Hi,

Thank you for the update.

We tried to access the dashboard using the account above but the username or account does not exist. Did you remove the account? Please check the info carefully and post it again in the private field. Also, make sure that the Appearance > Editor panel is accessible.

// https://wordpress.org/support/article/hardening-wordpress/#disable-file-editing

Set the DISALLOW_FILE_EDIT to false. If you are not sure how to do this, please post the FTP details in the private field so that we could access the file server. You could ask your hosting provider on how to obtain or create an FTP account if you have not created one yet.

Best regards,
Ismael

Hi,

Thank you for the update.

The unregistered thumbnails will be removed automatically when you regenerate the images using a plugin or a custom script, but we recommend installing an extension. This process might take a while depending on the number of images uploaded in the media library. Please check these plugins.

// https://wordpress.org/plugins/regenerate-thumbnails/
// https://wordpress.org/plugins/simple-image-sizes/

This process is safe but please do not forget to create a restore point or a site backup before regenerating the images in case something went wrong.

Best regards,
Ismael

Hi,

We are still not able to reproduce the issue on Firefox Dev Windows 10. You can see the number of clicks that we did in the screenshot below, and the menu still works.

// https://imgur.com/SK7dpyH

Thank you for your patience.

Best regards,
Ismael

Hey El,

Thank you for the inquiry.

Did you set the quantity buttons to not display on smaller screens? We found this css code in the site.

.cart_item .plus, .cart_item .minus {
	display: none !important;
}

If you’d like, we could also adjust the minimum width of the product quantity column and decrease the size of the input fields so that they fit exactly inside the container.

Please try this css code in the Quick CSS field.

td.product-quantity {
	min-width: 120px;
}

#top div .quantity input.plus, #top div .quantity input.minus {
	line-height: 29px;
	width: 30px;
	height: 30px;
}

td {
	font-size: 12px;
}

#top div .quantity input.qty {
	height: 30px;
	width: 30px;
	line-height: 29px;
}

Best regards,
Ismael

Hi,

Sorry for the delay. The images in the slider are displaying properly on our end and the layers are fading in as expected on mobile view. Did you manage to figure out the issue?

Best regards,
Ismael

Hey BelIblis,

Thank you for the inquiry.

Looks like you have managed to adjust the font size of the slideshow caption heading to 10px and the content to 12px using the following css code.

.slideshow_caption p {
	hyphens: none !important;
	width: 70vw;
	font-size: 12px !important;
	line-height: 110% !important;
}

.responsive #top #wrap_all .av-mini-font-size-10 {
	font-size: 10px !important;
}

Have you tried using the Full Screen Slider element instead of the current one? This slider will have more space for the caption and other content in general.

Best regards,
Ismael

Hey mmsdev,

Thank you for the inquiry.

The site redirects to a page that does not exist (see private field) after checking out. Did you configure the page endpoints in the Woocommerce settings? You may need to modify the checkout endpoints, specifically the order-received or thank-you page.

// https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/

Best regards,
Ismael

Hey!

Thank you for the clarification.

To completely remove the categories, and not just hide it using css as the theme does by default, we have to modify the includes > loop-index.php file and remove this code around 304:

					if( ! empty( $cats ) )
					{
						$cat_output .= '<span class="blog-categories minor-meta">';
						$cat_output .= $cats;
						$cat_output .= '</span>';
						$cats = '';
					}

.. and line 395:

if( ! empty( $cats ) )
					{
						echo '<span class="blog-categories minor-meta">' . __( 'in','avia_framework' ) . ' ';
						echo	$cats;
						echo '</span><span class="text-sep text-sep-cat">/</span>';
					}

Regards,
Ismael

Hey sfxmedia,

Thank you for the inquiry.

In the shortcode_insert_button function of the new element, you have to set the is_fullwidth config or parameter to “yes”.

// more $this-config here
$this->config['is_fullwidth'] = 'yes';

The filter avf_fwd_elements is now deprecated.

Best regards,
Ismael

Hey Carsten!

Thank you for the inquiry.

We should be able to use the following css code to adjust the background and font color of the contact form’s response message container.

.responsive #top .main_color .avia-form-success {
	background-color: red;
	color: white !important;
}

Adjust the color values as you wish, and please toggle the Performance > File Compressions settings afterwards and the remove the browser cache.

Regards,
Ismael

Hey Illingco,

Thank you for the inquiry.

You should be able to set the thumbnail size in the Styling > Appearance > Preview Image Size settings of the Blog Posts element. It is also recommended to upload images with the same size to maintain the alignment of each item in the grid.

Best regards,
Ismael

Hey andreas_anselm,

Thank you for the inquiry.

Yes, you are right. This is a known issue on iOS devices where fixed backgrounds do not work correctly when the background size property is set to cover.

iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details

// https://caniuse.com/background-attachment

To fix the issue, we could set or revert the background-attachment property back to scroll on iOS devices. Please add this css code to do so.

@media only screen and (max-width: 989px) {
   .avia-full-stretch{
	background-attachment: scroll !important;
   }
}

Best regards,
Ismael

Hi,

We could not reproduce the issue on our own installation, so it is probably an issue with a plugin or a custom script. The demo still contains an older version of the theme, which is probably why it displays the same issue.

Is there a staging or development version of the site where we could check the issue? We would like to be able to disable the plugins while debugging the site.

Best regards,
Ismael

Hi,

Great! Glad that you found the issue. Please do hesitate to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the info.

Did you follow their suggestions, or add the css code that they recommended? These changes should allow the date picker to display correctly. Just add it in the Quick CSS field or in the child theme’s style.css file. And do not forget to toggle the Performance > File Compressions settings after adding the modification.

Best regards,
Ismael