Forum Replies Created
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AuthorPosts
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September 14, 2020 at 12:03 pm in reply to: Video player has grey overlay on mobile devices & doesn't appear to autoplay. #1245724
Hey nestormakhno,
Thank you for the inquiry.
Background videos are disabled on mobile devices by default which is why a fallback image option is available in the element editor. You can either apply a fallback image or hide the section on mobile view and display an embedded video element instead.
Best regards,
IsmaelHi,
Thank you for the update. This is the image in the other site that is used as header background. You have to create the same image, upload it in the media library and apply it as the header background. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
We are not yet sure why the the images have different sizes but we noticed that the site contains a very old version of the theme, v4.4.1. You have to download the latest version v4.7.6.3 from your Themeforest account and update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
After the update, try to install the following plugin to regenerate the thumbnails.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Thank you for the clarification.
To adjust the width of the right sidebar, please use this css code.
.responsive #top .sidebar.sidebar_right { width: 300px; max-width: 300px; }
Best regards,
IsmaelSeptember 14, 2020 at 4:52 am in reply to: Embed Facebook Video in Blog Post – Images not Showing #1245616Hi,
Thank you for the update.
We can remove or adjust the space below the facebook videos by adjusting the height of the iframe. The height of the iframes is set to 418px by default.
.home #av_section_1 .entry-content iframe { height: 200px; }
And to remove the gray lines, please use this css code.
.home #av_section_1 .entry-content .post_delimiter { display: none !important; }
We might also have to apply a unique ID or class name to the sections.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelSeptember 14, 2020 at 4:39 am in reply to: How to set a calculated date to filter blog posts #1245608Hi,
What is the value of the ACF or custom field? It might not be necessary to use the add_date_query function or create a new query because the query including the date_query is already available when we use the avia_post_slide_query filter. We just have to do the necessary adjustments for the date_query array based on the value of the ACF field.
Usage example of the filter can be found here:
// https://kriesi.at/support/topic/custom-archive-php/#post-849668
// https://kriesi.at/support/topic/randomize-post-slider-but/#post-1139638
// https://kriesi.at/support/topic/portfolio-items-showing-in-blog-posts-content-element-on-blog-page/#post-1200512Best regards,
IsmaelHi,
We still could not reproduce the issue on our end. It does jump a bit but not to the bottom of the page, and only to focus the toggle or accordion content. We did the test on Chrome Windows 10.
Thank you for your patience.
Best regards,
IsmaelSeptember 14, 2020 at 4:11 am in reply to: How to load js & css only for shortcodes that are present on the page? #1245592Hi,
Did you enable the File Compression settings, or install cache and minification plugins? You might have to disable the cache and compression options first. If it still doesn’t work after disabling the options or plugins, then you can proceed by using the dequeue or deregister functions to manually disable the scripts or stylesheets when they are not needed.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
From what I understand autop and texturize should only apply on the frontend. So the tags should not be showing in the Classic Editor in Text view?
Are you talking about the TinyMCE editor in the Translate Posts panel? This editor is created by the plugin, so it has its own configuration which is not controlled or can be influenced by the theme.
If the filter above is not working for the translation editor, try this plugin to toggle the wpautop settings of the text editor.
// https://wordpress.org/plugins/toggle-wpautop/
If the plugin doesn’t work, use the tiny_mce_before_init filter to adjust the options of the tinymce or ask the plugin author to disable wpautop for the translation editor manually.
Best regards,
IsmaelSeptember 14, 2020 at 3:44 am in reply to: Layer Slider Sliders are not showing in String Translation #1245588Hi,
Thank you for the update.
Does it work correctly, or do you see the text from old sliders in the string translations when the Slider Markup Caching option of the layer slider is disabled? The option is located in the Layer Slider > Options > Advanced panel. Please try to disable the option temporarily, then look for the text in the string translations editor again.
Best regards,
IsmaelHi!
Sorry for the delay. We are able to reproduce the issue on our installation, but we are not yet sure why it overrides the previous icon sets. You might have to upload all flaticon icons in a single collection temporarily until we found the issue.
We’ll forward the issue to our channel. Thank you for your patience.
Cheers!
IsmaelHi,
Thank you for the update.
We could add this css code to limit the width of the main content container, but it might look quite narrow and restricted.
#main .template-page.content.av-content-small.alpha.units { max-width: 300px; }
Best regards,
IsmaelSeptember 11, 2020 at 2:37 pm in reply to: Recaptcha not working on zorbas.dk and se! [URGENT] #1245154Hi,
This account seems to be invalid. Could you check it please? (see private field)
Best regards,
IsmaelSeptember 11, 2020 at 2:31 pm in reply to: Enfold with WPML (Translation pulls up old settings of the page) #1245152Hi,
Sorry if this thread has gone on for too long. We tried to access the dashboard using account above but it seems to be invalid. Please check the info carefully or provide another admin account and post the login URL in case you change it.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the info.
We’ll forward this thread to our channel for further consideration. This is somewhat discuss in an older thread about having unique landmarks in the page which includes the main tag. There we provided a minor change in the sections.php file to remove the main tag in the color sections and make the container in the header.php file the actual main container.
// https://kriesi.at/support/topic/wcag-2-1-level-aa-and-landmarks/
Best regards,
IsmaelHi,
The list is created as a replacement for the tooltip because hover state doesn’t exist on touch devices. Users can still access the links by clicking on the actual hotspot but since the styling is set to blank and not numbered hotspots, users might not know which hotspot is which. You may need to set the Styling > Hotspot Styling back to “Numbered Hotspots”.
We could also use this css code to display the numbers back only on mobile view.
@media only screen and (max-width: 767px) { .av-hotspot-container .av-image-hotspot_inner:hover, .av-hotspot-container .av-image-hotspot_inner { color: #ffffff; } }
Thank you for your patience.
Best regards,
IsmaelSeptember 11, 2020 at 1:55 pm in reply to: reCAPTCHA v3 Confusion with Default Enfold Contact Form Version: 4.7.6.3 #1245145Hi,
We can use this css code to display the recaptcha badge back in the front end.
body.av-google-badge-hide .grecaptcha-badge{ visibility: visible !important; }
Default visibility value is set to hidden.
Thank you for your patience.
Best regards,
IsmaelSeptember 11, 2020 at 1:30 pm in reply to: Lazy-Load Not Working on Blog, Gallery, or Portfolio Item Images #1245137Hi,
Thank you for the info.
Looks like the Advanced > Animation > Lazy Loading Of Images option is not enabled for the Blog Posts element. If you would like to enable the option by default, please include this additional filter in the functions.php file.
function ava_enable_lazyloading() { global $avia_config; $avia_config["alb_html_lazy_loading"] = "enabled"; } add_action("get_header", "ava_enable_lazyloading");
Lazy loading is not enabled globally or by default because it might cause issues with the default animation settings.
Best regards,
IsmaelHey schoenj,
Thank you for the inquiry.
The site loads quite fast on our end, considering our current connection which is quite slow, but the site still loads fast enough. Did you add more images in the home page?
We did’t add or change anything in the preloader script if I am not mistaken.
Best regards,
IsmaelSeptember 11, 2020 at 12:38 pm in reply to: Critical Errors- WP debugging/ missing dependencies-Avia framework #1245105Hi,
Thank you for the update.
Do you encounter any errors or experience issues when working on the site? Is there anything that is not working as it should or as expected?
The Missing Dependencies warnings occur because the required script avia_modal.js file only loads when using the Advance Layout Builder. These warnings are not critical and should not affect the site or cause any issues.
The second set of errors point to the Tribe__Admin__Notices class, which is probably from the Events Calendar plugin. Did you install the plugin previously and remove it?
Best regards,
IsmaelSeptember 11, 2020 at 12:22 pm in reply to: Advanced Editor Blog page – title and category name switch places #1245103Hi,
Thank you for the update.
We could set the Enfold > Blog Layout > Blog Styling to Elegant to switch the position of the post title and category, but this will also change the style of the blog post a bit.
But if you want to keep the current blog style or layout, we have to modify the includes > loop-index.php file manually. This is what renders the title.
echo $title;
Look for that code around line 371 and move it on line 296 or above this code.
//elegant blog //prev: if( $blog_global_style == 'elegant-blog' )
Best regards,
IsmaelHi,
Thank you for the update.
We should be able to use the wp_nav_menu_items filter to insert additional items in the menu.
// https://developer.wordpress.org/reference/hooks/wp_nav_menu_items/
Usage examples can be found in the following threads.
// https://kriesi.at/support/topic/add-phone-icon-next-burger-menu-icon-on-mobile/#post-1241565
// https://kriesi.at/support/topic/add-search-icon-to-footer-navigation/#post-1235547Best regards,
IsmaelSeptember 11, 2020 at 11:28 am in reply to: Fix for Tag page title showing below tag description? #1245096Hi,
Sorry for the delay. That is actually the title or name of the post type. We have to modify the tag.php template in order to move the tag description somewhere else in the archive page. Look for this block of code around line 24:
<div class="category-term-description"> <?php echo term_description(); ?></div>
Best regards,
IsmaelSeptember 11, 2020 at 11:17 am in reply to: Auto Sidebar navigation collapse or limit child depth #1245095Hey SilviaNT,
Thank you for the inquiry.
The easier solution is to use css to hide the child menu items initially and display them only on hover.
.nested_nav .page_item_has_children .children { display: none !important; } .nested_nav .page_item_has_children:hover .children { display: block !important; }
We can also use this css to add a + symbol beside the menu items with sub menus.
.nested_nav .page_item_has_children::before { content: '+'; position: absolute; left: -13px; top: 5px; }
Best regards,
IsmaelHi,
Thank you for the update.
Is this still happening? We checked the functions.php file and the js > custom.js, but we didn’t find anything that might convert any post or page to ALB. We also created draft posts but none of them is converted to ALB.
Best regards,
IsmaelSeptember 10, 2020 at 3:02 pm in reply to: How to set a calculated date to filter blog posts #1244937Hi,
Thank you for the inquiry.
We might be able to use the avia_post_slide_query filter to adjust the default date_query of the post slider or blog posts element. An example of the date_query value might look like this:
array ( 0 => array ( 'after' => array ( 'year' => '2010', 'month' => '09', 'day' => '01', ), 'inclusive' => true, 'before' => array ( 'year' => '2020', 'month' => '09', 'day' => '06', ), ), )
This will display posts from September 01, 2010 up to September 09, 2020. To learn more about the date parameter, please check this thread.
// https://developer.wordpress.org/reference/classes/wp_query/#date-parameters
Best regards,
IsmaelHey Morticka,
Thank you for the inquiry.
We couldn’t reproduce the issue on Firefox Windows 10. As expected, the accordion items just open up when clicked. Where did you test it?
Screenshot: https://imgur.com/gwcHCmk
Best regards,
IsmaelSeptember 10, 2020 at 2:23 pm in reply to: Embed Facebook Video in Blog Post – Images not Showing #1244927Hi,
Is there a way to use the masonry or the magazine and show the thumbnails of the Facebook videos like the full blog post option?
Sorry for the delay. Unfortunately, this is not how posts element works out of the box. In order to show images in the Masonry, Magazine or any posts element in the builder, we have have to apply a featured image to the post. Please check the following documentation for more info about featured images.
Best regards,
IsmaelHey themidnightshower,
Thank you for the inquiry.
We can use the avf_default_icons and the avf_social_icons_options filters in order to add a new icon in the existing list, but you may need to upload your own spotify icon if the icon is not available in fontello. For more info, please check the following documentation.
Related threads:
// https://kriesi.at/support/topic/fontello-icons-not-working/#post-1193152
// https://kriesi.at/support/topic/click-to-chat/#post-1193437
// https://kriesi.at/support/topic/enfold-add-multiple-social-profile-icons/Best regards,
IsmaelHey Rob,
Thank you for the inquiry.
The wpautop function is used in many shortcodes or templates in the builder such as the text block, so it is possible this is why the paragraph tags are added automatically in the translation.
Which plugin are you using? Please post a screenshot of the translation editor, or post the login details in the private field so that we could check it.
Best regards,
Ismael -
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