Hey Steve,

Thank you for the inquiry.

Would you mind providing a page showing the issue? You can actually use img tag for webp images. The picture tag is only used as a fallback for browsers that do not support the webp format, yet. The format is now widely supported on all browsers except on IE 11, but it does not matter anymore because WordPress already dropped support for IE11 just recently.

// https://caniuse.com/webp

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The description and the title are in the same container, so the css code above should have worked. Please try to remove the current css code, then use the following instead.

#top .grid-entry .grid-content {
    position: absolute;
    width: 100%;
    height: 100%;
    top: 0;
    left: 0;
    opacity: 0;
    -webkit-transition: opacity 0.5s;
    transition: opacity 0.5s;
}

#top .grid-entry:hover .grid-content {
   opacity: 1;
}

This should set the grid content as overlay and display it on hover.

Best regards,
Ismael

Hi,

Did you set the border and background color to white? The minus symbol or toggle icon is not visible because its color is the same as the background. Try to check if the background and border color is set to the same color.

We could also use this css code to adjust the color of the toggle icon.

#top .av_toggle_section .toggle_icon {
    border-color: red;
}

Best regards,
Ismael

Hey Sascha,

Thank you for the inquiry.

You have to enable the Enfold > Theme Options > Lightbox Modal Window option to make this work. The privacy modal popup window requires the lightbox script.

Best regards,
Ismael

Hi,

The theme options are no longer accessible to the account above. Did you change the role of the user? Please change it back to admin so that we could check the css code properly.

Best regards,
Ismael

Hi,

No, we did not create any user on July 20th.

Best regards,
Ismael

Hi,

Thank you for the update.

Would you mind posting the login details in the private field? We would like to test the custom colors of the accordion element in your installation. These options work properly on our own installation.

Best regards,
Ismael

Hey Peter,

Thank you for the inquiry.

We are not really sure how the borlabs content blocker really works, so you may need to ask the plugin author for more info about the issue. Have you tried adding the shortcode in a text or code block element? Another user also suggested using a locally hosted video instead of Youtube or Vimeo.

// https://kriesi.at/support/topic/youtube-video-in-background-not-gdpr-compliant/#post-1161844

Best regards,
Ismael

Hi,

This is what happens on our end. When we visited the FR site, accepted the cookies and go to another page, the cookie message bar remains hidden. When we switch the language or go to the EN site, the cookie message bar pops up again, which is the expected behavior since the other version (EN) is considered as a different domain or site. This also nullifies the privacy cookies in the FR site, so when you switch back to it (to the FR site), the cookie message bar has to pop up again. This is not going to be an issue unless the user intentionally switches languages for no reason. The user will probably stick to one language, accept the cookie message bar there, then continue to other pages in the same language.

Best regards,
Ismael

Hey MidasPL,

Thank you for the inquiry.

We cannot find the “1 panorama : 2 Square : 1 panorama” gallery in the site. Would you mind providing a screenshot of the section? Have you tried using the column elements to separate the images?

Try to make it with Masonry gallery but no good efect. When it is panoaram a picture loose quality

Did you select a thumbnail in the Styling > Masonry Settings > Image Size settings? You should be able to select larger images with better quality.

Best regards,
Ismael

Hi,

My sites ( https://www.otwaysaccommodation.com.au being one of them ) are getting and registering referrals from other sites. That is not the problem.

The fact that the site is getting and registering referrals from other sites and getting page views, just mean that there are no issues with the analytics or the tracker.

The problem is that my customers’ sites ( none of them ) are not registering referrals from my sites.

The analytics script on the site (https://www.otwaysaccommodation.com.au) is working correctly. You should check the tracker or analytics script in the site you are referring to, because that is the script that is supposed to send the referrer URL (your site).

Best regards,
Ismael

Hi,

1.) Is the script working correctly?

2-3.) For some reason, the display classes do not get added to the element in the front end, which is why the visibility options are not working. Please try to update the theme from version 4.8.3 to version 4.8.4.

Best regards,
Ismael

Hi,

Thank you for your patience.

As you already know, the default contact form only have two security features, the simple captcha and the Google reCAPTCHA, but you can add a honeypot with a plugin if necessary. If all of these security features have been compromised or bypassed for some reason, then the only option is to use a different contact form. However, using a different one does not mean that bots will not continue to target your sites. Eventually, somehow, they will still find a way to work around the scripts and get through the security features.

Best regards,
Ismael

Hi,

Thank you for the update.

We see the site or the grid image differently. Please check the screenshot below.

Screenshot: https://imgur.com/88MAX7e

Is that how you want the page to look like?

Best regards,
Ismael

Hi,

Do you have a staging or development version of the site? If not, you can ask your hosting provider to create it for you, or you can create one yourself.

// https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
// https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Ismael