Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1244676

    Hi, long time Enfold user and love the theme.

    I have an issue with one site, where the images displayed on the category pages are one of two sizes, although the featured image sizes for all posts are exactly the same (1200X800). Example category page shared below.

    #1244812

    Hey edgold,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1244923

    Sure, details attached.

    #1245626

    Hi,

    Thank you for the update.

    We are not yet sure why the the images have different sizes but we noticed that the site contains a very old version of the theme, v4.4.1. You have to download the latest version v4.7.6.3 from your Themeforest account and update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    After the update, try to install the following plugin to regenerate the thumbnails.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    #1245974

    that seems to have worked – thanks so much!

    #1246179

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1246218

    you can go ahead and close the ticket – thanks again :)

    #1246270

    Hi edgold,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)

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