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Viewing 30 posts - 11,731 through 11,760 (of 66,166 total)
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  • in reply to: Blog post element broken when Woocommerce is activated #1326301

    Hi,

    Thank you for the update.

    Can we access the file server? We will try to trace and debug the issue inside the LMS plugin. Additional info from the plugin developers will help.

    It is possible that the plugin is using the pre_get_posts filter somewhere in its code base and overrides the blog posts query. You may need to contact the developers of the Master Study LMS plugin for additional assistance regarding the issue.

    Please try to forward the above statement to the plugin developers, or just ask them if the pre_get_posts filter is used or added somewhere in the plugin.

    Best regards,
    Ismael

    in reply to: Display selected blog elements at post categories #1326291

    Hi,

    No problem! Glad we could be of help. Please feel free to open another thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: BUG » full width slider height #1326290

    Hey achteins,

    Thank you for the inquiry.

    It is resizing correctly on our end as shown in the screenshot below.

    Screenshot: https://imgur.com/ccX0CiT

    Would you mind providing a screenshot of the issue? You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Code Block usage #1326256

    Hi,

    Glad to know that it is now working. Have you tried using the templates or the custom element templates features? This should allow you to create an element with predefined options based on the default elements in the builder.

    Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/custom-element-templates/

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Full width easy slider left justifying image on mobile #1325987

    Hey hostworks,

    Thank you for the inquiry.

    The slider is not resizing correctly on mobile view because of this css code, which limits the height of the images.

    @media only screen and (max-width: 767px) {
    #full_slider_1 .avia-slideshow-inner, #full_slider_1 img {
        height: 200px !important;
        margin-left: -50px;
        width: 125%;
    }
    }
    

    You may need to adjust it a bit or remove it completely.

    Best regards,
    Ismael

    in reply to: Cannot get transparent header to work #1325974

    Hi Rob,

    No problem! Thank you for recommending the theme and for the continued support. Please let us know in a different thread if you need anything else.

    Have nice day.

    Best regards,
    Ismael

    in reply to: Problem Enfold / WordPress for menu #1325970

    Hi,

    Thank you for the update.

    Can we access the site? Please post the login details in the private field and make sure that the Appearance > Editpr panel is accessible.

    Best regards,
    Ismael

    in reply to: Display selected blog elements at post categories #1325969

    Hi,

    Thank you for the info.

    The post date and other meta info in the content footer is not visible because of this css code.

    .slide-meta {
        display: none !important;
    }
    

    It might have been added in the Quick CSS field. Please remove the css code, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Animated Numbers with dots do strange stuff #1325968

    Hi,

    Thank you for the clarification.

    In Europe we use the dot as a seperator for thousands. So removing the “trailing” zeroes is not a thing ;)

    I thought that was a decimal point. Using comma to separate digits or numbers are widely recognized around the globe, so replacing the dot with a comma or completely removing it should not effect how the visitors perceive the animated numbers or data. Unfortunately, adjusting the script to treat numbers separated by dots differently will require modifications that are beyond the scope of support.

    Best regards,
    Ismael

    in reply to: Fix alignment issue on one breakpoint #1325966

    Hi,

    Thank you for the clarification.

    Try to use this css code to adjust the width and left margin of the 3/4 column.

    div .av_three_fourth {
        margin-left: 2%;
        width: 73.5%;
    }
    

    Default left margin is set to 6%.

    Best regards,
    Ismael

    in reply to: WP Menu Rollover Nav Item and Effect DIV Elsewhere #1325964

    Hi,

    Great! Glad to know that it is working correctly now. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Links on page not working when results are filtered #1325963

    Hey jfoahs04,

    Thank you for the inquiry.

    Looks like you are using filters generated by a third plugin, which might be affecting how the column link works. And it seems like it is only affecting the first item in the group. Please try to ask the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Grid row border on mobile #1325962

    Hey Technohead,

    Thank you for the inquiry.

    Looks like you have decided to create a copy of the grid row element and configure it specifically for mobile view. Do you still need help with it?

    Best regards,
    Ismael

    in reply to: Need Help Error Files After Update #1325961

    Hey Thomas,

    Thank you for the inquiry.

    Looks like an issue with the new post css management process. What was the version of the theme before the update? Do you actually see any issue with the site? Updating a page or post where a styling issue exists should regenerate the required css file and fix the issue.

    The site looks blank or is not yet configured when we checked.

    Best regards,
    Ismael

    in reply to: responsive mode triggered at 990 #1325959

    Hey AlpineWeb,

    Thank you for the inquiry.

    Which specific elements are you trying to hide? If you are trying to hide the social icons when the screen width is equal or less than 990px, try to use this css code.

    @media only screen and (max-width: 990px)
        .responsive #top #header .main_menu .social_bookmarks {
             display: none !important;
        }
    }

    Best regards,
    Ismael

    in reply to: Problem with CSS/JS Aggregation #1325869

    Hi,

    Thank you for the update.

    Would you mind removing the older theme completely to rule out any conflict? We may have to try and deactivate the plugins because one of them might be causing the issue. Is that alright? Is there a staging or development version of the site?

    Best regards,
    Ismael

    in reply to: WP Menu Rollover Nav Item and Effect DIV Elsewhere #1325867

    Hey LesleyJean,

    Thank you for the inquiry.

    Where are you testing this? Please provide a link to the site so that we can check the menu setup and the current modifications. Have you tried using the .css function to apply the style instead of the .attr function?

    // https://www.w3schools.com/jquery/jquery_css.asp

    Best regards,
    Ismael

    in reply to: Animated Numbers with dots do strange stuff #1325861

    Hey saschapi,

    Thank you for the inquiry.

    When you add a dot between the numbers, the theme or the script treats the numbers on both sides of the dots separately. Without the dot, this is the markup.

    <span class="avia-single-number __av-single-number" data-number_format="" data-number="32000" data-start_from="0">32000</span>
    

    With the dot, you will see this.

    <span class="avia-single-number __av-single-number" data-number_format="" data-number="32" data-start_from="0">32</span>
    <span class="avia-single-number __av-single-number" data-number_format="" data-number="000" data-start_from="0">000</span></strong>
    

    As you can see, the number 32 is separated from 000, which will then be animated in successive manner. It might be best just to omit the dot and remove the trailing zeroes.

    Best regards,
    Ismael

    in reply to: Image file sizes #1325856

    Hey Ivana,

    Thank you for the inquiry.

    The theme automatically adjusts the compression level of the uploaded images, which could lead to increase in file size. You can adjust the default quality by using this filter in the functions.php file.

    
    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1);
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1);
    function avf_set_quality_mod($quality) {
    	$quality = 65;   // compression level what you like in percent
    	return $quality;
    }
    

    Quality is set to 100 by default. And if you want to prevent the generation of multiple images or thumbnails, please check the following thread.

    // https://kriesi.at/support/topic/enfold-image-sizes-3/#post-1109028
    // https://kriesi.at/support/topic/portfolio-grid-alignment-issues/#post-1306849
    // https://kriesi.at/support/topic/how-can-i-delete-all-enfold-image-sizes/

    Best regards,
    Ismael

    in reply to: Problem Enfold / WordPress for menu #1325853

    Hi,

    Did you set the current menu as main menu? You can set it in the Appearance > Menus panel. Look for the section that is shown in the screenshot below.

    Screenshot: https://imgur.com/QB3MTZR

    Best regards,
    Ismael

    in reply to: Blog post arrow button #1325852

    Hi,

    Glad to know that it is working. To adjust the icon to your preferred arrow, try this css code.

    .more-link-arrow:after {
        content: "\E88d";
    }
    

    Best regards,
    Ismael

    in reply to: Problem with main menu view in english version #1325850

    Hey Createve_Solutions,

    Thank you for the inquiry.

    You can use this css code to adjust the position of the social icons in the EN version.

    html[lang="en"] #top nav .social_bookmarks {
        position: relative;
        top: 50%;
        margin-top: -16px;
        right: -100px;
    }
    

    We just added the html[lang=”en”] selector.

    Best regards,
    Ismael

    in reply to: Font settings not applying #1325821

    Hey smarta-brett,

    Thank you for the inquiry.

    Looks like you are using a special heading element for the post title. You may need to adjust it with custom css if the advanced styling options are not working.

    #top #wrap_all .all_colors h1, #top #wrap_all .all_colors h2, #top #wrap_all .all_colors h3, #top #wrap_all .all_colors h4, #top #wrap_all .all_colors h5, #top #wrap_all .all_colors h6 {
        text-transform: none;
    }
    

    If you are using the default editor, you can adjust the title in the single post page by adding this code in the Quick CSS field.

    .html_elegant-blog #top .post-entry .post-title, .html_elegant-blog .avia-content-slider .slide-entry-title {
        text-transform: none;
        letter-spacing: 0;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Blog post arrow button #1325820

    Hi,

    Thank you for the update.

    We moved the css code in the Quick CSS field and added this css code to remove the blue background and border of the read more button. We also adjusted the position of the arrow and increase its font size.

    .html_elegant-blog .more-link-arrow {
        display: block;
    }
    
    .html_elegant-blog .more-link {
        border: none;
        background-color: transparent;
        color: #ffffff;
    }
    

    Please make sure to purge the cache before checking the page.

    Screenshot: https://imgur.com/dbMA6uJ

    Best regards,
    Ismael

    in reply to: link on the same page inside lightbox #1325819

    Hey MarcusEls,

    Thank you for the inquiry.

    Where can we see the issue? Please provide a link to the site so that we can inspect the popup. Are you using a different popup plugin?

    Best regards,
    Ismael

    in reply to: Huge number of avia records in wp_postmeta table #1325815

    Hey!

    Thank you for the update.

    SELECT * FROM wp_postmeta WHERE meta_key LIKE ‘%avia%’
    returns 4371 records

    As we have said previously, there are at least 3 or 4 meta entries attached to each post or page and since you have a total of 700++ posts or more, you have to expect that there will be more than 3000++ meta entries just for these items alone. Not to mention the meta entries for menu items and other options. Are you having issue with the site speed or database queries?

    SELECT * FROM wp_postmeta WHERE meta_key LIKE ‘%avia%’ AND meta_value =”;
    returns 2449 records. Can they be deleted?

    Some of the entries with the blank meta_value are created for the menu items. You will find entries like this when you actually run that query.

     146 => 
      (object) array(
         'meta_id' => '1262',
         'post_id' => '3228',
         'meta_key' => '_menu-item-avia-style',
         'meta_value' => '',
      ),
      147 => 
      (object) array(
         'meta_id' => '1272',
         'post_id' => '3229',
         'meta_key' => '_menu-item-avia-division',
         'meta_value' => '',
      ),
    

    This allows the theme to properly structure the mega menu and apply the appropriate menu styles, so deleting those entries will directly affect the site.

    Regards,
    Ismael

    in reply to: "Smart" search #1325813

    Hey JurrienSpr,

    Thank you for the inquiry.

    You can use plugins like to SearchWP or Relevanssi to improve the default search functionality and create an index of entries to speed up searching. The plugins are already integrated with the AJAX search field.

    // https://kriesi.at/documentation/enfold/search/

    Best regards,
    Ismael

    in reply to: Display selected blog elements at post categories #1325812

    Hi,

    Thank you for the update.

    We tried to access the dashboard but the login info above is invalid. Have you tried selecting a different Enfold > Blog Layout > Blog Styling? Setting the Blog Styling to Elegant or Modern Business should display the post categories and the date info.

    Best regards,
    Ismael

    in reply to: Cannot get transparent header to work #1325809

    Hi,

    Thank you for the update.

    In the Enfold > Advanced Styling , the font size of the active Main Menu Links was set to to 26px. We have reset it back to default, which is 18px.

    Best regards,
    Ismael

    in reply to: Fix alignment issue on one breakpoint #1325808

    Hi,

    Thank you for the update.

    Did you add the following css code? The css adjusts the width and margin of the 1/4 column element and causes the next column (3/4) to move to the second line.

    div .av_one_fourth {
        margin-left: 2%;
        width: 24.5%;
    }
    

    This is the default style or width of 1/4 column element.

    div .av_one_fourth {
        margin-left: 6%;
        width: 20.5%;
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 11,731 through 11,760 (of 66,166 total)