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Viewing 30 posts - 13,411 through 13,440 (of 67,414 total)
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  • in reply to: Positing and size of SVG logo in header on iOS #1320248

    Hey Ben,

    Thank you for the inquiry.

    We cannot see the issue on a browser device emulation. The logo is positioned where it is supposed to be, both on tablet and phone view. Would you mind providing a screenshot?

    If you need to adjust the position of the logo on smaller screens, try to use this css code.

    @media only screen and (max-width: 767px) {
        .responsive #top .logo {
            position: relative;
            left: 25px;
        }
    }
    

    You can add another css media query for tablet view.

    Best regards,
    Ismael

    in reply to: Search box in overlay Search box #1320246

    Hey Federica,

    Thank you for the inquiry.

    Did you add the following snippet in the functions.php file? This should create a search field within the mobile menu container when the mobile menu icon is clicked.

    // https://kriesi.at/support/topic/search-box-in-mobile-menu-2/#post-1277234

    Best regards,
    Ismael

    in reply to: menu center #1320243

    Hey schweg33,

    Thank you for the inquiry.

    You can add this code in the Quick CSS field to center align the menu.

    .html_header_top.html_main_nav_header #top .av_menu_left .main_menu {
        width: 100%;
    }
    
    .html_header_top.html_main_nav_header #top .av_menu_left .main_menu .av-main-nav-wrap {
        left: 50%;
        transform: translateX(-50%);
    }

    Best regards,
    Ismael

    in reply to: Layer Slider multisite problem #1320226

    Hey broom21,

    Thank you for the inquiry.

    Since multisite installations depend on the same theme, all sites on that multisite will not have access to layer slider or they will not be able to create a layer slider when the plugin files are removed. The safest option is to disable the layer slider, but keep the plugin files intact in the theme folder.

    Best regards,
    Ismael

    in reply to: Default Cookie Behaviour on last Option Bug or Feature? #1320176

    Hi,

    Thank you for the info.

    The message bar remains hidden when the Default Cookie Behavior is set to the third option because when the user dismiss the notification, the PHPSESSID remains unchanged. The last option does not mean that it is supposed to be more “strict” with how it handles the cookies. You might be confused with the wording “essential cookies selected” and “Essential cookies are accepted on page load”. “Selected” and “accepted” in both options actually mean the same thing. The last option was only added because some of the users requested it. Originally, there are only three options. You can find more info about why this was added in the documentation.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#default-cookie-and-services-option-settings -> 4th toggle

    Best regards,
    Ismael

    in reply to: Blog Posts and Header Problem from 4.8.4 onwards #1320170

    Hi,

    Thank you for the update.

    We cannot see the same issue on the staging site. The shortcodes or custom styles are not displaying in the excerpt container as shown in the screenshot below.

    Screenshot: https://imgur.com/3vQ1wcV

    Do we have to adjust an option or change a specific setting in order to see the issue?

    Best regards,
    Ismael

    in reply to: Duplicate Logo on Header #1320168

    Hi,


    @PabloCirre
    : Thank you for the inquiry. The header in the site is currently not sticky. Looks like you have disabled the option temporarily. Please create a staging or development version of the site so that we could inspect the issue properly, then create a new thread and post the site details in the private field. We will close this one for now.

    Best regards,
    Ismael

    Hi,

    Glad to know that @Guenni007 were able to help. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,


    @snitt
    : We cannot reproduce the issue on our end, so it might be caused by certain configurations or due to third party plugins. Please open a new thread and post the site details in the private field so that we can inspect the issue further.

    Best regards,
    Ismael

    in reply to: Color Section Won't Display Background Image, just white #1320161

    Hey adventos,

    Great! Nice to know that it is fixed. It was probably an issue with the new post-css file, which is where the background of the color section will now be declared. Please toggle or temporarily disable the Enfold > Performance > File Compression settings after every update and make sure to purge the cache.

    Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form 7 styling to look like enfold #1320157

    Hi,

    Glad to know that you figured it out. Please let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Delete default icon pack #1320155

    Hi,

    Thank you for the update.

    The icon fonts are located in the enfold/config-templatebuilder/avia-template-builder/assets/fonts folder, but we would not recommend removing it because it is widely used across the the theme both front and backend. We would suggest replacing only the icons in the elements that you are actually using and keep the default icon fonts.

    Best regards,
    Ismael

    in reply to: change the colours in woocommerce #1320154

    Hey manweb,

    Thank you for the inquiry.

    Yes, the theme automatically assigns the selected Primary color or Highlight color to those elements, but we can use css to apply a different color if necessary. Would you mind providing a screenshot of the elements that you would like to adjust, or provide a link to the shop page so that we can inspect the elements?

    Best regards,
    Ismael

    in reply to: do_shortcode issue with layout #1320153

    Hi,

    Thank you for the info.

    Using the do_shortcode function might be enough to properly render the shortcodes that is within the $content but first you will have to allow builder elements to be executed outside the ALB or the builder. Try to add this snippet in the functions.php file.

    function avf_custom_exec_sc_only_mod( $exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake ) {
    	return true;
    }
    
    add_filter( 'avf_alb_exec_sc_only', 'avf_custom_exec_sc_only_mod', 10, 6 );
    

    Best regards,
    Ismael3ff3

    in reply to: Sticky posts magazine #1320151

    Hey profumopuntoit,

    Thank you for the inquiry.

    Are you going to add magazine elements on different pages? If that is the case, you can replace the function that retrieves the sticky post with the get_post function and use the is_page conditional function to check for the current page. Look for this line..

    $sticky = get_option( 'sticky_posts' );
    

    .., and replace with:

    
    $sticky = get_option( 'sticky_posts' );
    
    if(is_page(11)) {
       $sticky = get_post(123);
    }
    

    The code above will check if the page has the ID 11 and assign the post with the ID 123 as sticky post.

    Best regards,
    Ismael

    in reply to: Recaptcha issue again again #1320149

    Hi,

    Thank you for the update.

    We created a test page and added two contact forms, one with reCAPTCHA v2 enabled and the other with v3. We are able to send messages using both contact forms without encountering any errors. Please check the screenshot below.

    Screenshot: https://imgur.com/93S1H90

    However, we noticed that the theme is not yet updated to the latest version. Please update the theme to version 4.8.6.1, disable the cache plugin, and turn off the Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    in reply to: theme reacts weird and brake the site #1320146

    Hi,

    Thank you for the update.

    The Siteground Optimizer plugin may have its own minification or compression settings, so you will have to disable those settings first before enabling the default file compression settings from the theme. You could also keep the theme’s default compression settings disabled and use the compression feature of the plugin instead Either way should work fine.

    Best regards,
    Ismael

    in reply to: Contact form – responder email – line break #1320145

    Hi,

    Thank you for the info.

    Try to wrap the paragraphs or each line inside a paragraph tag with a class attribute. Example.

    
    <p class="av-ar-line">Something important here.</p>
    <p class="av-ar-line">Something more important here.</p>
    <p class="av-ar-line">Something very important here.</p>
    
    

    Make sure to close the tags properly because they could break the layout of the email message.

    Best regards,
    Ismael

    in reply to: Replace url from breadcrumbs #1320143

    Hey graffi,

    Thank you for the inquiry.

    You can use the avia_breadcrumbs_trail filter to adjust the breadcrumb trail. Usage examples can be found in the following threads.

    // https://kriesi.at/support/topic/problem-with-breadcrumb/#post-1289346
    // https://kriesi.at/support/topic/change-breadcrumb-home-location/#post-1311343
    // https://kriesi.at/support/topic/structured-data-for-enfold-breadcrumb-shortcode/#post-1306452

    Best regards,
    Ismael

    in reply to: Enfold Contact Form has unwanted 2nd Heading #1320094

    Hi,

    No problem. Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Easy Slider Animation #1320093

    Hey onedesignprint,

    Thank you for the inquiry.

    The flash occurs after the last slide because the first slide fades in again above a blank white background. We could minimize the effect by adjusting the slide background based on the main or distinctive color of the first image in the slide, which is green or #3d715f in this case.

    .main_color.avia-fullwidth-slider {
        background-color: #3d715f;
    }
    

    Try to add the code in the Quick CSS field or the in the child theme’s style.css file. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    Hey edukate1,

    Thank you for the inquiry

    We could set the tab title to stick to the top when scrolled, but the changes might affect the layout of other pages. If you would like to continue, try this css code in the Quick CSS field.

    .av-tab-section-tab-title-container.avia-tab-title-padding-default {
        position: sticky;
        top: 0;
        z-index: 1000;
    }
    
    .av-tab-section-outer-container, #wrap_all, html.responsive, html.responsive body {
        overflow: visible !important;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: add class to get_the_term_list #1320074

    Hi,

    Try to look for this block of code around line 815 in the postslider.php file.

    if( $show_meta )
    					{
    						$taxonomies  = get_object_taxonomies( get_post_type( $the_id ) );
    						$cats = '';
    						$excluded_taxonomies = array_merge( get_taxonomies( array( 'public' => false ) ), array( 'post_tag', 'post_format' ) );
    						$excluded_taxonomies = apply_filters( 'avf_exclude_taxonomies', $excluded_taxonomies, get_post_type( $the_id ), $the_id );
    
    						if( ! empty( $taxonomies ) )
    						{
    							foreach( $taxonomies as $taxonomy )
    							{
    								if( ! in_array( $taxonomy, $excluded_taxonomies ) )
    								{
    									$cats .= get_the_term_list( $the_id, $taxonomy, '', ', ', '' ) . ' ';
    								}
    							}
    						}
    
    						if( ! empty( $cats ) )
    						{
    							$meta_out .= '<span class="blog-categories minor-meta">';
    							$meta_out .=	$cats;
    							$meta_out .= '</span>';
    						}
    					}
    

    Replace it with:

    if( $show_meta )
    					{
    						$taxonomies  = get_object_taxonomies( get_post_type( $the_id ) );
    						$cats = [];
    						$excluded_taxonomies = array_merge( get_taxonomies( array( 'public' => false ) ), array( 'post_tag', 'post_format' ) );
    						$excluded_taxonomies = apply_filters( 'avf_exclude_taxonomies', $excluded_taxonomies, get_post_type( $the_id ), $the_id );
    
    						if( ! empty( $taxonomies ) )
    						{
    							foreach( $taxonomies as $taxonomy )
    							{
    								if( ! in_array( $taxonomy, $excluded_taxonomies ) )
    								{
    									$cats[] = get_the_terms( $the_id, $taxonomy );
    								}
    							}
    						}			
    						if( ! empty( $cats ) )
    						{
    							$cat_walk = '';
    							$cat_class = 'stray';
    
    							foreach($cats[0] as $cat) {
    								if(in_array($cat->name, array("kitty", "pussy", "catty"))) {
    									$cat_class = "pets";
    								}
    								$cat_walk .= "<a class='". $cat_class . "' href='" . get_term_link($cat->term_id) . "'>" . $cat->name . "</a>";
    							} 
    
    							$meta_out .= '<span class="blog-categories minor-meta">';
    							$meta_out .=	$cat_walk;
    							$meta_out .= '</span>';
    						}
    					}
    

    This line checks if the term name is in the array using the in_array function and change the class accordingly.

    if(in_array($cat->name, array("kitty", "pussy", "catty"))) {
    									$cat_class = "pets";
    								}
    

    Best regards,
    Ismael

    in reply to: Hide Related Products on Individial Page Snippet Check #1320068

    Hi,

    Thank you for the update.

    You can use conditional functions within the hook to limit the changes to the specified products.

    // https://developer.wordpress.org/reference/functions/is_single/

    Example:

    if(is_single(1234)) {
       // remove the related section
    }
    

    This will remove the related section in the product page with the ID 1234.

    Best regards,
    Ismael

    in reply to: The Events Calendar Mobile View special #1320032

    Hey Michael,

    Thank you for the inquiry.

    You can use this css code to remove the space below the meta bar on mobile screens.

    
    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      #top.tribe-theme-enfold.single-tribe_events .av-single-event-meta-bar-inner {
        display: block; 
      } 
    }
    
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can now view the site but we cannot access the dashboard using the previous WP account above. Did you change it? We also tried to access the file server but it seems to be restricted to a blank directory, which does not contain the staging site. Please make sure that the FTP account above has the correct permission to access the root directory of the staging site.

    Screenshot: https://imgur.com/91fARC3

    Is there any way that we can access the site without editing our hosts file? We do not usually do it here and we would prefer if we do not have to edit our host file just to view a site.

    Best regards,
    Ismael

    in reply to: Changing the 'Elegant' font size in the Accordion Element #1320030

    Hey Matt,

    Thank you for the inquiry.

    There are special fields in the Accordion element’s Advanced > Developer Settings panel where you can apply class names or a unique ID to the element. You can then use these class names or ID to create custom css rules in order to adjust the style of that specific element. Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    This should also help.

    // https://css-tricks.com/how-css-selectors-work/

    Best regards,
    Ismael

    in reply to: Team Members cut off on mobile #1320029

    Hey Technohead,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? The team section looks perfectly fine on a browser device emulation as shown in the screenshot below. But you may need to adjust the width of the team member description and have it float or positioned to the right of the parent container on very small screens.

    Screenshot: https://imgur.com/RIp7Wh7

    You can add this css code to re-adjust the width of the description container.

    @media only screen and (max-width: 479px) {
        .team-member-description {
            float: right;
            width: 60%;
        }
    }

    Best regards,
    Ismael

    in reply to: Enfold Contact Form has unwanted 2nd Heading #1319940

    Hey Dave,

    Thank you for the inquiry.

    Looks like you have already managed to remove the unwanted heading. How did you fix it? Let us know if you need more help.

    Best regards,
    Ismael

    in reply to: masonry gallery sort option #1319938

    Hey Tobias,

    Thank you for the inquiry.

    You can use this filter in the functions.php file to sort the masonry gallery item in descending order.

    add_filter("avia_masonry_entries_query", function($query) {
        $query["order"] = "DESC";
        return $query;
    }, 10, 1);
    

    Please make sure to purge the cache after adding the snippet.

    Best regards,
    Ismael

Viewing 30 posts - 13,411 through 13,440 (of 67,414 total)