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Hey Monika,
Thank you for the inquiry.
If there is a possibility I would like to define the “Backup”-Fonts in the css section
What do you mean by “backup” fonts? Would you like to load the font differently? You might be able to use the @font-face rule.
// https://css-tricks.com/snippets/css/using-font-face/
We checked the site on Safari and both fonts (Montserrat and Oswald) are being loaded correctly — text on both browsers look similar as expected. You can see a screenshot of the page on Safari below.
Screenshot: https://imgur.com/a/KO9OWer
Best regards,
IsmaelHi,
Thank you for the info.
We enabled the updated calendar design in the Events > Settings panel and remove the following css code from the Quick CSS field to correct the events layout. We also corrected a few css code in the field and formatted the rest.
.av-single-event-content { width: 100% !important; float: left !important; margin-left: 0px !important; margin-bottom: 20px; clear: both; } .av-single-event-meta-bar { overflow: hidden; float: left; width: 100%; }Screenshot: https://imgur.com/CLusz0P
Best regards,
IsmaelHey Markus,
Thank you for the inquiry.
What happens when you disable the layer slider temporarily? Have you tried enabling the Enfold > Theme Options > Page Preloading option? Enabling the preloader should allow the whole document to completely load before displaying the page, which should correct the anchor positioning.
Best regards,
IsmaelHey amollde,
Thank you for the inquiry.
You can use this css code to adjust the font size of the milestone content or description.
.av-milestone-content { font-size: 20px; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHey amollde,
Thank you for the inquiry.
Have you tried wrapping the headline inside a 1/1 column? You should also check if the Equal Height option of the first column in the second row is enabled. A link to the page will also help.
Best regards,
IsmaelHi,
Glad to know that you managed to adjust the style of the button. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey ThorstenFB,
Thank you for the inquiry.
Would you like to disable the active indicator for the menu items? Try to set the Enfold > Header > Header Layout > Header Style to the second option.
Best regards,
IsmaelHey JBM,
Thank you for the inquiry.
Did you set the background attachment settings to fixed? This could cause issues with background images on iOS devices. You may need to set it back to scroll, or use the following css code to adjust the attachment on mobile view.
.avia_mobile .avia-full-stretch { background-attachment: scroll !important; } .avia-bg-style-fixed { background-attachment: scroll !important; }Best regards,
IsmaelHey sunseekertours,
Thank you for the inquiry.
You may need to disable the top margin offset of the first column on mobile view with css media queries. It is currently set to -200px. The following documentation should help.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHey dustingrof,
Thank you for the inquiry.
but doesn’t work on my one Mega Menu.
The modification from the previous thread will only work with simple drop downs or parent menu items without a mega menu. You may need to hire a third party developer to extend the functionality of the mega menu. Please contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelHey marco_adinolfi,
Thank you for the inquiry.
You have to make sure that the consent message bar is enabled in the Enfold > Privacy & Cookies > Cookie Handling panel. The Enable cookie consent messages is probably set to the first option.
Best regards,
IsmaelHey Elie,
Thank yo for the inquiry.
1.) Please note that background videos are disabled on mobile devices by default. You should find this note or info in the Styling > Background Video > Hide on mobile devices? option.
Hide video on Mobile Devices?
You can choose to hide the video entirely on Mobile devices and instead display the Section Background image
Most mobile devices can’t autoplay videos to prevent bandwidth problems for the user2.) In the link, you have to include the actual site URL plus the anchor.
Example:
http://site.com/#anchorBest regards,
IsmaelAugust 16, 2021 at 4:24 am in reply to: ENFOLD 4.8.3 + WP5.8: Import theme settings not working #1316856Hi,
Glad to know that the issue is fixed. Let us know if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We did not specify any hover state in the css code above. Are you sure that you added the css correctly? Please post the login details in the private field so that we could test it.
Best regards,
IsmaelHi,
Thank you for the info.
Do you have a staging version of the site? We would like to set the site to maintenance mode and check the issue with the 404 redirect, but we do not know if the site is currently live or not.
Best regards,
IsmaelHi,
You might have to wait for the web crawlers or the search engine to check the site again before this can be corrected. This process might take a while. You could also ask Google to recrawl the site.
// https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl
Best regards,
IsmaelHi,
Did you purge the cache or check the site on incognito mode? You might have to wait for a bit after typing the characters before the AJAX search actually starts. It still works on our end — typing two characters triggers the search.
Best regards,
IsmaelHi,
Thank you for the info.
Did you modify the slider shortcode files in the child theme? We tried to check it but the Appearance > Editor panel is not accessible. Please include the FTP details in the private field.
What happens when the Imagify plugin is disabled? Please make sure to also temporarily disable the cache and minification plugins while testing the page.
Best regards,
IsmaelHi,
Thank you for the info.
Are you expecting the accordion to actually display the Visual editor instead of the shortcode? That is not how it works. The shortcode will only render in the front end and it will not show in the search results.
Best regards,
IsmaelHi,
Sorry for the delay. We set the home page for each language in the Settings > Reading panel. Please make sure to purge the cache before checking the page. (see private field)
Best regards,
IsmaelAugust 16, 2021 at 3:26 am in reply to: Fixing incorrect behaviour of masonry sorting function #1316838Hi,
Thank you for the update.
Are you using any kind of post type ordering or sorting extensions such as the Post Type Order plugin? These kinds of plugin could break the category sorting of the masonry element. We cannot reproduce the same issue on our own installation and the online demo, so this is probably caused by a plugin or due to a custom modification in the theme.
Best regards,
IsmaelAugust 13, 2021 at 10:50 am in reply to: 4.8.2 onwards Woocommerce main shop image is being lazy loaded #1316593Hey!
We have forwarded the issue to our channel for further consideration. For the meantime, please provide a link to any of your product page so that we can check it. You might have to keep the above filter temporarily.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the info.
Setting the minChars value to 2 works fine, but I am not sure if this is going to follow or respect the plugin settings. It just triggers the AJAX search earlier.
Screenshot: https://imgur.com/zgccDTz
The highlight feature actually works in the actual search results page, but the font color is set to be the same as the default font color. To adjust the color of the highlighted terms, try this css code.
.searchwp-highlight { color: red; }Best regards,
IsmaelHey Hejanni,
Thank you for the inquiry.
Where can we see the issue? Please post the site URL in the private field so that we could inspect the elements. Did you set the posts to display all content instead of the excerpt?
Best regards,
IsmaelHi,
Thank you for the screenshot.
You can use this css code to decrease the height of the main menu container.
#top #header_main > .container .main_menu .av-main-nav > li > a { height: 60px; line-height: 60px; }And add this one to apply a background and border radius to the menu container.
#top #header_main > .container .main_menu .av-main-nav-wrap { background-color: #959d84; border-radius: 8px; }You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
Thank you for the info.
The following warning is shown in the SEO analysis tool. You may need to shorten the title length a bit.
SEO title width: The SEO title is wider than the viewable limit. Try to make it shorter.
Best regards,
IsmaelHi,
The image (1000x400px) in the left side is set as the background image of the first cell, and the second cell to the right contains a special heading, separator/whitespace, a text block and and icon element.
If the debug mode is enabled for the builder, you can actually paste the following shortcodes and update the page to get the same layout. You will just have to update the images and other content.
[av_layout_row border='' min_height_percent='' min_height='400px' color='main_color' mobile='av-flex-cells' id='' av_element_hidden_in_editor='0' av_uid='av-2kgi44'] [av_cell_one_half vertical_align='middle' padding='130px' padding_sync='true' background_color='' src='http://test.kriesi.at/enfold-2017/wp-content/uploads/sites/24/2015/07/business-support-1.jpg' attachment='582' attachment_size='full' background_attachment='scroll' background_position='top center' background_repeat='stretch' mobile_display='' av_uid='av-2gn4wc'] [/av_cell_one_half][av_cell_one_half vertical_align='middle' padding='30px' padding_sync='true' background_color='#f8f8f8' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat' mobile_display='' av_uid='av-28u4dw'] [av_heading tag='h2' padding='0' heading='Our Support Team' color='' style='blockquote modern-quote modern-centered' custom_font='' size='30' subheading_active='subheading_below' subheading_size='15' custom_class='' admin_preview_bg='' av_uid='av-24odyc'] Customer Satisfaction [/av_heading] [av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-fat' custom_width='50px' custom_border_color='#000000' custom_margin_top='15px' custom_margin_bottom='15px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg='' av_uid='av-1vleck'] [av_textblock size='' font_color='' color='' admin_preview_bg='' av_uid='av-1o6scs'] <p style="text-align: center;">Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.</p> [/av_textblock] [av_font_icon icon='ue8f1' font='entypo-fontello' style='' caption='' link='manually,http://twitter.com' linktarget='_blank' size='20px' position='center' color='' admin_preview_bg='' av_uid='av-1n2g70'][/av_font_icon] [/av_cell_one_half] [/av_layout_row]Here is how you can set the ALB to debug mode.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelHi,
Thank you for the update.
We managed to login to the site using the account above, but it does not have administration rights, so we cannot access the theme options. Please adjust the user role and make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelAugust 13, 2021 at 7:24 am in reply to: Advanced Custom Fields Shortcode in excerpt blog post #1316551Hi,
Sorry about that. We forgot to remove variable dump. It should be located in the avf_masonry_entry_content filter. Just remove any line of code that resembles the following.
echo '<pre>' . var_export(, true) . '</pre>';Best regards,
IsmaelHi,
The header.php and the footer.php file have been modified in the child theme directory, but the current files are outdated. We disabled those files temporarily to fix the issue with the lightbox, so any modifications in those files will be temporarily lost or removed. You have to update the files using the latest version.
Thank you for your patience.
Best regards,
Ismael -
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