Forum Replies Created
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AuthorPosts
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November 9, 2021 at 8:24 am in reply to: Links become unclickable if placed within negative margins of other elements #1328310
Hey Desdichado,
Thank you for the inquiry.
You have to make sure that the color section containing the links is higher in the stack order or that it has a higher z-index property compare to the section with the margin offset. In order to do that, you have to modify the color section containing the links, apply a unique ID (section-id-1 for example) or custom css class name in the Advanced > Developer Settings panel and add the following css code using the specified ID or custom css class name.
#section-id-1 { z-index: 99999; position: relative; }// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
IsmaelNovember 9, 2021 at 8:15 am in reply to: Do not load youtube iframe when cookies not accepted #1328309Hey efghoexter,
Thank you for the inquiry.
The privacy option can only control or block elements and options that are included in the theme out of the box such as the Video or the Map element. Unfortunately, the privacy option will not be able to handle iframes that have been embedded manually. There is an Additional Custom Cookies option in the Enfold > Privacy & Cookies > Cookie Handling > Advanced Options section but there are certain limitations and cookies added by third party services may not be removed or blocked properly.
For more info, please check the following documentation.
// https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies
Best regards,
IsmaelHi,
Thank you for the update.
Yes, we did try to toggle the preloading option and save the changes but it reverted back to its previous status. It works when we deactivated all the plugins and refresh the theme options. Please try to activate the plugins one at a time to find the cause of the issue.
Best regards,
IsmaelNovember 9, 2021 at 7:58 am in reply to: How to use Metadata content element to show particular categories #1328306Hey arnoutc,
Thank you for the inquiry.
The option is not available by default but you could create a custom shortcode that displays the child categories of the selected parent category using the get_term_children function.
// https://codex.wordpress.org/Shortcode_API
// https://developer.wordpress.org/reference/functions/get_term_children/Best regards,
IsmaelNovember 9, 2021 at 7:41 am in reply to: Blog post element broken when Woocommerce is activated #1328303Hi,
Unfortunately, we are still not sure why the issue occurs but we have found out that it only happens when the Pro version of the LMS plugin is activated. We activated the LMS (Master Study) and shop (Woocommerce) plugin in our own WordPress installation and created a test page with the blog posts element. Only the selected posts are displayed in the front end.
Screenshot: https://imgur.com/0FWI83o
Best regards,
IsmaelHey jb84,
Thank you for the inquiry.
Did you disable the audio? Please note that autoplay is only allowed on muted videos as per the new browser policy.
Chrome’s autoplay policies are simple:
Muted autoplay is always allowed.
Autoplay with sound is allowed if:
The user has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.// https://developer.chrome.com/blog/autoplay/
Best regards,
IsmaelHi,
Thank you for the update.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code, and make sure to purge the cache or remove the browser history before testing the page.
Best regards,
IsmaelHey evanh_,
Thank you for the inquiry.
You can use the avf_social_icons_options filter to include more options in the social icon list and the avf_default_icons filter to assign a new icon to the new option. Please check the following documentation for more info.
You can also add custom font icons using the theme’s Import/Export > Iconfont Manager.
// https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-
Best regards,
IsmaelHey scottmclay,
Thank you for the inquiry.
We cannot reproduce the issue on our installation, so the problem is probably caused by a plugin or custom script. Have you tried disabling the plugins temporarily?
Best regards,
IsmaelHi,
Thank you for the update.
There are a few animations plugin for WordPress but we are not sure if they have the option to restart the element transition when you scroll back up.
// https://wordpress.org/plugins/animate-it/
// https://wordpress.org/plugins/scroll-triggered-animations/You may need to look for a third party developer to add this for you.
Best regards,
IsmaelNovember 8, 2021 at 9:02 am in reply to: [av_section][av_one_third] and do_shortcode function #1328188Hey xela,
Thank you for the inquiry.
The sibling elements are assigned based on the shortcode tree, which is only built when actually using the advance layout builder. This is why the sibling elements are missing when using the do_shortcode function or when using the theme shortcodes externally.
Have you tried using the templates feature or the Custom Element Templates option instead of creating a custom shortcode?
// https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
IsmaelHi,
Thank you for the info.
Looks like you moved the contact form from the sidebar to the main content container. Would you still like the contact form in the sidebar? Please create a test page so that we can properly check the issue.
Best regards,
IsmaelHey jdelprat,
Thank you for the inquiry.
The animation will only start once the element is scrolled or once it is visible in the viewport. Unfortunately, it will not transition back when scrolling back to top. The option is not available out of the box. You may need to look for a third party plugin or hire a freelance developer.
Best regards,
IsmaelHi,
Thank you for the link.
We actually thought that you are using the OSM Leaflet element from the theme. To remove the map widget in the footer container, try to use this css code.
#footer .widget .leaflet-map { display: none !important; }Make sure to place the code inside a css media query to limit the changes to mobile view.
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the WPML > Languages > Language URL format settings to Language name added as a parameter. It was set to the first option previously, which requires different WordPress installation for each language. We also reset the permalink settings. The language switcher is now working properly.
Best regards,
IsmaelHi,
Thank you for the update.
We created a test page, uploaded the resized version of the original image and this seems to be much more sharper than the previous one. (see private field)
How did you crop the original image, or which image editor did you use? Did you set the image quality to 100% before saving?
Best regards,
IsmaelNovember 8, 2021 at 5:12 am in reply to: Zen Menu Logic not working with Enfold Mobile Menu #1328165Hi,
@Tobias: The plugin is actually using the same filter (wp_nav_menu_args) to assign a different menu to specific pages, so when you add the code from the documentation, it will override the filter from the plugin.
The above page requires another password. Please create a new thread and post the login details in the private field. We will close this thread for now.
Best regards,
IsmaelHi!
Sorry for the delay. I had been away for a day and it just so happens that the issue that you described here seems to be a general problem in the theme, so we are not able to provide a fix immediately. How did you fix the issue?
The user in the following thread reported the same issue and it turned out that the site reset was caused by a plugin called Email before download . Deactivating that plugin resolved the issue.
// https://kriesi.at/support/topic/issues-logo-theme-formating-colors-font-and-others/
Regards,
IsmaelHi,
We would like to apologize for the late response.
Are you sure that there are existing posts within the selected start date to the end, or within the selected time frame?Looks like there is an issue with the date picker itself. The field doesn’t reflect the correct value after selecting a date.Screenshot: https://imgur.com/dhSryaq
We cannot reproduce the same issue on our end, so this is probably caused by a plugin or a custom script. Is there a staging or development version of the site?
This is a screenshot from our own installation.
Screenshot: https://imgur.com/LtLSbmh
Best regards,
IsmaelHi,
Great! Glad to know that it is now working correctly on your end. We will close this thread now. Please let us know in a different thread if you need anything else.
Have a nice day.
Best regards,
IsmaelNovember 5, 2021 at 8:54 am in reply to: Enfold / Formidable Forms javascript problem (Other Field) #1327905Hi,
Sorry for the delay. It is not working as it should because the theme overrides the default style of the hidden form field. Adding the following css code should fix the issue.
.responsive #top .frm_pos_none { display: none; }Best regards,
IsmaelHi,
Thank you for the info.
The Appearance > Editor panel is not accessible, so we were not able to check or test the masonry filter. Please activate the file editor or post the FTP details in the private field so that we can check the issue properly.
Best regards,
IsmaelHi,
Thank you for the info.
We may need to have access to the original image in order to properly reproduce issue. Please upload the original image on dropbox or on any third party image hosting.
Best regards,
IsmaelHey XDGS,
Thank you for the inquiry.
The screenshot and screencast above are no longer available — looks like the monosnap site is temporarily unavailable. Please provide a screenshot of the custom settings or styles using imgur or dropbox. You might have to re-apply the custom style in the other slider.
Best regards,
IsmaelNovember 5, 2021 at 8:32 am in reply to: Color Section doesnt stretch once menu is activated #1327899Hi,
Thank you for the inquiry.
The Home page was set as both front and posts page in the Enfold > Theme Options panel, which forced the theme to apply a different template to the page. We reset the blog page settings to default and enabled the header back in the Home page.
Best regards,
IsmaelHi,
Thank you for the update.
Unfortunately, I am not familiar with Podkicker or podcasts in general. You may have to register your site to their app and proceed from there. Your best route is to contact Podkicker directly and ask them about it.
Best regards,
IsmaelNovember 5, 2021 at 8:13 am in reply to: Custom Enfold Styles for The Events Calendar Not Applied #1327893Hey Gary,
Thank you for the inquiry.
We are not yet sure why the event styles are not loading in your site. Did you adjust any template files in the child theme, or add any modifications in the functions.php file? Please provide the login details in the private field so that we can check the issue further.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Do you see any errors in the Network tab of the browser, or did you check if the font is actually loading or not? You should be able to adjust the default font style in the preview with this css code.
#av-admin-preview { font-family: "HelveticaNeue", "Helvetica Neue", Helvetica, Arial, sans-serif; }You may need to load the style using the admin_head hook.
Best regards,
IsmaelNovember 5, 2021 at 7:55 am in reply to: Privacy- / GDPR- / DSGVO- / cookie message appears in Google search result #1327890Hey kisys,
Thank you for the info.
The attribute was already added in the latest version (4.8.7.1) of the theme including a new filter (https://kriesi.at/support/topic/prevent-consent-manager-from-being-indexed-by-google/#post-1323153) that should allow you to adjust it. Please check the following thread for more info.
// https://kriesi.at/support/topic/prevent-consent-manager-from-being-indexed-by-google/#post-13231533
Best regards,
IsmaelNovember 5, 2021 at 7:51 am in reply to: how setting pagination without "?avia-element-paging=2" #1327889 -
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