry-content {
   max-width: 70% !important;
   margin:0 auto;
}

If you want to only apply it on larger screens or on desktop view, you have to wrap it inside a css media query.

@media only screen and (min-width: 989px) {
	/* Add your Desktop Styles here */
	#top.single .entry-content {
		max-width: 70% !important;
		margin:0 auto;
	}
}

Best regards,
Ismael

Hey Thomas,

Thank you for the inquiry.

You should be able to use the avf_option_page_data_init filter to adjust the existing fields or settings in the theme options or add a custom option. Usage examples of the filter can be found in the following threads.

// https://kriesi.at/support/topic/add-a-custom-theme-options-tab/#post-1013077
// https://kriesi.at/support/topic/child-theme-solution-for-change-an-avia_element/#post-1018770
// https://kriesi.at/support/topic/alt-for-transparent-header-image/page/2/#post-1193253
// https://kriesi.at/support/topic/child-theme-solution-for-change-an-avia_element/#post-1018190

Another solution is to use hooks such wp_head or wp_footer.

Best regards,
Ismael

Hey Imbju,

Thank you for the inquiry.

Yes, you could use the plugin to add native support for SVG files safely or allow SVG file uploads in the Media > Library in any WordPress sites. Another option is the Safe SVG plugin.

// https://wordpress.org/plugins/safe-svg/

Best regards,
Ismael

Hi,

Thank you for following up.

We set jQuery to the legacy version in the Tools > jQuery Migrate panel and it seems to have fixed the drag and drop issue in the Appearance > Menus panel. Please purge the cache or do a hard refresh before testing the menu again.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Which animation would you like to modify? Color sections do not animate by default, so you might be referring to a different element. Most of the animations are defined in the css > layout.css file around line 2157. You could modify those animations by copying them in the Quick CSS field or the child theme’s style.css file.

Best regards,
Ismael

Hi,

Did you apply the new thumbnail size related_post_mini to the includes > related-posts.php template? The thumbnail should be specified in this code around line 113.

$post_thumb = get_the_post_thumbnail($related_post->ID, $image_size, array('title' => esc_attr(get_the_title($post_thumbnail_id))));

Replace $image_size with the new thumbnail.

$post_thumb = get_the_post_thumbnail($related_post->ID, "related_post_mini", array('title' => esc_attr(get_the_title($post_thumbnail_id))));

Best regards,
Ismael

Hi,

1.) What do you see after adding the css code? It is supposed to remove the top padding of the content container as shown in the screenshot below. Are you clearing the browser cache after adding the css code?

Screenshot: https://imgur.com/JChExdM

2.) We did provide the modification, and we are sure you have seen it, but you just did not like the result or it is different from what you are expecting. The modification that we provided above converts the archive page to Masonry instead of the default Post Grid.

Best regards,
Ismael

Hi,

Thank you for update.

1.) The slideshow in the catalogue page is now full width. How did you fix the issue?

2.) Which widgets are you referring to? You should be able to edit the sidebar widgets in the Appearance > Widgets panel.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

The Preview Image settings is inside the Blog Posts element in the page. Did you adjust the dimension of the entry_with_sidebar thumbnail? This is the name of the thumbnail used in the single post pages. By default, the size of the thumbnail should be 845x321px.

Thank you for your patience.

Best regards,
Ismael

Hi,

Based on your descriptions, it seems to be an issue with the membership plugins. Does it work properly when those plugins are disabled? It is possible that one of the options from the plugin is causing that issue.

We do not encounter a lot of reports regarding this but we will forward the issue to our channel if it continues to be a problem.

Best regards,
Ismael

Hi,

Thank you for the info.

Could you provide a screenshot the issue? If what you see is the same as the screenshot below, then it is quite normal because the aspect ratio of the parallax image has to be retained relative to the section height. Please check the screenshot below.

Screenshot: https://imgur.com/Wu98LP6

We could set it so that the background image is fully visible within the section, but it will get distorted.

@media only screen and (max-width: 767px) {
    .av-parallax-inner {
	background-size: 100% 100% !important;
    }
}

One solution is to show a different section on mobile view by toggling the element’s Advanced > Responsive > Element Visibility options and use a background image that is specifically resize for smaller screens.

Best regards,
Ismael

Hi,

Are you referring to the space between the header and the content? That is the default top padding of the content container and if you want to remove it, please use this css code.

.content, .sidebar {
	padding-top: 0;
}

Please copy the provided modifications or snippets directly from the forum to avoid converting the symbols to their html entity code.

Best regards,
Ismael

Hi,

@kavaliauskas: We found a few script errors in the console which might be causing the issue and it looks like you have added an incorrect anchor or value for the The Cost of Bad Credit menu item.

#How%20Much%20Does%20Bad%20Credit%20Cost

You should not use any symbols for anchors and as much as possible, they should be in lowercase format.

Best regards,
Ismael