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October 8, 2021 at 3:17 am in reply to: Enfold styling seems to have reset and is unchangable #1324019
Hi,
Thank you for the update.
Yes, please post the login details in the private field and we will check the site. Did you adjust the value in the Enfold > General Layout > Maximum Container Width field recently?
Best regards,
IsmaelHi,
Thank you for the update.
We do not see the css modifications that we suggested above when we try to look for it in browser inspector. It is supposed to limit the height of the image to 80px and it should work regardless of the device where the site is being tested.
.responsive #top .av_header_transparency.av_alternate_logo_active .logo a>img, .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>svg { opacity: 1; max-height: 80px !important; height: 80px !important; }
Where did you add the css code? The css code should also display in the browser inspector but it’s not present when we checked the site, which might mean that the css code is not added correctly, has been removed or it was not added at all.
Screenshot: https://postimg.cc/WDhkt9Bp
Best regards,
IsmaelHi,
@Pilarte Thank you for that info. Please open a new ticket and post the site details (WP and FTP) in the private field so that we check the issue further. Which demo are you trying to import? We can hand you the demo files, then you can import it manually using the WordPress import tool.Best regards,
IsmaelOctober 8, 2021 at 3:04 am in reply to: Contact Form – After press sent, the message isn't vissible without scroll up #1324014Hi,
You cannot override the contact.js file directly in your child theme without dequeueing it first. You then have to register it back using the new path in the child theme.
Does it work when you add the modification directly in the parent theme? Please open a new thread if you need more assistance.
This may also help.
// https://kriesi.at/support/topic/megamenu-submenu-items-keyboard-accsessibility/#post-1323717
// https://kriesi.at/support/topic/tabs-select-on-hover/#post-1307497Best regards,
IsmaelHi,
Thank you for the update.
The site is not loading properly on our end. Please post the FTP details in the private field so that we can enable debugging and check the files.
Did you override anything in the child theme? You may need to update those files as well.
Best regards,
IsmaelHi,
Thank you for the update.
Please remove the old Enfold 4.8.3 from the themes folder to rule out any conflict, then replace the content of the themes/enfold/config-templatebuilder/avia-shortcodes/image_hotspots/image_hotspots.php with the following code.
// https://pastebin.com/nJhGCKqf
It is not working correctly because the value in the Posizione Tooltip dropdown option is incorrect.
<optgroup label="Below"> <option value="av-tt-pos-left av-tt-align-bottom">In basso a sinistra</option> <option selected="selected" value="av-tt-pos-right av-tt-align-bottom">In basso a destra</option> <option value="av-tt-pos-below av-tt-align-centered">In basso al centro</option></optgroup>
Best regards,
IsmaelHi,
Thank you for the inquiry.
How many portfolio entries are there in total? The default number of posts in the grid is 16, but you can adjust it in the element’s Styling > Pagination > Post Number settings. Also, please note that the category sort buttons can only filter posts that are already present in the page. Items that are located in another page or is not present in the current page will not be dynamically included when sorting.
Best regards,
IsmaelHi,
Thank you for the inquiry.
You may need to disable the Equal Height option and adjust the css code a bit.
.responsive .av_one_fourth.first.el_before_av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth + .av_one_fourth.flex_column_div, .responsive .av_one_half.first + .av_one_fourth.el_before_av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth + .av_one_half.flex_column_div, .responsive .avia-content-slider-inner .av_one_fourth.first.flex_column_div { margin-left: 0%; clear: none; width: 48%; float: left; } .responsive .av_one_fourth.first.el_before_av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth + .av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth + .av_one_fourth + .av_one_fourth.flex_column_div, .responsive .av_one_half.first + .av_one_fourth.el_before_av_one_fourth.flex_column_div, .responsive .av_one_half.first + .av_one_fourth.el_before_av_one_fourth + .av_one_fourth.flex_column_div, .responsive .avia-content-slider-inner .av_one_fourth.flex_column_div { margin-left: 4%; width: 48%; float: left; }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
Thank you for the update.
The site is still using an older version of the theme (4.8.1), which is probably why the text block issue occurs. You have to upgrade the theme to the latest version (4.8.6.4) immediately. After the upgrade, you may need to toggle or temporarily disable the Enfold > Performance > File Compression settings.
Best regards,
Ismael3Hi,
No problem. Please let us know if you need anything else. We will keep the thread open for the meantime.
Best regards,
IsmaelHi,
Ah yes, I didn’t notice that the site is based on a demo. Please keep the css modifications for now. It only contains a few lines of css code, which should not affect the site negatively.
Best regards,
IsmaelHi,
@wj5: Please open a new thread, provide the login details in the private field and post the link here. We will check the site and test the script. Make sure that the Appearance > Editor panel is accessible.Best regards,
IsmaelHi,
Thank you for the update.
You should find the demo files in the wp-content > uploads > avia_demo_files folder. Just make sure to download them first in the Enfold > Demo Import panel. You can then manually import the xml file in the Tools > Import > WordPress panel.
Best regards,
IsmaelHi,
Great! Glad to know that it is working. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification in the Quick CSS field. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info.
Yes, the css code above should resize that logo. You may need to include this code inside the css media query to adjust the position of the mobile menu icon.
.responsive #top #header_main>.container .main_menu .av-main-nav>li>a { height: 80px !important; line-height: 80px !important; }
This is what we get after applying the css code directly in the browser.
Screenshot: https://imgur.com/zUkNIx1
And yes, this is a known issue and it will be addressed in the next patch. For now, please keep the file modifications and try the suggestions above.
Best regards,
IsmaelHi,
Sorry about the logo. It was an error in the latest version of the theme. Please check the following thread and follow the instructions to fix the display issue.
// https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/#post-1323626
And for the submenu alignment, please try to use this css code.
#top .av-submenu-container .container { padding: 0 50px !important; }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelOctober 7, 2021 at 4:36 am in reply to: Enfold styling seems to have reset and is unchangable #1323835Hey chartinboy,
Thank you for the inquiry.
You might have accidentally added an invalid css code in the Quick CSS field, which affects and breaks the whole stylesheet. The site is also using an older version of the theme (4.8.1). The latest version is 4.8.6.4. After the upgrade, please do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings, and purge the cache.
Best regards,
IsmaelOctober 7, 2021 at 4:29 am in reply to: How to add the catalog element into the tab element #1323833Hey IntactMarketing,
Thank you for the inquiry.
Which element are you using? When using a slider (Fullscreen, Fullwidth), you can apply a link to a specific slide by adjusting the Advanced > Link Settings. If you need to directly apply the link to the image, you have to set the Apply a link or buttons to the slide? settings to the second option.
The snippet that you used above will set the builder to debug mode and display the actual shortcodes below the Advance Layout Builder (ALB).
Best regards,
IsmaelHey John,
Thank you for the inquiry.
The theme does not have a sitemap generator, but you can use the default XML sitemap that WordPress generates automatically for the website. However, most users rely on third party plugins such as Yoast to generate a more accurate sitemap.
// https://yoast.com/help/xml-sitemaps-in-the-wordpress-seo-plugin/
// https://www.wpbeginner.com/beginners-guide/what-is-a-wordpress-sitemap-how-to-create-a-sitemap-in-wordpress/Best regards,
IsmaelHey sv3designs,
Thank you for the inquiry.
You may need to disable the security plugin before doing the import, and make sure that the server allows connection from this IP address (85.13.149.161). Please contact your hosting provider and ask them if they can check this for you.
Best regards,
IsmaelHey virtualbis,
Thank you for the inquiry.
Looks like the Enfold > Performance > File Compression settings are currently enabled. You may need to toggle these settings or disable them temporarily while working with the site. Cache and other minification plugin should also be disabled while changes are still being done.
Best regards,
IsmaelHey ahouglum,
Thank you for the inquiry.
The load more option is only available in the Masonry Gallery element. You can enable it by selecting the second option in the Styling > Pagination > Pagination settings.
Best regards,
IsmaelHi,
Awesome! Glad to know that it is working. You may need to add conditional functions if you need this to be applied on a specific page or a specific masonry element. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Yes, please post the login details in the private field so that we can check and adjust the hotspot settings. Looks like hotspot 3 is set to be “bottom centered”.
Best regards,
IsmaelHi,
@wj5: Did you apply a unique ID to the section containing the posts element? In the previous example, the name of the section containing the element with the pagination is “recentecases”, so we used function b and place “#recentecases” as the value of the id parameter.b('#recentecases');
Best regards,
IsmaelHi,
Thank you for the update.
You can add the noLightbox class name to the link element to disable lightbox linking.
Example:
<a href="#" class="noLightbox">Link to Somewhere</a>
Best regards,
IsmaelHi,
Thank you for the clarification.
Adding the following css code should adjust the background of the tooltip container from black to transparent, which should remove the black bar.
.ui-wordpress-tooltip-pro { background-color: transparent !important; }
Best regards,
IsmaelHi,
Looks like you have hidden the section with the background image on mobile view. Can we access the dashboard? We would like to re-enable the section on mobile view so that we can check the issue properly.
Regarding the logo, please try to use this css code. We will forward the issue to our channel.
@media only screen and (max-width: 767px) { .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>img, .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>svg { opacity: 1; max-height: 80px !important; } }
Best regards,
IsmaelHi,
Thank you for the update.
Try to replace the previous code with the following css to include the user page.
.responsive .um-page-user, .responsive .single-post, .responsive.html_boxed.html_header_sticky .single-post #header, .responsive.html_boxed.html_header_sticky .um-page-user #header, .responsive.html_boxed.html_header_transparency .single-post #header { width: 100%; max-width: 100%; }
We just added the “.um-page-user” selector.
Best regards,
Ismael -
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