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Viewing 30 posts - 12,841 through 12,870 (of 66,745 total)
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  • in reply to: Site crashed afer update #1319257

    Hi,

    Thank you for the update.

    The issue only occurs when the excerpt is enabled or when the Captions > Element Title and Excerpt settings is set to the first option. We selected the second option temporarily to disable the excerpt and only display the title.

    Did you modify the masonry element to display the post content instead of the post excerpt?

    Best regards,
    Ismael

    in reply to: DE/EN : QUESTION ABOUT STRUCTURED DATA (SCHEMA) #1319256

    Hey Hoernchen089,

    Thank you for the inquiry.

    The theme contains basic schema structure for blog posts or articles, images, breadcrumbs and other elements. The option is enabled by default but it can be toggled from the Enfold > SEO Support > Automated Schema.org HTML Markup settings. For more complex structure (e.g recipes, books etc), you will have to install a plugin or extend the existing structure in the theme.

    Best regards,
    Ismael

    in reply to: Enable Mouse(wheel) in Google Maps #1319255

    Hey Soehnke,

    Thank you for the inquiry.

    According to the documentation, you can set the gestureHandling parameter of the map to “greedy” to allow any gestures (e.g touch, pan, pinch, scroll). Unfortunately, the documentation did not specify if this will also include the mousewheel.

    Try to add this script in the functions.php file.

    function ava_custom_script_map_params(){
    ?>
    	<script>
    		window.addEventListener('DOMContentLoaded', () => {
    			window.av_google_map.av_gmap_0.gestureHandling = "greedy";
                            window.av_google_map.av_gmap_0.scrollwheel = true;
    		});
    	</script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_map_params', 9999);
    

    Default value of the gestureHandling parameter is “cooperative”.

    UPDATE: There is actually a scrollwheel option. We added it above and set it to true.

    Best regards,
    Ismael

    in reply to: Anchor link from subpage to homepage #1319249

    Hi,

    Great! Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Content Element: Magazine Change heading #1319248

    Hey agiledynamicss,

    Thank you for the inquiry.

    You can use the following filter in the functions.php file to change the heading to h4.

    function avf_avf_customize_heading_settings_mod( array $args, $context, array $extra_args = array()) {
      if( $context == 'avia_magazine' ){
        $args['heading'] = 'h4';              
      }
      return $args;
    }
    add_filter( 'avf_customize_heading_settings', 'avf_avf_customize_heading_settings_mod', 10, 3 );
    

    You may need to insert additional css code or apply the previous css from the h3 tag to keep the style of the heading.

    Best regards,
    Ismael

    Hey jnrdavo,

    Thank you for the inquiry.

    That is the block editor shortcode field. You have to upgrade the theme from version 4.5.1 to the latest version, 4.8.6.1, and remove the unused themes to avoid conflict. After the theme update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings. This should remove the shortcode field from the Advance Layout Builder and help fix any theme-related issue the site might have.

    Best regards,
    Ismael

    in reply to: what is the reason for keyframe names with id*s ? #1319065

    Hey Guenter,

    Thank you for the inquiry.

    The ID is probably added to differentiate the custom animation of an element from other elements that are also using the sonar effect. This is required in cases where two or more elements are using the same sonar/pulsate option but with different color, duration and overall effect.

    Best regards,
    Ismael

    in reply to: masonry blog post #1319064

    Hi,

    Thank you for the inquiry.

    Did you modify the av-helper-masonry.php file or override the masonry templates in the child theme? The following thread might help clarify and fix the issue.

    // https://kriesi.at/support/topic/masonry-custom-image-source/#post-1314600
    // https://kriesi.at/support/topic/theme-upgrade-causes-shortcodes-av-helper-masonry-php-to-crash-site/#post-1313296

    If you are using the avf_masonry_loop_prepare filter, you might have to apply the attachment value to the attachment_overlay as shown in the thread above.

     $content['attachment'] = !empty( $content['thumb_ID'] ) ? wp_get_attachment_image_src( $content['thumb_ID'], $img_size ) : '';
      $content['attachment_overlay'] = $content['attachment'];
    

    Best regards,
    Ismael

    in reply to: Revolution Slider Conflict #1319063

    Hey thrivecommunities,

    Thank you for the inquiry.

    The slider is not displaying correctly when the theme is active because the page’s Page Attributes > Template defaults to Slider Revolution Blank Template. We tried changing it to the theme’s default template, but it reverts back to the 4th option after updating the page. Did you set any settings for this or add any modifications to auto assign the template?

    FYI, you have to add the slider using Advance Layout Builder > Plugin Additions > Revolution Slider element. You can use the shortcodes but you have to adjust the template manually.

    Best regards,
    Ismael

    in reply to: eliminatge page title and navigation menu #1319061

    Hey Spiru_show1,

    Thank you for the inquiry.

    You can set the Enfold > Header > Header Layout > Header Title and Breadcrumbs settings to the 4th option (Hide Both) to hide the default page title and the breadcrumbs.

    Best regards,
    Ismael

    Hey LaurenKaz,

    Thank you for the inquiry.

    Are you adding custom html tags to the page or to the content? You have to make sure that all tags are closed properly because unclosed or invalid tags could break the content. Please post the site URL in the private field and include the login details so that we could check the issue properly.

    Best regards,
    Ismael

    in reply to: Enfold Template builder error #1319059

    Hey seferdemirci,

    Thank you for the inquiry.

    It seems to be related to the custom footer section. Did you select a custom page to display as footer? This is where the warning occurs.

    // global fix for https://kriesi.at/support/topic/footer-disseapearing/#post-427764
    			if( in_array( $last_el['tag'], AviaBuilder::$full_el_no_section ) )
    			{
    				avia_sc_section::$close_overlay = '';
    			}
    

    The error is not critical, so it should not affect how the builder or how the theme works.

    Best regards,
    Ismael

    in reply to: V4.8.6.2 causing errors – Urgent #1319056

    Hey Nik,

    Sorry for the delay. We provided a reply in one of the threads, about the possible cause of error. Please continue there. https://kriesi.at/support/topic/enfold-v4-8-6-2-causing-errors-to-portfolio/

    Best regards,
    Ismael

    in reply to: Default Cookie Behaviour on last Option Bug or Feature? #1319055

    Hi,

    Thank you for the inquiry.

    The theme only hides the notification for the current session, so when the user continue browsing and moved to a different page, the session will end, and so the message bar will display again.

    We could set it so that the message bar is always hidden when the value of the aviaCookieConsent cookie is the same, but we might get unexpected results. If you want to continue, try to edit the enfold/js/avia-snippet-cookieconsent.js file, look for this code around line 111..

    if( ! ( oldCookieContents || aviaCookieRefused ) || msgbar_changed )
    			{
    				aviaCookieConsentBar.removeClass('cookiebar-hidden');		
    				set_cookie_consent_aria_attr( 'show' );
    			}
    

    .., and replace it with:

    
    			if( ! ( oldCookieContents ) || msgbar_changed )
    			{
    				aviaCookieConsentBar.removeClass('cookiebar-hidden');		
    				set_cookie_consent_aria_attr( 'show' );
    			}
    

    You may have to toggle or temporarily disable the Enfold > Performance > File Compression settings after the modification.

    Best regards,
    Ismael

    in reply to: Theme Issues #1319053

    Hey Nik,

    Sorry for the delay. We provided a reply in the following thread. https://kriesi.at/support/topic/enfold-v4-8-6-2-causing-errors-to-portfolio/

    We will close this thread for now. Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. What happens when you add the modification directly within the avia_woocommerce_overwrite_catalog_ordering function in the enfold/config-woocommerce/config.php file?

    You may also have to assign the order and orderby value to the $avia_config global variable in order to actually override the avia_woocommerce_overwrite_catalog_ordering function, which is using the same filter.

    $avia_config['woocommerce']['product_order'] = strtolower(  $args['orderby'] );
    $avia_config['woocommerce']['product_sort'] = strtolower(  $args['order'] );
    

    Best regards,
    Ismael

    in reply to: Fatal error #1319051

    Hey Murmeltier,

    Thank you for the inquiry.

    Where can we see the issue? Please post the site URL in the private field and make sure to update the theme to version 4.8.6.1. After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Blog Featured Image Size #1319049

    Hi,

    Glad to know that it is working. Template modification and adding custom css code are some of most common way to achieve or create a certain layout. Sadly, we cannot add every little options in the theme without it getting bloated, so we have to be very selective on what options to actually add.

    If you have more questions, please feel free to open another thread. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form elements via php functions #1319047

    Hi,

    Alright. Glad to know that it is fixed. Please feel free to open another a thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Avia Layout Architect not sticky #1319046

    Hi,

    No problem. Thank you for your patience. We will probably include the expand button on the latest version of the theme, or make sure that the builder tabs are sticky when fullscreen mode is enabled. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: The video is unavailable #1319045

    Hey nancyag11,

    Thank you for the inquiry.

    The patch or fix for this particular issue has been included in the latest version of the theme. Please upgrade to version 4.8.6.1.

    Related threads:

    // https://kriesi.at/support/topic/youtube-video-throwing-error-when-played-in-color-selection/#post-1284934
    // https://kriesi.at/support/topic/embedded-youtube-video-in-fullwidth-easy-slider-not-looping/#post-1283725

    Best regards,
    Ismael

    in reply to: Color section video and cookies #1318943

    Hey macjeffff,

    Thank you for the inquiry.

    Did you try to refresh the page after accepting the cookies? Please post the site URL in the private field and
    make sure that the site contains the latest version (4.8.6.1) of the theme.

    Best regards,
    Ismael

    in reply to: RSS Feed old and numeric URLs #1318942

    Hey hammerseo,

    Thank you for the inquiry.

    We are not really sure how or where the rss retrieves those links or pages. Did you manually modify the database before? Have you tried to manually search the database for those pages using the numbers presented in the URL? Try to clean the database using a database optimization plugin and remove the transients, maybe this will help remove the ghost pages.

    // https://wordpress.org/plugins/wp-optimize/

    Make sure to create a site backup or restore point before doing anything to the database.

    Best regards,
    Ismael

    in reply to: Preload key requests #1318939

    Hey Luc,

    Thank you for the inquiry.

    Have you tried deselecting the skin from the Slider Settings > Appearance > Skin settings? This may affect the appearance of your slider.

    Best regards,
    Ismael

    in reply to: Enfold V4.8.6.2 causing errors to portfolio #1318938

    Hey Nik,

    Thank you for the inquiry.

    Why did you override the portfolio registration in the child theme? The error occurs because this array or variable is not defined.

    $permalinks[‘portfolio_entries_taxonomy_base’]
    

    In the enfold/includes/admin/register-portfolio.php file, you will find this code around line 25.

      $permalinks = get_option('avia_permalink_settings');
        if(!$permalinks) $permalinks = array();    
    
        $permalinks['portfolio_permalink_base'] = empty($permalinks['portfolio_permalink_base']) ? __('portfolio-item', 'avia_framework') : $permalinks['portfolio_permalink_base'];
        $permalinks['portfolio_entries_taxonomy_base'] = empty($permalinks['portfolio_entries_taxonomy_base']) ? __('portfolio_entries', 'avia_framework') : $permalinks['portfolio_entries_taxonomy_base'];
    

    Best regards,
    Ismael

    Hey ihawkr14,

    Thank you for the inquiry.

    The plugin automatically applies unique class names to the body tag for each account subpage, e.g. woocommerce-payment-methods for the payment method page, woocommerce-billing-address for the billing address page, so on and so forth. You can use those class names to adjust the style of an icon or link when viewing a corresponding sub page.

    .woocommerce-payment-methods .avia-icon-list li:nth-child(3) .iconlist_icon {
        background: orange;
    }
    

    The code above should adjust the background color of the third icon in the list when viewing the payment methods page. For the billing address, this should work.

    .woocommerce-billing-address .avia-icon-list li:nth-child(1) .iconlist_icon {
        background: orange;
    }
    

    We could also create a custom script that checks for the current page and apply a background to the corresponding link, but that would a bit more complicated.

    Best regards,
    Ismael

    in reply to: Tabs: Images as tab no text #1318908

    Hey Sebastian,

    Thank you for the inquiry.

    The screenshot above is not accessible. Please try to use imgur or dropbox instead. You might be able to apply the images as background using custom css.

    // https://kriesi.at/documentation/enfold/add-custom-css/#how-to-inspect-an-element-on-the-page

    Best regards,
    Ismael

    in reply to: Animate Portfolio items by CSS #1318907

    Hey Sebastian,

    Thank you for the inquiry.

    There is no option for it by default, but you might be able to use css animations to animate the portfolio items…

    Example:

    .grid-entry .inner-entry {
    	position: relative;
    	animation-duration: 2s;
    	animation-name: slideup;
    	animation-iteration-count: 1;
    }
    
    @keyframes slideup {
    	10% {
    		bottom: -500px;
    	}
    
    	100% {
    		bottom: 0;	
    	}
    }
    

    Or adjust the options of the isotope script.

    // https://isotope.metafizzy.co/options.html#transitions

    You will have to modify the enfold/config-templatebuilder/avia-shortcodes/portfolio/portfolio.js file directly.

    Best regards,
    Ismael

    in reply to: How to set the delay to display the Sticky Header #1318894

    Hi,

    The white space is the default background of the header. You might be able to get rid of it by adding this css code.

    .header_color .header_bg {
        opacity: 1;
        background-color: #1e5825 !important;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. The issue does not occur when scrolling normally using a trackpad or the middle mouse. The header transitions smoothly downward and display the header fully. We can only reproduce it when we intentionally scroll at the very bottom of the slider first and gradually move downwards as you did in the video.

    Best regards,
    Ismael

    in reply to: Error message of type E_ERROR #1318892

    Hi,

    We are now seeing a completely different error in the debug log, which seems to be related to WPCLI commands and the instagram widget from the theme. Are you using the instagram widget? If yes, then you will have to install the Smash Balloon Social Photo Feed plugin.

    [30-Aug-2021 01:47:09 UTC] PHP Notice: Undefined index: avia_key in /home/wp/disk/wordpress/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 3417
    [30-Aug-2021 01:04:50 UTC] PHP Notice: Trying to access array offset on value of type null in phar:///home/wp/rbsh/wp-cli.phar/vendor/wp-cli/extension-command/src/Theme_Command.php on line 473

    Are you experiencing any issues with the dashboard or the page builder?

    The previous error probably occurred because the WooCommerce Shipping & Tax plugin is still enabled while the base plugin Woocommerce is disabled. We deactivated the plugin temporarily.

    Best regards,
    Ismael

Viewing 30 posts - 12,841 through 12,870 (of 66,745 total)