Forum Replies Created
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AuthorPosts
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January 22, 2021 at 2:36 pm in reply to: Movie in Color Section – Mobile Website – not running #1274732
Hey envatouser2019,
Thank you for the inquiry.
Background videos are still disabled on mobile devices, and will be replaced with a fall back image if available. You may still have to use the layer slider if you want videos to play automatically on mobile devices.
Best regards,
IsmaelJanuary 22, 2021 at 12:03 am in reply to: Masonry Perfect Grid – Images are different sizes instead of same sizes #1274549Hey connect4consulting,
Thank you for the inquiry.
You have to make sure that the uploaded images have exactly the same size in order to get a consistent grid or to make sure that the generated thumbnails are the same. You could also force the theme or WP to resize the masonry thumbnails to the specified dimension but you have to manually edit the functions.php file or install a plugin (ex. Simple Image Sizes) in order to do so.
Best regards,
IsmaelHi,
When we checked the Default Cookie Behavior settings and it is once again set to the third option. You have to set it to the first or second option if you want the video to play automatically on page load, else, users will have to toggle the privacy options first, make sure that videos from Youtube are enabled, then reload the page before they will be able to see the video.
but AFTER accepting it should run.
It will not start working automatically after accepting the cookies — users have to REFRESH the page first. There is also an option where you could set the page to refresh automatically once the user accepted the cookie. It is in the same panel as the Default Cookie Behavior, just look for the Advanced Options right at the very bottom of the panel and configure the Auto Reload Page settings.
Best regards,
IsmaelHi,
Thank you for the info.
We edited the code a bit and it is now executing. Let us know if it actually prevents swiping of the mobile menu container. And as we have said above, the issue is not really easy to reproduce unless you are aware of it, or intentionally trigger it.
Best regards,
IsmaelJanuary 21, 2021 at 11:26 pm in reply to: Blog post image sizes suddenly all different sizes? #1274543Hi,
What I meant was where in your theme is that setting?
Which setting? If you are referring to the Preview Image settings, then you have to edit the Blog Posts element in your news page and go to the Styling > Appearance toggle.
The FTP account above is still not working. We have to check the uploads folder and see why the images in the single post entries are not displaying in the designated size, or why the assigned thumbnail (entry_with_sidebar) is not showing.
I will also forward the issue to our channel so that other moderators could check it.
Best regards,
IsmaelHi,
Would you mind posting the site details so that we could check the issue? Please post the info in the private field.
Best regards,
IsmaelHi,
Glad it worked. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Would you consider enabling or using the updated calendar design? We tested the new design on our end, and it looks good aside from the broken single events page. To fix it, you have to override or create a copy of the default-template.php in the child theme. Please check the following thread for more info.
// https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro/#post-1186624
If you would like to continue with the default design, please edit the enfold\config-events-calendar\event-mod.css, and replace everything with this css.
// https://pastebin.com/M7AidAGA
Thank you for your patience.
Best regards,
IsmaelHey Silvi33,
Thank you for inquiry.
Could you explain the issue a bit more, maybe provide a screenshot or a link to the page so that we can understand the problem? You could add the site info in the private field, and use imgur or dropbox for the screenshot.
Best regards,
IsmaelHi,
Thank you for the update.
We were trying to debug the issue by editing the enfold\config-templatebuilder\avia-template-builder\assets\js\avia-builder.js, but for some reason file transfer suddenly fails, so we cannot forward the changes to your server. Please try to edit the file and look for the sendToAdvancedEditor function around line 977.
/** * Send element(s) to the AviaBuilder Canvas * Gets executed on page load to display all elements and when a single item is fetched via AJAX or HTML5 Storage */ sendToAdvancedEditor: function (text) { var add = $(text); this.canvas.append(add); this.activate_element_dragging(); this.activate_element_dropping(); this.body_container.trigger('av-element-to-editor'); },Below this line..
var add = $(text);.. try to add this code so that we could check if the text parameter contains the builder elements.
console.log(text); console.log(add);The sendToAdvancedEditor fetches the builder elements and append it to the builder canvas, which does not seem to be happening in your installation when editing a page using an editor account.
We cannot reproduce the same issue on our end as shown in the screenshot below.
Screenshot: https://imgur.com/sZ7Uhy4
Best regards,
IsmaelJanuary 21, 2021 at 1:38 pm in reply to: Masonry Gallery filtering and sorting, Portfolio Entries #1274368Hey BlackThundarr,
Thank you for the inquiry.
How many languages or levels exist in a single book, and will it require a pagination? If there are a lot of levels or languages, then the current taxonomy or category sorting of the Masonry element may not work in this case because it can only sort posts that actually exist in the current page. You may need to look for a third party plugin or a custom solution provided by a third party developer.
Best regards,
IsmaelJanuary 21, 2021 at 1:14 pm in reply to: Contact form: Privacy Policy Checkbox in english and not translated in german #1274360Hey senhorvinho,
Thank you for the inquiry.
Have you tried to manually edit the text in the Enfold > Privacy & Cookies > Privacy Policy page? You should be able to add your own text there instead of displaying the default string.
Best regards,
IsmaelJanuary 21, 2021 at 7:17 am in reply to: How to adjust left sidebar menu to dropdown with arrows #1274300Hey Frank,
Thank you for the inquiry.
The main menu looks almost exactly like the stripe docs menu when we checked the site, aside from the arrow position. Do you need additional help with this?
Best regards,
IsmaelHey maryenvato,
Thank you for the inquiry.
Looks like the Advance Layout Builder is active for some of the posts, which is why they are not displayed in their default layout. You may need to edit those posts and switch to the default or classic editor manually.
Best regards,
IsmaelHi,
Thank you for the inquiry.
You could modify the comments.php file and change the text there directly, or use the Loco Translate plugin to adjust the string translation. In the file, just look for this code around line 179.
echo "<{$heading} class='miniheading {$css}'>".__('Leave a Reply','avia_framework')."</{$heading}>";And to change the widget title characters to uppercase, please use this css code.
html #top .all_colors .widgettitle { text-transform: uppercase !important; }Best regards,
IsmaelHi,
Glad to know that you have managed to translate the string. Please let us know if you need anything else.
Best regards,
IsmaelHey RosannaK,
Thank you for the inquiry.
1.) Are you using a plugin for the colour swatch? Have you tried selecting the Woocommerce 3.0 Gallery in the Enfold > Shop Options? Please provide a link to the product in question so that we could check it properly. You may need to contact the plugin developers for additional assistance.
2.) There should be a stock info beside the add to cart button (ex. 2 in stock) by default, so users should not be confused when they could not add more items. It is possible to change the text of the add to cart button when the user reached the stock limit, but it will require a bit of modification. You have to check for the value of the quantity field each time the increase quantity button is clicked and compare it to the max attribute value, and adjust the text of the cart button accordingly.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this plugin to show the product description in the product archive pages and the base shop page.
// https://docs.woocommerce.com/document/2-0/product-description-on-shop-page/
Or use this snippet in the functions.php file to show the product excerpt.
function ava_short_des_product() { the_excerpt(); } add_action( 'woocommerce_after_shop_loop_item_title', 'ava_short_des_product', 40 );Best regards,
IsmaelHi,
e.g If they search for a name, I want it to fint the contact under Kontakt -> Medarbeidere.
The search starts to look for keyword relevance in the post or page title before doing search in the post content, so posts that actually contains that name or keyword will go into the results first. Searching for a specific name from a particular page content may not work as intended. You may need to re-index the search table and keywords, and adjust Minimum word length value from the default 3 characters to a longer one for a more refined search.
You could also try the SearchWP plugin. Please check the following documentation for more info.
// https://kriesi.at/documentation/enfold/search/#use-searchwp-instead-of-the-standard-search
Best regards,
IsmaelHi,
Thank you for the update.
We cannot reproduce the same issue on mobile view. What is the actual screen resolution of the device where you are testing this? This is how we see the contact form on mobile view (iPhone 6/7/8).
Screenshot: https://imgur.com/Q96neKg
Best regards,
IsmaelHi,
To override that script file, you have to override the actual element (slideshow.php) first and edit the script path or URL in the extra_assets function so that the path in the wp_enqueue_script points to the modified file instead of the default one.
function extra_assets() { //load css wp_enqueue_style( 'avia-module-slideshow', AviaBuilder::$path['pluginUrlRoot'] . 'avia-shortcodes/slideshow/slideshow.css', array( 'avia-layout' ), false ); //load js wp_enqueue_script( 'avia-module-slideshow', AviaBuilder::$path['pluginUrlRoot'] . 'avia-shortcodes/slideshow/slideshow.js', array( 'avia-shortcodes' ), false, true ); wp_enqueue_script( 'avia-module-slideshow-video', AviaBuilder::$path['pluginUrlRoot'] . 'avia-shortcodes/slideshow/slideshow-video.js', array( 'avia-shortcodes' ), false, true ); }For more info on how to modify an existing element in the child or on how to create your own, please check the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
IsmaelHi,
No problem. Please feel free to open a new thread if you have more questions. We will close this thread for now.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
2.) Which plugin have you tried to use? The following plugins should allow you to redirect a particular page to another.
// https://wordpress.org/plugins/redirection/
// https://wordpress.org/plugins/eps-301-redirects/3.) That is possible but you will have to use the Advance Layout Builder for the product items or edit the product templates manually. You could also set a custom footer page in the Enfold > Footer > Default Footer & Socket Settings. Set it to the 5th or 6th option (Select a page to display as footer and socket).
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Glad to know that some of the issues are fixed. Please do not hesitate to open another thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHi,
As we mentioned above, you have to modify the existing animations in the theme. Unfortunately, we cannot exactly replicate the animations from the other site because of how the transitions are implemented, so you will have to use the existing animations from the theme and do your own adjustments.
To adjust the fade in effect for example, you have to modify the css > shortcodes.css file around line 784 and copy this animation or keyframes around line 748 , and place it in the Quick CSS field or in the style.css file and do your own modifications.
@-webkit-keyframes avia-fadein { 0% { opacity: 0; } 100% { opacity: 1; } } @keyframes avia-fadein { 0% { opacity: 0; } 100% { opacity: 1; } }To adjust it even more, you have to override the default animation property.
.avia_transform .avia_start_delayed_animation.fade-in { -webkit-animation: avia-fadein 1.5s 1 ease-out; animation: avia-fadein 1.5s 1 ease-out; opacity: 1; }You could adjust the animation duration and timing-function to achieve different variation of the effect.
// https://www.w3schools.com/css/css3_animations.asp
Best regards,
IsmaelHey NicFridge0904,
Thank you for the inquiry.
Those are the merged or compressed scripts and stylesheets. Please try to disable the Enfold > Performance > File Compression settings and disable the cache plugin temporarily, or purge the cache, then check the page again. If these steps did not help, please post the site URL and the login details in the private field so that we could check the issue further.
Best regards,
IsmaelHey acannon22,
Thank you for the inquiry.
That is possible but it will require modifications that we do not usually provide in the forum. You may need to hire a third party developer or contact or partner, Codeable.
// https://kriesi.at/contact/customization
The gallery script is in the enfold\config-templatebuilder\avia-shortcodes\gallery_horizontal\gallery_horizontal.js file.
Best regards,
IsmaelHi,
I’m not sure what you mean with remove the existing thumbnails.
Try to remove the uploaded image first from the Media > Library, before uploading it again. Or make sure that you are uploading different image each time for testing.
This is not so common because most users do not require different cropping position for the same image. This might be the first request that we encountered.
Best regards,
IsmaelHi,
Thank you for the info.
The product items show in the grid when we do not select a particular category (see private field). Can we deactivate the plugins temporarily while testing the site? Is there a staging or development version of the site?
@at-elier: We have not found the issue yet, but we will check it further and let you know.Best regards,
IsmaelHey FullPixel,
Thank you for the inquiry.
You might be able to use the aviaElementManager class to return the list of shortcodes or elements. Example:
add_action("init", function() { if( ! class_exists( 'aviaElementManager' ) ) return; $shortcodes = Avia_Builder()->element_manager()->get_checked_elements(); echo '<pre>'.var_export($shortcodes, true).'</pre>'; });The element_manager, which is a public method of the AviaBuilder class, constructs the aviaElementManager class.
Best regards,
Ismael -
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