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Viewing 30 posts - 15,661 through 15,690 (of 66,126 total)
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  • in reply to: menu and tab section #1252188

    Hey Manuela,

    Thank you for the inquiry. Please continue on the other thread where we provided a reply.

    // https://kriesi.at/support/topic/menu-and-tab-section/#post-1252179

    We will close this one now.

    Best regards,
    Ismael

    in reply to: Custom content #1252187

    Hey henlook,

    Thank you for the inquiry.

    We found this error in the console which seems to be related to the shortcode in the portfolio content.

    Uncaught ReferenceError: dzsvg_init is not defined
    call_dzsvg_footer http://www.site.com/portfolio-2/:546
    http://www.site.com/portfolio-2/:503
    jQuery 4

    Where did you get the shortcode? You may need to contact the script authors for additional info about the script error.

    Best regards,
    Ismael

    in reply to: Mailchimp integration question #1252186

    Hey Munford,

    Thank you for the inquiry.

    This is not possible, unfortunately. You could only use a single Mailchimp account or API key in the theme options.

    Best regards,
    Ismael

    in reply to: 4.7.6.4 preventing custom url's on images in galleries #1252185

    Hey!

    We just found out that the in the latest version, the gallery settings has to be adjusted manually so that it uses the custom links instead of opening the images inside a lightbox. Please edit the gallery, then set the Advanced > Link Settings > Image Link to the second option.

    Cheers!
    Ismael

    in reply to: Gallery custom links removed in 4.7.6.4 – Urgent #1252184

    Hi,

    Thank you for the info. We will forward the thread to our channel if this becomes an issue for a lot of users.

    Best regards,
    Ismael

    in reply to: Enfold Facebook Likebox & Borlabs Cookies (gdpr) #1252183

    Hey kracklt,

    Thank you for the inquiry.

    You could set the widget’s Link to facebook settings to the second (User must accept to show facebook widget..) or the third (Only open facebook page..) option. Unfortunately, the second option will only work in the theme’s privacy options, so you should set it to the third option.

    Best regards,
    Ismael

    in reply to: Link to a tab in tab section #1252181

    Hi,

    We are very sorry for the late response. The following snippet should make the page scroll to the tab section when the anchor is the same as one of the tab section titles. Please add it in the functions.php file.

    add_action( 'wp_footer', 'ava_custom_script_tab_section' );
    function ava_custom_script_tab_section() {
    ?>
    <script type="text/javascript">
    (function($) {
    	function scrollToTab(s, e,) {
    		$(s).on(e, function(event) {
    			var anchor, loc, cur, hash, tab, parent, pos;
    
    			if( e == 'load' ) {
    				loc  = window.location.hash;
    				hash = loc;
    			} else {
    				loc = $(this).attr('href');
    				hash = loc.substring(loc.indexOf('#'));
    			}
    	
    			tab = $('.av-section-tab-title[href='+ hash +']');
    			parent = tab.parents('.av-tab-section-outer-container');
    			pos = parent.offset();
    
    			tab.trigger('click');
    			
    			if(hash) {
    				setTimeout( function() {
    					$(window).scrollTop( pos.top - 100 )
    				}, 1000 );
    			}
    		});
    	}
    	scrollToTab( '.menu-item a', 'click' );
    	scrollToTab( '.av-active-burger-items a', 'click' );
    	scrollToTab( window, 'load' );
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    in reply to: Make Mega Menu accessible #1252180

    Hey devwp,

    Thank you for the inquiry.

    The modifications above should also work for the mega menu. Please try to add the modifications again, then toggle or temporarily disable the Performance > File Compression settings to refresh the scripts and stylesheets.

    Best regards,
    Ismael

    in reply to: menu and tab section #1252179

    Hey Manuela,

    Thank you for the inquiry.

    What you are looking for is possible but we have to use an additional script to open the appropriate tab section when a corresponding menu item is clicked. Please add snippet in the functions.php file.

    add_action( 'wp_footer', 'ava_custom_script_tab_section' );
    function ava_custom_script_tab_section() {
    ?>
    <script type="text/javascript">
    (function($) {
    	function scrollToTab(s, e,) {
    		$(s).on(e, function(event) {
    			var anchor, loc, cur, hash, tab, parent, pos;
    
    			if( e == 'load' ) {
    				loc  = window.location.hash;
    				hash = loc;
    			} else {
    				loc = $(this).attr('href');
    				hash = loc.substring(loc.indexOf('#'));
    			}
    	
    			tab = $('.av-section-tab-title[href='+ hash +']');
    			parent = tab.parents('.av-tab-section-outer-container');
    			pos = parent.offset();
    
    			tab.trigger('click');
    			
    			if(hash) {
    				setTimeout( function() {
    					$(window).scrollTop( pos.top - 100 )
    				}, 1000 );
    			}
    		});
    	}
    	scrollToTab( '.menu-item a', 'click' );
    	scrollToTab( '.av-active-burger-items a', 'click' );
    	scrollToTab( window, 'load' );
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    in reply to: FAQ Widget: Font size and links #1252177

    Hey Lene,

    Thank you for the inquiry.

    1.) The toggler title is set to 17px by default when the style is set to elegant. We could use this css code to adjust the font size manually.

    .js_active .av-elegant-toggle .toggler {
    	font-size: 15px;
    }

    2.) This should change the color of the links inside the toggle section.

    #top .av_toggle_section a {
    	color: #dac7a6!important;
    }

    Best regards,
    Ismael

    in reply to: 4.7.6.4 preventing custom url's on images in galleries #1252174

    Hey Steve,

    Thank you for the inquiry.

    Where can we see the issue, and which type of gallery are you using? Please post the site or page URL in the private field so that we could inspect the issue.

    Best regards,
    Ismael

    in reply to: show event time in blog meta #1252160

    Hi,

    Alright. Glad it works. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Issues Moving Enfold to new URL or Directory #1252159

    Hi,


    @milkrow
    : The site actually contains a very old version of the theme, 4.5.7. It has to be updated to version 4.7.6.4 manually via FTP. Please update the theme and toggle the Performance > File Compression settings afterwards. Please do not hesitate to open a new thread again should you have further issues with the theme options after the update. We will close this one for now.

    // https://kriesi.at/documentation/enfold/theme-update/
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: How to change Shop breadcrumb #1252157

    Hi,

    Glad to know that you have found a solution for the issue. FYI, the empty space in the screenshot is actually a sidebar container without widgets or content in it, so disabling the sidebar should make the shop page full width.

    Best regards,
    Ismael

    in reply to: Enfold masonry media description #1252156

    Hi,

    Thank you for the update.

    We might have to access the server and edit the files in order to check the issue properly. Please post the FTP details in the private field so that we could test the modification.

    Best regards,
    Ismael

    in reply to: Single product page issue #1252154

    Hi,

    Did you set it to the default plugin gallery? This css code should add a border around the product image.

    .template-shop .single-product-main-image .woocommerce-product-gallery > div {
    	border: 1px solid gray;
    }
    
    .template-shop .single-product-main-image .images a {
    	border-style: solid;
    	border-width: 0;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Gallerie läd Bilder nicht korrekt #1252151

    Hi,

    The position of the items in the gallery is now automatically adjusting while the images are loading. Please try to purge the cache and make sure to remove the browser history before checking the page.

    Best regards,
    Ismael

    in reply to: Facebook share #1252150

    Hi,

    Yes, it would still require additional modifications in the default social sharing markup. You should find the social icons and social sharing links template in the includes > helper-social-media.php file.

    Best regards,
    Ismael

    in reply to: Vimeo embed vs Enfold Video element #1252148

    Hi,

    Yes, please let us know when you find out the reason why other videos are not loading. Thank you for following up.

    Best regards,
    Ismael

    in reply to: Vimeo embed vs Enfold Video element #1252147

    Hi,

    Yes, please let us know when you find out the reason why other videos are not loading. Thank you for following up.

    Best regards,
    Ismael

    in reply to: Fontello Fonts Vulnerability? #1252146

    Hi,

    Looks like it is a paid scanner. Have you tried asking the tool developers how to fix that particular warning?

    Best regards,
    Ismael

    Hi,

    That is the intended purpose of the Load only used Elements option. It will only load the assets for elements that are present in the page. Unfortunately, I am not sure if this option works when the File Compression settings is enabled.

    Where are you testing this option? Please enable the option and create a test page with only one element in it, then inspect the DOM.

    Best regards,
    Ismael

    Hey Niederrhein-Wagyu-9,

    Thank you for the inquiry.

    The available adjustments for a video slide is setting it to fit the container, this will produce black bars on both sides of the video, or set it so that it covers the whole container. The latter option might cause the video to overflow outside the slider container but it will maintain the video’s aspect ratio.

    We could set the video to always inherit of the size of the slider container, but it will surely get distorted on certain screen sizes. Most users usually set the Video Size settings to the second option. This way you will prevent black bars from appearing and maintain the video’s aspect ratio.

    Best regards,
    Ismael

    in reply to: admin-ajax.php error 500 – too many pages? #1251721

    Hi,

    Thank you for the detailed response.

    Where is the site hosted, and what is the server specification? Is it a shared server? Some servers limits the allocation of PHP memory, so defining a memory limit in the wp-config.php file will not work. The PHP memory limit has to be manually adjusted in the php.ini file or by asking the hosting provider directly.

    The error above just shows that the PHP memory limit is still set to around 268MB or 268435456 bytes.

    Best regards,
    Ismael

    in reply to: page builder bug #1251719

    Hi,

    This should be possible but we might have to create a custom shortcode so that we do not have to directly add a textarea inside the code or text block.

    // https://developer.wordpress.org/reference/functions/add_shortcode/
    // https://codex.wordpress.org/Shortcode_API

    Unfortunately, this kind of modification is beyond the scope of support, so we will not be able to help you further.

    Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Fullwidth easy slider: text alignment (caption position) #1251715

    Hi,

    To prevent the text from aligning to the right in the home page, please look for the previous css code..

    #top .slideshow_align_caption {
      text-align: right;
    }
    

    .. and replace it with:

    #top:not(.home) .slideshow_align_caption {
      text-align: right;
    }
    

    Best regards,
    Ismael

    Hi,

    We will forward the thread to our channel so that the rest of the team could check it. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Partner logos not working #1251711

    Hi,

    Glad it is working. For some reason, the logo image does not exists and it looks like it has been deleted. Have you tried uploading it again in the Theme Options?

    Best regards,
    Ismael

    in reply to: Remove Link on Image When Viewed in Lightbox View #1251707

    Hi,

    Thank you for the clarification.

    We did not find any link tag in the lightbox container, so the link is probably controlled by the lightbox script. We could try this css code to disable the image link and set the mouse cursor to default.

    img.mfp-img {
    	pointer-events: none !important;
    	cursor: default;
    }
    
    .mfp-figure figure {
    	margin: 0;
    	cursor: default;
    }

    Best regards,
    Ismael

    in reply to: Image size enfold remove cleanly #1251703

    Hi,

    Thank you for the update.

    We can use the syntax above in the child theme, or wrap it inside an action hook like init or after_setup_theme so that the code is actually executed after the functions.php file has been loaded.

    add_action('after_setup_theme', function() {
       remove_image_size('magazine');
       remove_image_size('portfolio_small');
    }, 999);
    

    Best regards,
    Ismael

Viewing 30 posts - 15,661 through 15,690 (of 66,126 total)