Hey Christian,

Thank you for the inquiry.

Where can we see the issue? Please post the site URL in the private field so that we can check the menu item. We might be able to use css to adjust the position of the submenu and pull it a bit to the left to make it fully visible.

Best regards,
Ismael

Hi,

Thank you for the update.

We cannot reproduce the issue on our end as shown in the screenshot below (see private field). Both anchor links land to the intended position in the page. We checked the site on Chrome MacOS. Which browser are you using?

Best regards,
Ismael

Hi,

However, when I enable lazy loading on images that are not insite a gallery, and for example 2 images,

What do you mean? Did you check the above article about offscreen images? If you need more help with site optimization, please feel free to contact our partner, Codeable. Please note that site optimization is beyond the scope of support.

// https://kriesi.at/contact/customization

Best regards,
Ismael

Hey Peter,

Thank you for the inquiry.

For some reason, the post_type parameter in the URL contains encoded opening and closing brackets so it doesn’t return or display the product grid. Please edit the themes/enfold/config-templatebuilder/avia-shortcodes/search/search.php file and look for this code around line 1023.

$hidden_post_types_input .=	"<input type='hidden' name='post_type[]' value='{$ptc}' />";

Replace it with:

$hidden_post_types_input .=	"<input type='hidden' name='post_type' value='{$ptc}' />";

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Did you add any script or input tags in the page? These html tags could cause the page to break, so they should not be added directly in any element. You may need to create a custom shortcode for third party scripts or embedded content.

// https://codex.wordpress.org/Shortcode_API

Best regards,
Ismael

Hey CampComo,

Thank you for the inquiry.

This css code changes the default background color of the cells to transparent. You may need to remove it in order to get the alternating background color.

#top .avia-data-table.avia_pricing_minimal tr {
    background: transparent;
}

Or use this css code.

.main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra {
    background: #f8f8f8;
}

To adjust the font weight of the text in the first column, use this css code.

#top #main #tblCamps tbody tr td:first-child {
    font-weight: 700;
    color: red;
}

And for the top row or heading row, use this one.

#top #main #tblCamps .avia-heading-row th {
    color: blue;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css modifications above.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Where did you add the Partner/Logo element? We cannot find one anywhere in the site.

You might have added a few css code using the unique ID that prevents the other set of images from displaying in the slider. Please check the css modification or post it here so that we can inspect it.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Did you set the Content > Image Size settings to the second option? To center align the content, try to use this css code.

.team-member-name, .team-member-job-title {
    text-align: center;
}

Best regards,
Ismael

Hey cryptotradingbg-com,

Thank you for the inquiry.

Which multilang plugin are you using? The solution in the following threads might help.

// https://kriesi.at/support/topic/copyright-mit-datenschutz-jeweils-extra-fur-deutsche-und-englische-website/#post-1318612
// https://kriesi.at/support/topic/cookie-hinweis-mehrsprachige-website/#post-1323341

The first solution is for the Polylang plugin and requires a custom shortcode that will allow you to create different content for each language.

function polylang_shortcode($atts, $content = null){
	if (empty($content))
	return '';
	extract( shortcode_atts( array('lang' => ''), $atts ) );
	if (empty($lang))
	return "<h3>You must specify 'lang' using shortcode: polylang</h3>";
	return ($lang == pll_current_language()) ? $content : '';
}
add_shortcode('polylang', 'polylang_shortcode');

This is the example of the shortcode.

[polylang lang="en"] here is your english phrase [/polylang][polylang lang="de"] und hier kommt die deutsche Entsprechung hinein [/polylang]

Best regards,
Ismael

Hey levlaneadvertising,

Thank you for the inquiry.

Did you check if there are template modifications in the child theme? The header.php or the includes > helper-main-menu.php files might have been modified previously. You have to make sure that the template files contain the latest version of the code.

Best regards,
Ismael

Hey Elena,

Thank you for the inquiry.

We cannot login to the site using the account above. It says that the username does not exist or is not registered to the site. Please check the info carefully or provide another account.

Best regards,
Ismael

Hi,

We did the test in the Philippines, very close to Singapore. Where is the server located? And why are there multiple copies of the style.min.css file?

Please try to disable the plugins temporarily, then ask your client to test the site again. Make sure to ask them to purge the cache, remove the browser history or do a hard refresh.

Best regards,
Ismael

Hi,

Thank you for the info.

If I have the Enfold cache options

The theme doesn’t have a cache option, only compression and merge options. Please note that there is no “one size fits all” or “one config fits all” when it comes to site optimization, so you have to play around with these options and try a few combination of plugins to find out which works best for your installation. If the current combination of options and plugins are not working, then you have to adjust it until you get a better result.

the Google bot cannot load all resources anymore

Which resources exactly (js, css, images, fonts) ?

Best regards,
Ismael

Hi,

Thank you for the update.

We haven’t yet updated to 4.8.6.3

What is the current version of the theme? Please note that the latest version of the theme on Themeforest is now 4.8.8.1. You may have to update the theme to make it compatible with the latest version of WPML and hopefully fix the issue.

Best regards,
Ismael

Hi,

Thank you for the update.

You might want to consider displaying another type of slider or element in place of the current one on mobile view. A Fullscreen Slider element for example will provide more space for the content. You just need to toggle the elements’ Advanced > Responsive Settings > Element Visibility to control their visibility on different screen sizes or devices. So what will happen is that you will have two sliders in the page, one that will display on desktop or larger screens and another for mobile view.

Best regards,
Ismael