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Hey djsmbd,
Thank you for the inquiry.
Both links redirect to the same page or layout. Did you figure this out? Please make sure that the homepage is set in Enfold > Theme Options > Frontpage Settings.
Best regards,
IsmaelHey djsmbd,
Thank you for the inquiry.
The site seems to be loading correctly on our end. We tested it across multiple browsers.
Best regards,
IsmaelHi,
Thank you for the update.
You could set a minimum height to the title container to keep the grid consistent.
.grid-content { min-height: 68px; }
Best regards,
IsmaelHi,
Thank you for the short clip.
The extra space is caused by this css rule:
.html_header_top #top #main { padding-top: 300px !important; }
Adjusting the top padding to 230px should remove the unwanted space.
Best regards,
IsmaelHey Rowin Klerks,
Thank you for the inquiry.
You will need to ask the previous developer for the purchase code or access to the account used to purchase the theme. Otherwise, you’ll have to create your own account and purchase another license to generate a private token and register the theme.
— https://kriesi.at/documentation/enfold/theme-registration/
You could try asking ThemeForest if you have the receipts or necessary credentials to prove that you purchased the theme.
Best regards,
IsmaelHi,
Unfortunately, this is not possible without significant modifications to the theme. If you’re interested, you can contact our partner, Codeable, for this type of customization.
— https://kriesi.at/contact/customization
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
The site is using a custom footer page, which is why the default copyright text is not displayed. You need to add this information manually to your custom footer page.
Best regards,
IsmaelHey TheConduitLondon,
Thank you for the inquiry.
You could insert widgets inside the main header area. Please check this documentation for more info: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Best regards,
IsmaelHi,
No problem! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelMarch 19, 2025 at 1:46 am in reply to: Masonry Galerie is not loading, lazy loading is deactivated #1479669Hi,
It seems to be working correctly on our end. The images take a while to load and transition because there are many items on one page. We recommend enabling pagination or removing the other Masonry gallery.
Best regards,
IsmaelHi,
Thank you for the update.
According to @Guenter, it doesn’t matter if this cron event doesn’t run, as it only deletes outdated post css files. These files will also be overridden when saving the theme options or after updating the theme.
Best regards,
IsmaelHi,
You may need to remove the text from the background images and add it to the flipback element as actual text. Make sure to set the background image to stretch to fit so that it covers the entire container.
Best regards,
IsmaelHi,
Isotope is a third-party script widely used by many themes and websites. Unfortunately, it’s not possible to control how it resizes or positions the items. If the order of the items is important, you can use the Post Slider or, as suggested above, adjust the Size Settings for the Masonry element.
Best regards,
IsmaelMarch 18, 2025 at 2:49 am in reply to: Search widget no longer working correctly since update to Enfold 7 #1479592Hi,
Thank you for the update.
The custom content widget is covering the search icon. Please add this css code to adjust the height of the custom content widget.
#header_main_alternate .custom_content { max-height: 140px; }
Best regards,
IsmaelHi,
Sorry for the late response. Where did you place the login details? Please include the info in the private field.
Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
You can add this css code to adjust the background color of the submenu items:
#top .av-main-nav ul a { background: rgba(255, 255, 255, 0.5) !important; }
Best regards,
IsmaelHi,
We added the filter again in the functions.php file.
Please make sure to purge the cache before testing.
Best regards,
IsmaelHi,
Would you mind providing a screenshot of the issue along with the login details for the site? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
The screenshot is still not available. Please make sure the image has finished uploading before retrieving the share links from Imgur. You can also try Savvyify or Dropbox.
Best regards,
IsmaelHi,
The buttons are now aligned correctly when we checked. Did you manage to fix this?
Best regards,
IsmaelHey ausgesonnen,
Thank you for the inquiry.
Looks like you’re using a third-party plugin or script for the form. Please contact the plugin developers for additional assistance.
Best regards,
IsmaelMarch 18, 2025 at 1:29 am in reply to: Product Filters for WooCommerce – Uncaught TypeError #1479583Hey Rustum,
Thank you for the inquiry.
Please edit the enfold/js/avia-js.js file. Look for this code around line 70:
let obj = window['wp'].hooks; obj.applyFilters = this.wpHooks_applyFilters; obj.doAction = this.wpHooks_applyFilters; obj.hasFilter = this.wpHooks_hasFilters; obj.hasAction = this.wpHooks_hasFilters;
Replace it with this code:
let obj = window['wp']?.hooks; if (obj && typeof obj === 'object') { obj.applyFilters = this.wpHooks_applyFilters; obj.doAction = this.wpHooks_applyFilters; obj.hasFilter = this.wpHooks_hasFilters; obj.hasAction = this.wpHooks_hasFilters; } else { console.warn("wp.hooks is not an object or is undefined."); }
Let us know the result.
Best regards,
IsmaelHey Uli,
Thank you for the inquiry.
The search bar on the search results page doesn’t have an AJAX feature that lists related items. This functionality is only implemented in the search bar in the header.
Best regards,
IsmaelMarch 18, 2025 at 12:43 am in reply to: Masonry Galerie is not loading, lazy loading is deactivated #1479581Hi,
We can’t reproduce the issue on our end. Did you remove the elements that are not loading? The section with the purple background was missing when we checked the page.
Best regards,
IsmaelHi,
Thank you for the info.
We were not able to access the site because 2FA is enabled. Please disable it temporarily.
Best regards,
IsmaelHi,
The builder is loading correctly on our end.
Have you tried logging out and then logging back in? Make sure to purge the cache or clear your browser history.
Best regards,
IsmaelHey Christopher Schön,
Thank you for the inquiry.
Which email address did you use to register the account, and what is the account name? We couldn’t find any account registered under your current email address.
Best regards,
IsmaelHey cpirih,
Thank you for the inquiry.
You can download the package from Themeforest, then upload it to your server manually via FTP. Please check this documentation for more info.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
You can open a new ticket here: https://kriesi.at/support/forum/enfold/#new-post
Best regards,
Ismael -
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