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Viewing 30 posts - 13,681 through 13,710 (of 66,804 total)
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  • in reply to: Fix Coupon Code Not Accepted #1307404

    Hi,

    Thank you for the info.

    Why do you need to move it down again? The issue occurs because when you move the coupon container down or relocate it, the default script that is responsible for the coupon field toggle cannot find the appropriate element anymore. We recommend keeping it in its default place.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you disable the Performance > File Compression settings after doing the modification? Please post the login details in the private field so that we can check the site. Make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Archive.php Title h1 take the title first post #1307401

    Hi,

    Thank you for the info.

    It works correctly when we disable the avf_title_args filter in the functions.php file. Try to add a condition so that the filter is only applied on single posts.

    
    function fix_single_post_title($args,$id)
    {
    	if(!is_single()) return;
            $args['title'] = get_the_title($id);
            $args['link'] = "";
            $args['heading'] = 'h1';
    
        return $args;
    }
    add_filter('avf_title_args', 'fix_single_post_title', 10, 2);
    

    Best regards,
    Ismael

    in reply to: Do not print logo #1307399

    Hi!

    Thank you for the info.

    Does it work correctly when you add it in the Enfold > General Styling > Quick CSS field or in the child theme’s style.css file? You may need to temporarily disable the Performance > File Compression settings and purge the cache after adding the css code.

    Regards,
    Ismael

    in reply to: WooCommerce Product Catalog displayed as blog archive #1307397

    Hi,

    Thank you for the update.

    Would you mind posting the login details privately so that we could check the site? Please make sure that the Appearance > Editor is accessible so that we could edit the files when necessary.

    Best regards,
    Ismael

    in reply to: Google Analytics Cookies are loaded automaticaly #1307395

    Hi,

    Yes, the new GA version should work fine with the theme. It was added on version 4.8.

    - added: support for new Google 4 Analytics Tracking Codes G-XXXXX
    

    // https://kriesi.at/documentation/enfold/changelog/

    Best regards,
    Ismael

    in reply to: Sorting "You might also like" #1307394

    Hi,

    Looks like it is already displaying the posts by date. The two adjacent posts to casa-del-horno sorted by date and with the same tag “Panama” are casa-nuratti and casa-perez. Please note that the related posts section will display posts with the same tag as the current post.

    Which posts would you like to see in the related posts section when the current post is casa-del-horno?

    Best regards,
    Ismael

    in reply to: Translate Cookie Consent Message Bar #1307390

    Hi,

    Glad to know that it is working. It should work fine even when the file compression settings are enabled. We just disabled it temporarily so that the changes will be immediately visible.

    Best regards,
    Ismael

    in reply to: Layerslider WP Glitching between transitions #1307388

    Hi,

    Yes, the layer slider is included and bundled with the theme. We are just trying to say that we did not create it and we do not maintain it, so any related issue with it will be difficult for us to debug, moreso when we do not see any script errors just like in this case.

    I will forward the issue to our channel so that other moderators could check it.

    Best regards,
    Ismael

    in reply to: Enfold & CLS issue on main Div #1307384

    Hi,

    Looks like the biggest contributor to CLS is the container with the pricing container, but it is not the pricing element itself that is causing the layout shift. Please disable all animation inside the section including the animation of the icon at the very bottom.

    We can also apply a minimum height to the section to prevent the content from affecting it but you have to apply a custom css class name or ID to the section first.

    @media only screen and (max-width: 767px) {
        #section-id .av-section-color-overlay-wrap {
            min-height: 2345px;
        }
    
        #section-id .pricing-table li.avia-pricing-row {
            min-height: 83px;
        }
    }

    Replace “section-id” with the actual ID of the color section. This should set a minimum height to the color section and the pricing row.

    Best regards,
    Ismael

    Hi,

    We do not have any initial implementation for this kind of feature, so you may need to rely on third party plugins for now. We have tagged one of our developers so that he can check the issue.

    You can try one of these plugins.

    // https://wordpress.org/plugins/tags/accessibility/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.


    @madsonic
    : Would you mind creating another thread? Please post the WP and FTP details in the private field so that we could check the issue properly. Since you are not the OP, anything that you place in the private field will not be private, so we will close this one for now. Please continue on the new thread.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    We cannot find any full width sub menu in the page. Where did you add it? And please post a screenshot of the changes that you would like to do for the sub menu.

    Best regards,
    Ismael

    in reply to: Logo ändern für mehrere Sprachen #1307144

    Hi,

    Thank you for the update.

    The language switcher in the main menu is still working when we checked the page. Is it fixed, or do you need still require help with it?

    Best regards,
    Ismael

    in reply to: problem with change the font weight in layer slider #1307140

    Hi,

    No problem! Please do not hesitate to open another thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Do not print logo #1307139

    Hi,

    Thank you for the update.

    Where did you add the css code? It is not in the Quick CSS field or in the style.css file. Are you using a plugin for custom css?

    Best regards,
    Ismael

    in reply to: Color-section parallax image scaling #1307134

    Hey Tim,

    Thank you for the inquiry.

    The background is resizing properly on our end. How would you like the section or the background image to look on mobile view? Please provide a screenshot using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Google Api Key don't works #1307113

    Hey elisa_polidori,

    Thank you for the inquiry.

    Could you post the API key in the private field as well? We would like to check and test it in the theme options, see if we encounter any errors.

    Best regards,
    Ismael

    in reply to: Color section background image mobile resizing error #1307111

    Hi,

    It seems to be working properly now.

    Screenshot: https://ibb.co/RCXn4J4

    Have you tried to toggle or temporarily disable the Enfold > Performance > File Compression settings? Or try to check the site on incognito mode.

    Best regards,
    Ismael

    in reply to: Update avia-builder-rtl.css when using a child theme #1307110

    Hi,

    Thank you for the update.

    Would you mind providing the login details? We may have to access the dashboard in order to check the site properly.

    Best regards,
    Ismael

    Hi,

    Videos should not start automatically if they are not muted or if audio is enabled. Did you mute the videos? Try to unmute the videos to prevent them from playing automatically.

    Best regards,
    Ismael

    in reply to: Problem with color section with a customized ID #1307104

    Hi,

    We cannot reproduce the issue on our end anymore. Clicking on the middle menu or directly loading the page with the anchor work exactly the same. It lands correctly to the corresponding section with the gray background and a couple drinking at a table as you described. We checked the site on Chrome and Firefox. Which browser are you using?

    Best regards,
    Ismael

    in reply to: Sorting "You might also like" #1307089

    Hi,

    Thank you for the update.

    Yes, please post the content of template file using pastebin.com, or provide the login details in the private field so that we can test it properly. Make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Translate Cookie Consent Message Bar #1307088

    Hi,

    Thank you for the info.

    We have added the following css code in the Quick CSS field, and disabled the Performance > File Compression settings temporarily.

    html[lang="fr-FR"] .avia-cookie-consent-button-3.av-extra-cookie-btn.avia-cookie-link-btn {
        display: none !important;
    }
    
    html[lang="en-GB"] .avia-cookie-consent-button-2.av-extra-cookie-btn.avia-cookie-link-btn {
        display: none !important;
    }
    

    This should hide the second button when the current language is en-GB and hide the third one when it is fr-FR.

    Best regards,
    Ismael

    in reply to: Archive.php Title h1 take the title first post #1307087

    Hi,

    Thank you for the update.

    We may need to access to the dashboard in order to check the issue further. Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Direct link to masonry category #1307085

    Hi,

    No problem. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The menu items are displaying properly on our end as shown in the screenshots below.

    // https://ibb.co/n1H2s82
    // https://ibb.co/8XLD77B

    Please try to remove the browser cache or check it on incognito mode.

    Best regards,
    Ismael

    in reply to: Masonry Grid on parallax color section firefox bug #1307083

    Hi,

    Thank you for the update.

    Would you mind posting a screencast of the issue? The masonry items load perfectly fine on our end without bouncing. We checked the site on Chrome and Firefox.

    Best regards,
    Ismael

    in reply to: scrolling no longer visible with layerslider #1307082

    Hi,

    Thank you for the update.

    We edited the functions.php file and adjusted the filter a bit. The navigations are now displaying correctly in the post with the layer slider.

    /*
    * Add your own functions here. You can also copy some of the theme functions into this file. 
    * WordPress will use those functions instead of the original functions then.
    */
    function avia_remove_fullwidth_slider_check($settings)
    {
       $settings['is_fullwidth'] = false;
       $settings['skip_output'] = false;
       return $settings;
    }
    add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Fix Coupon Code Not Accepted #1307080

    Hi,

    Looks like the coupon toggle is now working correctly even without the previous script that we recommended previously. Please try to remove the cache and visit the checkout page.

    Thank you for your patience.

    Best regards,
    Ismael

Viewing 30 posts - 13,681 through 13,710 (of 66,804 total)