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Viewing 30 posts - 12,451 through 12,480 (of 67,591 total)
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  • in reply to: Backend lay out #1334454

    Hi,

    Thank you for the info.

    The username above cannot be found or they do not exist — we tried both. Please provide a valid login account so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: style.min.css issue #1334453

    Hey sandrasii,

    Thank you for the inquiry.

    Have you tried checking it on a different network or connection? The stylesheets or the css files load a lot faster on our end as shown in the screenshot below. (see private field)

    If the issue persists on your end, try to toggle or temporarily disable the Enfold > Performance > File Compression settings and follow the steps in the following articles to further optimize the site. You should also check and test the site on different browsers.

    // https://gtmetrix.com/wordpress-optimization-guide.html
    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    in reply to: Portfolio grid spacing #1334367

    Hey briandeeney,

    Thank you for the inquiry.

    Are you using a different image lazy loading plugin or option? Please try to disable it temporarily, then check the page again. You can also add this script in the functions.php file to force the items to reposition on page load.

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('resize');
    	}, 1500);
    	
    	$(window).on("load", function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 500);
    	});
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    in reply to: text optimisation on large screens #1334361

    Hi,

    Thank you for the update.

    Where did you derive the #home selector from? Did you add it somewhere in the page? If you want to apply the changes to the home page, you may need to use “.home” selector instead, which is a default class name for the front page.

    Please post the site URL in the private field so that we can inspect the elements and provide the necessary changes.

    Best regards,
    Ismael

    in reply to: Easy slider issue #1334357

    Hi,

    Sorry for the confusion. We actually checked the first image, not the last section with the green background. Try to add this script in the functions.php file to force the slider to resize on page load.

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('resize');
    	}, 1500);
    	
    	$(window).on("load", function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 500);
    	});
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    Hi Cornelie,

    Thank you for the update.

    We usually provide support for basic modification requests and we try to fix any issues related to the theme but unfortunately, we do not provide extensive assistance for third party plugins. We try to help as much as possible but we usually ask the users to the keep in touch with the plugin authors for additional help in case any issues occur.

    Best regards,
    Ismael

    in reply to: featured image is not adopted by Masonry Element #1334352

    Hi,

    Thank you for the update.

    It seems to be working correctly on our end. We created a new post and scheduled it. Once published, the featured image immediately displayed in the Masonry element as shown in the screenshot below. (see private field)

    Please update the theme to the latest version (4.8.8.1), then post the login details in the private field so that we can check it properly. Did you enable caching?

    Best regards,
    Ismael

    in reply to: Layerslider Buttons problem #1334350

    Hi,

    We were not able to reproduce the issue on our end either and it looked liked CDN is enabled when we checked. Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: Making table mobile friendly #1334348

    Hey goldengate415,

    Thank you for the inquiry.

    You may need to switch to a different table element on mobile view because the columns in the pricing table cannot be combined automatically. And as you can see in the demo, the pricing tables are used differently compare to what you are trying to do.

    // https://kriesi.at/themes/enfold/shortcodes/pricing-and-data-tables/

    As you may already know, you can use the Advanced > Responsive Settings > Element Visibility options to toggle the elements’ visibility on different devices.

    Best regards,
    Ismael

    in reply to: Main menu issue after upgrade #1334324

    Hey chrisdempsey78,

    Thank you for the inquiry.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings to reload the scripts and stylesheets, and make sure to update any modified template files in the child theme. Please do not forget to purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: Change bar above header, possible? #1334321

    Hey triaderm,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the changes that you would like to make? You can use imgur or dropbox for the screenshot.

    Are you trying to remove or change the look of the top bar? If yes, then you can use this css code.

    #header_meta {
        display: none;
    }
    

    Or this to replace the background..

    #header_meta {
        background: url("IMAGE URL HERE");
    }

    Best regards,
    Ismael

    in reply to: Center subtitle #1334320

    Hey aluca6,

    Thank you for the inquiry.

    The title and the breadcrumb are not aligning correctly on mobile view because of this css code.

    .main-title.entry-title, #top .alternate_color.title_container .main-title a {
        left: 44% !important;
        margin-bottom: 60px !important;
        font-weight: 600 !important;
        font-size: 28px !important;
        color: #660000 !important;
    }
    
    .main-title.entry-title, #top .alternate_color.title_container .main-title a {
        left: 44% !important;
        margin-bottom: 60px !important;
        font-weight: 600 !important;
        font-size: 28px !important;
        color: #660000 !important;
    }
    
    .title_container .breadcrumb {
        left: 44% !important;
        padding: 0;
        background-color: #fff !important;
        font-family: 'Lato';
        font-style: italic;
    }
    

    The left property adjusts the position of the title. You may need to wrap the code inside a css media query so it doesn’t affect the mobile view.

    @media only screen and (min-width: 768px) {
      /* Add your Desktop Styles here */
    }

    Best regards,
    Ismael

    Hey iretail,

    Thank you for the inquiry.

    Looks like an issue with the file compression settings. Does it work correctly or does it go back to its previous performance when you disable the Enfold > Performance > File Compressions settings? You can also add this filter in the functions.php file to disable the post css manager, which creates an external css file for each post.

    /**
     * Filter to skip css file generation.
     * You can add logic to skip for certain pages/posts only.
     * 
     * @since 4.8.6.1
     * @param boolean $create
     * @return boolean					true | false or anything else to skip generation of css file
     */
    function custom_avf_post_css_create_file( $create )
    {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
    

    Please disable the file compression settings and add the filter above, then observe the site for a bit. Make sure to disable the cache plugin as well while testing.

    Best regards,
    Ismael

    Hey CJGVD,

    Thank you for the inquiry.

    The theme is quite flexible and it can be used in a wide variety of websites but you have to use third party plugins and custom scripts to add extra functionality to the site such as hotel reservations and listings. In the Enfold Hotel Demo, we used the Woocommerce plugin and an extension called Woocommerce Bookings. Of course, you can use other plugins and extensions but it will require extra modifications.

    demo: https://kriesi.at/themes/enfold-hotel/product/one-bedroom-suite/
    plugin: https://woocommerce.com/products/woocommerce-bookings

    Best regards,
    Ismael

    in reply to: Portfolio with Ajax #1334315

    Hey edwindepianist,

    Thank you for the inquiry.

    The site is on maintenance mode, so we are not able to check the portfolio element. Please post the site details in the private field.

    Did you enable the privacy options? It is possible that the video is not displaying because it is being blocked by the privacy options. You may have to accept the cookies first and refresh the page.

    Best regards,
    Ismael

    in reply to: move blog meta to top #1334314

    Hey Matthew,

    Thank you for the inquiry.

    Have you tried selecting a different Blog Styling in the Enfold > Blog Layout panel? You can also modify the includes > loop-index.php file and move the block of code starting from 415 to 514 around line 374.

    Best regards,
    Ismael

    in reply to: Column fullwidth break point larger than 989px #1334309

    Hi,

    Try to set the display property of the flex cells from “table-cell” to “block”.

    .home #av_section_5 .av_three_fifth, .home #av_section_5 .av_two_fifth {
        width: 100%;
        display: block;
    }
    

    Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    in reply to: TOC shortcode always showing on the top of the page #1334308

    Hey TheBiZWeavers,

    Thank you for the inquiry.

    Look for this line in the custom shortcode..

    $toc = new avia_auto_toc;
    return $toc->widget($args, $instance);
    

    .. and replace it with.

    
    ob_start();
    $toc = new avia_auto_toc;
    $toc->widget($args, $instance);
    $output = ob_get_clean();
    
    return $output;
    

    Let us know if that helps.

    Best regards,
    Ismael

    in reply to: 4.8.8.1 Fatal Error – logoslider.php #1334306

    Hey LesleyJean,

    Thank you for the inquiry

    We have encountered another thread reporting the same issue but we haven’t found the actual cause of the error, yet. Have you tried recreating the logo slider from scratch?

    Thread: https://kriesi.at/support/topic/logo-slider-error-after-enfold-update/

    Best regards,
    Ismael

    in reply to: Trying to upload an iconfont manager zip #1334305

    Hi,

    Thank you for the info.

    Looks like you can only download the collection as PNG but not as icon fonts or SVG files, when you are not a premium user (see private field). Unfortunately, PNG file format will not work in the iconfont manager. You may need to look for icon fonts somewhere else like fontello.com, or make sure that the selected fonts can be downloaded as svg files or icon fonts.

    Best regards,
    Ismael

    Hi!

    No problem. Let us know if we can help you with anything else. We will keep the thread open for now.

    Cheers!
    Ismael

    in reply to: Fatal error: Uncaught Error: Call to undefined method #1334302

    Hi,

    Great! Glad we could help. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Avia not loading #1334300

    Hi,

    Glad it is solved! Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Videos not playing #1334299

    Hi,

    We are not yet sure why the video is not working but we have found an error in the console, which might be related to the issue.

    siteground-optimizer…b7d577fc3f831.js:73 Uncaught SyntaxError: Unexpected token '!'
    

    Try to disable the siteground optimizer plugin and the file compression settings temporarily, purge the browser history or the cache, then check the page again.

    Best regards,
    Ismael

    in reply to: Lazy Loading enabled but also not enabled? #1334297

    Hi,

    Thank you for the update.

    do you mean that it is still possible to enable Lazy Loading at image level but that it will not work anymore?

    Yes, that is correct. We actually added a note about this in the global lazy loading option. And yes, you can toggle the lazy loading option for any specific image.

    Best regards,
    Ismael

    in reply to: Easy slider issue #1334296

    Hey ced23,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? This is how the slider looks on our end (see private field) on page load. The image in the slider looks fine.

    Best regards,
    Ismael

    in reply to: Pricing Table Row height misaligned #1334295

    Hi,

    Unfortunately, that is not possible because the pricing table have a different structure or layout compare to the tabular data. Each column in a pricing table is on its own container unlike in the tabular data. Also, if you check the demo, you will noticed that the text in each cell is limited to a single line.

    // https://kriesi.at/themes/enfold/shortcodes/pricing-and-data-tables/

    You may need to adjust the text in the first column and make sure that they are limited to a single line. Or we could apply a minimum height to the cells or list item but that would create unnecessary white spaces.

    .pricing-table li {
        min-height: 129px;
    }
    

    Best regards,
    Ismael

    in reply to: Direct Link to Ajax Portfolio Item #1334294

    Hi,

    You are welcome! Glad it worked. Please do not hesitate to open a new thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Add read more button on portfolio grid titles? #1334293

    Hey Sam_ADSeries,

    Thank you for the inquiry.

    You can use the avf_portfolio_title filter in the functions.php file to adjust the value of the portfolio title and append a read more text.

    add_filter('avf_portfolio_title', function($title) {
        return $title . "<span class='readmore'>Read more</span>";
    }, 10, 1);
    

    It might require a few css adjustments.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. If a child theme is activated, you can add the css modifications in the style.css file. You can also create an external file or a dedicated file for the css and register it using the wp_enqueue_style function.

    // https://developer.wordpress.org/reference/functions/wp_enqueue_style/

    Best regards,
    Ismael

Viewing 30 posts - 12,451 through 12,480 (of 67,591 total)