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Viewing 30 posts - 12,691 through 12,720 (of 66,084 total)
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  • in reply to: Double Lightbox #1310998

    Hi,

    No problem. Glad to know that you figured it out. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    but if a device dos not support the video,

    Unfortunately, this is not possible without significant modification in the theme. By default, background videos are disabled on all kinds of mobile devices by default and should be replaced with the fallback image. The fallback image should not display twice unless you have done some modifications on your own.

    Please feel free to open another thread if you have more questions.

    Best regards,
    Ismael

      Hey annevoelkel,

      Thank you for the inquiry.

      Unfortunately, this modification is not possible with the current mega menu setup. You may need to use a third party extension to extend the menu capability and to avail of various menu layouts.

      // https://wordpress.org/plugins/tags/mega-menu/

      If you have further questions, please feel free to open another thread.

      Best regards,
      Ismael

      in reply to: blockquote adaption #1310863

      Hey jelle,

      Thank you for the inquiry.

      You can use this css code if you want to completely remove the left border.

      blockquote {
          border-left-width: 0;
          padding-left: 0;
      }

      But if you want to change the color, you can edit the style of the element in the Enfold > Advanced Styling panel.

      Best regards,
      Ismael

      in reply to: Contact form fields malfunctioning #1310862

      Hey Matt,

      Thank you for the inquiry.

      The validation of both fields are set to “Valid Email”, which is why anything that you select or place in the fields are invalid. Please make sure to adjust the validation of the fields.

      Best regards,
      Ismael

      Hey webWahine,

      Thank you for the inquiry.

      We should also adjust the padding of the navigation dots. Try to use this code.

      #top .avia-slideshow-dots a {
          /* styles here */
          padding: 3px;
      }
      

      Best regards,
      Ismael

      in reply to: Essential Image Sizes #1310859

      Hey Tim,

      Thank you for the inquiry.

      It may depend on the elements that are actually used in the site. If there are a lot of masonry elements for example and they are all set to use the default thumbnail, then the “masonry” thumbnail should be kept. WordPress also default back to the original image if a thumbnail is not available, so even if we remove all thumbnails, the site should still work fine.

      The following threads should help.

      // https://kriesi.at/support/topic/enfold-image-sizes-3/#post-1109028
      // https://kriesi.at/support/topic/how-can-i-delete-all-enfold-image-sizes/

      Best regards,
      Ismael

      in reply to: Adjusting background position in a gridrow element #1310857

      Hey pabloj13,

      Thank you for the inquiry.

      We could adjust the top margin of the grid row to move it downwards.

      #aboutgridrow {
          margin-top: 50px;
      }

      We may also have to adjust the background of the main wrapper.

      .html_stretched #wrap_all {
          background-color: #000000;
      }
      

      Best regards,
      Ismael

      in reply to: Change bold front to black #1310856

      Hey Kurt,

      Thank you for the inquiry.

      It is possible to adjust the style of the strong tag in the Enfold > Advanced Styling panel. We could also add a few css code to change it if necessary.

      Best regards,
      Ismael

      in reply to: Yoast SEO Title Tag #1310835

      Hey acscreativenew,

      Thank you for the inquiry.

      Try to add this filter in the functions.php file to disable the default title filter from the theme.

      remove_filter('avf_title_tag', 'avia_wpseo_change_title_adjustment', 10, 2);
      

      And post the login details in the private field so that we could check the issue properly.

      Best regards,
      Ismael

      in reply to: Changing menu not possible #1310832

      Hey SoFE2021,

      Thank you for the inquiry.

      Did you set the menu as the Enfold Main Menu? You may also have to purge the cache after adjusting the menu.

      UPDATE: The menu is not set as the main menu, so we set it for you. It is not displaying correctly in the front end.

      Best regards,
      Ismael

      in reply to: Is it possible to whitelist a custom cookie ? #1310816

      Hi,

      I would like the cookie to be essential and do not allow the users to refuse and delete it.

      This is possible but you will have to edit the themes/enfold/js/avia-snippet-cookieconsent.js script directly and include the name of the cookie that you want to keep in the list or array (keep_cookies). You can find the following code around line 480.

      if( accepted && allow_hide_bar )
      				{
      					keep_cookies.push( 'aviaCookieConsent', 'aviaPrivacyRefuseCookiesHideBar', 'aviaPrivacyMustOptInSetting' );
      				}
      				else if( accepted )
      				{
      					keep_cookies.push( 'aviaCookieConsent', 'aviaPrivacyMustOptInSetting' );
      				}
      

      Include the name of the cookie that you want to keep in the keep_cookies array.

      Best regards,
      Ismael

      in reply to: HTML-Tag in Excerpt #1310815

      Hi,

      Thank you for the info.

      It seems to be working just fine. The excerpt still displays in the search result page with the br tags intact. Please check the screenshot below.

      Screenshot: https://imgur.com/iwMRl1M

      Best regards,
      Ismael

      in reply to: Google Dev lighthouse issues #1310814

      Hi,

      Thank you for the link.

      1.) Are you using a plugin to load a custom font?

      2.) Lazy load is on but the images are immediately visible in the view port because they are at the very top of the document, so they are immediately loaded.

      Best regards,
      Ismael

      Hi,

      Thank you for the info.

      We checked the site but we cannot find the menu that you described above. Which set of menu are you actually referring to? Please provide an actual screenshot of the menu that would you like to modify.

      Best regards,
      Ismael

      in reply to: Color-section parallax image scaling #1310810

      Hi,

      Great! Glad to know that the issue has been solved. We will close the thread now. Please feel free to open another if you need anything else.

      Have a nice day.

      Best regards,
      Ismael

      in reply to: Grid row background color #1310803

      Hey mu_ri,

      Thank you for the inquiry.

      We may need to adjust the selector in the css a bit to change the color of the #main container. Please try to replace the css code above with the following.

      .page-id-3513 #main {
      	background-color: #FFFFFF !important;
      }

      Best regards,
      Ismael

      in reply to: extra window at navigation link #1310801

      Hey Martin,

      Thank you for the inquiry.

      You set the Link Target attribute of the menu item. In the Appearance > Menu panel, look for the Screen Options > Show advanced menu properties and enable the Link Target box. After that, you can set if you want a menu item to open in the same window or in a new tab.

      Best regards,
      Ismael

      in reply to: Graphic in a small bar above #1310743

      Hey Martin,

      Thank you for the inquiry.

      What you are requesting should be possible. Would you mind proving a screenshot or a mockup of how you want it to look like? A link to the actual site will also help.

      Best regards,
      Ismael

      in reply to: WooCommerce Cart Button Styling #1310742

      Hey annameis,

      Thank you for the inquiry.

      Are you referring to the product size dropdown? We can see the options in the drop down just fine.

      Would you mind providing a screenshot of the issue? You can use imgur or dropbox for the screenshot.

      Best regards,
      Ismael

      Hey cj_envato,

      Thank you for the inquiry.

      What you do you mean exactly? There is no native configuration for the WPForms plugin in the theme or the builder but you can still add the contact form by inserting its shortcode in a code or text block element within the builder.

      [wpforms id="25"]
      

      Best regards,
      Ismael

      in reply to: FIlters for Google Analytics conversion actions #1310736

      Hey Thomas,

      Thank you for the inquiry.

      There are no specific filters for this but you can dynamically add the tracking attributes using jQuery or Javascript. Or directly modify the template files if the script is not working.

      Have you also tried to track click event on a specific element with a custom css class name or ID? I believe that is possible with gtag.

      Best regards,
      Ismael

      in reply to: Tab element on mobile #1310735

      Hey flordelizamejia,

      Thank you for the inquiry.

      Yes, that should be possible. Please try to add this code in the Quick CSS field or in the child theme’s style.css file.

      @media only screen and (max-width: 767px) {
          .responsive .tabcontainer .tab_titles {
              display: block;
          }
      
          .av_tab_section .tab[itemprop="headline"] {
              display: none !important;
          }
      }

      Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

      Best regards,
      Ismael

      in reply to: Issue with tag archive pages #1310734

      Hey chis,

      Thank you for the inquiry.

      Did you have someone modify the template files recently? They might have edited the archive files and dump some variables to check the results of their modification, then forgot to clean it up afterwards.

      Best regards,
      Ismael

      in reply to: Contact Form send emty e-mails #1310685

      Hey Franz,

      Thank you for the inquiry.

      You may need to activate Google ReCAPTCHA in order to protect the site from spam or unwanted emails. Unfortunately, the honeypot and the simple captcha field are not completely secure and there are ways to work around them using a script. Activating the Google ReCAPTCHA option should improve the contact form security and lessen spam emails.

      Best regards,
      Ismael

      Hey navisdigital,

      Thank you for the inquiry.

      Based on the error above, it looks like the site still contains an older version of the theme (enfold_18-11-18), or the older theme is still activated.

      wp-content/themes/enfold_18-11-18/functions-enfold.php on line 313
      

      Please delete the old version of the theme or move it outside the themes folder, upload the latest version of the theme, then activate it. You do not have to activate it again if there is a child theme.

      Best regards,
      Ismael

      in reply to: Add category and exceprt to related posts elements #1310683

      Hey marco_adinolfi,

      Thank you for the inquiry.

      Yes, you could directly add the excerpt in the related-posts.php file along with other post info. You may need to use the get_the_excerpt function.

      // https://developer.wordpress.org/reference/functions/get_the_excerpt/

      If you do not want to edit the file directly, use the avf_related_post_loop filter instead. Please let us know if you need more assistance.

      Best regards,
      Ismael

      in reply to: No pagination on tag pages #1310681

      Hey lsrmedia,

      Thank you for the inquiry.

      We are not really familiar with the plugin or how it renders the pagination. There might be something missing in the enfold/tag.php template file that is preventing the plugin from rendering the pagination on tag pages. You may need to contact the plugin authors for additional info.

      Best regards,
      Ismael

      Hi,

      Even if we add a width and height option for the SVG images, it will still not work with the default Image element because the element’s markup is intended for bitmap and raster images (png, jpg, webp etc). If you already installed an svg plugin, you can upload SVG images through the Image element but it will not render properly in the front end because it does not contain the appropriate markup. You may need to create a custom element or shortcode that contains tags and markup for svg images.

      // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

      Best regards,
      Ismael

      in reply to: HTML-Tag in Excerpt #1310673

      Hello Bernd!

      Thank you for the update.

      The filter should have not removed the excerpt completely. Did you remove or disable the previous filter before adding this one? Please post the site details in the private field including an admin account so that we could check the issue properly.

      Best regards,
      Ismael

    Viewing 30 posts - 12,691 through 12,720 (of 66,084 total)