Hi,

Thank you for the info.

We checked the product grid shortcode and the product query (see private field), but we did not find anything unusual with it. So it is possible that the issue lies somewhere else, perhaps due to a plugin conflict or a custom modification.

Is there a staging version of the site? We would like to temporarily disable the plugins while debugging the issue if possible.

Best regards,
Ismael

Hi,

Thank you for the update.

The site above is no longer accessible when we checked it again today. Is it down? Temporarily, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, and deactivate the cache plugin. Let us know when the site is up again.

Best regards,
Ismael

Hey Reut Rachel,

Thank you for the inquiry.

1.) Yes, that is correct. Adjust the right margin after the 4th item to decrease or increase the gap between it and the 5th item, or the space for the logo.

2.) To increase the size of the logo, you have to increase the height of the header in the Enfold > Header > Header Layout > Header Size settings.

3.) You have to use css media queries to re-adjust the right margin of the 4th item on smaller screens, and you may need to remove this css code.

#header .main_menu {
    /* background: gold; */
    width: 100%;
    left: 50%;
    transform: translateX(-32.5%);
}

Best regards,
Ismael

Hi,

Thank you for the update.

The css code above should disable the link, and if you want to also change the cursor, replace the css code with this.

li.menu-item-3546 > a {
    pointer-events: none;
    cursor: default;
}

Best regards,
Ismael

Hey 48Highrs,

Thank you for the inquiry.

What do you mean by “subject plugin”? And what exactly are you trying to do? Please provide a link to the plugin and explain the issue further.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you enable the cookie consent bar in Privacy & Cookie settings just recently? It is possible that the analytics tracker gets blocked by the cookie options.

We also found this error in the browser console, which seems to be generated by the Rocket Loader.

Uncaught ReferenceError: jQuery is not defined
    at <anonymous>:2:1
    at t.activateScript (rocket-loader.min.js:1)
    at rocket-loader.min.js:1
    at t.run (rocket-loader.min.js:1)
    at rocket-loader.min.js:1
    at rocket-loader.min.js:1

But even with that error, we can see that the tracker is properly collecting data from the site and the client as shown in the screenshot below.

// https://imgur.com/ExnFX9b

Best regards,
Ismael

Hey Mohamad,

Thank you for the inquiry.

You may need to edit the enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php file directly in order to show the password protected posts. Look for this block of code around line 948, and remove it.

//check if post is password protected
				if( post_password_required( $id ) )
				{
					$this->loop[ $key ]['content'] = '';
					$this->loop[ $key ]['class'][] = 'entry-protected';
					$this->loop[ $key ]['thumb_ID'] = '';
					$this->loop[ $key ]['text_before'] = av_icon_display( 'closed' );
					$this->loop[ $key ]['text_after'] = $this->loop[ $key ]['date'];
				}

Best regards,
Ismael

Hi,

Great! Glad to know that you have found working solution. Please feel free to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hey PadmanPL,

Thank you for the inquiry.

What is the actual size of the uploaded image? It is possible that the uploaded image is much larger than the default thumbnail used for the lightbox option. The size of the “large” thumbnail can be adjusted in the Settings > Media panel.

You can also use the snippet or filters in the following thread to assign a different thumbnail for the lightbox.

// https://kriesi.at/support/topic/image-wont-display-at-original-size-in-lightbox/#post-1290548

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The fixed or sticky submenu option for the fullwidth submenu element is actually disabled on mobile devices by default.

If checked the menu will stick at the top of the page once it touches it. This option is ignored when burger menu icon is shown

Have you tried setting the menu so that it switch to an icon on mobile view? Look for the Advanced > Responsive > Mobile Menu Display settings and select the second option.

Setting it fixed is actually not helping because the submenu is taking more than a third of the device screen covering most of the content, and it looks distracting, IMO. If you really need it fixed, please try this css code to pull the content below the submenu upwards.

#top .sticky_placeholder {
    margin-top: -255px;
}

Best regards,
Ismael

Hi,

Thank you for the info.

We set the Header > Header Layout > Header Size from slim to large to increase the height of the header, but it did not work. Only then that we noticed that the site is still using a very old version of the theme, v4.5.7. You will have to upgrade the theme to the latest version, 4.8.1, and toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael

Hi,

Awesome! Glad it is solved. Please do not hesitate to open another thread should you need anything else.

Have a nice day.

Best regards,
Ismael

Hey Dirk,

Thank you for the inquiry.

Please reset the Settings > Reading panel options to default, then select the blog page in the Enfold > Theme Options > Where do you want to display the blog settings. After that, set the Enfold > Blog Layout > Blog Layout to the very last option (Use the advance layout builder..). You can now use the advance layout builder for the blog page and it should show the content.

Best regards,
Ismael

Hi,

Looking really nice @thinkjarvis, and good job with the optimization.

Those brownies are mouth watering. :)

Best regards,
Ismael

Hi,

Thank you for the update.

We cannot debug the issue properly because the scripts are minified. Can we deactivate the script minification and cache plugin temporarily while testing the lightbox?

Does lightbox work when Google Tag Manager is disabled?

Best regards,
Ismael