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Hi,
Thank you for the info.
The username above cannot be found or they do not exist — we tried both. Please provide a valid login account so that we can check the issue properly.
Best regards,
IsmaelHey sandrasii,
Thank you for the inquiry.
Have you tried checking it on a different network or connection? The stylesheets or the css files load a lot faster on our end as shown in the screenshot below. (see private field)
If the issue persists on your end, try to toggle or temporarily disable the Enfold > Performance > File Compression settings and follow the steps in the following articles to further optimize the site. You should also check and test the site on different browsers.
// https://gtmetrix.com/wordpress-optimization-guide.html
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslowBest regards,
IsmaelHey briandeeney,
Thank you for the inquiry.
Are you using a different image lazy loading plugin or option? Please try to disable it temporarily, then check the page again. You can also add this script in the functions.php file to force the items to reposition on page load.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); }, 1500); $(window).on("load", function () { setTimeout(function() { clearInterval(int); }, 500); }); })(jQuery); </script> <?php }Best regards,
IsmaelHi,
Thank you for the update.
Where did you derive the #home selector from? Did you add it somewhere in the page? If you want to apply the changes to the home page, you may need to use “.home” selector instead, which is a default class name for the front page.
Please post the site URL in the private field so that we can inspect the elements and provide the necessary changes.
Best regards,
IsmaelHi,
Sorry for the confusion. We actually checked the first image, not the last section with the green background. Try to add this script in the functions.php file to force the slider to resize on page load.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); }, 1500); $(window).on("load", function () { setTimeout(function() { clearInterval(int); }, 500); }); })(jQuery); </script> <?php }Best regards,
IsmaelJanuary 5, 2022 at 1:11 pm in reply to: Enfold for accommodation directory / listing website (like Expedia and Booking) #1334356Hi Cornelie,
Thank you for the update.
We usually provide support for basic modification requests and we try to fix any issues related to the theme but unfortunately, we do not provide extensive assistance for third party plugins. We try to help as much as possible but we usually ask the users to the keep in touch with the plugin authors for additional help in case any issues occur.
Best regards,
IsmaelHi,
Thank you for the update.
It seems to be working correctly on our end. We created a new post and scheduled it. Once published, the featured image immediately displayed in the Masonry element as shown in the screenshot below. (see private field)
Please update the theme to the latest version (4.8.8.1), then post the login details in the private field so that we can check it properly. Did you enable caching?
Best regards,
IsmaelHi,
We were not able to reproduce the issue on our end either and it looked liked CDN is enabled when we checked. Please check the screenshot in the private field.
Best regards,
IsmaelHey goldengate415,
Thank you for the inquiry.
You may need to switch to a different table element on mobile view because the columns in the pricing table cannot be combined automatically. And as you can see in the demo, the pricing tables are used differently compare to what you are trying to do.
// https://kriesi.at/themes/enfold/shortcodes/pricing-and-data-tables/
As you may already know, you can use the Advanced > Responsive Settings > Element Visibility options to toggle the elements’ visibility on different devices.
Best regards,
IsmaelHey chrisdempsey78,
Thank you for the inquiry.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings to reload the scripts and stylesheets, and make sure to update any modified template files in the child theme. Please do not forget to purge the cache afterwards.
Best regards,
IsmaelHey triaderm,
Thank you for the inquiry.
Would you mind providing a screenshot of the changes that you would like to make? You can use imgur or dropbox for the screenshot.
Are you trying to remove or change the look of the top bar? If yes, then you can use this css code.
#header_meta { display: none; }Or this to replace the background..
#header_meta { background: url("IMAGE URL HERE"); }Best regards,
IsmaelHey aluca6,
Thank you for the inquiry.
The title and the breadcrumb are not aligning correctly on mobile view because of this css code.
.main-title.entry-title, #top .alternate_color.title_container .main-title a { left: 44% !important; margin-bottom: 60px !important; font-weight: 600 !important; font-size: 28px !important; color: #660000 !important; } .main-title.entry-title, #top .alternate_color.title_container .main-title a { left: 44% !important; margin-bottom: 60px !important; font-weight: 600 !important; font-size: 28px !important; color: #660000 !important; } .title_container .breadcrumb { left: 44% !important; padding: 0; background-color: #fff !important; font-family: 'Lato'; font-style: italic; }The left property adjusts the position of the title. You may need to wrap the code inside a css media query so it doesn’t affect the mobile view.
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ }Best regards,
IsmaelJanuary 5, 2022 at 5:55 am in reply to: cURL error 28: Connection timed out after 5001 milliseconds #1334319Hey iretail,
Thank you for the inquiry.
Looks like an issue with the file compression settings. Does it work correctly or does it go back to its previous performance when you disable the Enfold > Performance > File Compressions settings? You can also add this filter in the functions.php file to disable the post css manager, which creates an external css file for each post.
/** * Filter to skip css file generation. * You can add logic to skip for certain pages/posts only. * * @since 4.8.6.1 * @param boolean $create * @return boolean true | false or anything else to skip generation of css file */ function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );Please disable the file compression settings and add the filter above, then observe the site for a bit. Make sure to disable the cache plugin as well while testing.
Best regards,
IsmaelJanuary 5, 2022 at 5:48 am in reply to: Enfold for accommodation directory / listing website (like Expedia and Booking) #1334317Hey CJGVD,
Thank you for the inquiry.
The theme is quite flexible and it can be used in a wide variety of websites but you have to use third party plugins and custom scripts to add extra functionality to the site such as hotel reservations and listings. In the Enfold Hotel Demo, we used the Woocommerce plugin and an extension called Woocommerce Bookings. Of course, you can use other plugins and extensions but it will require extra modifications.
demo: https://kriesi.at/themes/enfold-hotel/product/one-bedroom-suite/
plugin: https://woocommerce.com/products/woocommerce-bookingsBest regards,
IsmaelHey edwindepianist,
Thank you for the inquiry.
The site is on maintenance mode, so we are not able to check the portfolio element. Please post the site details in the private field.
Did you enable the privacy options? It is possible that the video is not displaying because it is being blocked by the privacy options. You may have to accept the cookies first and refresh the page.
Best regards,
IsmaelHey Matthew,
Thank you for the inquiry.
Have you tried selecting a different Blog Styling in the Enfold > Blog Layout panel? You can also modify the includes > loop-index.php file and move the block of code starting from 415 to 514 around line 374.
Best regards,
IsmaelHi,
Try to set the display property of the flex cells from “table-cell” to “block”.
.home #av_section_5 .av_three_fifth, .home #av_section_5 .av_two_fifth { width: 100%; display: block; }Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.
Best regards,
IsmaelJanuary 5, 2022 at 5:08 am in reply to: TOC shortcode always showing on the top of the page #1334308Hey TheBiZWeavers,
Thank you for the inquiry.
Look for this line in the custom shortcode..
$toc = new avia_auto_toc; return $toc->widget($args, $instance);.. and replace it with.
ob_start(); $toc = new avia_auto_toc; $toc->widget($args, $instance); $output = ob_get_clean(); return $output;Let us know if that helps.
Best regards,
IsmaelHey LesleyJean,
Thank you for the inquiry
We have encountered another thread reporting the same issue but we haven’t found the actual cause of the error, yet. Have you tried recreating the logo slider from scratch?
Thread: https://kriesi.at/support/topic/logo-slider-error-after-enfold-update/
Best regards,
IsmaelHi,
Thank you for the info.
Looks like you can only download the collection as PNG but not as icon fonts or SVG files, when you are not a premium user (see private field). Unfortunately, PNG file format will not work in the iconfont manager. You may need to look for icon fonts somewhere else like fontello.com, or make sure that the selected fonts can be downloaded as svg files or icon fonts.
Best regards,
IsmaelJanuary 5, 2022 at 4:35 am in reply to: Is there a way to have multiple videos play in the same element? #1334304Hi!
No problem. Let us know if we can help you with anything else. We will keep the thread open for now.
Cheers!
IsmaelJanuary 5, 2022 at 4:32 am in reply to: Fatal error: Uncaught Error: Call to undefined method #1334302Hi,
Great! Glad we could help. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Glad it is solved! Please feel free to open another thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHi,
We are not yet sure why the video is not working but we have found an error in the console, which might be related to the issue.
siteground-optimizer…b7d577fc3f831.js:73 Uncaught SyntaxError: Unexpected token '!'Try to disable the siteground optimizer plugin and the file compression settings temporarily, purge the browser history or the cache, then check the page again.
Best regards,
IsmaelHi,
Thank you for the update.
do you mean that it is still possible to enable Lazy Loading at image level but that it will not work anymore?
Yes, that is correct. We actually added a note about this in the global lazy loading option. And yes, you can toggle the lazy loading option for any specific image.
Best regards,
IsmaelHey ced23,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? This is how the slider looks on our end (see private field) on page load. The image in the slider looks fine.
Best regards,
IsmaelHi,
Unfortunately, that is not possible because the pricing table have a different structure or layout compare to the tabular data. Each column in a pricing table is on its own container unlike in the tabular data. Also, if you check the demo, you will noticed that the text in each cell is limited to a single line.
// https://kriesi.at/themes/enfold/shortcodes/pricing-and-data-tables/
You may need to adjust the text in the first column and make sure that they are limited to a single line. Or we could apply a minimum height to the cells or list item but that would create unnecessary white spaces.
.pricing-table li { min-height: 129px; }Best regards,
IsmaelHi,
You are welcome! Glad it worked. Please do not hesitate to open a new thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHey Sam_ADSeries,
Thank you for the inquiry.
You can use the avf_portfolio_title filter in the functions.php file to adjust the value of the portfolio title and append a read more text.
add_filter('avf_portfolio_title', function($title) { return $title . "<span class='readmore'>Read more</span>"; }, 10, 1);It might require a few css adjustments.
Best regards,
IsmaelJanuary 5, 2022 at 3:19 am in reply to: Change the look of an integrated extern calculator with included css code #1334292Hi,
Thank you for the inquiry.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. If a child theme is activated, you can add the css modifications in the style.css file. You can also create an external file or a dedicated file for the css and register it using the wp_enqueue_style function.
// https://developer.wordpress.org/reference/functions/wp_enqueue_style/
Best regards,
Ismael -
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