Forum Replies Created

Viewing 30 posts - 13,531 through 13,560 (of 66,645 total)
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  • in reply to: Enfold & CLS issue on main Div #1307384

    Hi,

    Looks like the biggest contributor to CLS is the container with the pricing container, but it is not the pricing element itself that is causing the layout shift. Please disable all animation inside the section including the animation of the icon at the very bottom.

    We can also apply a minimum height to the section to prevent the content from affecting it but you have to apply a custom css class name or ID to the section first.

    @media only screen and (max-width: 767px) {
        #section-id .av-section-color-overlay-wrap {
            min-height: 2345px;
        }
    
        #section-id .pricing-table li.avia-pricing-row {
            min-height: 83px;
        }
    }

    Replace “section-id” with the actual ID of the color section. This should set a minimum height to the color section and the pricing row.

    Best regards,
    Ismael

    Hi,

    We do not have any initial implementation for this kind of feature, so you may need to rely on third party plugins for now. We have tagged one of our developers so that he can check the issue.

    You can try one of these plugins.

    // https://wordpress.org/plugins/tags/accessibility/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.


    @madsonic
    : Would you mind creating another thread? Please post the WP and FTP details in the private field so that we could check the issue properly. Since you are not the OP, anything that you place in the private field will not be private, so we will close this one for now. Please continue on the new thread.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    We cannot find any full width sub menu in the page. Where did you add it? And please post a screenshot of the changes that you would like to do for the sub menu.

    Best regards,
    Ismael

    in reply to: Logo ändern für mehrere Sprachen #1307144

    Hi,

    Thank you for the update.

    The language switcher in the main menu is still working when we checked the page. Is it fixed, or do you need still require help with it?

    Best regards,
    Ismael

    in reply to: problem with change the font weight in layer slider #1307140

    Hi,

    No problem! Please do not hesitate to open another thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Do not print logo #1307139

    Hi,

    Thank you for the update.

    Where did you add the css code? It is not in the Quick CSS field or in the style.css file. Are you using a plugin for custom css?

    Best regards,
    Ismael

    in reply to: Color-section parallax image scaling #1307134

    Hey Tim,

    Thank you for the inquiry.

    The background is resizing properly on our end. How would you like the section or the background image to look on mobile view? Please provide a screenshot using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Google Api Key don't works #1307113

    Hey elisa_polidori,

    Thank you for the inquiry.

    Could you post the API key in the private field as well? We would like to check and test it in the theme options, see if we encounter any errors.

    Best regards,
    Ismael

    in reply to: Color section background image mobile resizing error #1307111

    Hi,

    It seems to be working properly now.

    Screenshot: https://ibb.co/RCXn4J4

    Have you tried to toggle or temporarily disable the Enfold > Performance > File Compression settings? Or try to check the site on incognito mode.

    Best regards,
    Ismael

    in reply to: Update avia-builder-rtl.css when using a child theme #1307110

    Hi,

    Thank you for the update.

    Would you mind providing the login details? We may have to access the dashboard in order to check the site properly.

    Best regards,
    Ismael

    Hi,

    Videos should not start automatically if they are not muted or if audio is enabled. Did you mute the videos? Try to unmute the videos to prevent them from playing automatically.

    Best regards,
    Ismael

    in reply to: Problem with color section with a customized ID #1307104

    Hi,

    We cannot reproduce the issue on our end anymore. Clicking on the middle menu or directly loading the page with the anchor work exactly the same. It lands correctly to the corresponding section with the gray background and a couple drinking at a table as you described. We checked the site on Chrome and Firefox. Which browser are you using?

    Best regards,
    Ismael

    in reply to: Sorting "You might also like" #1307089

    Hi,

    Thank you for the update.

    Yes, please post the content of template file using pastebin.com, or provide the login details in the private field so that we can test it properly. Make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Translate Cookie Consent Message Bar #1307088

    Hi,

    Thank you for the info.

    We have added the following css code in the Quick CSS field, and disabled the Performance > File Compression settings temporarily.

    html[lang="fr-FR"] .avia-cookie-consent-button-3.av-extra-cookie-btn.avia-cookie-link-btn {
        display: none !important;
    }
    
    html[lang="en-GB"] .avia-cookie-consent-button-2.av-extra-cookie-btn.avia-cookie-link-btn {
        display: none !important;
    }
    

    This should hide the second button when the current language is en-GB and hide the third one when it is fr-FR.

    Best regards,
    Ismael

    in reply to: Archive.php Title h1 take the title first post #1307087

    Hi,

    Thank you for the update.

    We may need to access to the dashboard in order to check the issue further. Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Direct link to masonry category #1307085

    Hi,

    No problem. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The menu items are displaying properly on our end as shown in the screenshots below.

    // https://ibb.co/n1H2s82
    // https://ibb.co/8XLD77B

    Please try to remove the browser cache or check it on incognito mode.

    Best regards,
    Ismael

    in reply to: Masonry Grid on parallax color section firefox bug #1307083

    Hi,

    Thank you for the update.

    Would you mind posting a screencast of the issue? The masonry items load perfectly fine on our end without bouncing. We checked the site on Chrome and Firefox.

    Best regards,
    Ismael

    in reply to: scrolling no longer visible with layerslider #1307082

    Hi,

    Thank you for the update.

    We edited the functions.php file and adjusted the filter a bit. The navigations are now displaying correctly in the post with the layer slider.

    /*
    * Add your own functions here. You can also copy some of the theme functions into this file. 
    * WordPress will use those functions instead of the original functions then.
    */
    function avia_remove_fullwidth_slider_check($settings)
    {
       $settings['is_fullwidth'] = false;
       $settings['skip_output'] = false;
       return $settings;
    }
    add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Fix Coupon Code Not Accepted #1307080

    Hi,

    Looks like the coupon toggle is now working correctly even without the previous script that we recommended previously. Please try to remove the cache and visit the checkout page.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Fontello after new update #1307079

    Hi,

    Did you add the code or filter in the functions.php file? You have to add the code manually and change the line that we mentioned above.

    Best regards,
    Ismael

    in reply to: Page Speed #1307078

    Hey Monika,

    Thank you for the inquiry.

    You can set the theme to only load stylesheets and scripts for elements that are actually used in the page. To do that, set the Enfold > Performance > Disabling of template builder elements settings to the second option and disable the Performance > File Compression settings. You can then install a plugin such as Autoptimize to compress and minify the scripts and stylesheets.

    Best regards,
    Ismael

    in reply to: SEO #1307077

    Hey Monika,

    Thank you for the inquiry.

    Yes, the elements will still exist in the page but the theme will hide them or prevent them from displaying using css and css media queries. Have you tried optimizing the site to improve the loading speed?

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Google Map Marker Size Increase #1307076

    Hi,

    Thank you for the update.

    1.) Yes, you have to create the folder manually.

    2.) It is not displaying the selected size because the actual marker image is only 80x80px. You may have to reselect the marker image or upload it again. Make sure that the minimum size is 160x160px.

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1306906

    Hi,

    The theme options should stay intact when you switch to a different theme and go back. But all the same, you should still create a site backup or a restore point just in case.

    The issue does not exist on most Enfold installations and on our own server, so this is likely not an issue with the theme. We have not encounter other reports or threads describing the same issue that have not been resolved by disabling the cache, which seems to be the issue based on your description.

    Best regards,
    Ismael

    Hi,

    Yes, the css has been added in the gallery.css file, which should be included in the next patch.

    Best regards,
    Ismael

    in reply to: Update avia-builder-rtl.css when using a child theme #1306900

    Hi,

    Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code? Make sure to purge the cache too before checking the page.

    .rtl div.avia_layout_column,
    .rtl div.avia_layout_section,
    .rtl div.avia-highlight{
    	float: left !important;
    }
    
    .rtl div.avia_layout_column.avia-first-col{
    	clear: left !important;
    }
    

    Best regards,
    Ismael

    in reply to: Layerslider WP Glitching between transitions #1306899

    Hi,

    We NOT are saying that this is not a theme issue. We already told you that we cannot figure out the problem. Please note that we did not create the layer slider and only bundled it with the theme.

    Best regards,
    Ismael

    in reply to: burger menu left, logo centered #1306871

    Hey dondela,

    Thank you for the inquiry.

    This css should move the burger menu to the left of the logo.

    .html_header_top.html_bottom_nav_header #header_main_alternate .main_menu {
        clear: none;
        position: absolute;
        line-height: 40px;
        width: auto;
        float: none;
        right: auto;
        left: 50px;
        top: 30px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings while configuring the site.

    Best regards,
    Ismael

Viewing 30 posts - 13,531 through 13,560 (of 66,645 total)