Hi,

Can we access the site? We would like to check how the product categories are setup and inspect the theme options. Please post the login details in the private field.

Best regards,
Ismael

Hi,

Thank you for the clarification.

Instead of using the borlabs shortcode, try to apply the class names “_brlbs-btn-cookie-preference borlabs-cookie-preference” to the menu item, and leave a hashtag in the URL field. Borlabs script should be able to recognize the menu item with that class attribute and open the cookie preference box when clicked.

This is based on the documentation.

// https://borlabs.io/kb/opt-out-infos-setup/#

Best regards,
Ismael

Hey havi,

Thank you for the inquiry.

Did you set the Enfold > Performance > Disabling of template builder elements settings to the second option (Load only used elements)? This should filter out unused scripts and stylesheets and prevent them from loading. However, please note that this option will only work if the Performance > File Compression settings are disabled.

Best regards,
Ismael

Hey kellyCraftMedia,

Thank you for the inquiry.

The product gallery looks totally fine on our end, as shown in the screenshot below.

Screenshot: https://imgur.com/UW43gxc

Is that how you see the gallery?

The snippets in the following documentation might help.

// https://docs.woocommerce.com/document/image-sizes-theme-developers/

The filters there should adjust the size of the thumbnails.

Best regards,
Ismael

Hi,

Thank you for following up.

You do not have to create a destination anchor inside the tab section, the script will handle that. The anchor should be based on the tab section title’s href attribute value, so for Behavioral Health for example, the menu item should have this URL.

http://site.com/what-we-do/#behavioral-health

And you have to remove the custom ID (behavioral) that you applied to the column element inside the Behavioral Health section.

Again, the anchor #behavioral-health is based on the href attribute value of the tab section title.

<a href="#behavioral-health" data-av-tab-section-title="2" class="av-section-tab-title av-tab-with-icon av-tab-no-image av-active-tab-title" role="tab" tabindex="0" aria-controls="av-tab-section-1-2" style="color: rgb(0, 0, 0);"><span class="av-tab-section-icon" aria-hidden="true" data-av_icon="" data-av_iconfont="fontello"></span><span class="av-outer-tab-title"><span class="av-inner-tab-title">Behavioral Health</span></span><span class="av-tab-arrow-container"><span style="background-color: rgb(53, 56, 60);"></span></span></a>

Best regards,
Ismael

Hi,

The description should display automatically when the Enfold Child Category Styling is set to Default. Please try to edit one of the product categories and look for the styling just below the Thumbnail option.

Best regards,
Ismael

Hi,

It should be possible, but for now you have to modify the functions-enfold.php file directly and around line 1109, look for this code.

window['ga-disable-{$UAID}'] = true;

Below, add this.

   document.cookie = '_ga=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
						document.cookie = '_gid=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';
						document.cookie = '_gat_gtag_UA_{$UAID}=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;';

This should unset or remove the previous ga cookies.

Best regards,
Ismael

Hi,

It looks like you’re not tabbing but then the next menu will pop open.

Yes, it will continue to jump to the next item as long as it is available, going through sub menu items first before jumping back to the next parent item. However, it will not focus or scroll to that item and make it visible in the view port if that is what you are expecting. People who are using accessibility tools such as voice prompts or screen readers are usually the ones who will tab through these items, so it is not really necessary to make them visible in the view port.

Also, if a person has started navigating the menu using tabs and then tries to use the mouse after that,

Yes, it is one of the limitations but I am not sure if there is anyone who uses a tab key when they have a mouse. That is time consuming and unnecessary.

You should also consider restructuring your whole menu, limiting the sub menu to first or second level and consider moving some of the navigation to a sub page instead.

There are also third party plugins such as UberMenu or Max Mega Menu if you want to build a more complex menu, which does not rely on deeply nested drop downs.

Best regards,
Ismael

Hi,

The custom ID is based on the tab title, so for Coffee & Pastries tab, the ID will be coffee–pastries, and for Ice Cream, it will be ice-cream. As we noted above, spaces and special characters such as “&” will be automatically converted to hyphens.

This syntax is invalid.

scrollToTab( ‘.avia-button’, ‘click’ );

You have to replace the curly quotes with straight ones.

scrollToTab('.avia-button', 'click' );

Best regards,
Ismael

Hi,

No problem. Yes, all changes have been done in the functions.php file and displaying the contact form’s background back should be a matter of adding a few css modifications.

Best regards,
Ismael

Hey Sharon_W,

Thank you for the inquiry.

The portfolio items are there but they do not have featured images, so it looks like nothing is displaying. We edited two of the portfolio items and randomly selected images as their featured image. Please purge the cache and check the page again.

Best regards,
Ismael

Hi,

Thank you for the update.

Content mismatch: Missing embedded video

Unfortunately, we have no idea what that means. The theme is not compatible with AMP or does not contain any AMP markup, so we are not that familiar with AMP errors. Installing a plugin should help, but there is no guarantee that it will work completely with the theme.

We tried to check the page above but for some reason, it is not loading properly on our end. It might be the firewall or a security feature from one of the plugins.

Best regards,
Ismael

Hey Tobias,

Thank you for the inquiry.

The google cookies are still set.

That is correct. The cookie will stay but further tracking from Google Analytics will not occur because once the user chose to block the tracker, the analytics script will no longer load. The remaining cookies in the local storage are not usable or has no effect from that point onward.

Best regards,
Ismael

Hi,

Thank you for the update.

We found the issue in the enfold/js/avia-snippet-cookieconsent.js file around line 628 and modified it a bit. It should be working properly now.

if( window.doNotTrack || navigator.doNotTrack || navigator.msDoNotTrack || (window.external && 'msTrackingProtectionEnabled' in window.external) )

Please purge the cache before checking the page. We have also disabled the Autoptimize plugin temporarily.

Best regards,
Ismael

Hi,

@guenni007: You are right. When I inspected the page I did not notice that I was inspecting the footer container and thought it was a grid row because it looks like it, but it is a default footer.

@whdsolutions: Would you mind providing a screenshot of the grid row? We cannot find it in the home page.

Best regards,
Ismael